Leveraging Projects and PMOs to drive
Sustainability
SWWE and PMO Interest Network
2nd July 2025
Emma-Ruth Arnaz-Pemberton
Responsible PM
Ambassador
3
Nigel Chisnall
For discussion
Sustainability in the Modern World
The Human Factor
The Role of the PMO
Overcoming Challenges and Barriers
Actionable Insights
Measuring Sustainability
Sustainability in the Modern World of Projects
Sustainability in the project profession is an approach to business that
balances the environmental, social, economic aspects of project-based
working to meet the current needs of stakeholders without
compromising or overburdening future generations.
Sustainability in the Modern World of Business
A company's strategy and actions to reduce adverse environmental
and social impacts resulting from business operations in a particular
market.
Challenges in Projects
 Higher costs of sustainable building
processes and materials
 Construction process is not geared right
 Long bureaucratic processes
 Unfamiliarity with sustainable technology
 Lack of awareness in project teams
 Lack of sustainable product information
Benefits of Adoption
 Competitive advantage
 Investor appeal
 Compliance with regulatory requirements
 Increased longevity of transformation
investments
 Talent acquisition
 Revenue growth
The Human Factor
Humans need to understand the connection between cause and effect
Humans are social animals
Humans do not like to be lectured about sustainability
Source: https://www.e3s-conferences.org/
Social Norms
This!
THIS works
better than..
Challenges for PMOs
 It is hard for individuals or teams to change
organisational attitude
 Resistance to change or the problem
 Resource constraints for investment (easier
to do what we have always done)
 Lack of useful information
 Accountability for decision making
The Role of the PMO
 Scope, purpose, language
 Alignment & Prioritisation
considerations
 Governance Frameworks
 Practices (procurement)
 Metrics & language
Evolving Roles
Making
sustainable
decisions
Encouraging and
empowering
teams
Leadership
Developing a
broader view of
the world
Fostering a
sustainability
cutlure
PMO
Having option
and tech
information at
hand
Upskilling to
understand the
impacts
Delivery
Being part of the
journey from the
first day
Becoming
champions of
change
Everyone Else
#HumanFirst Strategies
 Understand the organisational attitude
 Identify areas that you can influence
 Make it part of the day job
 Encourage ongoing learning
 Community collaboration and sharing
 Update your Change Management
Strategy
 Strive for Portfolio Balance
Success Stories
Professional
Services
Enterprise
• Estates
rationalisation
• Flexible working &
Travel Policy
• Estates’ energy
• Energy procurement
• Transport
procurement &
offsetting
• Digital technologies
• Digital project
execution
Retail
Organisation
• Installed solar panels
• Installed rainwater
collection system for
WCs
• New buildings with
thermal walls
• Signage across all
buildings
• Employee reward
schemes
• Encourage life long
learning
Manufacturing
Business
• Packaging recycling
programmes
• Circular supply chain
• Fair trade policies
• Carbon accounting
• Employee
engagement
strategies
• Customer
engagement
strategies
Levers to measure the journey to Net Zero
Net Zero Literacy / Education
Culture & change
Funding
Technology
Real Estate
Fleet
Processes
Security
17
Potential function for PMOs:
• Carbon accounting
A framework of methods to measure and track
how much greenhouse gas an organisation emits.
• Whole life carbon assessment
A whole life approach to reducing emissions in
the built environment for single assets/projects.
• Net Zero programme metrics
Enable us to measure progress on the journey
to Net Zero.
• GreenOps
A data-driven discipline and cultural practice to
achieve lasting carbon reductions across an
organisation's software stack.
Net Zero PMO Functions
Net Zero Programme
Metric Themes to be
added to Performance
Measures Dictionary
18
Net Zero Literacy
Culture
Enablement/Leadership Commitment
Funding
Technology
Skills/Education
Process/Ways of Working
Theme Examples: Culture
19
To track Net Zero related culture improvement we can measure:
• Employee Training: By tracking the number of employees trained in
sustainability practices.
• Stakeholder Communication: By measuring the frequency and
effectiveness of communication with stakeholders about the
programme's sustainability efforts and how it aligns with the overall
aims of the organisation.
Emma-Ruth Arnaz-Pemberton
Emma@wellingtone.co.uk
www.wellingtone.co.uk
PMONinjas
 Keys to Success
Identify your sustainability reality
Uncover where you can make
changes
Learn about sustainable practices
Understand your first steps

Leveraging Projects and PMOs to drive Sustainability, 2 July 2025

  • 1.
    Leveraging Projects andPMOs to drive Sustainability SWWE and PMO Interest Network 2nd July 2025
  • 2.
  • 3.
  • 4.
    For discussion Sustainability inthe Modern World The Human Factor The Role of the PMO Overcoming Challenges and Barriers Actionable Insights Measuring Sustainability
  • 5.
    Sustainability in theModern World of Projects Sustainability in the project profession is an approach to business that balances the environmental, social, economic aspects of project-based working to meet the current needs of stakeholders without compromising or overburdening future generations. Sustainability in the Modern World of Business A company's strategy and actions to reduce adverse environmental and social impacts resulting from business operations in a particular market.
  • 6.
    Challenges in Projects Higher costs of sustainable building processes and materials  Construction process is not geared right  Long bureaucratic processes  Unfamiliarity with sustainable technology  Lack of awareness in project teams  Lack of sustainable product information
  • 7.
    Benefits of Adoption Competitive advantage  Investor appeal  Compliance with regulatory requirements  Increased longevity of transformation investments  Talent acquisition  Revenue growth
  • 8.
    The Human Factor Humansneed to understand the connection between cause and effect Humans are social animals Humans do not like to be lectured about sustainability Source: https://www.e3s-conferences.org/
  • 9.
  • 10.
    Challenges for PMOs It is hard for individuals or teams to change organisational attitude  Resistance to change or the problem  Resource constraints for investment (easier to do what we have always done)  Lack of useful information  Accountability for decision making
  • 11.
    The Role ofthe PMO  Scope, purpose, language  Alignment & Prioritisation considerations  Governance Frameworks  Practices (procurement)  Metrics & language
  • 12.
    Evolving Roles Making sustainable decisions Encouraging and empowering teams Leadership Developinga broader view of the world Fostering a sustainability cutlure PMO Having option and tech information at hand Upskilling to understand the impacts Delivery Being part of the journey from the first day Becoming champions of change Everyone Else
  • 13.
    #HumanFirst Strategies  Understandthe organisational attitude  Identify areas that you can influence  Make it part of the day job  Encourage ongoing learning  Community collaboration and sharing  Update your Change Management Strategy  Strive for Portfolio Balance
  • 14.
    Success Stories Professional Services Enterprise • Estates rationalisation •Flexible working & Travel Policy • Estates’ energy • Energy procurement • Transport procurement & offsetting • Digital technologies • Digital project execution Retail Organisation • Installed solar panels • Installed rainwater collection system for WCs • New buildings with thermal walls • Signage across all buildings • Employee reward schemes • Encourage life long learning Manufacturing Business • Packaging recycling programmes • Circular supply chain • Fair trade policies • Carbon accounting • Employee engagement strategies • Customer engagement strategies
  • 15.
    Levers to measurethe journey to Net Zero Net Zero Literacy / Education Culture & change Funding Technology Real Estate Fleet Processes Security
  • 16.
    17 Potential function forPMOs: • Carbon accounting A framework of methods to measure and track how much greenhouse gas an organisation emits. • Whole life carbon assessment A whole life approach to reducing emissions in the built environment for single assets/projects. • Net Zero programme metrics Enable us to measure progress on the journey to Net Zero. • GreenOps A data-driven discipline and cultural practice to achieve lasting carbon reductions across an organisation's software stack. Net Zero PMO Functions
  • 17.
    Net Zero Programme MetricThemes to be added to Performance Measures Dictionary 18 Net Zero Literacy Culture Enablement/Leadership Commitment Funding Technology Skills/Education Process/Ways of Working
  • 18.
    Theme Examples: Culture 19 Totrack Net Zero related culture improvement we can measure: • Employee Training: By tracking the number of employees trained in sustainability practices. • Stakeholder Communication: By measuring the frequency and effectiveness of communication with stakeholders about the programme's sustainability efforts and how it aligns with the overall aims of the organisation.
  • 19.
    Emma-Ruth Arnaz-Pemberton [email protected] www.wellingtone.co.uk PMONinjas  Keysto Success Identify your sustainability reality Uncover where you can make changes Learn about sustainable practices Understand your first steps