Wellness & Primary Prevention
The Keystone to Healthcare Transformation




                       Michael H. Samuelson
          President & CEO, The Health & Wellness Institute
          Adjunct Professor, Health Services Administration
                   The University of Rhode Island
Outline
!    Radar: Pay Attention
!    Context & Texture
!    What is Wellness?
!    Fundamental Understandings
!    Healthcare vs. Sickcare: Time to Level Set
!    Framing the Challenge: The 5 Ws
         !    What’s Happening? – Current Conditions
         !    So What? – Trends and Consequences (DNA)
         !    What Now? – Triage and First Things First
         !    What’s Next? – Strategic Intent and Plan
         !  What Difference Will/Did it Make? – ROI

!    The Health Care Social Contract
!    The 5 Critical Components of a Prevention Strategy
!    Q&A
then and now:
A 30+ Year Journey




          1978"      2010"
then and now:
A 40+ Year Journey




          1978       1968   2010
radar & mountains




          Indian Mountain AFS, AK, 1968
Context & Texture
Tao Te Ching	

                         - Lao Tzu, 6th century BC	


       Thirty spokes share the wheel’s hub;	

       It is the center hole that makes it useful.	



       Shape clay into a vessel;	

       It is the space within that makes it useful.	



       Cut doors and windows for a room;	

       It is the holes which make it useful.	



       Therefore profit comes from what is there;	

       Usefulness from what is not there.
healthcare 2010:
Critical Areas of Concern
Genomics                                                                         Indigent Population
Aging Population                                                                     Medical Tourism
Access                                                                               Convenient Care
Affordability                                                                             Technology
Uninsured                                                                                 Malpractice
Economic and Health Impact of Behavior                                      Paternalism/Entitlement
Universal Healthcare                                                              Mandated Benefits
Single Payer                                                                     Defensive Medicine
Growth of Chronic Care                                                         Immigrant Healthcare
Shared Responsibility                                                                 Health Literacy
Personal Accountability                                                             Health Education
Specialty Pharmacy                                                                      Never Events
End of Life Issues                                                                    Rx Drug Reform
Legislative Streamlining and Reform                                       Electronic Medical Records
Culture/Language Barriers                                  Emergency Medicine (disaster/pandemic)
Transparency                                                                    Pay for Performance
Medical Report Cards                                                                   Tele-Medicine
Economics & Enforcement of HIPPA                Shift to the Prevention Side of the Care Continuum
Orphaned Diseases                        Medical Divide (regional, global, cultural, ethnic disparity)
On-Line Rx                                            E-Health Information & Misinformation (WEB)
Media Influence (TV/Movies)                                                              Tort Reform
What is Wellness?
definition of wellness"

  WELLNESS is an umbrella descriptor for
  programs, policies and initiatives that promote
  health, prevent certain diseases and compress
  morbidity (shorten length of illness). Wellness
  is also an objective and subjective incremental
  state of well-being with infinite variations.
                          - The Health & Wellness Institute




                    !"
Ten Fundamental Understandings

  1.  Change is a linear and sequential process.


                            intellectual
                            emotional
                            visceral
                            cellular
Ten Fundamental Understandings

 1.  Change is a linear and sequential process.
 2.  The incumbent has the power.
 3.  People run from pain faster than they run toward
     pleasure.
 4.  There is no power stronger than self-fulfilling
     prophesy.
 5.  What you learned in Kindergarten is not enough.
Ten Fundamental Understandings

6.  Beware, the law of assimilation.

7.  What you don’t know can hurt you!

8.  It is critical that you secure your own mask before
    assisting others.

9.  Without innovation, you are simply living a memory.

10.  “He not busy being born is busy dying.” - Bob Dylan
Healthcare vs. Sickcare
Healthcare vs. Sickcare: Time to Level Set

 1.  Nothing and Nobody will Lower your Healthcare Costs.

 2.  Death is not a Curable Disease.

 3.  “Wellness” is an amorphous, dangerous & distracting term.

 4.  The issues of concern are health promotion, disease PREVENTION,
     compressed morbidity, increased productivity and medical cost
     control.

 5.  Ultimately, organization measure success by mission and margin.
     Individuals (employees) measure success in terms of subjective
     well-being.
Healthcare vs. Sickcare: Time to Level Set
 6.  There is no political will to change healthcare: The question is not
     HOW do we improve health? The question is WHY don’t we care?
     One answer is science, the other is art.

 7.  If “greed” is good…”sickness” is better.

 8.  Pogo was right…

 9.  Healthcare spend & focus needs to shift from disease management
     (survival) to primary prevention (thrival).

 10.  It is arrogant and presumptuous to suggest that a list has
      independent value.
Context & Texture      Clarity & Meaning




               Derek
The Five Ws: Wellness in Context
the five Ws: wellness in context"

  framing the challenge: the 5 Ws:

  •    what’s Happening? – current Conditions
  •    so what? – trends and consequences (DNA)
  •    what now? – triage and first things first
  •    what’s next? – strategic intent and plan
  •    what difference will/did it make? – ROI
#$%&'()#"                               *$++#"

                      ,$%-)"


The Healthcare Social Contract "


         &$.##)'.""            /)0)&#$1"
The Health Care Social Contract"
           2)',(*"3'&)"4$%5',"3$1(&'%("
The Health Care Social Contract
the health care social contract
                 Health Care Social Contract"



                        responsibilities
             Society
(Government, Medical Providers/Employers)           Individual

  •    Awareness                            •  Healthy Choices
  •    Education                            •  Self-Observation/Care
  •    Access                               •  Evidenced-Based Screenings
  •    Supportive Infrastructure               (Age/Gender)
  •    Evidence-Based Medicine &            •  Timely & Appropriate
       Prevention Support                      Attention
                                            •  Medical Compliance
the health2)',(*"3'&)"4$%5',"3$1(&'%(" contract
               care social
                                penalties
             Society
(Government, Medical Providers/Employers)          Individual

  •  Removal from Public Office             •  Increased Financial Obligation
     (Government)                           •  Compressed Quality of Life/
  •  Fines (Employer)                          Expanded Morbidity
  •  Reduced Reimbursements                 •  Potential Criminal Charges
     (Medical Providers)                       (Re: Care of Minors)
the health2)',(*"3'&)"4$%5',"3$1(&'%(" contract
               care social
                                  rewards

             Society
(Government, Medical Providers/Employers)           Individual

  •  Re-Election (Government)               •  Favorable Insurance and Co-
  •  Tax Credits and Favorable                 Pay Rates
     Insurance Rates (Employer)             •  Expanded Quality of Life &
  •  Higher Reimbursements                     Compressed Morbidity
     (Medical Providers)                    •  Happier & Healthier
                                               Dependants
A Five Step Strategic Approach"
   1.  Organize population by risk level

   2.  Conduct corporate health audit

       •  Senior management & employee attitudes

       •  Policies and benefits

       •  Communications systems

       •  Environment

   3.  Adjust corporate culture

   4.  Implement program of awareness, education, and intervention to keep
      low-risk low and move high-risk to low-risk

   5.  Evaluate, update, and maintain
thank you!




     1978    1968   2010
Wellness & Primary Prevention
The Keystone to Healthcare Transformation




                       Michael H. Samuelson
          President & CEO, The Health & Wellness Institute
          Adjunct Professor, Health Services Administration
                   The University of Rhode Island

Michael Samuelson, Keynote,Wellness at Work Conference, June 14, 2010

  • 1.
    Wellness & PrimaryPrevention The Keystone to Healthcare Transformation Michael H. Samuelson President & CEO, The Health & Wellness Institute Adjunct Professor, Health Services Administration The University of Rhode Island
  • 2.
    Outline !  Radar: Pay Attention !  Context & Texture !  What is Wellness? !  Fundamental Understandings !  Healthcare vs. Sickcare: Time to Level Set !  Framing the Challenge: The 5 Ws !  What’s Happening? – Current Conditions !  So What? – Trends and Consequences (DNA) !  What Now? – Triage and First Things First !  What’s Next? – Strategic Intent and Plan !  What Difference Will/Did it Make? – ROI !  The Health Care Social Contract !  The 5 Critical Components of a Prevention Strategy !  Q&A
  • 3.
    then and now: A30+ Year Journey 1978" 2010"
  • 4.
    then and now: A40+ Year Journey 1978 1968 2010
  • 5.
    radar & mountains Indian Mountain AFS, AK, 1968
  • 6.
  • 7.
    Tao Te Ching - Lao Tzu, 6th century BC Thirty spokes share the wheel’s hub; It is the center hole that makes it useful. Shape clay into a vessel; It is the space within that makes it useful. Cut doors and windows for a room; It is the holes which make it useful. Therefore profit comes from what is there; Usefulness from what is not there.
  • 8.
    healthcare 2010: Critical Areasof Concern Genomics Indigent Population Aging Population Medical Tourism Access Convenient Care Affordability Technology Uninsured Malpractice Economic and Health Impact of Behavior Paternalism/Entitlement Universal Healthcare Mandated Benefits Single Payer Defensive Medicine Growth of Chronic Care Immigrant Healthcare Shared Responsibility Health Literacy Personal Accountability Health Education Specialty Pharmacy Never Events End of Life Issues Rx Drug Reform Legislative Streamlining and Reform Electronic Medical Records Culture/Language Barriers Emergency Medicine (disaster/pandemic) Transparency Pay for Performance Medical Report Cards Tele-Medicine Economics & Enforcement of HIPPA Shift to the Prevention Side of the Care Continuum Orphaned Diseases Medical Divide (regional, global, cultural, ethnic disparity) On-Line Rx E-Health Information & Misinformation (WEB) Media Influence (TV/Movies) Tort Reform
  • 9.
  • 10.
    definition of wellness" WELLNESS is an umbrella descriptor for programs, policies and initiatives that promote health, prevent certain diseases and compress morbidity (shorten length of illness). Wellness is also an objective and subjective incremental state of well-being with infinite variations. - The Health & Wellness Institute !"
  • 11.
    Ten Fundamental Understandings 1.  Change is a linear and sequential process. intellectual emotional visceral cellular
  • 12.
    Ten Fundamental Understandings 1.  Change is a linear and sequential process. 2.  The incumbent has the power. 3.  People run from pain faster than they run toward pleasure. 4.  There is no power stronger than self-fulfilling prophesy. 5.  What you learned in Kindergarten is not enough.
  • 13.
    Ten Fundamental Understandings 6. Beware, the law of assimilation. 7.  What you don’t know can hurt you! 8.  It is critical that you secure your own mask before assisting others. 9.  Without innovation, you are simply living a memory. 10.  “He not busy being born is busy dying.” - Bob Dylan
  • 14.
  • 15.
    Healthcare vs. Sickcare:Time to Level Set 1.  Nothing and Nobody will Lower your Healthcare Costs. 2.  Death is not a Curable Disease. 3.  “Wellness” is an amorphous, dangerous & distracting term. 4.  The issues of concern are health promotion, disease PREVENTION, compressed morbidity, increased productivity and medical cost control. 5.  Ultimately, organization measure success by mission and margin. Individuals (employees) measure success in terms of subjective well-being.
  • 16.
    Healthcare vs. Sickcare:Time to Level Set 6.  There is no political will to change healthcare: The question is not HOW do we improve health? The question is WHY don’t we care? One answer is science, the other is art. 7.  If “greed” is good…”sickness” is better. 8.  Pogo was right… 9.  Healthcare spend & focus needs to shift from disease management (survival) to primary prevention (thrival). 10.  It is arrogant and presumptuous to suggest that a list has independent value.
  • 17.
    Context & Texture Clarity & Meaning Derek
  • 18.
    The Five Ws:Wellness in Context
  • 19.
    the five Ws:wellness in context" framing the challenge: the 5 Ws: •  what’s Happening? – current Conditions •  so what? – trends and consequences (DNA) •  what now? – triage and first things first •  what’s next? – strategic intent and plan •  what difference will/did it make? – ROI
  • 20.
    #$%&'()#" *$++#" ,$%-)" The Healthcare Social Contract " &$.##)'."" /)0)&#$1"
  • 21.
    The Health CareSocial Contract" 2)',(*"3'&)"4$%5',"3$1(&'%(" The Health Care Social Contract
  • 22.
    the health caresocial contract Health Care Social Contract" responsibilities Society (Government, Medical Providers/Employers) Individual •  Awareness •  Healthy Choices •  Education •  Self-Observation/Care •  Access •  Evidenced-Based Screenings •  Supportive Infrastructure (Age/Gender) •  Evidence-Based Medicine & •  Timely & Appropriate Prevention Support Attention •  Medical Compliance
  • 23.
    the health2)',(*"3'&)"4$%5',"3$1(&'%(" contract care social penalties Society (Government, Medical Providers/Employers) Individual •  Removal from Public Office •  Increased Financial Obligation (Government) •  Compressed Quality of Life/ •  Fines (Employer) Expanded Morbidity •  Reduced Reimbursements •  Potential Criminal Charges (Medical Providers) (Re: Care of Minors)
  • 24.
    the health2)',(*"3'&)"4$%5',"3$1(&'%(" contract care social rewards Society (Government, Medical Providers/Employers) Individual •  Re-Election (Government) •  Favorable Insurance and Co- •  Tax Credits and Favorable Pay Rates Insurance Rates (Employer) •  Expanded Quality of Life & •  Higher Reimbursements Compressed Morbidity (Medical Providers) •  Happier & Healthier Dependants
  • 25.
    A Five StepStrategic Approach" 1.  Organize population by risk level 2.  Conduct corporate health audit •  Senior management & employee attitudes •  Policies and benefits •  Communications systems •  Environment 3.  Adjust corporate culture 4.  Implement program of awareness, education, and intervention to keep low-risk low and move high-risk to low-risk 5.  Evaluate, update, and maintain
  • 26.
    thank you! 1978 1968 2010
  • 27.
    Wellness & PrimaryPrevention The Keystone to Healthcare Transformation Michael H. Samuelson President & CEO, The Health & Wellness Institute Adjunct Professor, Health Services Administration The University of Rhode Island