Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Social Marketing and Commerce Manager Marketing Project Manager
                   Consumer Marketing Manager           Acquisition Conversion Assistant
      Publicity & Marketing Manager
                                        Head of Marketing Marketing and CRM Manager
   Senior Affiliate Marketing Manager             European Poultry Business Manager
                                         Sales & Marketing Director
Partnership Marketing Executive                                          On-line Manager
            Vice President (Marketing and Commutations Manager)
 Segmented Pricing Manager                                           eCRM Executive
                                Corporate Marketing Director
            Marketing Director                                Marketing Database Analyst
                                  Online Marketing Manager
  Head of Marketing Services                                         E-Commerce Manager
       Customer Marketing Controller        Trading & Acquisition Marketing Manager
                 Head of Product and Proposition Strategy
                                                                  Insight Director
  Marketing Campaign Manager Product Planner
                                                       Promotions Coordinator
              Business Development Director        Market Insight Manager
    Proposition Development Manager    Marketing & Communications Manager
   Marketing Services Executive Head of Digital Customer Marketing
                                                                      PPC Executive
          Marketing Team Leader    Shopper Marketing Team Leader
                                          Customer Experience Manager
 Internal Communications Associate                 Business Communications Manager
          Roadshow & Event Coordinator Web Analytics Specialist
•
•
•
•
Marketing the new paradigms
Sales      Marketing
Targets      Objectives
 Units      Market Share
Products       Brand
Benefits    USP & Values
 Buyer       Customer
Turnover       Profit
Marketing the new paradigms
Marketing the new paradigms
Customer
                                                                                                     Customer
                                                                                                                                  Experience
                                                                                                     Research

                                                                                     Advertising                   Targeting &
                                                                                                                  Segmentation

                                            Market
                                            Analysis                                                Positioning                      Data
                                                                                                   & Campaigns                      Set-up
                                                          KPI’s &                      Brand
                            Process &                   Measurement                 Architecture                   CUSTOMER
                            Protocols                                                                                                             Contact
                                           Knowledge                                                              DEVELOPMENT                   Management
              Agency                      Management                   Callage
                                                                                                    New Product
            Management                        &                       Pattern &                                                      CRM
             & Review                     Dash Board                  Channels                      Development
  Year                                                                                                                           Communication
Planning                      New                         SALES                        BRAND
                           Technology                   PLANNING                    DEVELOPMENT                     DIGITAL
                                                                          Key                                                                     SEO +
                                           Efficiency                  Account                                                                   Content
           Communication
              Audit
                                            Review                     Strategy                        Sales
                                                                                                    Promotion                    eCommerce
                             Function                   Training &
                           Organisation                 Mentoring                                                    Web &
                                                                                                                    Catalogue                      PPC +
                                             New                      Incentive &                                                              Online media
           MARKETING                        Set Up                    Motivation
           DIRECTION
                                                           Lead
                                                        Generation


                                                                                                      Needs managing…
•
•

•
•


•


•
Traditional   Digital
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Look
Logo
Tone of voice
Positioning
Key message
Creative framework
Images
Messages
Typeface
Graphics
Typeface
LOGIC   EMOTION
Products     Brands
 are just      are
PEOPLE      FRIENDS
•
•
•
•


•

•
    Take time to
•    ‘NOURISH
       YOUR
      BRAND’
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
'We identified name recall as the
                        number-one thing to address,' says
                        Mark Vile, director of marketing at
                        comparethemarket.com.




‘quotes increased 80%
cost per acquisition
was reduced by 73%’
Marketing the new paradigms
Marketing the new paradigms
Marketing the new paradigms
Colao said “It is not the brand talking any more
and telling the customer what to do. It is the
customer who will decide. I am trying to steer
the whole company in this direction.”
Marketing the new paradigms
How the brain works

The psychology of buying

Evolutionary biology

Anthropology of culture
                              Meet
                           ‘MARKETING
                           CONSILIENCE’
The steps to
MARKETING
  success
“To create and capture
   customer desire
for what the company
       does at a
 sustainable profit.”
Marketing the new paradigms

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Marketing the new paradigms

  • 4. Social Marketing and Commerce Manager Marketing Project Manager Consumer Marketing Manager Acquisition Conversion Assistant Publicity & Marketing Manager Head of Marketing Marketing and CRM Manager Senior Affiliate Marketing Manager European Poultry Business Manager Sales & Marketing Director Partnership Marketing Executive On-line Manager Vice President (Marketing and Commutations Manager) Segmented Pricing Manager eCRM Executive Corporate Marketing Director Marketing Director Marketing Database Analyst Online Marketing Manager Head of Marketing Services E-Commerce Manager Customer Marketing Controller Trading & Acquisition Marketing Manager Head of Product and Proposition Strategy Insight Director Marketing Campaign Manager Product Planner Promotions Coordinator Business Development Director Market Insight Manager Proposition Development Manager Marketing & Communications Manager Marketing Services Executive Head of Digital Customer Marketing PPC Executive Marketing Team Leader Shopper Marketing Team Leader Customer Experience Manager Internal Communications Associate Business Communications Manager Roadshow & Event Coordinator Web Analytics Specialist
  • 7. Sales Marketing Targets Objectives Units Market Share Products Brand Benefits USP & Values Buyer Customer Turnover Profit
  • 10. Customer Customer Experience Research Advertising Targeting & Segmentation Market Analysis Positioning Data & Campaigns Set-up KPI’s & Brand Process & Measurement Architecture CUSTOMER Protocols Contact Knowledge DEVELOPMENT Management Agency Management Callage New Product Management & Pattern & CRM & Review Dash Board Channels Development Year Communication Planning New SALES BRAND Technology PLANNING DEVELOPMENT DIGITAL Key SEO + Efficiency Account Content Communication Audit Review Strategy Sales Promotion eCommerce Function Training & Organisation Mentoring Web & Catalogue PPC + New Incentive & Online media MARKETING Set Up Motivation DIRECTION Lead Generation Needs managing…
  • 12. Traditional Digital
  • 22. Look Logo Tone of voice Positioning Key message Creative framework Images Messages Typeface Graphics Typeface
  • 23. LOGIC EMOTION
  • 24. Products Brands are just are PEOPLE FRIENDS
  • 25. • • • • • • Take time to • ‘NOURISH YOUR BRAND’
  • 29. 'We identified name recall as the number-one thing to address,' says Mark Vile, director of marketing at comparethemarket.com. ‘quotes increased 80% cost per acquisition was reduced by 73%’
  • 33. Colao said “It is not the brand talking any more and telling the customer what to do. It is the customer who will decide. I am trying to steer the whole company in this direction.”
  • 35. How the brain works The psychology of buying Evolutionary biology Anthropology of culture Meet ‘MARKETING CONSILIENCE’
  • 37. “To create and capture customer desire for what the company does at a sustainable profit.”