26 April 2011


                      David Wood
                david@3roundstones.com
                      @prototypo
Semantic technologies provide greater computing context. Let’s discuss context. The good
news is that we are living in a golden age. The bad news is that many or even most are
having a difficult time keeping up.
Photo credit: http://www.flickr.com/photos/sjungling/5974860/
$ cat foo.txt
                              | grep blah |
                              sort




                        1970s                  1980s              1990s
                   A neat little package      Client-Server      The Early Web



A Golden Age may be identified by its internal rate of change.
Note the tendency to centralize first and distribute later. Distribution is harder.
Universal Client                   Ubiquitous,
                                                       reusable applications



                                                       URL Curation


                Universal Connection                         Logic and interlinking


                                              Web
                                             of Data
                 Universal Database




The Web is very different. The Web of Data is different yet again, and has larger
ramifications.
Access per 100 population worldwide
       80

       70              Mobile cellular subscriptions
       60              Fixed telephone lines
                       Internet users
       50

       40

       30

       20

       10

         0
             1990   1992    1994     1996     1998    2000     2002     2004    2006     2008
The elephant in the room is the mobile market. New Internet users in the US are flattening (and has been for 5
years). Growth worldwide is still occurring. About 25% of the world’s population uses the Internet. Almost every
working adult in the US has a cell phone. Lots of non-working adults have cell phones in the US. Sales are
continuing at the rate of over 30M in Q4 2010. 19% of phones in US are smart phones, which means 80% are
not, but nearly half of new sales are smart phones.
The PC is yesterday’s news. Businesses built on PCs are also yesterday’s news.
Photo credit: Sue Waters, http://www.flickr.com/photos/suewaters/1843032358/
You may have bought your last laptops, your last servers. If not, you competitors have.
Mobile devices are new clients. Servers and systems administrators have moved to the cloud.
Photo credit: Apple
Our data is still in the dinosaur age. Traditional data is hierarchical, tabular with external
schemas, and so are the systems that support them.
Photo credit: David Wood, 2009
“We are beginning to routinely deal with vast quantities of data and only through a metadata
management strategy can we tackle the quantity of data to look for the nuggets for gold.”
Credit: The Economist, Monstrous Amounts of Data, Feb 27th, 2010 Special Report on Managing Information.
We may want to fly immediately to some New World nirvana, but we can’t.
Photo credit: David Wood, 2009
...at least partially because our tools aren’t mature enough. Some techniques are ready now,
though.
Compare to the airline industry and its impact on the world (~2.1M people will fly today).
Photo credits: David Wood, 2009, http://www.flickr.com/photos/ccgd/276642318/
Users of RDF today. You may have heard of some of them.
Users of microformats. They can only scale the conversation further using an extensible
mechanism (like RDF) to combine microformat techniques.
Image: The Conversation Prism by Brian Solis and JESS3
Microsoft has reinvented the RDF wheel in NTFS, Sharepoint and other products after pulling
out of standards activities due to perceived competition.
The painter... does not fit the paints to the world.
             He fits himself to the paint.
                       -- Paul Klee




Why is RDF important? Because we must fit ourselves to a better paint to deal with
information overload and changing business requirements.
R&D is research. Marston Bates said, "Research is the process of going up alleys to see if
they are blind." Research is difficult if not impossible to tie to ROI.
Geek & Poke comic from http://www.theharteofmarketing.com/wp/wp-content/uploads/
2011/02/roi-craze-hype-harte.jpg
4%      17%
                        13%


                    16%


                                                                   6 months
                                       49%                         12 months
                                                                   18 months
                                                                   24 months
                                                                   More than 24 months


However, corporate R&D must, sooner or later, be tied to ROI. The process is generally
sooner (< 18 months for IT projects).
Source: “Data Center Transformation: Key Implementation Drivers”, Hansa/GCR and HP, Oct.
2008, http://h71028.www7.hp.com/enterprise/images/chart_it_roi_370x388.gif
$50B in revenue (2010), $1.3B net income. 19% of consumer electronics market.
store name

                                                                            hours
                                                     address
                                                     phone
                                                      geo



                                        ratings




                                          services
            events




RDFa added to the sites for 1,100 retail stores, including store-specific blogs.
Why?


       58% of Americans research online before they buy.




Pew Internet & American Life Project: http://www.pewinternet.org/Press-Releases/2010/
Online-Product-Research.aspx
“We really didn’t go into it with any expectations. We
      just wanted to see if it was something we might want
     to do. That’s why we were caught by surprise by
        the results… we weren’t really expecting any.”

       -- Jay Myers, Lead Development Engineer, Best Buy



http://searchnewscentral.com/20110207129/Technical/rdfa-the-inside-story-from-best-
buy.html
The impact:


        30% increase in organic search results
        15% increase in click-through rate (CTR)




http://searchnewscentral.com/20110207129/Technical/rdfa-the-inside-story-from-best-
buy.html
100%

                                                                    House email
            90%


                                                                SEO
            80%
                                                                                  Paid search
                          Banners,
            70%           buttons
                                             Text-link ads
Usage >>>




                                                        Affiliate Marketing
            60%                                               Behavioral
                                          Contextual           targeting
                                           targeting
                        Rented email
                            lists
            50%                        Rich media/
                                          video


            40%
                        Pop-ups/
                       pop-unders
            30%
                  0%        10%        20%             30%          40%            50%          60%
                        Marketers Reporting “Great” Return on Investment
Perhaps we shouldn’t be surprised after all; SEO is known to be effective.
The size of the bubble illustrates the relative budget compared to other tactics.
Source: Marketing Sherpa and Ad Tech: Year End Surveys, January 2009
See also: http://trainingtime.wordpress.com/2009/02/09/marketers-share-plans-for-
marketing-in-a-recession/
BBC is the largest broadcaster in the world, with 23,000 employees.
A Web presence for
                                                       each broadcast




1,000-1,500 programs broadcast per day.
BBC Programmes (http://www.bbc.co.uk/programmes) provides for each broadcast:
a Web identifier, HTML pages, machine-readable feeds (RDF/XML, JSON and XML)
"Creating web identifiers for every item the BBC has
     an interest in, and considering those as aggregations of
     BBC content about that item, allows us to enable very
                rich cross-domain user journeys."

                             -- Yves Raimond, BBC




Needed to relate information across media for both users and third-party developers.
A Web presence for
                                                          each artist




BBC Music is underpinned by the Musicbrainz music database and Wikipedia.
Linked Data ROI 20110426
A Web presence for
                                                       each species (and other
                                                       biological ranks), habitat
                                                            and adaptation




Wildlife programmes (clips and episodes) are identified by tagging the clip or episode with
the appropriate dbpedia URI.
"The RDF representations of these web identifiers allow
      developers to use our data to build applications."

                                -- Yves Raimond




The LOD/LED approach allows “different development teams to concentrate on different
domains while at the same time benefiting from the activities of the other teams.”
Linked Data ROI 20110426
Each HTML page is paired with a machine-readable data representation.
Like HTML and RDF, credit cards have a human-readable side and a machine-readable side.
A government use case - that applies to large enterprises, too.
Envirofacts is an application built on a data warehouse consisting of data from many
relational databases.
A government use case - that applies to large enterprises, too.
Envirofacts is an application built on a data warehouse consisting of data from many
relational databases.
A government use case - that applies to large enterprises, too.
Envirofacts is an application built on a data warehouse consisting of data from many
relational databases.
Linked Data ROI 20110426
Changing data from a single relational database to another (e.g. for an upgrade) routinely
requires 6 months or more.
Combining LOD takes a matter of weeks to re-model the data (4-6 week sprint) and days to
reuse the data in applications.
Pitney Bowes has quite a number of facilities in this dataset.
10-90% failure rates: http://www.dwinfocenter.org/against.html
50% failure rates: http://it.toolbox.com/blogs/bounded-rationality/a-50-data-warehouse-
failure-rate-is-nothing-new-4669
Failure reasons: http://tmvilla.wordpress.com/2008/02/16/top-five-reasons-data-
warehouse-projects-fail/
Cooperation without coordination: http://semanticweb.com/semantic-web-elevator-pitch-
for-journalistic-research_b17662
• Linked Data means:
              “Cooperation without coordination”


10-90% failure rates: http://www.dwinfocenter.org/against.html
50% failure rates: http://it.toolbox.com/blogs/bounded-rationality/a-50-data-warehouse-
failure-rate-is-nothing-new-4669
Failure reasons: http://tmvilla.wordpress.com/2008/02/16/top-five-reasons-data-
warehouse-projects-fail/
Cooperation without coordination: http://semanticweb.com/semantic-web-elevator-pitch-
for-journalistic-research_b17662
Scope: Bigger than any other deployed system
Adaptability: Changes piecemeal
Ownership: Nobody owns it
http://linkeddatabook.com/editions/1.0/

                   http://3roundstones.com/linking-enterprise-data/



http://linkeddatabook.com/editions/1.0/
http://3roundstones.com/linking-enterprise-data/

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Linked Data ROI 20110426

  • 1. 26 April 2011 David Wood [email protected] @prototypo
  • 2. Semantic technologies provide greater computing context. Let’s discuss context. The good news is that we are living in a golden age. The bad news is that many or even most are having a difficult time keeping up. Photo credit: http://www.flickr.com/photos/sjungling/5974860/
  • 3. $ cat foo.txt | grep blah | sort 1970s 1980s 1990s A neat little package Client-Server The Early Web A Golden Age may be identified by its internal rate of change. Note the tendency to centralize first and distribute later. Distribution is harder.
  • 4. Universal Client Ubiquitous, reusable applications URL Curation Universal Connection Logic and interlinking Web of Data Universal Database The Web is very different. The Web of Data is different yet again, and has larger ramifications.
  • 5. Access per 100 population worldwide 80 70 Mobile cellular subscriptions 60 Fixed telephone lines Internet users 50 40 30 20 10 0 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 The elephant in the room is the mobile market. New Internet users in the US are flattening (and has been for 5 years). Growth worldwide is still occurring. About 25% of the world’s population uses the Internet. Almost every working adult in the US has a cell phone. Lots of non-working adults have cell phones in the US. Sales are continuing at the rate of over 30M in Q4 2010. 19% of phones in US are smart phones, which means 80% are not, but nearly half of new sales are smart phones.
  • 6. The PC is yesterday’s news. Businesses built on PCs are also yesterday’s news. Photo credit: Sue Waters, http://www.flickr.com/photos/suewaters/1843032358/
  • 7. You may have bought your last laptops, your last servers. If not, you competitors have. Mobile devices are new clients. Servers and systems administrators have moved to the cloud. Photo credit: Apple
  • 8. Our data is still in the dinosaur age. Traditional data is hierarchical, tabular with external schemas, and so are the systems that support them. Photo credit: David Wood, 2009
  • 9. “We are beginning to routinely deal with vast quantities of data and only through a metadata management strategy can we tackle the quantity of data to look for the nuggets for gold.” Credit: The Economist, Monstrous Amounts of Data, Feb 27th, 2010 Special Report on Managing Information.
  • 10. We may want to fly immediately to some New World nirvana, but we can’t. Photo credit: David Wood, 2009
  • 11. ...at least partially because our tools aren’t mature enough. Some techniques are ready now, though. Compare to the airline industry and its impact on the world (~2.1M people will fly today). Photo credits: David Wood, 2009, http://www.flickr.com/photos/ccgd/276642318/
  • 12. Users of RDF today. You may have heard of some of them.
  • 13. Users of microformats. They can only scale the conversation further using an extensible mechanism (like RDF) to combine microformat techniques. Image: The Conversation Prism by Brian Solis and JESS3
  • 14. Microsoft has reinvented the RDF wheel in NTFS, Sharepoint and other products after pulling out of standards activities due to perceived competition.
  • 15. The painter... does not fit the paints to the world. He fits himself to the paint. -- Paul Klee Why is RDF important? Because we must fit ourselves to a better paint to deal with information overload and changing business requirements.
  • 16. R&D is research. Marston Bates said, "Research is the process of going up alleys to see if they are blind." Research is difficult if not impossible to tie to ROI. Geek & Poke comic from http://www.theharteofmarketing.com/wp/wp-content/uploads/ 2011/02/roi-craze-hype-harte.jpg
  • 17. 4% 17% 13% 16% 6 months 49% 12 months 18 months 24 months More than 24 months However, corporate R&D must, sooner or later, be tied to ROI. The process is generally sooner (< 18 months for IT projects). Source: “Data Center Transformation: Key Implementation Drivers”, Hansa/GCR and HP, Oct. 2008, http://h71028.www7.hp.com/enterprise/images/chart_it_roi_370x388.gif
  • 18. $50B in revenue (2010), $1.3B net income. 19% of consumer electronics market.
  • 19. store name hours address phone geo ratings services events RDFa added to the sites for 1,100 retail stores, including store-specific blogs.
  • 20. Why? 58% of Americans research online before they buy. Pew Internet & American Life Project: http://www.pewinternet.org/Press-Releases/2010/ Online-Product-Research.aspx
  • 21. “We really didn’t go into it with any expectations. We just wanted to see if it was something we might want to do. That’s why we were caught by surprise by the results… we weren’t really expecting any.” -- Jay Myers, Lead Development Engineer, Best Buy http://searchnewscentral.com/20110207129/Technical/rdfa-the-inside-story-from-best- buy.html
  • 22. The impact: 30% increase in organic search results 15% increase in click-through rate (CTR) http://searchnewscentral.com/20110207129/Technical/rdfa-the-inside-story-from-best- buy.html
  • 23. 100% House email 90% SEO 80% Paid search Banners, 70% buttons Text-link ads Usage >>> Affiliate Marketing 60% Behavioral Contextual targeting targeting Rented email lists 50% Rich media/ video 40% Pop-ups/ pop-unders 30% 0% 10% 20% 30% 40% 50% 60% Marketers Reporting “Great” Return on Investment Perhaps we shouldn’t be surprised after all; SEO is known to be effective. The size of the bubble illustrates the relative budget compared to other tactics. Source: Marketing Sherpa and Ad Tech: Year End Surveys, January 2009 See also: http://trainingtime.wordpress.com/2009/02/09/marketers-share-plans-for- marketing-in-a-recession/
  • 24. BBC is the largest broadcaster in the world, with 23,000 employees.
  • 25. A Web presence for each broadcast 1,000-1,500 programs broadcast per day. BBC Programmes (http://www.bbc.co.uk/programmes) provides for each broadcast: a Web identifier, HTML pages, machine-readable feeds (RDF/XML, JSON and XML)
  • 26. "Creating web identifiers for every item the BBC has an interest in, and considering those as aggregations of BBC content about that item, allows us to enable very rich cross-domain user journeys." -- Yves Raimond, BBC Needed to relate information across media for both users and third-party developers.
  • 27. A Web presence for each artist BBC Music is underpinned by the Musicbrainz music database and Wikipedia.
  • 29. A Web presence for each species (and other biological ranks), habitat and adaptation Wildlife programmes (clips and episodes) are identified by tagging the clip or episode with the appropriate dbpedia URI.
  • 30. "The RDF representations of these web identifiers allow developers to use our data to build applications." -- Yves Raimond The LOD/LED approach allows “different development teams to concentrate on different domains while at the same time benefiting from the activities of the other teams.”
  • 32. Each HTML page is paired with a machine-readable data representation.
  • 33. Like HTML and RDF, credit cards have a human-readable side and a machine-readable side.
  • 34. A government use case - that applies to large enterprises, too. Envirofacts is an application built on a data warehouse consisting of data from many relational databases.
  • 35. A government use case - that applies to large enterprises, too. Envirofacts is an application built on a data warehouse consisting of data from many relational databases.
  • 36. A government use case - that applies to large enterprises, too. Envirofacts is an application built on a data warehouse consisting of data from many relational databases.
  • 38. Changing data from a single relational database to another (e.g. for an upgrade) routinely requires 6 months or more. Combining LOD takes a matter of weeks to re-model the data (4-6 week sprint) and days to reuse the data in applications.
  • 39. Pitney Bowes has quite a number of facilities in this dataset.
  • 40. 10-90% failure rates: http://www.dwinfocenter.org/against.html 50% failure rates: http://it.toolbox.com/blogs/bounded-rationality/a-50-data-warehouse- failure-rate-is-nothing-new-4669 Failure reasons: http://tmvilla.wordpress.com/2008/02/16/top-five-reasons-data- warehouse-projects-fail/ Cooperation without coordination: http://semanticweb.com/semantic-web-elevator-pitch- for-journalistic-research_b17662
  • 41. • Linked Data means: “Cooperation without coordination” 10-90% failure rates: http://www.dwinfocenter.org/against.html 50% failure rates: http://it.toolbox.com/blogs/bounded-rationality/a-50-data-warehouse- failure-rate-is-nothing-new-4669 Failure reasons: http://tmvilla.wordpress.com/2008/02/16/top-five-reasons-data- warehouse-projects-fail/ Cooperation without coordination: http://semanticweb.com/semantic-web-elevator-pitch- for-journalistic-research_b17662
  • 42. Scope: Bigger than any other deployed system Adaptability: Changes piecemeal Ownership: Nobody owns it
  • 43. http://linkeddatabook.com/editions/1.0/ http://3roundstones.com/linking-enterprise-data/ http://linkeddatabook.com/editions/1.0/ http://3roundstones.com/linking-enterprise-data/