Managerial Applications Of Information Technology

Managerial Applications of Information Technology
Information Technology Management: Unification of the actual and future information systems used
by Incodepf and the new global innovations in technology
Karen Lorena Ospina Hidalgo
Managerial Applications of Information Technology
DeVry University, Keller Graduate School of Management
April 13, 2014
Subject of Course Project: Information Technology Management: Unification of the actual and
future information systems used by Incodepf and the new global innovations in technology. Table of
Contents
1. Abstract
2. Brief Company background
3. Discussion of business problem(s)
4. High level solution
5. Benefits of solving the problem
6. Business/technical approach
7. Business process changes
8. Technology or business ... Show more content on Helpwriting.net ...
From this, a deficiency in the technological infrastructure is generated since most internal processes
are carried out manually, using more personal, natural resources, increased spending on time, and
with high probability of losing customers the constant telephone use. In this case, when a customer
calls is normal to find the line busy and the company is losing potential customers. The idea is to
include more technology in the organization to benefit clients and staff, in order to be more efficient
and productive to meet and satisfy internal and external customers.
High level solution In order to increase the operational efficiency, inside Incodepf it is useful
understand what is it. Operational excellence means determine how technology helps and improves
the efficiency of the operations to achieve productivity, capability, and effectiveness in the firm. The
information systems help to achieve the operational excellence through make the operations faster,
simple, and organized. Also, to improve the communications inside and between the company and
customers. The information systems help the company in achieve and improve productivity and
effectiveness through the efficiency of the operations (Laudon, 2012). Giving operational efficiency
through the technological information (IT) will bring effectiveness and efficiency in processes such

as taking orders through technological and electronic mobile devices such as iPad with software that
allow this
... Get more on HelpWriting.net ...

A Report on Infosys Consulting: Leading the Next...
A REPORT ON INFOSYS CONSULTING IN 2006: LEADING THE NEXT
GENERATION OF BUSINESS AND INFORMATION
TECHNOLOGY CONSULTING
Infosys was established in 1981 by N.R. Narayana Murthy, Nandanneilkani, N.S Raghavan, S.
Gopalkrishanan, S.D Shibulal, K.Dinesh and Ashok Arora. It is India's second biggest IT
organization by piece of the overall industry on the grounds that the TCS is the first biggest
organization. The head quarter of this organization is in Bangalore, Karnataka. As of now, the head
of Infosys is N.D Shibulal. Fundamentally, it has 29 advancement focuses and business locales in
distinctive nations, for example, in India, US, China, Australia, UK, Canada, Japan and numerous
different nations. Infosys Innovations is a billion dollar organization with in excess of 58,000 overall
and is evaluated as the best manager in India. Infosys works in various areas as it gets 37% yearly
funds from fiscal divisions and 63% from different parts and its administrations have a tendency to
include end–to–end IT results. The organization is utilizing its worldwide Conveyance Model
(GDM) to finish their assignments under the time period and diminish costs as GDM has been
viewed as a pioneer of conveying the IT Projects in 2006, It built the Infosys consulting (ICI) to
build its piece of the pie and expansion the execution. At origin, the firm had 120 counseling
engagements and it had more than 200 representatives by 2006. The organization gives counseling
and IT administrations to

Youth over Age
Introduction Jim Fogle has worked in the technical sector for more than 30 years. He has held
various positions within the same company throughout his career. During this time, he has witnessed
the introduction of new technologies while countless others have gone obsolete. Although Fogle
possesses several years of proven industry experience, his career path does not reflect his
performance or skills. In fact, Fogle's career has tended to move on a downward slope. Originally a
member of the Engineering department, Fogle has found himself serving within progressively
"lesser" roles. Twenty years ago, Fogle served as an area support manager and coordinated technical
service and support over the Southeast region. Fifteen ... Show more content on Helpwriting.net ...
As employees get older, job performance across various professional and non–professional positions
has been proven to hold steady (Judge and Judge, 2007, pg. 49 – 50). Despite evidence to the
contrary, stereotypes and biased beliefs continue to permeate the information technology sector. This
is partially due to the nature of the industry itself. Information technology companies are geared
towards developing innovative technical products and services for businesses and consumers.
Technology rapidly evolves and adapts to address society's needs. For instance, the telephone gave
way to the facsimile machine. This soon became virtually obsolete with the introduction of newer
technologies such as email and instant messaging (Charness, 2006). Companies within the IT sector
seek to maintain a workforce that reflects the youth and vigor of their technology. Sylvia Francis, a
researcher of age discrimination, notes, "These industries are looking to match staff with their
perceived young image, and once you hit 40 you no longer fit" (Computer Weekly, 2006). Older
workers also tend to shun job postings or interviews referring to "young, dynamic" organizations or
projects, as these descriptors infer an environment that prefers youth rather than experience
(Goodwin, 2006). A 2001 survey illustrates the disparity in both staffing and average salaries for IT
professionals. This survey consisted of 3,629 total respondents, of which 40

continental airlines 1 Essay
Continental Airlines: Outsourcing IT to Support Business Transformation
Prepared by Neils Christensen and Keri Pearlson
As the Texas sun began to set, Janet Wejman, the Chief Information Officer for Continental Airlines
looked out the window of her Houston–based office and considered what her next move should be.
It was now November 1996 and while she had only been with the company for a few months, she
faced a dilemma relating to the airline's information technology outsourcing agreement with
Electronic Data Systems (EDS). The ten–year contract was beginning to show some strains as a
result of the dramatic changes that had taken place at Continental since the contract's inception.
Tensions had developed between some of the: ... Show more content on Helpwriting.net ...
The change in management had direct implications for the outsourcing relationship. Dennis Stolkey,
a Division Vice President with EDS' Travel and Transportation Group (and the former account
manager, for Continental), indicated that the outsourcing relationship between EDS and Continental
had evolved through several stages. He recalled:
Continental was the Travel and Transportation Group's largest customer and we treasured our
partnership with them. I believe the relationship grew stronger after the initial signing, but especially
during the 1993 and 1994 (CALite) years where strategic relationships were developed with
Continental senior management. With the emergence of an entirely new and successful management
team in 1995, we found ourselves trying to build new relationships and prove EDS again under the
new circumstances.
Bill Miller, Senior Director – Telecommunications & Technology, who joined Continental in 1984
during its first bout with bankruptcy noted:
One of the most challenging aspects of this agreement was perpetuating the intentions, underlying
assumptions, and strategic objectives of the original contract. In the five years after it was signed,
only one person from Continental who sat at the negotiating table remained with the airline and only
two senior managers who lived through the outsourcing process were still here. With each
generation of new people there is not

Analysis on Business Buying Behavior of Laptop: a Study of...
STATEMENT OF THE PROBLEM: The present paper aims at finding the institutional consumer
behavior. The research problem investigated here in has been precisely defined as– "Analysis of
Business Buying Behaviour: A study of Educational Institutes" based on empirical research.
RESEARCH OBJECTIVES: The research objectives of this study are stated as below:– 1. Factors
affecting the buying behavior of laptops. 2. Determination of customer satisfaction level in regard to
various brands. 3. Perception & awareness level of all companies in the market. EXECUTIVE
SUMMARY HCL Infosystems is India's premier information enabling and integration company. It
has been able to provide services ... Show more content on Helpwriting.net ...
| |1981 |–Software Export Division formed at Chennai to support the bespoke application
development needs of Singapore. | | |–HCL launches an aggressive advertisement campaign with the
theme 'even a typist can operate' to makes the usage of | | |computers popular in the SME (Small and
Medium Enterprise) segment. This proposition involved menu–based applications for | | |the first
time, to increase ease of operations. The response to the advertisement was phenomenal. | |1983 |–
HCL develops special program generators to speed up the development of applications. | | |–Bank
trade unions allow computerization in Banks. However; a computer can only run one application
such as Savings Bank, | | |Current account, Loans etc. | | |–HCL sets up core team to develop the
required software–ALPM (Advanced Ledger Posting Machines).The team uses reusable code| | |to
reduce development efforts and produce more reliable code.ALPM becomes the largest selling
software product in Indian | |

Essay on Case Study Assignment 1
Case Study Assignment 1
"What advantages would the proposed Advanced Mobile Communications and Information System
provide for Whitman Price Consulting? What problems might it assist in eliminating?"
Several advantages to an information system would respond directly to what Whitmann Price
Consulting help their clients with. Such as creating a sustainable business, managing assets,
operating globally, and most importantly responding to change. Management Information Systems
(MIS) are used by organizations to track, store, manipulate and distribute information to the
appropriate people when necessary. Using a management information system would enable a
business to streamline their operations into a cohesive functioning unit. MIS support ... Show more
content on Helpwriting.net ...
While Matt, Josh, and Sandra are IT professionals, it's important that they listen to what the end user
may like because these are the people who will be working with the systems to get end results. The
people that Josh and Sandra will be interviewing will be people such as financial executives. Josh
and Sandra will need to take the feedback from the people they interview and develop a system with
those people in mind to make an effective information system for the company.
If you were Josh or Sandra, what questions would you ask the heads of the six business units?
I would ask things such as, "what sort of things are you wanting to see your department grow in?"
and "where do you want to see your unit in 2 years, 5 years, etc." While those questions may seem
very general and job interview–ish I don't want to overload them with technical terms that they don't
understand. Based on their answers I would target specific things to get them to elaborate and
expand on what they want, with that non–technical answer and the skills I have as an IT professional
I translate that into something I could work with when developing the information system.
If you were Josh or Sandra, what additional research might you request of your IT staff at this point?
I would request research on how to best implement the information system and roll it out. Their
options to rolling out would

Why I Want to Be a Business Analysis
While working as a research intern with Tata Institute of Social Sciences in a village in India, I
undertook a study on the application of technology to bring about positive changes in the life of
rural population. We worked to understand the problems which the villagers faced and then
suggested solutions which leveraged the information technology. As a part of this study, I was
surprised to see the widespread impact of the solutions we suggested to them. It was thrilling to see
the impact of our suggestions within the scope of such a small–scale project. This was my first
experience as a consultant and it infused in me a desire to be one. It has since got me excited to
think of the impact created by Business Analysts,Business Consultants, Technology Consultants and
Product Managers towards corporate strategies and the future road–maps being modeled through
their innovations. At this stage in my career wherein I posses technical proficiency, I feel the need to
widen my horizon of knowledge to understand the business processes and bottlenecks involved
along with the process of designing software solutions to resolve them. My five and a half years of
experience within the industry has infused more enthusiasm in me towards these roles.The analytical
and creative process of reviewing the business problems, innovating and designing the technology
solutions that will help achieve efficiency and productivity improvements in business processes
along with managing the

Low Users Adoption Of Health Information Exchange
Introduction
The principle idea of this research study was to explore the reasons behind low user adoption of
Health Information Exchange. These reasons include technology, financial, and resource limitations
which can be driven by the size of the organizations and their regional location. Also coming into
play as a strong barrier can be the unwanted but necessary partnerships that many clinical
institutions must enter into to provide the most well–rounded and full picture of data to exchange.
The theories to fixing these user adoption issues that will be explored are making sure that every
person takes an active role in the system which will give them a vested interest, and education of
value adds so that they will become advocates for ... Show more content on Helpwriting.net ...
(What is HIE (Health Information Exchange)?, 2014) Not having a full picture of a patient's history
in one place will cost both the patient and the clinical professional to waste time and money.
The rising costs of healthcare have increased the need for centralized and secure data for
organizations to proactively control costs and to continue to improve the quality of care for patients.
Many healthcare organizations have been working towards tackling and complying with this issue
but have a variety of complex situations due to limited resources (both technology and financial),
geographic limitations, and even political issues from organizational setups. Healthcare has become
a competitive market as well which makes the limitations become more prevalent to those who can't
keep up.
All companies involved in any type of medical field whether social care, mental care or physical
care, are affected by the need for Health Information Exchange. This includes small organizations to
large multi–hospital organizations. Healthcare has become a competitive field with organizations
needing to control their costs, while keeping clients by providing the best care possible. Patients
have come to realize that if not satisfied with their care, they will go elsewhere. This has allowed for
a competitive

Swot Analysis : New Jersey Cts
1. The company I 've chosen for my midterm is Cognizant Technological solutions which is an
American multinational company based in the IT industry that provides customized IT services,
BPO ( Business process Outsourcing) and IT consulting services worldwide. Headquartered in
Teaneck, New Jersey CTS ( abbreviated form ) was founded on January 26th 1994 as a technology
unit of Dun and Bradstreet , an American public company and in 1996 the latter company spun off
CTS .Cognizant takes its position in the NASDAQ–100 and the S&P ( Standard & Poor 's ) 500
Indices list. Initially focussing on mostly providing IT solutions ,CTS eventually began venturing
into application development, intricate systems integration and IT consulting. ... Show more content
on Helpwriting.net ...
Talking about the structure of cognizant , it has around 350,000 in excess of employees in all and
has uprooted several development centres of the company all over the world divided into vertical
and horizontal sections. The vertical unit comprises of Healthcare, Retail, Banking services while
the horizontal unit focuses on mobile computing, testing and BPO. From the annual reports of
previous years ,it can be seen that the major revenue is reaped mainly from Financial companies and
healthcare industries , especially the latter in the recent years. Cognizant showed revenues of $178
million in 2001 and $229 million in 2002 and in 2003 topped $350 million. Since then Cognizant
has been unstoppable showing increasing trends in the coming years duly breaking several records.
As of 2014 CTS amassed a whopping ROI of US$ 10.26 billion. CTS has managed to keep the
margin relatively stable, in spite of locking horns with bigger and more established and renowned
companies in the computer services department. The Operating Margin has been in the 18%–20%
range, on the other hand the Net Margin has ranged between 14%–17%. Some of the key
competitors of Cognizant are Infosys, Wipro, Accenture, TCS to name a few. Post split off from IMS
in 2003 CTS board spontaneously instituted the poison pill provision ( a stratagem used my many
companies to flinch hostile takeovers) which prohibited hostile

Lenox Case Study
www.hbr.org
H B R CAS E ST U D Y
AND
COMMENTARY
Who is responsible for assuring technology success at Lenox?
Five commentators offer expert advice.
The IT System That Couldn't Deliver by Byron Reimus
Reprint 97308
Lenox's IT system is in trouble. Who will fix it, and how?
H B R CAS E ST U D Y
The IT System That Couldn't Deliver by Byron Reimus
COPYRIGHT © 1997 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL
RIGHTS RESERVED.
"Distribution is the name of the game," Lenox CEO and president James Bennett told the insurance
company's newly hired chief information officer, Diana Sullivan, three years ago. Sullivan recalled
the details of that first extended conversation with Bennett as though it were yesterday. "We depend
... Show more content on Helpwriting.net ...
The team of more than a dozen key executives included Fontana as well as several people from
information services, field operations, marketing, and sales. She had also retained some consultants
from an information technology firm, who were highly regarded for their work with companies in
the insurance field, to bring outside expertise and perspective to the process. In short order, Sullivan
had articulated a vision of how the company could use technology to meet the challenges that
Bennett had described, and she had persuaded the company's management committee to invest in

Lifexpress. She had delivered the system on time and on budget, and had met all the specifications
that Bennett and the other senior manag–
ers had agreed to. After a relatively smooth testing phase, the companywide implementation,
although slightly behind schedule, was finally picking up steam. The first agents to use the system
had offered mostly positive feedback about its hardware configuration and software. But apparently
Fontana wasn't seeing any of that. At their last few weekly half–hour meetings, Fontana had become
impatient with Sullivan whenever she had tried to distinguish between what she could control and
what she couldn't. And that morning's meeting had deeply unsettled her–in part because Bennett had
joined the discussion and seemed to side with the CFO. Sullivan turned away from the

Industry Analysis Of Technology Consulting Essay
Industry Analysis of Technology Consulting & Outsourcing services:
This Industry Analysis is on Technology Consulting and Outsourcing Services. Focusing on
companies providing Global IT consulting services in this industry. This report will provide industry
financial projections, competitors market capitalization, market share, and challenges.
Industry Financial Projections:
The Global IT consulting services are growing; this growth is occurring in the U.S and Worldwide
market. "For 2016, CompTIA's consensus forecast projects 4.9% global IT industry growth and
4.7% growth in the U.S. market. "(IT Industry Outlook, 2016) This represents a .2% growth
difference. Showing the worldwide IT industry and U.S market's growth are trending firmly.
"According to the research consultancy IDC, the global information technology (IT) market
surpassed $3.7 trillion in 2015 and is on track to reach $3.8 trillion in 2016 (constant currency).
Covering revenue generated from hardware, software, IT services, and telecommunications. "(IT
Industry Outlook, 2016). Showing an expected industry growth of 0.1 trillion increase. Industry
Competitors and Market Capitalization:
This chart attached below shows November 4, 2016; market capitalization results from Google
Finance. Com. (Google finance) Google – Alphabet Inc., Microsoft Corporation, and Oracle have
the top 3 Global IT Outsourcing Service Market Capitalization. Alphabet Inc. is leading the market
share capitalization with a 75.87B increase

Management of Information Systems
Chapter 1
Information Systems in Global Business Today
( OPENING CASE: SMART SYSTEMS AND SMART WAYS OF WORKING HELP TOYOTA
BECOME NUMBER ONE
Toyota has flourished in a highly competitive environment because it has created a set of finely–
tuned business processes and information systems that simultaneously promote agility, efficiency,
and quality. It can respond instantly to customers and changes in the marketplace as events unfold,
while working closely with suppliers and retailers. The experience of Toyota and other companies
described in this text will help you learn how to make your own business more competitive,
efficient, and profitable.
As part of its ongoing effort to monitor quality, efficiency and costs, Toyota ... Show more content
It seems like every week we hear about thousands and thousands of people losing their jobs. Back in
the 1980s most of the job losses were in the blue–collar sector. In the 1990s it seems many of the
cuts were made in the white–collar, management jobs. Why? Think about it. Technology, to a large
extent, has driven organizations to change the way they operate and that includes the way they
manage. We're going to take an in–depth look at how organizations work and how they've been
transformed by technology on the world stage.
Information systems are the foundation for conducting business today. In many industries, survival
and even existence is difficult without extensive use of information technology. No longer can we
imagine going to work and conducting business without them. As a society we have come to rely
extensively on the use of information appliances such as cell phones, BlackBerrys, handhelds, and
other hardware. Communicating and conducting business is increasingly being carried out through
the use of e–mail, online conferencing, and international teleconferencing over the Internet have all
become essential tools of business.
GLOBALIZATION OPPORTUNITIES
Next time you purchase a product, any product, look at the fine print and see where it's made. It

could be China, or the Philippines, or a South American company, or even in the United States. You
can disagree with the fact that many manufacturing jobs are being moved from the United States to

Too Far Ahead of the It Curve
[pic] Too Far Ahead of the IT Curve? By John P Glaser Introduction Question: Peachtree
Healthcare's patchwork IT infrastructure is in critical condition. Should the CEO approve a shift to
risky new technology or go with the time–tested monolithic system? Freshly showered and cooling
down after their squash game, Max Berndt drank iced tea with his board chairman, Paul Lefler.
Max, a thoracic surgeon by training, was the CEO of Peachtree Healthcare. He'd occupied the post
for nearly 12 years. In that time the company had grown–mainly by mergers–from a single teaching
hospital into a regional network of 11 large and midsize institutions, supported by ancillary clinics,
physician practices, trauma centers, rehabilitation facilities, ... Show more content on
Helpwriting.net ...
Lately, however, worrisome developments were eroding Max's confidence that he could hold out
against Paul's brute–force prescription. Remember The African Queen? Days before, there had been
a meltdown of the clinical information system at Wallis Memorial Hospital in Decatur. (Wallis was
Peachtree's most recent addition.) Since Max had been lunching with his chief information officer,
Candace Markovich, when the alarm came through to her PDA, he drove her over to Wallis to
investigate. On the way, Candace reprised her concerns about ensuring uptime and performance
quality across Peachtree's patchwork infrastructure. "More and more, I feel like Humphrey Bogart in
The African Queen, trying to keep the blasted engine running on the boat," she said. "So much of
our energy and budget goes into just treading water. And the more we grow, the worse it gets." At
Wallis, Max saw cold panic on the faces of the IT staff as they rushed around trying to repair and
reboot the system. Doctors and nursing supervisors stood around looking helpless or angry,
sometimes a mix of both. Clinicians, having finally been persuaded to use information technology as
a primary tool in delivering care, now depended on it to work reliably. When it didn't cooperate,
they–and their patients–were basically screwed. Now Max witnessed the routine nightmare

Background Information On RWE IT Governance, Service...
Background Information on RWE IT GmbH Mission / Strategy RWE IT supports the Group strategy
to achieve more value and more growth. The RWE IT strategy thus consists of three pillars (a)
supporting the business with professional and reliable services; (b) implementing synergies and
continually optimising costs and (c) value proposition focussed on customer benefits (RWE IT,
2014). Organisation RWE IT GmbH an internationally operating It company and is structured in the
three core functions IT Governance, Service Management and Service Delivery. The divisions
accounting & administration, controlling and HR (human resources) are support functions within the
IT organisation and are interlinked with the service delivery departments. The IT Governance is
responsible for developing a Group IT strategy, defining IT standards, planning and controlling the
Group's IT budget. The Service Management is providing IT solutions as well as contractual
negotiations and concluding contracts. It is not promoting services as the internal customers are
obligated to assign RWE IT to provide IT services. The Service Delivery is responsible to fulfil the
customer needs in a cost–efficient way. This division implements IT projects and operates IT
solutions with a defined level of quality. Within the Service Delivery the IT consultancy department
is providing services for project management, business process implementation, support services
and development. The organisational entity Infrastructure is the internal supplier for hardware,
network services and IT security services. Challenges ... Show more content on Helpwriting.net ...
Within RWE IT a cost saving program has been initiated and is intended to cut IT costs for the
Group by a further € 100 million by

Doc, Adison Bank
IT STRATEGY AT ADDISON BANK
I. INTRODUCTION ADDISON BANK
Some information about Addison Bank and the bank's Credit Control Group (CCG)
– Addison Bank is one of Canada's largest financial institutions with 52,000 employees, CDN $331
billion in assets and CDN $15 billion in revenue. In 2004, it was the second largest bank in Canada
by assets and the third largest by market capitalization.
– The role of the CCG within Addison Bank was to oversee the collection of delinquent personal
and small business loans. The IT systems in place to support the CCG included databases to store
information on the loans, software to keep track of contacts and repayments, analytical software to
analyze portfolio information, and IT hardware to host the ... Show more content on Helpwriting.net
...
2. Evaluate project
➢ The project was to evaluate the current state of the bank's Credit Control Group (CCG) IT
infrastructure.
The current state of IT infrastructure at CCG:
– Limitations in the current technology platform
– Using two technology platforms
– CCG Information Technology Team (CCG IT) and centrally–located Technology Solutions (TS)
were in disagreement on CCG's IT strategy
The changes being considered:
– Stop further investment in the platform
– Standardize operations on a single platform
– Looking for help from third party involvement–the selected vendor develop an IT strategy agreed
upon by both parties (CCG IT and TS), develop a recommendation for an optimal technology
architecture to support the CCG's business vision and strategy.
➢ Evaluate project
– Addison Bank was less concerned with technical issues, but rather required focus on the business
architecture. The chosen vendor would need a solid technical background in addition to strong
business strategy experience that could be applied in a technical environment. Deloitte had the
expertise that Addison Bank's CCG looking for.
– While Deloitte would not normally consider projects under $200,000, the Addison bank's project
budget is CDN $100,000. But Addison Bank was not a Deloitte customer, the project was expected
to be strategically important despite its relatively small size. Deloitte couldn't meet profit targets

Job Satisfaction Information Technology Professionals
Job Satisfaction in Information Technology Professionals Job satisfaction is very critical for both
workplace growth as well as employee's growth, but if the employee is not happy what he or she is
doing, than that would hurt employee's performance, and hurt employer's well–being. Information
technology has become one of the most prominent sectors in employing employees as well as
creating new jobs in the markets all around the world. It seems like Information Technology has
taken over all the fields of work out there. Along with the growth in the Information Technology in
the market, the professionals have not grown in the same ratio. As the field of employment has
grown, Information Technology workers job satisfaction is a very ... Show more content on
Helpwriting.net ...
One of the studies conducted at a company by McMurtrey, Grover, Teng, & Lightner discusses how
deploying automation tools to assist the computer professionals affects in the job satisfaction to
reduce job turnover (McMurtrey, Grover, Teng, & Lightner, 2002). Shortage of information
technology professionals has always existed. The technology in terms of both hardware and
software is developing at a speed of light, and along with the development technology is integrated
to every part of our lives. Whether it is big or small home appliance, or tools and hardware, they are
getting automated. At this day and age of automation and simplicity, to find skilled employee in the
designated field is like searching for a needle in a haystack, and losing a dissatisfied employee is not
a company wishes for. The study argues that the companies are giving higher pay, providing
employee perks and even extra, deploying automation tools to assist the computer programmers in
software development life cycle in order to increase job satisfaction in IT professionals (McMurtrey,
Grover, Teng, & Lightner, 2002). The purpose of the study is to identify what increases job
satisfaction in information technology workers in different level, and the study evaluates based on
two hypotheses. The study evaluates career orientation in job satisfaction and impact of
implementation of Computer Aided Software Engineering (CASE) in job satisfaction (McMurtrey,
Grover, Teng, & Lightner, 2002).

Scr Tims
Introduction and Review of TIMS Sessions Link To begin with, upon visiting SCR website I find
that the SCR website accompanies the Shelly Cashman Series Systems Analysis and Design text and
is a fictitious company used as the focus of a case study. Upon further review of the site, moving
through the bulleted list, first entered was the Data Library. This has subsections for SCR Functions
and Organization which lists committees and group members; SCR Training Records section has
two sample months of training records that includes the company, contact person, phone, title of
training course, etc, then there is a JAD Session Example, which is basically a written summary of
the discussion of the joint application design meeting that is to ... Show more content on
Helpwriting.net ...
As experts, they are reliable and take all business needs seriously and at the same time recommend
the perfect solution for each client. Some of Marathon's services include backup and disaster
recovery, proactive monitoring and maintenance, remote Help Desk, onsite/offsite data storage
solutions, installing/maintaining network security, firewall management, network maintenance,
VOIP system maintenance, and server administration. As well, Marathon offers virtualization and
Cloud Computing because the traditional server–desktop infrastructure although still valuable in
today's businesses, the changeover to virtualization is quickly approaching
(marathonconsulting.com). As a result, the demand from many software vendors is to have a single
server for their application as this ensures that operations are at peak performance. However, the
problem is with multiple applications, they require isolation, and the infrastructure grows
unnecessarily and by providing this service, virtualization and Cloud Computing make sense and
Marathon provides this solution. Finally, Dataprise IT Consulting considers factors in today's IT
projects to bring about more than just functional challenges, they work on issues such as security,
scalability, redundancy, information architecture and speed of performance. In fact, these are just a
few of the criteria that are

The City Of Memphis Information Services
The selected agency chosen for this paper is the City of Memphis Information Services, (IS). The
City of Memphis has existing and emerging technologies in government operations, and its delivery
of services to the public. The IS works to improve City government efficiency through technology
and to make communications with the City uncomplicated and clear. The vision of the IS is to be
recognized as a leading provider of innovative IT solutions for municipal services. The mission
statement is: "Collaborate with City divisions in leveraging technology which provides responsive
and cost effective services which support the City's four priorities" (The City of Memphis, 2015).
The Information Services Division's FY 2015–2019 IS strategic ... Show more content on
Helpwriting.net ...
Departments within the IS are the executive offices and the desktop support/Technology Services
Desk.
Budget Overview The Office of Information Services provides information technology services and
consulting in support of the City's business goals. Information Services implements the City's short
and long–term information technology needs through business strategic planning, budget planning,
business process, and re–engineering technology recommendations to resolve business and
organizational challenges. "Corporate objectives turn vision and mission into specific items to be
accomplished" (King, 2004, p. 21). The operating budget for Information Services has three
categories: personnel services, materials and supplies, and program revenues. The adopted budget
for FY2015 for personnel services is $1,677,889, materials and supplies $14,320,078 with program
revenues from the Information Services was $70,000. The total department budget for FY2015 was
adopted at $15,927,967. Funding is captured through charges for services. The Information Services
has 17 position titles to include: two analyst procurement IT, analyst telecommunications, assistant
administrative, four officer information techs, and special compliance IT just to name a few. The
2015 Capital Improvement Program (CIP) is a multi–year plan for capital expenditures to replace
and expand the City's infrastructure, vehicles and equipment. For program

Information Technology and Information Systems
The Information technology industry, where nothing is predictable and constant change has become
a usual trend, is now on its new phase of its evolution stages. According to Richard L. Nolan, MBA
Class of 1942 Professor of Business Administration: "Information Technology is no longer being
used as just a tactical resource, it's now fundamentally influencing business strategy and
competition" (http://www.alumni.hbs.edu/bulletin/1997/april/text/theory_text.html 04.02.06). This
paper will examine and analyze the issues and challenges like the one that has been raised by
Professor Richard L. Nolan. The essay will be based on the case study of the company called Canon,
which automated all its documentation and information flow procedures by ... Show more content
In these organizations, managers rely on instant information to deliver mass–customized products
and services uniquely suited to the targeted markets. The decentralized structure allows the
managers to persuade informal commitments and networks to establish goals. In these kinds of
organizations, managers appeal to the knowledge, learning, and decision making of individual
employees to ensure proper operation of the firm. Once again, Information technology can perform
these activities in the best manner. High usage of Internet since the mid–1990s caused significant
organizational redesign and has contributed the emergence of new phenomenon – Digital Firm. This
is the fourth factor of environmental change which forced companies to introduce new information
technology, and can be described as the firm where the most processes are enabled digitally, as well
as relationship with customers, employees and suppliers. This is flattened organization where, any
information required could be gained any time, anywhere in the firm. The level of technology in
such firm enables the managers to 'sense and respond' to its customers far more rapidly. For such
managers, Information is not a simple handmaiden, but rather it is the core of the business and
primary management tool.
Although the advanced technology and efficient Information Systems bring many exciting
opportunities such as: speed of processes and calculations, learn and information obtaining,

Woodson Chemical Company
Arun Chhikara
PGDM–IB–208
BATCH 2011–13
BIMTECH
Arun Chhikara
PGDM–IB–208
BATCH 2011–13
BIMTECH
Executive Summary
Excellent customer service is a way to set the organization apart from its competitors.
Differentiation can be achieved through fast and correct execution of product ordering. To improve
on the order process it is important to have the correct information provided in a timely fashion to
all divisions. For integration to be successful information must be available throughout the entire
supply chain.
The main problem is with Woodson Chemical Company is the lack of management and
communication across all divisions within the organization creating bottlenecks ... Show more
Question 1
What are the critical issues confronting WCC North America?
Ans:
* Lack of efficient management process * Service performance for the customer is low * Lack of
Information and communication across divisions Each division maintains its own marketing,
manufacturing, logistics and administrative departments (Silos) * The lack real time order
information status throughout the supply chain * Design of the Organizational structure &
Bottlenecks in operations * As the sales exceed at a particular rate the expense increases * Complex
customer service and no single point of contact to get information.
Question 2
What changes should be initiated to address these critical issues?
Ans:
* Excellent Customer service and faster and accuracy can be a key differentiator * Investment in
automation and information systems so as to enable information sharing between departments as
well as with customers. * A standard contact should be created so that customers can get information

related to all departments from this single source. * There should be division of segments under each
head like marketing, logistics and administration team for the entire company. * No working in
silos. No decision should be taken without collaborating each department. * The hydrocarbons and
energy division can be shut down if costs incurred are more than profits

The Impact of Information Technology on the Workforce of...
Preface
The Impact of Information Technology on the Workforce of the Future
To determine the impact of information technology on the workforce of the future, I conducted a
study using an historical perspective on the use of information technology in the workplace and by
the workforce.
This study also considered recent trends in workforce management such as telecommuting,
globalization, outsourcing, and off–shoring activities. The results of this study revealed that
technological advances in office equipment over the past thirty years have enabled organizations to
improve operating efficiencies, improve communications, reduce costs, increase their global
presence, and gain competitive advantage through the implementation of information ... Show more
Computers loaded with word processing, spreadsheet analysis and presentation software programs
have become standard fixtures on each employee's desk. Some of the workforce became mobile,
conducting business outside of the traditional office settings through the use of Personal Digital
Assistants (PDAs), cellular phones and laptop computers. The initial users of mobile technology
were salespeople and executive management; however, easier access to the Internet allowed more
employees to become "telecommuters," who conducted work–related activities either from their
homes or from some other remote location.
Technological advances in electronic communication may continue to decrease the need for
traditional office setting while increasing the number of telecommuters. Electronic capabilities will
also continue to affect outsourcing, off–shoring and globalization efforts by many organizations.
Collaboration technologies, currently being enhanced by Microsoft and IBM, may enable companies
to conduct "virtual meetings" in the near future. In a virtual meeting, employees from remote
locations conduct real–time meetings from their own computers using peer–to–peer software.
Participants can see one another on computer screens, share computer space and make changes to
product designs or contract documents via a "virtual whiteboard."
3. The Internet
"The internet is a global

Assignment 1 Cs 782
Assignment 1 CS 782 Fall 2013 Author: Almas Zakat Date September 23, 2013
––––––––––––––––––––––––––––––––––––––––––––––––– Contents 1.
Introduction_____________________________________________ 3 2. Business
Model_________________________________________ 3 3. Operational
Model_______________________________________ 5 4. Business
Model_________________________________________ 6 5. Conclusion
____________________________________________ 6
–––––––––––––––––––––––––––––––––––––––––––––––––
––––––––––––––––––––––––––––––––––––––––––––––––– 1. Introduction In order to ensure
compatibility (conjugation) and information security, harmonization of existing and emerging
government information systems ... Show more content on Helpwriting.net ...
* Network administration * Security information system. * Installing and recovering software. *
Administration of Information systems and Internet network connections. * Design and installation
of communication networks, local area networks. * Inventory inspection of equipment. * Nighttime
duty. 6. IT Project Management government's organizations. 7. Registration in gov.kz and edu.kz
domain names. 8. Hosting: * Providing secure backup for Information Systems. * Providing a
virtual server. * Renting a server hosting. * Administration of the system of basic software. Market
position of "Onitec" is primarily oriented to corporative clients mostly government agencies such
that: * Ministry of Transport and communications * Ministry of Justice of the Republic Kazakhstan
* Ministry of Finance * Ministry of Education and Science * The General Prosecutors Office Value
preposition. "Onitec's" main strategy focuses on three main aspects. 1. Performance: we regard as of
paramount importance the result, the capability of achieving the goals and gaining maximum
possible output from all available human, technological and technical resources. 2. Quality: the
results from our work always meet the customers' demands and expectations, because services
delivered by us and products created are reliable, user–friendly and secure. Our ability to ensure
quality result without alteration sander makes is

Information Technology Implementation Issues: an Analysis
Information Technology Implementation Issues: An Analysis
Suzanne Beaumaster
Dissertation submitted to the Faculty of the Virginia Polytechnic Institute and State University in
partial fulfillment of the requirements for the degree of
Doctor of Philosophy in Public Administration and Public Policy
John W. Dickey, Chair Larkin Dudley Joseph Rees J. Michael Thomson Gary Wamsley
March 24, 1999 Blacksburg, Virginia
Copyright 1999, Suzanne Beaumaster
Information Technology Implementation Issues: An Analysis Suzanne Beaumaster
(ABSTRACT) This research project addresses the issues affecting information technology
development and deployment. The issues represented in this study are addressed in the context of IT
page(s) 16–51 Section I General Background Literature Management Information Systems MIS in
the Public Sector Information Technologies and Local Government Section II Planning and
Information Technology Procurement and Information Technology Information Technology
Implementation
Chapter 3: Methodology ............................................................... page(s) 52–68 Introduction
Approach to the Research Research Methodology Sample and Population Statistical Analysis
Limitations and Assumptions
iii
Chapter 4: Results and Data Analysis.......................................... page(s) 69–91 Introduction Issues
Categorization IT Issues Database Survey Respondents Analysis of General IT Data Analysis of
Primary Data

Chapter 5: Conclusions and Recommendations ........................ page(s) 92–110 Introduction
Conclusions Glossary...................................................................................... page(s) 111–113
Selected References .................................................................... page(s) 114–119 Appendix 1
(Description of Issues) ............................................. page(s) 120–128 Appendix 2 (SMLG's
Surveyed) .................................................. page(s) 129–131 Appendix 3 (Issues
Database)..................................................... page(s) 132–148 Appendix 4 (Perceived Role of IT)
.............................................

Uses of New and Emerging Technologies in Marketing Software
Uses of New and Emerging Technologies in Marketing Software
Introduction
Few technologies have had the disruptive impact of the smartphone across all industries, and
especially in the area of enterprise software sales and service. The company Salesforce.com, has
created comprehensive online product demonstrations that illustrate how effective the Apple iPhone
and its larger counterpart, the iPad are in simplifying the complex aspects of Customer Relationship
Management (CRM), Sales Force Automation (SFA) and Partner Relationship Management (PRM)
(Limbasan, Rusu, 2011). The Salesforce.com CRM suite of applications are all delivered on the
Software–as–a–Service (SaaS) platform, which has significant economic advantages for customers
as they only pay for the software they have used (Katzan, Dowling, 2010). SaaS–based CRM
development techniques Salesforce.com uses makes their applications easily used across thousands
of users in enterprises who only need their smartphones to access, update and sell to customers
using the software. Apple estimates that the iPhone is now the most commonly used smartphone in
enterprises globally today, with approximately 68% market share as of fiscal year 2011 (Apple
Investor Relations, 2012). The intent of this analysis is to evaluate how smartphones are leading to
exponential growth of SaaS–based CRM applications including Salesforce.com and others (Katzan,
Dowling, 2010). The continued growth of smartphone adoption in the enterprise is

Advantages And Disadvantages Of Outsourcing And The...
also can sustain the organizational goals with gaining a highly skilful employees. Lastly, in other to
produce a skilful employee from fresh graduate, Proton implements an internship program for
graduate trainees, in order to maintain the best employees in the future.
o Information Technology Strategy In chapter 8, corporations are majority using information
technology strategy in order to provide business units with competitive advantages. This proven by
many researchers had identified opportunities of information technology in creating competitive
advantages. According to Rockart and Scott Morton (1984), the opportunities are information
technology able to improve each value adding function, link with customers and suppliers to
increase ... Show more content on Helpwriting.net ...
Other than that, Outsourcing is practice utilized by various organizations to diminish costs by
exchanging segments of work to outside suppliers as opposed to finishing it internally. Outsourcing
also is a successful cost–sparing technique when utilized appropriately. It is once in a while more
reasonable to buy a decent from organizations with relative focal points than it is to create the great
inside. For example, PROTON and MITSUBISHI Joint production of engines in Malaysia,
Consignment production of MMC–brand vehicles at Proton facilities, Sharing of major parts and
components between MMC's "Global Small" and Proton's upcoming "Global Small Car", Provision
of MMC's future tech such as electric, plug–in hybrid and hybrid vehicle technology, its clearly
shows that PROTON use the outsourcing. Other than that it also prove by According to the
statement, Proton and MMC had "jointly proceeded with feasibility studies since late 2010" to
identify these areas of collaboration that improves global competitiveness for both parties. We
previously heard that Proton was talking with Nissan on collaboration, but it's clear now that it didn't
work

Essay on Case Study –Jack Carlisle, Cio
Case Study 1 – Jack Carlisle, CIO
Godwin Unuigbokhai
MGT 5154 – Advanced Management of Information Systems
Florida Institute of Technology
Case Study –Jack Carlisle, CIO
Executive Summary
Jack Carlisle was hired to restructure and organize IZL IT department in a growing financial
services organization that is engulfed with internal turmoil which saw a sudden replacement of the
company's CEO Chuck Hansen. Jack Carlisle as a straight shooter must assess the changes, both
tactical and strategic, in an environment in which IT was not well managed to align with business
operations and gets criticized by peer executives from the standpoint of both a professional and
career.
IZL Corporation is plagued by many ... Show more content on Helpwriting.net ...
The leadership within IZL Corporation has become complacent and not ready to tackle challenges
inherent in managing large public companies as well as dealing with developed financial institutions
and regulators. This is evident when Jack Carlisle asked the question "How do you know how things
are going?" and the response was "If I don't get a call, everything must be fine." (Austin, 2007). The
company lacked a reporting mechanism that will otherwise provide important information about the
affairs and health of the business and IT infrastructure.
Business process remained manual as reporting was done in spreadsheet rather than utilizing
application designed and developed to produce efficiency and alignment with business strategy.
There seem to be no care for data protection as there were no policies, procedures and regulatory
system to guide workflow and ensure compliance. The handling of physical infrastructure did not
matter to either executive managers of the IT staffs especially when you come to think of the
investment and cost associated with maintaining an IT shop.
Supporting Argument

It is evident that IZL Corporation lost its competitive advantage due to unclear business strategy and
as a result its market share dwindled and CEO Chuck Hansen ousted. For IZL Corporation to return
to its old glory days, must

Essay on Women In Information Technology
Women in Information Technology:
The Secret Code
In the past century, women have fought for such basics as the right to vote, own land, and establish
credit. In recent decades, women have struggled for a seat at the tables of power and fame– from the
tennis courts to corporate boardrooms to the halls of Congress to the space shuttle. Today, the
women's movement is in a new, complex phase. Women have slowly ascended to leadership roles in
all sectors of the economy; however, each woman who makes it to the top of her field is usually
alone once she gets there. Many of the issues for these women are the same, from questions of male
domination to secret dialogue, to discrimination to pay inequalities. Because the fields and agendas
Together the people with these careers in information systems and information technology make up
the IT industry.
IT Leaders
IT managers need a broad range of skills. They not only need the technical skills, but should also
have strong business skills, experience with specific software or technology, as well as a background
in consulting or business management. IT managers must possess strong interpersonal,
communication, and leadership skills because they are required to interact not only with their staff,
but also with other people inside and outside their organization. They also must possess team skills
to work on group projects and other collaborative efforts. Computer and information systems
managers increasingly interact with persons outside their organization, reflecting their emerging role
as vital parts of their firm's executive team (Bureau of Labor Statistics, 2004–05).
Male Dominated Industry
During the 1970s and 1980s, males were more likely to have highly specialized training and were
consequently valued more highly than females (Colwill & Townsend, 1999). IT professional males
were once seen as possessing highly technical skills and knowledge that the rest of the organization
could not access. Control and power over resources was in the hands of these professional males. An
air of mystery

Razorfish Case
Melody He 08/09/2011 CASE ANALYSIS QUESTIONS
1. Describe the overarching strategy and the environmental conditions that made Razorfish grow so
rapidly. How do you know the strategy you describe is the one Razorfish is pursuing (site evidence
from the case AND describe the core competencies that Razorfish employs to support the overall
strategy)? (400 word limit)
The overarching strategy that Razorfish used is acquisitions. Based on the book "In 1996, Omnicom
invested in Razorfish with $3.5 million in cash" (P556). This acquisition helped for Razorfish's
working capital and enable to acquire new media companies. Razorfish 's began the rapid series of
acquisitions thereafter. "The initial acquisitions were primarily to expand ... Show more content on
Helpwriting.net ...
Razorfish achieved both points. Not only to keep their employees has passion with their job, but also
keep the company at the top level, Razorfish have infused new blood into the company. Razorfish
cultivated young workers with the cutting–edge technology and design skills. Their success of
attracted early clients from small high–tech companies to Fortune 500 firms. They spend a lot
development for the firm and educated their customers.
The outcome for Razorfish is predictable. The risk of moving first happened that they didn't have
the knowledge to hold its position against fast followers. So many information technology
companies appeared at the late 90's along with the computer spread fast in each family. If I was in
the team, I would suggest to register for Razorfish's cutting–edge technology so no other companies
can copy that in the future. The information technology consulting is knowledge–intensive industry,
These assets are difficult to value and protect. While the company was growing at the beginning,
they should focus more on the development inside the firm.
4. Imagine you are working on the top management team of Razorfish and Jeff Dachis (CEO) tells
you that he is committed to keeping Razorfish open as an independent operation (no acquisition)
and he wants you to come up with a five year strategic plan. Provide your plan below. Why do you
think this is

The Relevance of Information Technology in Managing Small...
A PROPOSAL ON THE RELEVANCE OF INFORMATION TECHNOLOGY IN MANAGING
SMALL AND MEDIUM SCALE ENTERPRISES IN NIGERIA.
BY: AMULUDUN OLUWABUSAYO R. 090201049
CHAPTER ONE
INTRODUCTION
1.0 BACKGROUND OF STUDY Globalization of the economy has led to the emergence of
information technology, especially the growth of the Internet and other communication network.
Growing diversity of business transactions and increased competition, companies are changing the
way they communicate with new processes that sharpen business performance. The Internet is
becoming the foundation for new business models, process and new ways of knowledge distribution
(Laudon and Laudon, 2000). Information technology (IT), as defined by ... Show more content on
Helpwriting.net ...
IT has helped firms improve their internal operations (Amudo and Inanga, 2009), thereby reducing
internal costs and accelerating product development. Lower internal costs make profits possible
even at lower selling prices. The sooner a product is on the market, the sooner it can generate
profits. Quicker time to market is especially important for technology products in which prices drop
rapidly as soon as many similar products become available. IT also supports sales and marketing
processes in many ways. It provides salespeople better information about prospective customers; it
helps salespeople identify and demonstrate the right product choices; it helps companies calculate
individual prices based on the needs and resources of specific customers. IT applications also make
the actual purchase transactions simpler and faster. The role of IT does not end once the customer
has purchased the product. IT can support customer service activities by keeping track of both
general information about each customer and information related to specific customer interactions,
such as repairs or warranty claims. SMEs are a very heterogeneous group of businesses usually
operating in the service, trade, agri–business, and manufacturing sectors. They include a wide
variety of firms such as village handicraft makers, small machine shops, and computer

Analysis of the Internet -- Software and Services Industry
Analysis of the Internet
Software and Services Industry
BE 530 Course Project
Winter 2012
Tingting Xu
Introduction
The industry I have chosen for this project is the Internet Software & Services. Companies in
the Internet Software and Services Industry develop and market internet software and provide
internet services including online databases and interactive services, web address registration
services, database construction, and internet design services, to name a few Information Technology
is currently one of the largest ten sectors in S&P 500 with a sector weight of 17%. (See fig.1)
Fig.1
The Information Technology Sector is split into three industry groups: software and
service(39.14%); technological ... Show more content on Helpwriting.net ...
During the 5 years under consideration, eBay has positive net income except for the 2007. (data
from ycharts.com)
eBay Inc. profit in 5 years
VeriSign has a market cap of 4.28B, which makes it the third place winner. The company provides
domain name registry services and internet infrastructure services. For the six months ended June
30, 2011, VeriSign, Inc. 's revenue increased 11% to $371.4M. But the net income decreased 57% to
$34.6M. Increasing in restructuring charges and higher interest expense, decreasing in operating
income together contribute to the net income decreases. In the past five years, VeriSign's net
incomes are negative except the middle of 2010. (data from ychart.com)
Verisign Inc. profit in 5 years
The next is Yahoo! with a 616.19M market cap. Yahoo! is a digital media company that provides
advertisers engaging and canvases to connect with their target customers. For the six months ended
30 June 2011, Yahoo! Inc. 's revenue decreased 31% to $2.44B. Its net income decreased 14% to

$460.0M. The revenue decrease shows that the income from search segment decreased. The
decrease in net income also comes from the fact that general & administration expenses
increased, restructuring charges increased and lower gross profit and other income. Yahoo! had a
negative net income

Key Principles Of Wipro
ABOUT WIPRO LIMITED
Wipro Limited, an Indian multinational headquartered at Bangalore, India is an Indian Multinational
Company that provides comprehensive IT solutions and services, including systems integration,
information systems outsourcing, IT enabled services, package implementation, software application
development and maintenance, and research and development services to corporations globally. It is
the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company. In the Asia Pacific
and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro
also has profitable presence in niche market segments of consumer products and lighting. Wipro's
ADSs are listed on the New York Stock Exchange, ... Show more content on Helpwriting.net ...
It is very difficult to substitute PVC and BFR as they are widely used in electronics products. Wipro
has taken care that all the aspects of the alternative product are verified and validated according to
IPC norms (Institute for Interconnecting and Packaging Electronic Circuits).
Wipro InfoTech has taken strong leadership in Green Computing, providing responsible and
environment sensitive computing solutions. Wipro Green ware range of desktops is a leading step by
an organization of Indian origin that helps accelerate adoption of Green Computing by responsible
corporate citizens. Sincere efforts in energy conservation, e–waste management, innovative products
like Green ware and continuous awareness programs, re–affirm Wipro's leadership in green
technology and innovation which gave Wipro India's Number 1 Green Brand recognition from
Greenpeace.
The Wipro Green ware range of desktops based on Intel Core 2 Duo processor family which is
designed to provide energy efficient performance will take green computing to the next level. The
core mission of Wipro Green Computing is to work towards clean and sustainable IT products and
solutions which helps to achieve high productivity in energy, space and asset

Assistant
Communications of the Association for Information Systems (Volume13, 2004) 443–455 443
FROM THE CIO POINT OF VIEW: THE "IT DOESN'T MATTER" DEBATE Larry DeJarnett The
Lamar Group larry.dejarnett@thelamargroup.com Robert Laskey Revelation 360
bob@revelation360.com H. Edgar Trainor Paramount Pictures ed.trainor@paramount.com
EDITOR'S FOREWORD This article differs from all the articles CAIS published previously in that
it is a debate on the nature of IT written by practitioners from three different points of view. It deals
with IT Doesn't Matter, a polemic written by Nicholas Carr, then editor of the Harvard Business
Review in which he argued that the days when IT offered strategic advantage are long since gone
and that managers ... Show more content on Helpwriting.net ...
Carr 's perception is that IT is a commodity, thus making it non–strategic by my definition. A
historical view puts Carr 's premise into perspective. From the beginning and into the mid–to–late
1990 's IT uniqueness was pervasive because most systems were either custom or significantly
modified application packages. The era of competitive advantage systems arose with firms such as
Merrill Lynch, American Airlines and American Hospital Supply. They broke away from the back–
office notion of data processing and moved into the forefront with customer–centric applications,
which were deemed to be strategic at the time. The deployment of proprietary, semi– and totally
custom applications was the rule. For historical purposes, most IT observers would concede that the
majority of packaged application systems installed throughout this timeframe were modified
significantly. Modification was required because the packaged application software was relatively
thin on features and thinner yet in its ability to adapt for industries and unique business processes.
The latest versions of packaged applications are much improved and hence "tweaked" significantly
less. They are often used right out of the box because they can be tuned via templates or industry
specific versions. In accordance with Carr 's premise,

Information Technology Professional Analysis Paper
Part 1: Analysis of an Information Technology Professional
The professionals in each of the scenario images were very professional, in dress, demeanor,
approach, and overall appearance. In the first image, although the professionals were standing close
together, there were no snide expressions, and each held a professional posture. Image two the three
professionals were posing in a server room, it looks as if they posed mid–duty on an server room
inspection or routine maintenance check. Image three two engineering professionals greet each other
in a field, one looks to be ready to help the other.
Several things in each image stood out as professional, they were all professionally dressed for what
looked to be their role. The first image looked ... Show more content on Helpwriting.net ...
I strive to always keep the customer first in mind, if they are not happy, it reflects poorly on not only
me, but also my company. I strive to maintain a positive attitude daily, and uplift others when they
are in a difficult situation. I always strive to not only get a job done, but do it efficiently, within
budget, while maintaining high quality standards. I seem to communicate effectively both written
and verbally; however, my largest weakness is public speaking. Another area I need to improve is
leadership, as I have always been a team member I have not had the opportunity to manage in the IT
consulting

Computer Power Group Case Analysis Essay example
Computer Power Group Case Analysis Evaluate CPG's brand portfolio and architecture Founded in
1968, Computer Power Group (CPG) was Australia's largest publicly listed information technology
service company. In the mid – to late 1980s, CPG went beyond IT consulting and by incorporating
many Australasian companies in the IT education, training, services, staffing, software, and
resourcing domains. CPG made acquisitions in the Unites States, United Kingdom and other places
through out the world. CPG was establishing itself broadly in the IT marketplace. By 1998, CPG
Corporate controlled seven branded businesses that were each managed as separate companies. CPG
Corporate's senior managers had no ties to the individual operating ... Show more content on
Helpwriting.net ...
Parity People had high reputation and loyalty among its contractors. Computer People (CP)
specifically focused on high volume, low–margin business and is one of the largest resourcing
companies in Australia and Southeast Asia. They attract large corporate clients. Equus serves a
general niche market by focusing its efforts permanent placements because of the higher margin
returns. Its focus is the elite end of the IT professional placement market. Evaluate each brand's
identity Computer Power Group Corporate has an overall good reputation for providing quality
services however, because it has so many brands under it, users are confused as to specific goal and
vision this company has. Computer Power Group Pty Ltd is specifically know for its high quality IT
services. Because it primarily only contracts with public service and government sectors, it is not
well know outside of Canberra. Management Technology Education (MTE) is a well–known
corporate IT training company that provides quality trainers. MTE spends 2.2 million on direct mail
and print advertising. Computer Power Training Institute (CPTI) is seen as a good place to take
junior level IT courses due to the fact that it has free placement. CPTI has a large marketing budget.
CPTI is the place to go for a new future. Computer Power Advanced Systems Institute (CPAS) is not
well known, values for this company are not clear. Users see it as a place for older men

Data Visualization and Healthcare
Data Visualization and Healthcare
Lutalo O. Madzimoyo
University of Maryland University College
Turnitin Score 7%
Abstract
This research will examine the impact of data visualization as a megatrend on the delivery of
healthcare. Information technology will have a profound impact on the healthcare industry in the
digital age. Data visualization tools and methodology represent a reimagined way for individuals
who receive healthcare to connect with data that will substantially change the way they will
understand their health, maintain wellness, and receive healthcare services. Data visualization tools
will also impact how patient information is shared, diagnoses rendered and treatments designed
based on model integrated visual data ... Show more content on Helpwriting.net ...
According to Steurbaut, et al. (2013) query limiting is a technique used by developers to filter
searches within a database by establishing program parameters for searches that are designed to
optimize returned results. One way a search within a database may establish parameters is by
limiting the sources from which information is drawn during queries (Steurbaut, et al., 2013). Query
results will then be optimized because the information is drawn from the most relevant sources. The
COSARA imposes such limits on query results. The information to produce the image of infection is
drawn from the "Microbiology from the laboratory, DICOM images from the hospitals PACS server,
Clinical data from the CIS, and Meta data provided at time of antibiotic prescription" (Steurbaut, et
al., 2013).
Data visualization empowering Prevention and control: COSARA example A great benefit of data
visualization technology like COSARA within the healthcare industry is that the computer generated
image empowers physicians to see how an infection might be affecting the patient. Physicians can
determine the contagion level and establish controls (Steurbaut, et al., 2013). It is not only
information about the patient that the infectious image delivers, but how the disease may be
spreading, the speed of the spread, and any concentrated areas of infection within the body. This
kind of knowledge greatly informs the approach within ICU to treatment, depth and breadth of
knowledge about

International Journal Of Web Services Research
Information Technology Journals Journals are academic publications intended to further progress in
different fields by reporting new research and findings by various authors. There are thousands of
journals dedicated to information technology, most of which release several issues a year. Out of all
of these journals, the five that will be discussed are ones that cater specifically to technological
applications and developments. International Journal of Web Services Research (IJWSR) The
International Journal of Web Services Research is a journal dedicated to the latest research findings
and industry solutions covering all aspects of Web services technology (Zhang, 2015). The topics
covered in this journal include case studies, ... Show more content on Helpwriting.net ...
The IJWSR is designed and dedicated to be a "valuable resource providing leading technologies,
development, ideas, and trends to an international readership of researchers and engineers in the
field of Web Services" (Zhang, 2015). International Journal of Strategic Information Technology and
Applications (IJSITA) The International Journal of Strategic Information Technology and
Applications is a journal based on state–of–the–art research in organizations that implement
information technology systems. These organizations include governments, non–profits, national
systems, corporations, and various other entities. Some of the topics that this journal covers include
analysis and avoidance of risk, problem detection and solutions, competitive advantages, data
mining, e–marketing, security strategies, and more. The mission of IJSITA is to "advance the field of
information systems through publication of high quality research and practitioner articles on the
development and use of strategic information technology" (Howard, 2015). Their focus is the
understanding of strategy and strategic information systems and how it is involved in strategic
planning for various organizations. This journal is especially useful to industry professionals,
scholars, and researchers. Journal of Information Technology Research (JITR) The Journal of
Information Technology Research compiles comprehensive research on the newest and most
accelerated breakthroughs in information

Internal Vs. External Communication
Introduction
Information Technology Management (ITPM involves leading the implementation of an IT
infrastructure upgrade, migration, or installation. According to their corporate website tdsinc.com,
Telephone & Data Systems, Inc. is the parent company to U.S. Cellular, TDS Telecom (an internet
service provider), and OneNeck IT Solutions (a hosted IT consulting company). IT Project
Managers within this company and others use both common communication methods, as well as
many unique to their profession and colleagues. The purpose of this report is to examine Telephone
& Data Systems Inc. (TDS) and ITPM through an analysis of internal vs. external communication,
in–person vs. "other" (electronic) forms of communication, and the use of official lines of
communication vs. unofficial lines of communication.
Internal vs. External Communication
Internal communication between colleagues at TDS, which takes place through various in–person
and "other" forms of communication, has a heavy reliance on technical diction. Flexibility and
knowledge of the technical language within the field can help in adapting to the work environment.
Even if not familiar with all of the technologies, knowing the technical language can help in putting
the puzzle together.
Collaborative learning among peers is another key aspect of the internal workplace communication
environment. Although many are intimidating as technical professionals, sending a quick message to
a coworker or stopping by their desk to

Case Study: Federation University Australia
Federation University Australia at IIBIT (Sydney)
School of IT
Sydney Campus
Assignment Cover Page: Individual Work
ITECH 3 5 0 1
COURSE NUMBER :
STUDENT'S LAST (FAMILY) NAME: Singh
STUDENT'S GIVEN NAMES: Jasdeep STUDENT NUMBER
UB: 30133500 BALLARAT:
COURSE NAME: Principles of Software Engineering
PROGRAM OF STUDY: Master in Information Technology
TUTORIAL GROUP (if applicable):
TUTORIAL DAY AND TIME (if applicable):
LECTURER: UmeshPoudel
TUTOR (if applicable):
TITLE OF ASSIGNMENT: LAWS OF SOFTWARE ENGINEERING
WORD LENGTH:
DUE DATE: 14/08/2014 DATE SUBMITTED:
DECLARATION:
I have kept a copy of this assignment/work so that I can produce ... Show more content on
Helpwriting.net ...

The encounters can't be extended: they don't scale up. It is difficult to have the capacity to assemble
a huge framework with the assistance of various little groups. Scholarly organizations are sometimes
in a position to create expansive frameworks.
This law has not been approved experimentally, it is generally acknowledged. Deremer and Kron
discuss programming in large and small programs as two separate aspects. Theyessentially discuss
the requirement for diverse programming dialects for the two disciplines. They call these two
dialects (1) programming dialects, and (2) module interconnection dialects (Mils). Their proposal be
that as it may, has not got on. Parnas portrays the five–individuals/one–year venture as the fringe in
the middle of craftsmanship and industrialization.Each software engineer accepts he or she can
program best if allowed to do it in a little

Adventures Of An IT Leader
The Business Value of IT
Introduction
As we have learned throughout this course, the value of information technology has been one of the
most influential aspects of conducting business. Information technology is used on a daily basis at
all organizations, and it has grown exponentially throughout the course of history. Organizations
purchase and implement information technology to gain a competitive edge over their competitors.
This dates all the way back to the invention of the steam engine, in the mid–1800s, which allowed
finished products to be mass transported by the railroad system. The companies and corporations
that used the rail system gained a competitive advantage over smaller companies that used other
modes for transporting their ... Show more content on Helpwriting.net ...
The major elements are cost efficiency, eliminating wastes, and researching future IT investments.
In the IT Doesn't Matter article, three main points were outlined, and they were spend less, follow,
don't lead, and focus on vulnerabilities, not opportunities. Overspending has always been a major
issue in regards to applying new technology, and it is important to execute an IT budget for any
organization. Office Depot adopted new technology to improve all of their operations, especially in
the supply chain. They were able to increase efficiency, while modernizing their budget. Information
technology can benefit any organization if they are researched thoroughly and will improve the
business needs of the organization. If it will not improve the business needs, there is no need to
invest in expensive technology. The most important phase in the system development life cycle is
the systems analysis phase. The goal of this phase is to identify what problems need to be fixed and
breaking down how the system will benefit all users. Therefore, the business needs need to be
identified and outlined before new technology is adopted into an organization's business model.
Once new technology is applied, organizations must continue to research information technology. If
organizations follow these elements of

Managerial Applications Of Information Technology

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