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Mangerial skills in nursing
- 1. MANAGEMENT SKILLS FOR NURSINGSTAFF PRESENTED BY: MALLIKA VHORA –(M.Sc. NSG-MSN) (Ph.D. Scholar) PRINCIPAL – MUNI SEVA ASHRAM COLLEGE OF NURSING,GORAJ. 1
- 2. 2 NAME: ORGANIZATION: CURRENT POSITION: STRENGTH WEAKNESS
- 3. 3 EXAMPLE NAME: SHEENA ORGANIZATION: APOLLO HOSPITAL CURRENT POSITION: NURSING SUPERVISOR STRENGTH : GOOD TEAM LEADER GOOD LISTNER FLEXIBLE TOLERANT RESPONSIBLE WEAKNESS: ANGER POOR ENGLISH VOCABULARY TAKING TOO MANY RISK
- 4. AIMS OF SEMINAR Managerial Skills for Good Nursing Care Essential Supervisory Skills for a Senior Nursing Staff Delegating work and distributing work amongst Team members Communications Skills in Patient care & Nursing care Working as Cohesive team in a Hospital setting –DO’S AND DON’T’S Managing Housekeeping & Attendant staff Importance of documentation & record keeping of Nursing Department 4
- 5. CURRENT EXPECTATIONS FROM NURSELEADERS/MANAGERS Strong Leadership skills Strong Soft skills / Communication skills Management is doing things right and Leadership is doing the right things 5
- 6. WHO CAN BEA GOOD NURSE MANAGER/LEADER? “Develops trusting relationship with team members”. To gain trust from team members : Be accessible Be Honest Be Confident Be Respectful Be Non-biased 6
- 7. HOW TO BEA COMPETENT NURSE LEADER We nurses have excellent “HARD SKILLS” Like- I/V insertion, wound care, Medication etc… We are lacking in Interpersonal Interaction skills Nurse leader must learn How to Talk to your staff? How to listen to your staff? 7
- 8. SOFT SKILLS Soft/Social Skills are heart of every management and leadership skills. 8
- 9. SOFT SKILLS CONT.… 9 •Accept changes
- 10. TRUSTING RELATIONSHIP Notonly mails or memos .. Talk in person Take round with your team Show them you are there for them Care for their work. Appreciate them for the work done 10
- 11. ACCEPT AND IMPLEMENT CHANGE Accept Changes at work place “It is difficult but not Impossible” Don’t be panic Don’t be depressed Don’t be frustrated 11
- 12. CHANGE CONT.. Startcommunicating with each of your team members “ effectively” Involve your team in your planning Convey your intention Stay committed to your wordings and task Get cooperation from everyone Explain the need of change – mission , vision, core value, priorities and “their role in achieving change” 12
- 13. CHANGE CONT.. Supportand motivate team in staying focused Create positive and healthy workplace environment which supports communication and team work. Ultimately , leads to improved outcomes ---such as quality patient care, safety , patient satisfaction, and job satisfaction. 13
- 14. PROBLEM / CONFLICT MANAGEMENT “Criticalrequirement from nurse leaders by employers” It is a part of every work environment … But in a dynamic work atmosphere, conflict is managed well and it helps in achieving beneficial outcomes … Conflict can be a motivator for change or growth medium for ventilating the problem It is an action force to prevent static work atmosphere. 14
- 15. HOW TO RESOLVE CONFLICT? “Goodcommunication” Talk face to face Identify and list out the issues Set the options or solutions Resolve as much as you can at your level Redirect your communication Accept situation , Adjust with the situation and resolve the conflict. 15
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- 19. ABILITY TO WORKUNDER PRESSURE 19
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- 25. CRITICAL THINKING AND STRESSMANAGEMENT 25
- 26. FLEXIBILITY In hospital, Patient’s condition can change quickly as can the duties we perform. This needs us to be adaptable and flexible. It is very important to take this change with positive attitude. It makes our patients comfortable and more positive as well. 26
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- 29. PERSONAL TRAITS OFA NURSE LEADER Personal traits/soft skills To lead To motivate Boost confidence To empower To create positive work atmosphere To Acquire change To deal with conflict To overcome difficulties To build a team Role or hard skills Staff M/t Case M/t Treatment planning Recruitment Budgeting Discharge planning Mentoring Records M/t Celebration 29
- 30. SUPERVISORY SKILLS 30 Twoway Process 1) Dynamic and 2) Social For specific purpose to fulfil goals .. By maintaining quality performance through Constant support and assistant to nursing staff To preform her best “It is a cooperative relationship between leader and staff”
- 31. SUPERVISORY SKILLS cont.. “It isnot just inspection or investigation” Three methods of supervisions : 1. Preparation of Supervision Study documents Set priorities Prepare schedule 31
- 32. SUPERVISORY SKILLS cont.. 2. Supervision Establish contact Review policies Review Job description Observe staff & Motivate Observe conflict 3. Follow up of supervision : Reorganize the schedule Logistic support Staff welfare activity Counselling and guidance Professional growth 32
- 33. BEING TEAM PLAYER Works with others to achieve the team’s goals. For good team we need to be willing to listen to others, be open and honest, offer helpful suggestions. We may need to jump in to help fellow employees when we have time. If we do this, there is good chances that other nurses will do the same for us. 33
- 34. TEAM BUILDING ACTIVITY https://youtu.be/Vxkkmnde9ps 34
- 35. Video Clipof team building https://youtu.be/O9_EHU5BKnQ 35
- 36. DELEGATION AND DISTRIBUTION OFWORK To delegate/distribute is to assign responsibility and authority to someone else in order to complete the task at hand but you retain the overall responsibility for its success. 36
- 37. DELEGATION AND DISTRIBUTION OFWORK cont.. 37
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- 39. Take home message Be visionary Always exhibit maturity ( No blame game , Over come conflicts, find out facts ) Always be supportive Be professional -give respect - Do not bully Be honest Be punctual 39
- 40. સફળતા ની ચાવી વવચારોકેટલા આવે છે એ મહત્વના નથી પણ વવચારો કેવા આવે છે એ બહુજ મહત્વના છે 40
- 41. એક સારા લીડરતરીકે : કામ પર સૌથી વેહલા પોહંચો સૌથી મોડા ઓર સમયસર નીકળો સાચા દિલ થી કામ કરો સ્ટાફ માં બધા નો આભાર માનો અને માન આપો લોકો ને અપેક્ષા કરતાં થોડું વધારે આપો િરેક કામ માં એક્ટટવ ફોલો અપ લો ટલાઈન્ટ ને હમેશા ખુશ રાખો કોઈના અવગુણ ની જાહેર માં ચચાા ના કરો પ્રોફેશન ને લગતું જ્ઞાન હમેશા અપ ટુ ડેટ રાખો 41
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