Openness in cultural institutions can provide benefits but also limitations that must be addressed:
- Open standards, content, and source software can increase access and reuse of resources while avoiding vendor lock-in, but come with risks if not implemented sustainably.
- User generated content enables new connections but may include unwanted spam or legal issues if not monitored. Relying too heavily on third parties' open APIs presents business model risks.
- A contextual approach is needed to evaluate each open option based on its ownership, purpose, maturity, and risks to the institution. Open policies must be developed and compliance decisions made at the appropriate level.
- While openness aims to encourage sharing and creativity, fully open content