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Maximizing Service Maps
to Include the Critical CIs
on the Mainframe
Presenters
Peter Klein – Senior Technology Alliance Manager
Ian Hartley – Senior Director of Product Management
David Friedman – Senior Sales Engineer
Automatically Integrate mainframe and IBM i systems
into leading IT analytics and operations platforms
for an enterprise-wide view of your digital business
Precisely Ironstream®
2
Ironstream Solutions
Discovery
• Complete the single
view of entire
infrastructure to
enable smarter IT
decisions
• Rapidly configure and
launch secure discovery
of the IBM mainframe
and IBM i resources and
their relationships
• Automates manual
process and keeps an
accurate single source
of record
• Relationship mapping -
maps dependencies and
assigns relationships
Event Management
• Sophisticated event
status management of
messages to help drive
proactive enterprise
systems management
• Analyzes complex event
streams allowing
operations staff to
quickly determine the
cause of a problem
• Quickly and accurately
prioritize and filter
numerous events allowing
operations staff to
quickly see the
problem cause
• Hardware Asset
Management (HAM)
• Software Asset
Management (SAM)
• Log Analytics
• And more…
Further Integrations
IT Operations Management
3
4
What Does
Ironstream
for
ServiceNow
Discover?
IBM i
• Local Storage with ASPs
• Memory
• LPAR
• CPU
• Network connectivity
• Installed software
• Selected system values
• Subsystems
• Active jobs
• Jobqueues
• Output queues
• Libraries
• Programobjects
• MQ– managers, channels, queues
IBM Z
(mainframe)
• Db2- DDF,DSG, databases, table spaces anddeep
configuration data
• Jobactivity
• DASD storage
• Storage groups
• CICS- regions, transactions, programs
• IMS- regions, databases, transactions, programs
• MQ- managers, channels, queues
• Memory
• LPAR
• CPU
• Network connectivity
• Installed IBM& non-IBM software
IBM Z,Db2,CICS andotherproductnames,terminologyandphrases arecopyrightand/ortrademarksof IBM Corp.inthe United States andothercountries.
ServiceNow Store
5
Service
Mapping
6
7
Why Care About Service Mapping?
• Need visibility into complete IT
• Must beagile and responsive
• Quickly identify and resolve issues
• Keepyourbusiness running
• Have happy customers
8
Starts with
Understanding
What is there
• Leveragewhatyouknow
• What youhave
• How it connects
How items relate
• Applyyourknowledge
• Standard/expected
• Non-standard/unexpected
• “Just because…”
9
Starts with
Understanding
What is there
• Leveragewhatyouknow
• What youhave
• How it connects
How items relate
• Applyyourknowledge
• Standard/expected
• Non-standard/unexpected
• “Just because…”
CIs
CI
connections
Analogy: City
Break
10
Discovery
Points of Interest
• Museums, galleries, restaurants, bars
Connections
• Roads, pathways, bus stops, subway stations
Service Mapping
Adds context
• POIs and connections for a journey
• Clarityof impact when POIis unavailable
11
Service Mapping for Mainframe
and IBM i
• ‘Patterns’ add discovered CIsinto a service context
• Configure…run…automate
• Get mainframe and IBM i into the wider service view
Demo
12
Q & A
Thank you

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Maximizing Service Maps To Include The Critical CIs on The Mainframe

  • 1. Maximizing Service Maps to Include the Critical CIs on the Mainframe Presenters Peter Klein – Senior Technology Alliance Manager Ian Hartley – Senior Director of Product Management David Friedman – Senior Sales Engineer
  • 2. Automatically Integrate mainframe and IBM i systems into leading IT analytics and operations platforms for an enterprise-wide view of your digital business Precisely Ironstream® 2
  • 3. Ironstream Solutions Discovery • Complete the single view of entire infrastructure to enable smarter IT decisions • Rapidly configure and launch secure discovery of the IBM mainframe and IBM i resources and their relationships • Automates manual process and keeps an accurate single source of record • Relationship mapping - maps dependencies and assigns relationships Event Management • Sophisticated event status management of messages to help drive proactive enterprise systems management • Analyzes complex event streams allowing operations staff to quickly determine the cause of a problem • Quickly and accurately prioritize and filter numerous events allowing operations staff to quickly see the problem cause • Hardware Asset Management (HAM) • Software Asset Management (SAM) • Log Analytics • And more… Further Integrations IT Operations Management 3
  • 4. 4 What Does Ironstream for ServiceNow Discover? IBM i • Local Storage with ASPs • Memory • LPAR • CPU • Network connectivity • Installed software • Selected system values • Subsystems • Active jobs • Jobqueues • Output queues • Libraries • Programobjects • MQ– managers, channels, queues IBM Z (mainframe) • Db2- DDF,DSG, databases, table spaces anddeep configuration data • Jobactivity • DASD storage • Storage groups • CICS- regions, transactions, programs • IMS- regions, databases, transactions, programs • MQ- managers, channels, queues • Memory • LPAR • CPU • Network connectivity • Installed IBM& non-IBM software IBM Z,Db2,CICS andotherproductnames,terminologyandphrases arecopyrightand/ortrademarksof IBM Corp.inthe United States andothercountries.
  • 7. 7 Why Care About Service Mapping? • Need visibility into complete IT • Must beagile and responsive • Quickly identify and resolve issues • Keepyourbusiness running • Have happy customers
  • 8. 8 Starts with Understanding What is there • Leveragewhatyouknow • What youhave • How it connects How items relate • Applyyourknowledge • Standard/expected • Non-standard/unexpected • “Just because…”
  • 9. 9 Starts with Understanding What is there • Leveragewhatyouknow • What youhave • How it connects How items relate • Applyyourknowledge • Standard/expected • Non-standard/unexpected • “Just because…” CIs CI connections
  • 10. Analogy: City Break 10 Discovery Points of Interest • Museums, galleries, restaurants, bars Connections • Roads, pathways, bus stops, subway stations Service Mapping Adds context • POIs and connections for a journey • Clarityof impact when POIis unavailable
  • 11. 11 Service Mapping for Mainframe and IBM i • ‘Patterns’ add discovered CIsinto a service context • Configure…run…automate • Get mainframe and IBM i into the wider service view
  • 13. Q & A

Editor's Notes

  • #3: Family of Products Built on Now, fully Certified ServiceNow Store