Microblogging in Project Management: Improving communication and documentation with status information
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The document discusses the role of microblogging in enhancing communication and documentation within project management. It highlights how microblogging can reduce the number of emails, improve transparency, and facilitate quicker problem-solving through real-time interactions and continuous project log documentation. Additionally, it emphasizes the potential integration of microblogging into enterprise communication platforms for better collaboration across teams and projects.
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Microblogging in Project Management: Improving communication and documentation with status information
- 1. Microblogging in Project ManagementImprovingcommunicationanddocumentationwithstatus informationDirk RöhrbornCommunardo Software GmbH, GermanyMartin BöhringerTechnische Universität Chemnitz, Germany
- 2. Communardo Software GmbHCommunication and Collaboration im Unternehmen
- 3. Microblogging in Project ManagementMain communicationtoolstodayDaily life in projectcommunicationParadigm change fromdirecttonetworkedcommunicationHowdoes Microblogging boostteamcommunication ?Howdoes Microblogging change communication in projects ?Howdoes Microblogging change documentation?How do projectsbenefitfromenterprise microblogging ?
- 4. Communication toolstodayWhichtoolsareyouusingtoday?MeetingsTelefoneTelefaxLettersE-MailInstant MessagingVideo- orwebconferencingWeblogsWikiMicroblogsTelefone and E-Mail dominatetoday‘sproject communikation in mostinstitutions.A usualworkingsituation (Take 1)A: Component XY isunusable! Anyidea?B: Not at all.B: Hi PM, Compont XY must bere-deveopled, 2 weeksdelayexpectedReply: „Out of office“2 dayslater, jour fixe:Work package XY delayedby 2 weeks.C: We will havetowork on project B. Thereforecompletiononlypossible in 3 weeks.PM: E-Mail to Account Manager: Minimal delay 3.5 weeks!D: Component XY fails! Haveyouhadthisbefore?E: Is there a newreleaseavailable? Youshould check this!…. Yes, thisworkswith a changedinterface…Customer? ManagerProject managerProject managerTeamTeamLoss of information and double work due tobarrierscausedbyconventionalmeans of communication.
- 5. Toomany e-mails. Importantmessages not delivered. Key knowledge not well distributed. Decisionscannotbetracked.Problems in projectcommunication
- 6. Twitter revolutionizesinternetcommunicationShort messages (140 characters)
- 8. Simple
- 10. Paradigm change fromdirecttonetworkedcommunication© Stephanie Hofschläger / PIXELIO
- 11. A usualworkingsituation (Take 2)A: Micromessage: Component XY fails. Anybodywhoknowshelp?D: @A Thisis a knownissue! #Update to lastest version will fix this….A: @D great, it‘sworkingnow. Thanks!.Client:ManagerProject managerProject managerTeamTeamTeam communication via Microblogging increasestransparency, capabilityandspeed of problemsolving !
- 13. Notes with 140+ chars, #-tags and @-replies
- 14. Messages in chronological order (logbook)
- 15. Filter by tag, author, workspace, etc.
- 16. Mobile access for Blackberry, iPhone, Androidand Windows mobile smartphonesCharacteristics of microblog-basedteamcommunicationSimplicityEquality and opennessSelf-organized content structuresTask-related messagesShortnessConversationsConfidentialityInformality
- 17. How does Microblogging change communication in projects ?Less e-mail. Meetings used for problemsolvinginstead of information distribution. High degree of transpancyandtraceability.© P. Kirchhoff / PIXELIO
- 18. Howdoes Microblogging change documentation?Documentationshouldbeupdatedcontinously.Microblogs helptobuild a project log book.Thereisno extra effort!
- 19. Howdoes Microblogging change documentation?Problems andsolutionsdocumented. Micromessagesused as inputto formal documentation. Continousprojectlogbook.RainerSturm/ PIXELIO
- 20. How do projectsbenefitfromenterprise microblogging ?Higher transparencywithinandacrossprojectsQuicker solution of problemsSupport for self-organizedteamsBetterintegration of remote workers (offshore, home, client)Implicitedocumentation of decisionsandsolutionsBetternetworking in large projectsandtroughoutorganisations
- 21. Communote: European online serviceandsoftwareproduct for enterpriseuse. www.communote.comYammer, Present.ly, Socialcastfromthe USWordpress P2, Open Source add-on to Wordpress. www.wordpress.orgAndothersMicroblogging Platforms (Selection)
- 22. Outlook: Enterprise MicrobloggingMicro-communication will become an importantpart of enterprisecommunication plattforms and will beintegratedintomany business applications.
- 23. Thankyouverymuch for yourattention!Dirk RöhrbornCommunardo Software [email protected]+49-(351) 83382-210www.communardo.de | www.communote.comwww.xing.com/profile/dirk_roehrborn