SlideShare a Scribd company logo
Lessons Learned Working Apart
@kevinmhoffman
sevenheadsdesign.com
kevinmhoffman.com
What is a business?
Employees?
Incorporation?
A building?
CLICKHOLE.COM
CUSTOMERS MAKERS
IDEAS
This is a business.
Lessons Learned Working Apart
Co-design
WIKICOMMONS
C.K. PRAHALAD AND V. RAMASWAMY, “THE FUTURE OF COMPETITION”
(Value) is rapidly shifting from a firm-
centric view to personalized consumer
experiences. Informed, networked,
empowered and active consumers are
increasingly co-creating value with the
firm.
“
Lessons Learned Working Apart
We are all working remotely
to some degree.
@kevinmhoffman


TECHNOLOGY
IS NOT
COLLABORATION.
@kevinmhoffman


COLLABORATION
IS WHEN THE
OUTCOME IS BETTER
THAN INDIVIDUAL EFFORTS.


SPEND TIME
ON OUTCOMES.
Virtual meetings lesson #1
@kevinmhoffman
Lessons Learned Working Apart
The bottleneck is never
code or creativity. It’s
clarity.
“
SCOTT BERKUN, THE YEAR WITHOUT PANTS
When a group of
intelligent people
come together to
talk about issues
that matter, it is
both natural and
productive for
disagreement to
occur.
“
PATRICK LENCIONI,
DEATH BY MEETING
2ITEMS
on 

THE

AGENDA
My approach to
virtual meetings
6 lessons for 

evaluating the
effectiveness 

of your virtual
meetings
ONLY
Before a Meeting
USEPOWWOW.COMDOODLE.COM
Always lead with 

attendee’s time zone,

followed by

your time zone.
Are you available at
7PM BST

which for me would be

2PM EST?
Lessons Learned Working Apart


YOU
ARE NOT
YOUR ATTENDEES.
Virtual meetings lesson #2
@kevinmhoffman
< This…
< AND this.
HBO.COM/SILICON-VALLEY


TRUST
NO ONE THING.
Virtual meetings lesson #3
@kevinmhoffman
A true tale of disaster.
http://youtu.be/wPOgvzVOQig
< This.
Lessons Learned Working Apart


IS THIS MEETING
PRIMARILY VIRTUAL
OR IN PERSON?
Virtual meetings lesson #4
@kevinmhoffman
What about you?
During a Meeting
Fail back to text
Fail back to phone
Price is right (even
for business)
Audio and screen recording
(usability or co-browsing)
Custom URLs
Lessons Learned Working Apart


HOW WOULD 

I DO THIS
IN PERSON?
Virtual meetings lesson #5
@kevinmhoffman
Lessons Learned Working Apart
Lessons Learned Working Apart
Lessons Learned Working Apart
Lessons Learned Working Apart
DANIELMALL.COM
Lessons Learned Working Apart
DAVEGRAY.LOOPLOGIC.COM/BOARDTHING-TRAILR
Another tale of abject failure.
!
!
!
!
!
!
!
RECIPE
for 

CHECK-INS
One weekly with
client and team
Open by collecting
expectations.
Contribute then
respond.
All attendees
optional, but…
Keep the hangout
open for 30 minutes
Ending a Meeting


DON’T

CONCLUDE
AMBIGUOUSLY.
Virtual meetings lesson #6
@kevinmhoffman
One last bad idea.


START
IN PERSON
WHEN POSSIBLE.
Virtual team super power!
@kevinmhoffman
6LESSONS
of 

VIRTUAL
MEETINGS
Spend time on
outcomes.
You are not your
attendees.
Trust no one thing.
Is this meeting
primarily virtual or 

in person?
How would this 

work in person?
Don’t conclude
ambiguously.
BOOKS.SIMONANDSCHUSTER.COM/
MOMENTS-OF-IMPACT
SCOTTBERKUN.COM/YEARWITHOUTPANTS37SIGNALS.COM/REMOTE
Meeting Design
For Makers, Managers, and Everyone
Coming in late 2015
rosenfeldmedia.com/books/meeting-design
You are a business.
Thank you! Questions?
@kevinmhoffman
sevenheadsdesign.com
kevinmhoffman.com
Resources: Books
Remote: Office Not Required (Fried &
Hansson)
The Year Without Pants by Scott Berkun
Moments of Impact by Ertel & Solomon
The Future of Competition 

(Pralahad & Ramaswamy)
Lean UX (Gothelf & Seiden)
Visual Leaders 

Visual Teams

Visual Meetings (Sibbett)
A Facilitator's Guide to Participatory
Decision Making (Kaner, et al)
How to Make Meetings Work 

(Doyle & Strauss)
The Rapid Vis Toolkit (Hanks)
Gamestorming (Gray, Macanufo & Brown)



The Connected Company 

(Gray w/Vander Wal )
The Doodle Revolution (Sunni Brown)
The Back of the Napkin (Dan Roam)
Business Model Generation 

(Alex Osterwalder, et al)
Collaboration (Hansen)



Collaborating Effectively 

(Harvard Business Review)
Designing the Conversation 

(Unger, Nunnally& Willis)
Designing Together (Brown)

More Related Content

What's hot (19)

PDF
How a CEO Designs
Hannah Donovan
 
PDF
Five Tips To Help You Tackle Programming
Wiley
 
PDF
Starting With a Side Project
Rachel Andrew
 
PPTX
Visual tools and innovation games - Half-day workshop - SPFest DC - April 2015
Ruven Gotz
 
PDF
Good design is a myth - Zoltan Kollin @ UX Cambridge 2017 & UX Scotland 2017
Zoltan Kollin
 
PPTX
Breakthrough Productivity - How to Get S*!# Done (for Online Entrepreneurs)
Shane Melaugh
 
PDF
Time Theft - How Hidden & Unplanned Work Commit the Perfect Crime.
Dominica DeGrandis
 
PPTX
Are You in the Loop? Turning Connections into Viable Opportunities (WOC 2014)
Career Communications Group
 
PDF
21 ways to break assumptions in the event-conference-business
Cyriel Kortleven
 
PDF
10 Things To Do Before Emailing Your Sales Deck To A Potential Client
Deck Rooster
 
DOCX
What is the fastest way to run a website
Linzy3
 
PPTX
Learning in the Age of Knowledge on Demand
Tim O'Reilly
 
PPT
Three Secrets of Successful User Experience Design
Jess McMullin
 
PDF
LeanAgileUS.feb27.2017
Dominica DeGrandis
 
PDF
Build Less, Faster
ohellojames
 
PPT
#Bettpassion Day 1: One Step Back to Go Three Steps Forward
Aaron Maurer
 
PPTX
Common Web Design Mistakes
Steven Tyler
 
PDF
Understanding Web Design - Jeffrey Zeldman
Uniq UI: Usability, UX, and UI design, consulting and training
 
PPTX
The Accidental Instructional Designer #ASTD2014
Cammy Bean
 
How a CEO Designs
Hannah Donovan
 
Five Tips To Help You Tackle Programming
Wiley
 
Starting With a Side Project
Rachel Andrew
 
Visual tools and innovation games - Half-day workshop - SPFest DC - April 2015
Ruven Gotz
 
Good design is a myth - Zoltan Kollin @ UX Cambridge 2017 & UX Scotland 2017
Zoltan Kollin
 
Breakthrough Productivity - How to Get S*!# Done (for Online Entrepreneurs)
Shane Melaugh
 
Time Theft - How Hidden & Unplanned Work Commit the Perfect Crime.
Dominica DeGrandis
 
Are You in the Loop? Turning Connections into Viable Opportunities (WOC 2014)
Career Communications Group
 
21 ways to break assumptions in the event-conference-business
Cyriel Kortleven
 
10 Things To Do Before Emailing Your Sales Deck To A Potential Client
Deck Rooster
 
What is the fastest way to run a website
Linzy3
 
Learning in the Age of Knowledge on Demand
Tim O'Reilly
 
Three Secrets of Successful User Experience Design
Jess McMullin
 
LeanAgileUS.feb27.2017
Dominica DeGrandis
 
Build Less, Faster
ohellojames
 
#Bettpassion Day 1: One Step Back to Go Three Steps Forward
Aaron Maurer
 
Common Web Design Mistakes
Steven Tyler
 
Understanding Web Design - Jeffrey Zeldman
Uniq UI: Usability, UX, and UI design, consulting and training
 
The Accidental Instructional Designer #ASTD2014
Cammy Bean
 

Viewers also liked (20)

PDF
Hot Links
Jenn Lukas
 
PPTX
Code creativity
Nate Hill
 
PDF
LibraryBox and Kickstarter
Jason Griffey
 
PPTX
The Object Orientation of Teams
Lisa Welchman
 
PDF
Stories of Discovery: A responsive journey
Steve Fisher
 
PPTX
Code and Creativity: Mozilla in Chattanooga
Lindsey Frost
 
PDF
Discussing Design Without Losing your Mind [Code and Creativity 10/7]
Aaron Irizarry
 
PPTX
Coding Education and the Democratic Classroom
Madeleine Dougherty
 
PDF
Kimberly Blessing: The Web at 25 [Dec 2014]
Code & Creativity
 
PDF
Steph Troeth: Everyday Storytelling [Feb 2014]
Code & Creativity
 
PDF
Justin Kropp: Process, Tools & the Future of Our Practice [Feb 2014]
Code & Creativity
 
PDF
David Morton: The Changing Role of Local Journalism [Dec 2014]
Code & Creativity
 
PDF
Kate Kiefer Lee: Voice & Tone [Dec 2013]
Code & Creativity
 
PDF
Jessica Ivins: Designing for Gendered Audiences [February 2015]
Code & Creativity
 
PDF
Jill Pala: Coding for All [Apr 2014]
Code & Creativity
 
PPTX
Enough with the JavaScript already!
Nicholas Zakas
 
PDF
Avoiding zombies
Alex Ogle
 
PDF
Designing with Empathy [Code & Creativity 2014]
Aaron Gustafson
 
PDF
‘‘I love my bones!’’ – self-harm and dangerous eating youth behaviours in Por...
Teresa Sofia Castro
 
PPT
Els Boscos Encantats
Badalona9
 
Hot Links
Jenn Lukas
 
Code creativity
Nate Hill
 
LibraryBox and Kickstarter
Jason Griffey
 
The Object Orientation of Teams
Lisa Welchman
 
Stories of Discovery: A responsive journey
Steve Fisher
 
Code and Creativity: Mozilla in Chattanooga
Lindsey Frost
 
Discussing Design Without Losing your Mind [Code and Creativity 10/7]
Aaron Irizarry
 
Coding Education and the Democratic Classroom
Madeleine Dougherty
 
Kimberly Blessing: The Web at 25 [Dec 2014]
Code & Creativity
 
Steph Troeth: Everyday Storytelling [Feb 2014]
Code & Creativity
 
Justin Kropp: Process, Tools & the Future of Our Practice [Feb 2014]
Code & Creativity
 
David Morton: The Changing Role of Local Journalism [Dec 2014]
Code & Creativity
 
Kate Kiefer Lee: Voice & Tone [Dec 2013]
Code & Creativity
 
Jessica Ivins: Designing for Gendered Audiences [February 2015]
Code & Creativity
 
Jill Pala: Coding for All [Apr 2014]
Code & Creativity
 
Enough with the JavaScript already!
Nicholas Zakas
 
Avoiding zombies
Alex Ogle
 
Designing with Empathy [Code & Creativity 2014]
Aaron Gustafson
 
‘‘I love my bones!’’ – self-harm and dangerous eating youth behaviours in Por...
Teresa Sofia Castro
 
Els Boscos Encantats
Badalona9
 
Ad

Similar to Lessons Learned Working Apart (20)

PDF
Martyn Evans - Implementing Lean Startup
Martyn Evans
 
PDF
What Separates the Best From the Rest: What Makes Great Agencies Great
Tim Williams
 
PPTX
Best Practices in Remote Design
MURAL
 
PDF
Oli Gardner SMD Warsaw 2014 - Advanced Landing Page Optimization With Conve...
Joanna Gęsicka
 
PDF
Press Ahead: How Modern Tribe Helped Take University Events Virtual
WP Engine
 
PPTX
Lean ideation workshop
alan jones
 
PPT
Creativity World Forum 2011 #cwf11
lisavdh
 
PPTX
Day522016 mba short
Özkent & Co
 
PDF
Lean ing
Cedric Deweeck
 
PDF
Better Together: Content Strategy and Design #CSFORUM16
Rebekah Baggs
 
PPTX
Anatomy of a digital project seminar - 20th September, London
Precedent
 
PDF
The People Formerly Known as the Consumer
Michael Koenka
 
PPTX
Day5short
Özkent & Co
 
PDF
Small Business Survival Guide: 28 tips to unlock you own success story [eBook]
Line//Shape//Space
 
PDF
UX South West - Engaging clients meaningfully in the process of digital design
Alan Colville
 
PDF
"Let's Change Everything!"
National Retail Federation
 
PDF
Presentation to the New Frontiers Entrepreneurs - Nov 2015
Raomal Perera
 
PDF
Tpma focus issue 13 (3 q2013)(1)
Toronto Product Management Association
 
PDF
How to bring innovation & your ecosystem to life
Chinedu Echeruo
 
PDF
Software craftsmanship
ColdFusionConference
 
Martyn Evans - Implementing Lean Startup
Martyn Evans
 
What Separates the Best From the Rest: What Makes Great Agencies Great
Tim Williams
 
Best Practices in Remote Design
MURAL
 
Oli Gardner SMD Warsaw 2014 - Advanced Landing Page Optimization With Conve...
Joanna Gęsicka
 
Press Ahead: How Modern Tribe Helped Take University Events Virtual
WP Engine
 
Lean ideation workshop
alan jones
 
Creativity World Forum 2011 #cwf11
lisavdh
 
Day522016 mba short
Özkent & Co
 
Lean ing
Cedric Deweeck
 
Better Together: Content Strategy and Design #CSFORUM16
Rebekah Baggs
 
Anatomy of a digital project seminar - 20th September, London
Precedent
 
The People Formerly Known as the Consumer
Michael Koenka
 
Day5short
Özkent & Co
 
Small Business Survival Guide: 28 tips to unlock you own success story [eBook]
Line//Shape//Space
 
UX South West - Engaging clients meaningfully in the process of digital design
Alan Colville
 
"Let's Change Everything!"
National Retail Federation
 
Presentation to the New Frontiers Entrepreneurs - Nov 2015
Raomal Perera
 
Tpma focus issue 13 (3 q2013)(1)
Toronto Product Management Association
 
How to bring innovation & your ecosystem to life
Chinedu Echeruo
 
Software craftsmanship
ColdFusionConference
 
Ad

Recently uploaded (20)

PDF
hr generalist course in pune.pdf........
a25075044
 
PDF
Top Skills to Get Hired by IT Companies in Jaipur for Fresher Roles.pdf
SALARITE
 
PDF
165. Reviewer Certificate in Physical Science
Manu Mitra
 
PDF
Walking &Working Surfaces – Stairs & Ladders.pdf
دكتور تامر عبدالله شراكى
 
PPT
E-MAIL ETIQUETTE_for_business_profes.ppt
WaheedZahran3
 
PPTX
Enhanced_Career_Guidance_Presentation.pptx
truefollower1
 
PDF
Mastercard Foundation post.pdf documentation
odameamesika
 
PPTX
Larynx_Cancer_Presenvdhhdhhdtaon (1).pptx
esterritesh
 
PPTX
文凭复刻澳洲电子毕业证阳光海岸大学成绩单USC录取通知书
Taqyea
 
PDF
Ch7.pdf fghjkloiuytrezgdrsrddfhhvhjgufygfgjhfugyfufutfgyufuygfuygfuytfuytftfy...
SuKosh1
 
PPTX
A Guide for a Winning Interview July 2025
Bruce Bennett
 
PDF
Rediscovering Classic Illustration Techniques.pdf
Bruno Amezcua
 
PDF
NotificationForTheTeachingPositionsAdvt012025.pdf
sunitsaathi
 
PPTX
原版英国牛津大学毕业证(Oxon毕业证书)如何办理
Taqyea
 
PPTX
GSM GPRS & CDMA.pptxbhhhhhhhhjhhhjjjjjjjj
saianuragk33
 
PPTX
Student_Support_Services_Presentation.pptx
Muhammad439928
 
PDF
Convex optimization analysis in todays world scenario.pdf
mahizxy
 
PPTX
STATE OFFICERS for organization reference
conqueror3rd
 
PDF
hr generalist certification.pdf.........
a25075044
 
PPTX
WAT - 2 - Copy.pptxAT - 1.pptx review this to get sutaible help
pranksta001
 
hr generalist course in pune.pdf........
a25075044
 
Top Skills to Get Hired by IT Companies in Jaipur for Fresher Roles.pdf
SALARITE
 
165. Reviewer Certificate in Physical Science
Manu Mitra
 
Walking &Working Surfaces – Stairs & Ladders.pdf
دكتور تامر عبدالله شراكى
 
E-MAIL ETIQUETTE_for_business_profes.ppt
WaheedZahran3
 
Enhanced_Career_Guidance_Presentation.pptx
truefollower1
 
Mastercard Foundation post.pdf documentation
odameamesika
 
Larynx_Cancer_Presenvdhhdhhdtaon (1).pptx
esterritesh
 
文凭复刻澳洲电子毕业证阳光海岸大学成绩单USC录取通知书
Taqyea
 
Ch7.pdf fghjkloiuytrezgdrsrddfhhvhjgufygfgjhfugyfufutfgyufuygfuygfuytfuytftfy...
SuKosh1
 
A Guide for a Winning Interview July 2025
Bruce Bennett
 
Rediscovering Classic Illustration Techniques.pdf
Bruno Amezcua
 
NotificationForTheTeachingPositionsAdvt012025.pdf
sunitsaathi
 
原版英国牛津大学毕业证(Oxon毕业证书)如何办理
Taqyea
 
GSM GPRS & CDMA.pptxbhhhhhhhhjhhhjjjjjjjj
saianuragk33
 
Student_Support_Services_Presentation.pptx
Muhammad439928
 
Convex optimization analysis in todays world scenario.pdf
mahizxy
 
STATE OFFICERS for organization reference
conqueror3rd
 
hr generalist certification.pdf.........
a25075044
 
WAT - 2 - Copy.pptxAT - 1.pptx review this to get sutaible help
pranksta001
 

Lessons Learned Working Apart