Michell Consulting Corporate Brochure
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Michell Consulting Group provides IT consulting services including business management solutions, project management, customized applications, business consulting, managed services, and cloud services. They help clients realize business value from IT investments, meet goals through IT, and develop agile, business-aligned IT environments. The company has over 100 years of combined experience implementing solutions from SAP, Infor, and others.
Michell Consulting Corporate Brochure
- 1. PROVIDING EACH CLIENT WITH UNPARALLELED SERVICE & SUPPORT
- 2. UNDERSTANDING YOUR VISION WE HELP OUR CLIENTS: TO HELP YOU GROW Michell Consulting Group provides each client with unparalleled Information Technology service and support. Our team of professionals leverage their experiences and know how to deliver on time, and on budget, solutions that produce positive bottom line results. Realize “Business” value from their IT investment. Meet and exceed their goals through the effective use of Information Technology. Develop an agile IT environment that is aligned to their business strategies. Position IT as a strategic asset, a source of both operational excellence and competitive advantage. • • • •
- 3. Business Management Solutions Together with SAP and Infor, The Michell team excels in implementing world class enterprise solutions that allow you to leverage your competitive edge and build the foundation on which your business will grow. Project Management Our team is comprised of experienced professionals who are well-versed in defining project goals and objectives, specifying tasks and needed resources, and associating budgets and timelines for completion. Customized Applications We understand that no two companies are the same, therefore we provide the flexibility of customizing software solutions to support the specific needs of our clients. Business Consulting From accountants to technology specialists, our team of industry experts provide a one stop-shop for business management and business advice, tailored to provide you with a framework that will accommodate your future growth. Managed Services We provide full IT managed, end-to-end infrastructure solutions.We purchase what you need, when you need it, at a predictable cost, and provide 24/7 monitoring for your mission critical infrastructure. Cloud Services Cloud solutions enable your business to leverage economies of scale to use best in class technologies and processes without an exorbitant upfront cost. We provide secure scalable solutions from hosted servers and desktops to disaster reovery and backups. LEVERAGE OUR RESOURCES TO YOUR ADVANTAGE Since 1999, Michell Consulting Group has helped hundreds of companies achieve their business objectives through the successful purchase, implementation, training and support of application software and IT services. At Michell Consulting Group, we have a team of industry experts with over 100 years of combined experience in solving business problems. Custom software solutions need to be complemented with managed IT services in order to provide the best return on investment. Our hands on experience with handling real world situations will provide your company with world class service. Our goal is to become your partner; a partner that brings strategic, technical vision to your business, a partner that can give you an important edge in today’s competitive global markets. 1ABOUT MICHELL CONSULTING
- 4. Within the fast-paced climate of today’s business environment, your organization faces many challenges from aggressive timelines to limited funding, and in some cases fewer resources at your disposal. Michell Consulting can help you overcome these obstacles. With more than 100 years of cumulative experience in solving business problems, we are a full service technology consulting firm that handles every aspect of your company, allowing you to focus on your core values. Our core competencies in the fields of accounting, engineering, and software development give our clients the needed resources and expertise in order to sucessfully run their businesses. To provide you with the best consulting on your unique business needs, we employ a wide range of specialists, including: - Project Managers - Software Developers - Business and System Analysts - Database Administrators - System Training Consultants - Technical Support Specialists - System Engineers - Support Desk Specialists We’ll Take You Where You Need To Go 2 BUSINESS CONSULTING
- 5. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. As the world's leading provider of business software, SAP delivers products and services that help accelerate business innovation for our clients. Today, companies in more than 120 countries run SAP applications – from distinct solutions addressing the needs of small businesses and midsize companies, to suite offerings for global organizations. SAP BUSINES ONE: A COMPRENHENSIVE, INTEGRATED SOLUTION SAP Business One includes all the processes you need to run your entire business. Unlike niche solutions, it provides complete business management functions covering financials, sales, customers, inventory, and operations. And because it is designed specifically for small businesses, it can be installed quickly and is straightforward to maintain and use. Infor builds comprehensive business suites that are conveniently integrated and provide an elegant, easy to use user experience. Simply put, Infor has solutions that help you do business better. Infor’s software currently powers over 70,000 businesses in more than 100 countries. Infor FMS SunSystems integrated financial management and business analytics modules, provide you with immediate access to all your data so that critical decisions can be made that deliver powerful business results. Infor™ ERP FACTS is making life easier and business better for more than 2,000 distribution companies worldwide. Designed by Infor experts—with many years of domain experience and hundreds of collective years solving distribution IT challenges—Infor ERP FACTS is a highly configurable ERP solution with industry-specific buying, stocking, selling, and servicing capabilities. And Infor ERP FACTS is easy to use, reducing training costs. At Michell Consulting Group we believe in providing our clients with best of breed ERP solutions, that ensure our applications are the most sought out in the market, as well as being the right choice for you today and tomorrow. At MCG we concentrate our efforts on small to medium-sized businesses primarily in the wholesale distribution, manufacturing industries, and companies that are in the need of a robust financial management- system. As a result, we are familiar with your business management requirements, and can scale up as the needs of your business increases. We combine Industry Leading ERP (Enterprise Resource Planning), along with a World Class Consulting Team, to create highly effective solutions that will ensure the development of your business. We employ some of the most powerful and easy to use business applications which are developed by the best software companies worldwide. SAP and Infor are part of the leading companies in the software industry, developing applications specifically designed for small and medium-sized com- panies. The majority of companies using these solutions are just like you: small business owners and employees that want to have the best-run businesses. Partnering with SAPand Infor, Michell Consulting Group has helped hundreds of companies grow their business through a full suite of ERP Solutions. ERP SOLUTIONS 3 “We are proud to say we have a true business partner in Michell Group for over 12 years. I would recommend The Michell Team for any business wanting to increase their company’s performance. The investment will pay huge dividends over the long term.” Joseph Demartino, CEO | Jademar
- 6. • Network Management • Infrastructure Management • Backup & Disaster Recovery Services • Data Storage and Protection World Class Support Solutions Tailored to Your Needs MANAGED SERVICES4 • Virtual CIO Services • Professional Services • Cloud Solutions • Business Solutions • Virtualization • Vendor Management Improving IT operations and exploring ways to innovate and grow, while reducing costs, requires a pragmatic approach to internal and external resource evaluation. Trying to handle it all on your own comes at a significant cost — in expenses, time, and effort that could be more strategically spent. The Michell Team provides flexible support options that allows your business to quickly change with emerging technologies. We proactively monitor your core systems 24/7 to stop problems before they cause an outage. We provide advanced system integrations in partnership with industry leaders like Cisco, Citrix, WMware, and Microsoft in order to help businesses leverage technologies to reduce risk, improve performance, and provide flexible work solutions. MCG’s Sentinel Managed Services offer fully managed, end-to-end infrastructure solutions allowing you to purchase what you need, when you need it, at a predictable cost. We minimize up-front investments in tools or technologies to deploy, monitor, or support your mission critical infrastructure. If you already have an IT Manager or Technician, let our experienced staff enhance their capabilities and productivity. Our team works hand-in-hand with numerous IT Directors, Managers, and Technicians within the companies that we service. We can also work with you to design a custom support program. You decide the extent of coverage you require, and we will work with you to meet your needs. Ask our sales representative for details.
- 7. Accessing our technical support center is fast and easy. Support is provided via telephone, emails, on-site, or through our online customer web portal. Our highly-skilled technical support specialists are always available and ready to assist with any issue your organiza tion may experience. Detailed reporting and constant updates will keep you abreast of where we are with resolving your technical issues. TECHNICAL SUPPORT ACCESS When you need support Michell Consulting Group provides fast, comprehensive resolutions to ensure minimal down time within your business’ infrastructure. We provide a variety of support such as: • Technical Assistance Center • On-site support services • Turnkey installation services • Materials repair and replacement options • Long-term maintenance programs • Life-cycle and end-of-life planning • Secure environment support • Integrated logistics support FLEXIBLE SUPPORT OFFERINGS Your support needs might be straight forward or very complex, either way, The Michell Team can offer you a full range of technical support services to provide: - • Audits and evaluation • Installation preparation and site planning • Network configuration IN-DEPTH SUPPORT SERVICES TECHNICAL SUPPORT LIKE NO OTHER 5MANAGED SERVICES
- 8. WHAT OUR CUSTOMERS ARE SAYING Copyright © 2010, Michell Consulting Group, LLC. All rights reserved. Published in the U.S.A. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Corporate Headquarters 8240 NW 52nd Avenue, Suite 410 Doral, FL 33166 USA +1 (305) 592-5433 +1 (800) 442-5011 Fax +1 (305) 592-5435 EmailSales@MichellGroup. com MichellGroup.com For more information on Michell Consulting Group’s services solutions and support options, contact your Michell Sales Representative at +1 (800) 442-5011 or visit our website at MichellGroup.com “The Michell Team provided us with a world-class system, but more importantly was the business expertise and experience they brought to us. The implementation process was smooth and on time and on budget; furthermore helping our company to streamline processes, improve customer service and distribute our products more eciently.” Priscilla Cha Fong, Controller | Kingston-Miami Trading Co. “We are proud to say we have a true business partner in Michell Group for over 10 years. I would recommend Michell Consulting Group for any business, which I happen to do all the time. I feel that they are like a family who are always there when you need them. When we call with any questions they are always quick to reply and solve our concerns within the first day. Reliability has never been an issue. With this recommended system we have been able to reach our goals in a timelier and more cost effective manner. Michell Consulting has allowed us to exceed our expectations by increasing our productivity and performance. We will forever be grateful to Michell and their knowledgeable consultants who recommended this program and led us towards a smooth transition.” Marilyn Vazquez, President | High Top Products “Nowadays organizations make most of their decisions based on the financial costs associated with projects. They lose sight of the importance of the relationship that needs to develop between the parties involved to ensure the successful implementation of those projects. I am glad to say that we have been customers of Michell Consulting Group for many years and have always had exceptional service and support from them. That support was never more important than on October 6, 2014. Our main warehouse offices burnt down along with the entire computer system. Ricardo Michell was here that same morning problem solving with staff and installing new hardware in an adjacent warehouse that allowed us not to have to close our business. Medina Baking Products is grateful to the entire team at MCG and look forward to doing business with them for many more years.” Robert Martin, President | Medina Baking & Powder Products