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Rebellion
Prisoner
TRAINING SHOULD BE…
Massively engaging - attendees should be happy to queue around the
block.
Demonstrably impactful - there should be a measurable improvement
as a result of the intervention.
Instantly applicable - attendees should be able to try out
what they learn immediately.
Grow Model
Emotional Response
Open Questions
Why Coaching works
Rapport
Listening
Coaching
LITE 2018 – Why Most Training Provision Today is Dull and Irrelevant... and How to Fix It! [Graham David]
WHY?
W H A T , A S A R E S U L T O F
T H I S T R A I N I N G /
C O N F E R E N C E / B R I E F I N G ,
D O Y O U W A N T Y O U R
D E L E G A T E S T O T H I N K ,
S A Y A N D D O ?
R E T U R N O N
I N V E S T M E N T
WHAT?
•G R O W M O D E L
•O P E N Q U E S T I O N S
•E M O T I O N A L R E S P O N S E
•W H Y C O A C H I N G W O R K S
•R A P P O R T
•L I S T E N I N G
•H O W T O D E A L W I T H A
C O A C H T H A T S A Y S
“ I D O N ' T K N O W ”
O N O P T I O N S
•W H A T Q U E S T I O N S T O
A S K W H E N I T G O E S
Q U I E T
•S I L E N C E - H O W I T
H E L P S P E O P L E T O H A V E
T I M E T O T H I N K
• E M O T I O N S - W H A T
S P E C I F I C A L L Y T O D O
W H E N S O M E O N E C R I E S
L I V E C A S E S T U D Y
D I S C U S S I O N
V I D E O
A C T I V I T Y
R O L E P L A Y
T R A I N E R I N P U T
O N L I N E R E S E A R C H
P S Y C H O M E T R I C S
S O M E O N E F A M O U S T O T E L L Y O U
A B O U T T H E T I M E T H E Y W O N
S O M E T H I N G
HOW?
WHAT? HOW?
WHY?
(and so what?)
LITE 2018 – Why Most Training Provision Today is Dull and Irrelevant... and How to Fix It! [Graham David]

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LITE 2018 – Why Most Training Provision Today is Dull and Irrelevant... and How to Fix It! [Graham David]

  • 3. TRAINING SHOULD BE… Massively engaging - attendees should be happy to queue around the block. Demonstrably impactful - there should be a measurable improvement as a result of the intervention. Instantly applicable - attendees should be able to try out what they learn immediately.
  • 4. Grow Model Emotional Response Open Questions Why Coaching works Rapport Listening Coaching
  • 6. WHY? W H A T , A S A R E S U L T O F T H I S T R A I N I N G / C O N F E R E N C E / B R I E F I N G , D O Y O U W A N T Y O U R D E L E G A T E S T O T H I N K , S A Y A N D D O ? R E T U R N O N I N V E S T M E N T
  • 7. WHAT? •G R O W M O D E L •O P E N Q U E S T I O N S •E M O T I O N A L R E S P O N S E •W H Y C O A C H I N G W O R K S •R A P P O R T •L I S T E N I N G •H O W T O D E A L W I T H A C O A C H T H A T S A Y S “ I D O N ' T K N O W ” O N O P T I O N S •W H A T Q U E S T I O N S T O A S K W H E N I T G O E S Q U I E T •S I L E N C E - H O W I T H E L P S P E O P L E T O H A V E T I M E T O T H I N K • E M O T I O N S - W H A T S P E C I F I C A L L Y T O D O W H E N S O M E O N E C R I E S
  • 8. L I V E C A S E S T U D Y D I S C U S S I O N V I D E O A C T I V I T Y R O L E P L A Y T R A I N E R I N P U T O N L I N E R E S E A R C H P S Y C H O M E T R I C S S O M E O N E F A M O U S T O T E L L Y O U A B O U T T H E T I M E T H E Y W O N S O M E T H I N G HOW?