Managing the Social Media Madness 
… how we are continuing to innovate and stay relevant in an ever changing world 
@ghouston & @leslie12002 FY13
Why Social? Moved from “nice to have” to “must have” 
Just as Internet Recruiting Became the Norm 
Social Recruiter Is Becoming the Norm 
Embrace or Be Left Behind
Research? 2013 Trends to Watch
Socialized our Career Sites 
Added Videos from YouTube 
Added Awards Bitly 
Social Channel Widget 
Added Social Components 
to our Communications
Social Postings Taleo 
Recruiters Able to Socially Share Directly From Taleo 
Applicants Able To Socially Share Roles 
Social feeds on job site 
Improved Candidate Experience With Status Visibility
LinkedIn 
Company Announcements 
Brad Smith LI Blog Posts 
Critical Jobs 
Events | Chats 
Career Advice 
New Employee 
Announcements 
Updated Career Page 
Added Products Page to include 
social components 
Mini Social Bootcamps with 
managers to improve LI profiles
CEO Participation On LinkedIn 
Partnered with the Intuit Network to Help Promote Brad Smith Blog 
Resulted in Spike In Company Followers
Facebook 
Rebranded 
Created more engaging posts 
Hosted 7 Facebook Chats with Leaders
Twitter 
Klout - 61 
Daily Tweets 
Created lists for recruiters to follow 
Engaging content 
New @IntuitStudents Account
YouTube Capture | Socialize 
Engaging Videos – Business Units | Intuit | Culture 
Created Playlists 
Include in Job Descriptions | Emails | Thank You Letters 
Socialize Intuit Videos As Well
Slideshare.net 
Added First Slideshare.net Video 
Socialize Intuit Careers Presentations and Intuit Presentations 
Showcase on LinkedIn in Recruiter Profiles 
Added To http://jobs.intuit.com Site Under Career Advice
Yammer Career Advice – Internal Mobility 
Created Internal Social Channel 
Encourage Internal Mobility 
Invite New Yammer Participants to Group 
Weekly Career Advice 
Intuit Event Announcements 
Internal Resume Workshops Promoted 
Share Hot Jobs 
Request Referrals
Pinterest Culture | Attraction – Destination Strategy 
Culture | Location | Community | General Interest Boards 
Engaging Content
Recruiter Pinterest Accounts 
Recruiters Promote Intuit on Individual Pinterest Accounts 
Socializing Jobs 
Promoting Communities of Interest 
Share Responsibility for Intuit Careers Community Boards
Google+ Intuit Careers | Recruiter Accounts 
Recruiter Accounts 
Socializing Jobs | Events | Industry 
Intuit Careers Coming Soon
Event | Hiring Social Support
Bitly Bundle Social Strategy 
Added Google Analytics 
Branded Bitlys 
Creating Community Bitlys 
Support Critical Campaigns (ATE – 14k views, IFS – 2000 views)
Social Management - Hootsuite 
Intuit Proprietary & Confidential 
18 
Ability to Manage Multiple Social Sites 
Schedule Posts 
Create and Follow Lists 
Follow Keyword Streams 
Follow Boolean Search Streams 
Easy Follow and UnFollow
Social Management – Buffer App 
Ability to post and schedule as you read articles 
Intuit Proprietary & Confidential 
19
Social Management – Google Reader 
Intuit Proprietary & Confidential 
20 
Automate The Way You Receive Information
Created Partnerships - Internal 
Positions Spotlighted Weekly On This Week At Intuit Video Series 
Socializing Intuit Social Accounts 
Intuit Culture
Creating Partnerships - External 
Intuit Proprietary 22 & Confidential 
Swoop Talent 
Social Search and Social Sharing 
GlassDoor 
Branded Site 
Ability to Respond
Training Social Media Bootcamp 
Six Week Social Media Bootcamp for Recruiters 
Mini Social Media Bootcamps for Managers | Teams 
Helping Us Recruit The Best!
Measuring Success – Cool Stats 
Intuit has over 37,200 followers on LinkedIn. More than 9,200 members actively engaged in 
conversations in our Employee and Alumni groups. 
Thousands of our Facebook fans have joined in on technology, career 
advice, and university chats, or interacted with recruiters and employees. 
SlideShare.net has generated more than 117,500 views for Intuit Careers! 
Applicants learn about products, career advice, and social media. 
90,300 have viewed Intuit Careers videos on YouTube sharing culture, jobs, events. 
We have over 14,890 number of views on our popular Tax Advisor role in bitly 
Pinterest is has over 4,000% growth this year and Intuit Careers is now active with 
24 boards and 435 followers 
These Top 5 Facebook Career Pages Get It – Recruiting Blogs | OnGig 
Top 100 Companies Using Social Media to Recruit 
Intuit Proprietary & Confidential
Measuring Our Success 
Engineering, Marketing, IT, CCR,, Measure multiple social site visits leading up to apply 
Intuit Proprietary 25 & Confidential

Managing the Social Media Madness - Our Journey Continues

  • 1.
    Managing the SocialMedia Madness … how we are continuing to innovate and stay relevant in an ever changing world @ghouston & @leslie12002 FY13
  • 2.
    Why Social? Movedfrom “nice to have” to “must have” Just as Internet Recruiting Became the Norm Social Recruiter Is Becoming the Norm Embrace or Be Left Behind
  • 3.
  • 4.
    Socialized our CareerSites Added Videos from YouTube Added Awards Bitly Social Channel Widget Added Social Components to our Communications
  • 5.
    Social Postings Taleo Recruiters Able to Socially Share Directly From Taleo Applicants Able To Socially Share Roles Social feeds on job site Improved Candidate Experience With Status Visibility
  • 6.
    LinkedIn Company Announcements Brad Smith LI Blog Posts Critical Jobs Events | Chats Career Advice New Employee Announcements Updated Career Page Added Products Page to include social components Mini Social Bootcamps with managers to improve LI profiles
  • 7.
    CEO Participation OnLinkedIn Partnered with the Intuit Network to Help Promote Brad Smith Blog Resulted in Spike In Company Followers
  • 8.
    Facebook Rebranded Createdmore engaging posts Hosted 7 Facebook Chats with Leaders
  • 9.
    Twitter Klout -61 Daily Tweets Created lists for recruiters to follow Engaging content New @IntuitStudents Account
  • 10.
    YouTube Capture |Socialize Engaging Videos – Business Units | Intuit | Culture Created Playlists Include in Job Descriptions | Emails | Thank You Letters Socialize Intuit Videos As Well
  • 11.
    Slideshare.net Added FirstSlideshare.net Video Socialize Intuit Careers Presentations and Intuit Presentations Showcase on LinkedIn in Recruiter Profiles Added To http://jobs.intuit.com Site Under Career Advice
  • 12.
    Yammer Career Advice– Internal Mobility Created Internal Social Channel Encourage Internal Mobility Invite New Yammer Participants to Group Weekly Career Advice Intuit Event Announcements Internal Resume Workshops Promoted Share Hot Jobs Request Referrals
  • 13.
    Pinterest Culture |Attraction – Destination Strategy Culture | Location | Community | General Interest Boards Engaging Content
  • 14.
    Recruiter Pinterest Accounts Recruiters Promote Intuit on Individual Pinterest Accounts Socializing Jobs Promoting Communities of Interest Share Responsibility for Intuit Careers Community Boards
  • 15.
    Google+ Intuit Careers| Recruiter Accounts Recruiter Accounts Socializing Jobs | Events | Industry Intuit Careers Coming Soon
  • 16.
    Event | HiringSocial Support
  • 17.
    Bitly Bundle SocialStrategy Added Google Analytics Branded Bitlys Creating Community Bitlys Support Critical Campaigns (ATE – 14k views, IFS – 2000 views)
  • 18.
    Social Management -Hootsuite Intuit Proprietary & Confidential 18 Ability to Manage Multiple Social Sites Schedule Posts Create and Follow Lists Follow Keyword Streams Follow Boolean Search Streams Easy Follow and UnFollow
  • 19.
    Social Management –Buffer App Ability to post and schedule as you read articles Intuit Proprietary & Confidential 19
  • 20.
    Social Management –Google Reader Intuit Proprietary & Confidential 20 Automate The Way You Receive Information
  • 21.
    Created Partnerships -Internal Positions Spotlighted Weekly On This Week At Intuit Video Series Socializing Intuit Social Accounts Intuit Culture
  • 22.
    Creating Partnerships -External Intuit Proprietary 22 & Confidential Swoop Talent Social Search and Social Sharing GlassDoor Branded Site Ability to Respond
  • 23.
    Training Social MediaBootcamp Six Week Social Media Bootcamp for Recruiters Mini Social Media Bootcamps for Managers | Teams Helping Us Recruit The Best!
  • 24.
    Measuring Success –Cool Stats Intuit has over 37,200 followers on LinkedIn. More than 9,200 members actively engaged in conversations in our Employee and Alumni groups. Thousands of our Facebook fans have joined in on technology, career advice, and university chats, or interacted with recruiters and employees. SlideShare.net has generated more than 117,500 views for Intuit Careers! Applicants learn about products, career advice, and social media. 90,300 have viewed Intuit Careers videos on YouTube sharing culture, jobs, events. We have over 14,890 number of views on our popular Tax Advisor role in bitly Pinterest is has over 4,000% growth this year and Intuit Careers is now active with 24 boards and 435 followers These Top 5 Facebook Career Pages Get It – Recruiting Blogs | OnGig Top 100 Companies Using Social Media to Recruit Intuit Proprietary & Confidential
  • 25.
    Measuring Our Success Engineering, Marketing, IT, CCR,, Measure multiple social site visits leading up to apply Intuit Proprietary 25 & Confidential