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Letters & memos presentation
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- 3. The Three basicwriting processProcesses for successful letters and memos; 1- Prewriting 2- Writing 3- Revision
- 4. PROCESS 1 -PREWRITINGDetermine your purposeVisualize the audienceSelect the mediumAnticipate the reaction to your message
- 5. PROCESS 2 -WRITINGCollect relevant informationOrganize into a listCompose the first draftUse plain English
- 6. PROCESS 3 -REVISIONProvide clarity and concisenessProofread and make necessary correctionsEvaluate from the reader’s viewpoint
- 7. CHARACTERISTICS OF GOODBUSINESS LETTERSClear Content: -Short paragraphs and transitional expressions -Familiar words and active-voice verbsGoodwill Tone: -Frame ideas positivelyCorrect Form: -Appropriate formats
- 8. SAMPLE OF BUSINESSLETTERS
- 9. STRUCTURE OF MEMOSInformativesubject line- Summarize the messageOpening -Reveal the main idea immediatelyBody-Explain and justify the main ideaAppropriate Closing -Action information – dates & deadlines -Summary -A closing thought
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- 11. Closing statementDOs ANDDON’TsUse TheseAvoid These I’m gladI’ll be glad toWrite me / call meYou’ve been a big helpI hopeWe trustDo not hesitateThank you again
- 12. BIBLIOGRAPHYhttp://homepages.wmich.edu/~bowman/gdnews.htmlhttp://www.okcareertech.org/cac/pages/academic_integration/BasicBusinessCorrespondenceMemoLap2.htmhttp://jobsearchtech.about.com/od/letters/l/bl_block_p.htmhttp://en.wikipedia.org/wiki/Letter_(message)http://en.wikipedia.org/wiki/MemorandumGauffey, Rhodes andpatriciarogin. Business Communication process and product. 3th edition. Nelson Education,print.
- 13. For moreinformation on site index, click here
Editor's Notes
- #3 http://en.wikipedia.org/wiki/Letter_(message)http://en.wikipedia.org/wiki/Memorandum
- #5 Textbook – page 184 & 185
- #6 Textbook – page 184 & 185
- #7 Textbook – page 184 & 185
- #8 Textbook – page 188
- #9 Source: http://jobsearchtech.about.com/od/letters/l/bl_block_p.htm
- #10 Textbook – page 158 & 159
- #11 Source: http://www.okcareertech.org/cac/pages/academic_integration/BasicBusinessCorrespondenceMemoLap2.htm
- #12 http://homepages.wmich.edu/~bowman/gdnews.html