Measuring the
Impact: KPIs for
Assessing
Business Agility
in a Tech-Driven
Environment
VIKAS AWASTHI
www.agilegurugram.com
Measurement
KPIs and Business Agility
In the dynamic landscape of today's tech-driven business world, adaptability and agility
have become imperative for sustainable success.
As businesses navigate through rapid technological advancements, it is crucial to have a
robust framework in place for measuring the impact of these changes on business
agility.
KPIs provide a clear and objective way to track progress and make informed decisions
based on data-driven insights.
They play a crucial role in assessing the effectiveness of strategies, identifying areas for
improvement, and ensuring alignment with organizational goals.
Why Measure Business Agility?
Strategic Decision-Making:
Assessing agility aids in informed decision-making,
especially in a dynamic tech landscape.
Competitive Advantage:
Agile organizations outperform competitors by
adapting faster to market shifts.
Risk Mitigation:
Identifying areas of improvement helps mitigate risks
associated with technological changes.
Key Performance Indicators
(KPIs) for Assessing Business
Agility
Time-to-Mar
ket (TTM)
Adaptability
Index
Customer
Satisfaction
Feedback
loops for
continuous
enhancemen
t.
Innovation
Rate
Employee
Engagemen
t
Efficiency
of the
process
Implementing KPIs Effectively
Define Clear Objectives: Clearly outline what business agility means for your organization.
Align with Business Goals: Ensure KPIs are aligned with broader business objectives.
Regular Monitoring and Adjustments: Regularly review and adjust KPIs to reflect evolving
business needs.
Experiment
to improve
KPI
Visualizatio
n &
Reflection
Identificatio
n of KPI
Case Study
LARGE EUROPEAN BANK DORA IMPLEMENTATION
Implementation Roadmap
1
Identification of the
right KPI to start
with aligning with
Business
objectives
2
Alignment
leadership, team,
stakeholders
3
Identification of the
Key team players,
torchbearers
4
Visulization:
creating dashboard
5
Setup current
condition and
target conditions
6
Start with small
experiment
7
Reflection at a
cadence
Repeat the
steps
Review the target
condition
Implementation
DORA METRICES
•Deployment Frequency: The frequency at
which new releases go to production
•Lead Time for Changes: The time it takes for code
to go from being committed to running
successfully in production
•Mean Time to Recovery: The time it takes to
repair a system in downtime and restore it to
functionality
•Change Failure Rate: The ratio of deployments to
production
REFLECTION / DASHBOARDS
Improvement Kata
Experiment Sheet
Confluence
Azur Dashboard & PowerBI
Improvement Kata
Challenge
Target Condition:
Target Date:
Current Condition: PDCA Cycle
Obstacles
Experiment Sheet
Step / Experiment Expectation /
Hypothesis
What happened What I have learned
Case Study – Major Outcome
- Shorten release cycle time by 50%
- Maintain Knowledge distribution
- Predictability 95%
- Reduced number of defects by 50% in a
quarter time
- Reduced MTTR by 70%
Stability
Responsivene
ss / Ownership
Culture of
Improvement
Predictability
Time to
Market
Key Takeaways
Measuring KPI is a strategic imperative in a tech-driven environment.
KPIs are essential tools for quantifying and measuring the impact of business agility.
Continuous evaluation and adjustment of KPIs are critical for sustained success.
Importantly, culture of improving KPIs is more important
Q & A
Vikas Awasthi
www.theproducttalk.com
Vikas.awasthi05@gmail.com
https://www.linkedin.com/in/vikawasthi/
Book about the publish:
Navigating the Product Journey: From Ideation to Market
Mastery
www.agilegurugram.com
Thank you

Measuring the Impact: KPIs for Assesing Business Agilityin a Tech Driven Environment - Vikas Awasthi

  • 1.
    Measuring the Impact: KPIsfor Assessing Business Agility in a Tech-Driven Environment VIKAS AWASTHI www.agilegurugram.com
  • 2.
  • 3.
    KPIs and BusinessAgility In the dynamic landscape of today's tech-driven business world, adaptability and agility have become imperative for sustainable success. As businesses navigate through rapid technological advancements, it is crucial to have a robust framework in place for measuring the impact of these changes on business agility. KPIs provide a clear and objective way to track progress and make informed decisions based on data-driven insights. They play a crucial role in assessing the effectiveness of strategies, identifying areas for improvement, and ensuring alignment with organizational goals.
  • 4.
    Why Measure BusinessAgility? Strategic Decision-Making: Assessing agility aids in informed decision-making, especially in a dynamic tech landscape. Competitive Advantage: Agile organizations outperform competitors by adapting faster to market shifts. Risk Mitigation: Identifying areas of improvement helps mitigate risks associated with technological changes.
  • 5.
    Key Performance Indicators (KPIs)for Assessing Business Agility Time-to-Mar ket (TTM) Adaptability Index Customer Satisfaction Feedback loops for continuous enhancemen t. Innovation Rate Employee Engagemen t Efficiency of the process
  • 6.
    Implementing KPIs Effectively DefineClear Objectives: Clearly outline what business agility means for your organization. Align with Business Goals: Ensure KPIs are aligned with broader business objectives. Regular Monitoring and Adjustments: Regularly review and adjust KPIs to reflect evolving business needs. Experiment to improve KPI Visualizatio n & Reflection Identificatio n of KPI
  • 7.
    Case Study LARGE EUROPEANBANK DORA IMPLEMENTATION
  • 8.
    Implementation Roadmap 1 Identification ofthe right KPI to start with aligning with Business objectives 2 Alignment leadership, team, stakeholders 3 Identification of the Key team players, torchbearers 4 Visulization: creating dashboard 5 Setup current condition and target conditions 6 Start with small experiment 7 Reflection at a cadence Repeat the steps Review the target condition
  • 9.
    Implementation DORA METRICES •Deployment Frequency:The frequency at which new releases go to production •Lead Time for Changes: The time it takes for code to go from being committed to running successfully in production •Mean Time to Recovery: The time it takes to repair a system in downtime and restore it to functionality •Change Failure Rate: The ratio of deployments to production REFLECTION / DASHBOARDS Improvement Kata Experiment Sheet Confluence Azur Dashboard & PowerBI
  • 10.
    Improvement Kata Challenge Target Condition: TargetDate: Current Condition: PDCA Cycle Obstacles
  • 11.
    Experiment Sheet Step /Experiment Expectation / Hypothesis What happened What I have learned
  • 12.
    Case Study –Major Outcome - Shorten release cycle time by 50% - Maintain Knowledge distribution - Predictability 95% - Reduced number of defects by 50% in a quarter time - Reduced MTTR by 70% Stability Responsivene ss / Ownership Culture of Improvement Predictability Time to Market
  • 13.
    Key Takeaways Measuring KPIis a strategic imperative in a tech-driven environment. KPIs are essential tools for quantifying and measuring the impact of business agility. Continuous evaluation and adjustment of KPIs are critical for sustained success. Importantly, culture of improving KPIs is more important
  • 14.
    Q & A VikasAwasthi www.theproducttalk.com [email protected] https://www.linkedin.com/in/vikawasthi/ Book about the publish: Navigating the Product Journey: From Ideation to Market Mastery www.agilegurugram.com
  • 15.