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LISTENING-REMEDIAL-reference.pdf
- 2. What is listening? •Lis-ten-ing “the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.” “to hear something with thoughtful attention”
- 3. L - LOOK INTERESTED/GET INTERESTED I - INVOLVEYOURSELF BY RESPONDING S - STAY ONTARGET T -TESTYOUR UNDERSTANDING E - EVALUATETHE MESSAGE N - NEUTRALIZEYOUR FEELING
- 4. Why Be A Good Listener? • To be recognized and remembered • To feel valued • To feel appreciated • To feel respected • To feel understood • To feel comfortable about a want or need
- 5. Listening vs. Hearing •Hearing- physical process; natural; passive •Listening- physical & mental process; active; learned process; a skill
- 6. Habits of theWorst Listeners •Call the subject uninteresting •Criticize the speaker’s delivery •Listen only for facts •Take no notes or note everything
- 7. Percentage of Communication Mode of Communication Percentage of Time Used Reading 16% Listening 45% Speaking 30% Writing 9%
- 8. Habits of the Best Listeners • Search,sort and store information • Concentrate on the message being delivered • Get the main ideas • Pay attention to the speaker • Obtain the principles and ideas and write them down.
- 9. What kind of listener are you? ❖ Active listener – The listener participates fully in the communication process. You listen attentively, provide feedback, and strive to understand and remember messages. ❖ Passive listener – The listener does not actively participate in interactions. They think they can absorb information even when they do not contribute to the interaction. They place the responsibility for successful communication on the speaker.
- 10. Steps in the listening process • Hearing - The reception of sound. • Choosing - The act of choosing to focus attention on the message. (needs,interests,attitude) • Understanding - Deciding what the message means to you. (knowledge,values and beliefs) • Responding - Your reaction to the message. It can be emotional and intellectual.
- 11. Active Listening (4 Steps) 1. Listen 2. Question 3. Reflect-Paraphrase 4. Agree
- 12. Step 1: Listen • To Feelings AsWell AsWords • Words – Emotions -- Implications • Focus on Speaker • Don’t plan, speak, or get distracted • What Is SpeakerTalking About? • Topic? Speaker? Listener? Others? • Look At Speaker • UseVerbal & Non-Verbal Encouragers
- 13. Step 2: Question • 3 Purposes • Demonstrates you are listening • Gather information • Clarification • Open-ended • Tell me more? • How did you feel? • Then what happened?
- 14. Step 3: Reflect-Paraphrase • ReflectWhat Is Said (In your words) • Reflect Feelings • Reframe • Capture the essence of the communication • Remove negative framing • Move toward problem solving
- 15. Step 4: Agree • Get Speaker’s Consent toYour Reframing • Speaker Has Been Heard and Knows It! • Solution Is Near!
- 16. Kinds of Listening Listening to understand, participate and enhance a relationship. Usually used in interactions between two people or a small group. Goal is to develop understanding and appreciation of the meanings & feelings of sender. You try to put yourself in another person’s place, but not necessarily agree with them. Listening to understand, analyze, and evaluate messages. Used when receiving and evaluating persuasive messages. It should make you think. Listening to comprehend ideas and information in order to achieve a specific purpose or goal. Use when you must make decisions. Used when listening to lectures in class. Used when listening to announcements or getting directions. Used when you need to remember something important. Listening to enjoy or appreciate a speaker’s message or performance. Goal is enjoyment and helps a person to relax. Used in social situations like concerts, plays or sporting events. Listening for fun.
- 17. A barrier is anything that gets in the way of clear communication.
- 18. 3 MAJOR CATEGORIES OF BARRIERSTO GOOD LISTENING consist of any sound that prevents a person from being heard. Physical noise interferes with a speaker’s ability to send messages and with an audience’s ability to receive them. : whispers, cheers, passing cars or intercom interruptions
- 19. consist of thoughts and feelings that distract people from listening to what is said are called psychological. The noise interferes with the audience’s concentration and ability to hear a speaker’s presentation. : people not paying attention because they are absorbed in their own thoughts, jumping to conclusions, faking attention, yielding to distractions, overreacting to emotional words and tuning out topics that one considers to be dull.
- 20. are interferences that are caused by words that trigger strong negative feelings against the speaker or the content of the speech is called semantic noise. Semantic noise leads to misunderstanding, as well as unpleasant and distracting nonverbal feedback from the audience. : A group of students might agree with you if you called rap music “confusing.” However, they might stop listening if you began calling rap music “garbage.”
- 26. Listening is an exercise in thinking. A student listens, gathers information through the auditory "input" , and continuously selects and organizes what is heard into pattern or structure of closely related thought. Listening is not a passive skill, but an active receptive skill
- 27. Listening and Comprehension: • a) Grasping the gist • b) Identifying the specific & extracting relevant information • c) Following Stress/Volume/Tone/Pace of speaker • d) Correcting the pronunciation • e) Understanding instructions • f) Answering oral questions • g) Note- making skill / Dictation • h) Reproducing / transforming short aural and oral texts • i) Comprehending interviews / Report /Articles • j) Reading Handout / Describing Pictures
- 28. Psychosocial Dimensions of Listening (3 modes) •Bidirectional (two-way) listening mode •Unidirectional (one-way) listening mode •Autodirectional listening mode
- 30. • INTERNAL FACTORS • refer to the learner • characteristics, language proficiency, memory, • age, gender, background knowledge as well as • aptitude, motivation, and psychological and • physiological factors • EXTERNAL FACTORS • are mainly related to the type of language input and tasks and the • context in which listening occurs