DevOps aims to promote collaboration between development and operations teams. Key aspects of the company's DevOps process include using Docker containers, AWS services like ECS, EBS, and RDS, configuration management with Chef, deploying applications with scripts to ECS from a Jenkins server, collecting logs with Logentries, and monitoring performance with New Relic. The infrastructure is configured and managed through AWS services, virtual private clouds, subnets, security groups, and automated configuration of EC2 instances with Chef recipes to deploy standardized environments.