Microsoft Teams
The hub for teamwork in Microsoft 365
David J. Rosenthal
VP & GM, Digital Business
October 10, 2019
Microsoft MTC, Malvern, Pennsylvania
Transforming workplace
collaboration is a
business imperative
86%
of leaders cite lack of collaboration or ineffective communication top
reason for workplace failures
65%
of leaders agree that moving from hierarchical to team based
working is critical for their success in 2019, but only 7% say
they are ready
45%
of leaders have or are implementing web-based collaboration
solutions at scale in their companies
Microsoft Teams
is the hub for teamwork in
Microsoft 365
Enterprise-grade security and compliance
Calls
Chats Meetings
Office 365
Microsoft Teams
Enable Empower Extend
Voice
Video
Chat
Meetings
Teamwork
3rd Party Apps
PowerApps
1st Party Apps
Flow
Tabs
Connectors
Bots
Cards
Dynamics 365,
Azure, more…
Documents
Security, Compliance, Governance
Adoption & Change Management
Transform workplace
collaboration
Streamline business
processes
Connect across your
entire organization
Microsoft Teams,
the hub for teamwork
Demo
Running your business on Teams
PeopleProcessesProjects
Pull together
the project team
Share
pertinent information
Assign
tasks & deadlines
Schedule
check in meetings
Collaborate
on documents
Access
always up to date notes
Projects
PROJECTS EXAMPLE:
Launch
Event
Pull your team together
Share pertinent information
Assign tasks & deadlines
Schedule check in meetings
Collaborate on documents
Access always up to date notes
Pull your team together
Share pertinent information
Assign tasks & deadlines
Schedule check in meetings
Collaborate on documents
Access always up to date notes
PROCESS EXAMPLE:
Sales
Cycle
Team drafts
the bid
Seller submits
customer order
Create
sales opportunity
& model data
Meet/call
to close the deal
Submit
proposal for
approval
Team drafts the bid
Sellers submit customer order
Create sales opportunity
& model data
Submit proposal for approval
Meet/Call to close the deal
Team drafts the bid
Sellers submit customer order
Create sales opportunity
& model data
Submit proposal for approval
Meet/Call to close the deal
PROCESS EXAMPLE:
Sales
Cycle
PEOPLE EXAMPLE:
Drive cultural
transformation
Inclusive
conversations
Team
engagement
Townhalls
Meet
with remote teams
PEOPLE EXAMPLE:
Drive cultural
transformation
Inclusive conversations
Team engagement
Townhalls
Meet with global teams
Inclusive conversations
Team engagement
Townhalls
Meet with global teams
Running your business on Teams
PeopleProcessesProjects
Teams is for every worker, from CEO to Firstline
AI-powered experiences delivered by the Microsoft Graph
Intelligent meeting solution with video, content share and notes
Range of certified devices for every size, space and working style
Deep integration with business processes and line of business apps
42 compliance regulations supported for customers
Available in 53 languages, 181 markets with data stored in region
Why Microsoft
Teams?
Customer Momentum
Teams for different
departments and
industries
Get guidance on these and other
scenarios in the Productivity Library
SALES
Build and deliver proposals
with input from different
stakeholders.
Manage sales planning,
training and sales readiness
in the same place.
IT
Drive IT transformation and
change management.
Plan, execute and manage all
phases of IT deployment,
adoption and rollout.
HEALTHCARE
Provide the best care possible
enabled by a secure platform
with secure messaging,
streamlined care coordination
and health team huddle
capabilities.
EDUCATION
Empower your students to
create the world of tomorrow
with a simple and safe
experience that promotes
teamwork and unlocks
creativity.
ENGINEERING
Move quickly between
ideation, development
and deployment.
Integrate with
developer tools.
HUMAN RESOURCES
Manage recruitment, training
and reviews across
departments.
FIRSTLINE WORKERS
Empower your firstline
workforce with tools that will
support schedule
management and provide
oversight to what’s most
relevant to their day.
MARKETING
Deliver marketing campaigns
and go-to-market activities
across a diverse group of
internal and external
stakeholders.
PROJECT MANAGEMENT
Manage project stakeholders,
tools, budgets, project reviews
and feedback.
Transforming collaboration
& communication
AI in Teams
Azure
Teams brings together O365 and Skype
Office 365 platform
and services
Skype InfrastructureTeams Services
Teams Clients
Data Entity Storage
Image
Files
Voicemail
Message
Recording
Calendar
meeting
Contacts
Media service on Azure (using Blob storage)
Team files → SharePoint
Chat files → OneDrive for Business
Individual mailbox in Exchange
Chat service table storage (moving to Cosmos DB)
Media service on Azure (using Blob storage) (<24
hours)
Individual mailbox in Exchange
Exchange
Ingested to Exchange to enable compliance
Ingested to Exchange to enable compliance
Encoded to Stream
Telemetry Microsoft Data warehouse (no customer content)
Entity Storage Storage
Key data entities and location where data is stored at rest
Data flows in and out of the compliance boundary
User
Browser,Desktop,
Mobile
compliance boundary
Microsoft
Teams
Guest user
Anonymous
join to a
meeting
Federation
communication
Email a channel
Connectors
Apps/Bots
Tabs
Calling Plan
(PSTN)
Push Notifications
(Mobile)
Files Cloud
storage (3rd party)
Graph API
Giphy
2-way communication Inbound data Outbound data
Data posted to a channel
Data posted to a channel
Query to Giphy
Push notifications to Apple or
Google to notify mobile client
Optional Box, Dropbox, Google
drive, Citrix Fileshare
Any third-party tab is hosted outside
the compliance boundary
Any third-party app/bot or line of business app
is hosted outside the compliance boundary
Graph APIs can be exposed to line of
business apps or 3rd party apps
Enables inbound/outbound calling
outside the organization
Standard
Teams user
Guest added
via AAD B2B
Anonymous
user joining a
meeting
Communication
between
multiple tenants
Key
URL Preview
Get a preview of a URL that is posted to a
message
AI in Teams - available today
Inline Message
Translation
Mobile
Companion Mode
Meeting Recording
Transcription
Background Blur &
Live Captions
Consistent Teams experience
with more seamless transitions
across devices
Integration of software and
hardware to enhance the
meeting experience
Companion experiences with
mobile devices for meetings
Built-in skills and intelligence to
support the meeting and calling
lifecycle
Mobile
devices
Personal
computers
All-in-one
collaboration devices
Large screen
interactive displays
Desk phones and
peripherals
A range of certified devices in every size, for every space and working style
Teams
Rooms
Microsoft Teams Devices
Personal Devices Shared Devices
Meetings and Calling
made simple
Consistent experiences everywhere
Intelligent and inclusive
Easy and secure to join and use
Meetings
made simple
Consistent experiences everywhere
On the go, at your desk, or in a conference
room, bring together both internal and
external audiences of all sizes via scheduled
and ad-hoc meetings and calling
Intelligent and inclusive
Share content across devices and keep
people in the loop throughout the meeting
lifecycle, including those who may have
missed the meeting
Easy and secure to join and use
Stay confident knowing that Office 365
is powering your meetings with
enterprise-grade AV experiences,
security, and compliance
Consistent experiences
everywhere
Easily schedule, start and join meetings or make calls
from PC, Mac, mobile, web, or conference rooms
Our best-in-class applications provide a familiar
Teams experience across all devices
Seamlessly join plug-in free Teams meetings and
make calls via Chrome and Edge browsers
Schedule, produce and present Live Event meetings
and broadcast to 10,000 attendees
Microsoft Teams Room systems provide 1-touch
meeting join capabilities to conference rooms
Budget Allocation
Budget Allocation
Budget Allocation
Intelligent and inclusive
Share desktop and applications with ease, including
content from mobile devices
Meetings lifecycle keeps everyone in the know
before, during, and after a meeting
Get more out of your meetings with automatic live
captions and searchable transcripts
Cloud recording and playback with Stream means
you won't miss the meeting, even if you missed
the meeting
Bring everybody together with the integrated
Microsoft Whiteboard and contribute in real-time
with digital ink
Use background blur and custom backgrounds to
remove distractions and personalize your video,
calling and meeting experiences
Easy and secure to
join and use
Office 365 compliance, security, and
manageability means you can call and meet with
confidence
Great audio, video & sharing quality over Wi-Fi
& cellular networks
Adaptive A/V experiences over variable
bandwidth networks provides optimized calling
& meetings
Speak-while-muted and echo suppression alerts
help you keep your meetings on track
No internet? No problem. Dial into meetings with
Audio Conferencing, available in 90+ countries
Teams as a Platform
Ready made
solutions
Hundreds of Microsoft
and partner
applications available in
the Teams store today
Automating tasks
and low-code
applications
The low-code Power
Platform enables your
team to streamline
processes and unlock
critical insights
Reference
Solutions
Open sourced
accelerators combining
Teams and web apps
to complete a
business scenario
Custom
Built Apps
Build the business apps
you need and extend or
customize the apps you
already use
Cognitive
Services
API
management
Cosmos
DB
Integrated workflows and business apps
Create integrated solutions that automate routine tasks and streamline processes
Integrate & automate apps and workflows
within Microsoft Teams
Connect to 300+ services and automate alerts
and workflows with Microsoft Flow
Develop no-code & low-code apps and forms
with PowerApps
Uncover and visualize insights with Power BI
Collect, manage, and distribute content and data
using SharePoint, Microsoft Forms, and Excel
Automate existing business processes
with no-code & low-code solutions​
Connect and automate 300+ cloud and
on-premises data services
Use prebuilt templates for business
processes like approvals, alerts, data
collection and reminders
Use advanced scenarios with branching
conditions, multiple steps, Visio process
modeling, and more
Automate routine tasks
with Microsoft Flow
Build custom apps
with PowerApps
Build no-code & low-code apps for PC and
mobile within Microsoft Teams
Access PowerApps within a Teams channel
Add productivity apps from the app store,
including ISV, LoB, and citizen developer apps
Easily build and deploy custom forms to Teams
Connect to business data in lists, CDS, or any
of 300+ connected services
Make sense of data with beautiful and
insightful visualizations
Add Power BI reports as a tab in teams'
channel or to custom dashboards
Share data insights during meetings, in Teams
Easily create reports from Excel or CSV
files in SharePoint libraries
Uncover insights
with Power BI
Contact Information
© 2019 Razor Technology www.razor-tech.com
David Rosenthal
VP & General Manager
Digital Business
@DavidJRosenthal
SlideShare
Blog: www.razor-tech.com
5 Tower Bridge
300 Barr Harbor Dr., Suite 705
West Conshohocken, PA 19428
www.razor-tech.com
David.Rosenthal@razor-tech.com
Cell: 215.801.4430
Office: 866.RZR.DATA
LETS KEEP IN TOUCH
34

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Microsoft Teams - Transform Workplace Collaboration

  • 1. Microsoft Teams The hub for teamwork in Microsoft 365 David J. Rosenthal VP & GM, Digital Business October 10, 2019 Microsoft MTC, Malvern, Pennsylvania
  • 2. Transforming workplace collaboration is a business imperative 86% of leaders cite lack of collaboration or ineffective communication top reason for workplace failures 65% of leaders agree that moving from hierarchical to team based working is critical for their success in 2019, but only 7% say they are ready 45% of leaders have or are implementing web-based collaboration solutions at scale in their companies
  • 3. Microsoft Teams is the hub for teamwork in Microsoft 365 Enterprise-grade security and compliance Calls Chats Meetings Office 365
  • 4. Microsoft Teams Enable Empower Extend Voice Video Chat Meetings Teamwork 3rd Party Apps PowerApps 1st Party Apps Flow Tabs Connectors Bots Cards Dynamics 365, Azure, more… Documents Security, Compliance, Governance Adoption & Change Management
  • 5. Transform workplace collaboration Streamline business processes Connect across your entire organization Microsoft Teams, the hub for teamwork
  • 7. Running your business on Teams PeopleProcessesProjects
  • 8. Pull together the project team Share pertinent information Assign tasks & deadlines Schedule check in meetings Collaborate on documents Access always up to date notes Projects
  • 9. PROJECTS EXAMPLE: Launch Event Pull your team together Share pertinent information Assign tasks & deadlines Schedule check in meetings Collaborate on documents Access always up to date notes Pull your team together Share pertinent information Assign tasks & deadlines Schedule check in meetings Collaborate on documents Access always up to date notes
  • 10. PROCESS EXAMPLE: Sales Cycle Team drafts the bid Seller submits customer order Create sales opportunity & model data Meet/call to close the deal Submit proposal for approval
  • 11. Team drafts the bid Sellers submit customer order Create sales opportunity & model data Submit proposal for approval Meet/Call to close the deal Team drafts the bid Sellers submit customer order Create sales opportunity & model data Submit proposal for approval Meet/Call to close the deal PROCESS EXAMPLE: Sales Cycle
  • 13. PEOPLE EXAMPLE: Drive cultural transformation Inclusive conversations Team engagement Townhalls Meet with global teams Inclusive conversations Team engagement Townhalls Meet with global teams
  • 14. Running your business on Teams PeopleProcessesProjects
  • 15. Teams is for every worker, from CEO to Firstline AI-powered experiences delivered by the Microsoft Graph Intelligent meeting solution with video, content share and notes Range of certified devices for every size, space and working style Deep integration with business processes and line of business apps 42 compliance regulations supported for customers Available in 53 languages, 181 markets with data stored in region Why Microsoft Teams?
  • 17. Teams for different departments and industries Get guidance on these and other scenarios in the Productivity Library SALES Build and deliver proposals with input from different stakeholders. Manage sales planning, training and sales readiness in the same place. IT Drive IT transformation and change management. Plan, execute and manage all phases of IT deployment, adoption and rollout. HEALTHCARE Provide the best care possible enabled by a secure platform with secure messaging, streamlined care coordination and health team huddle capabilities. EDUCATION Empower your students to create the world of tomorrow with a simple and safe experience that promotes teamwork and unlocks creativity. ENGINEERING Move quickly between ideation, development and deployment. Integrate with developer tools. HUMAN RESOURCES Manage recruitment, training and reviews across departments. FIRSTLINE WORKERS Empower your firstline workforce with tools that will support schedule management and provide oversight to what’s most relevant to their day. MARKETING Deliver marketing campaigns and go-to-market activities across a diverse group of internal and external stakeholders. PROJECT MANAGEMENT Manage project stakeholders, tools, budgets, project reviews and feedback.
  • 19. Azure Teams brings together O365 and Skype Office 365 platform and services Skype InfrastructureTeams Services Teams Clients
  • 20. Data Entity Storage Image Files Voicemail Message Recording Calendar meeting Contacts Media service on Azure (using Blob storage) Team files → SharePoint Chat files → OneDrive for Business Individual mailbox in Exchange Chat service table storage (moving to Cosmos DB) Media service on Azure (using Blob storage) (<24 hours) Individual mailbox in Exchange Exchange Ingested to Exchange to enable compliance Ingested to Exchange to enable compliance Encoded to Stream Telemetry Microsoft Data warehouse (no customer content) Entity Storage Storage Key data entities and location where data is stored at rest
  • 21. Data flows in and out of the compliance boundary User Browser,Desktop, Mobile compliance boundary Microsoft Teams Guest user Anonymous join to a meeting Federation communication Email a channel Connectors Apps/Bots Tabs Calling Plan (PSTN) Push Notifications (Mobile) Files Cloud storage (3rd party) Graph API Giphy 2-way communication Inbound data Outbound data Data posted to a channel Data posted to a channel Query to Giphy Push notifications to Apple or Google to notify mobile client Optional Box, Dropbox, Google drive, Citrix Fileshare Any third-party tab is hosted outside the compliance boundary Any third-party app/bot or line of business app is hosted outside the compliance boundary Graph APIs can be exposed to line of business apps or 3rd party apps Enables inbound/outbound calling outside the organization Standard Teams user Guest added via AAD B2B Anonymous user joining a meeting Communication between multiple tenants Key URL Preview Get a preview of a URL that is posted to a message
  • 22. AI in Teams - available today Inline Message Translation Mobile Companion Mode Meeting Recording Transcription Background Blur & Live Captions
  • 23. Consistent Teams experience with more seamless transitions across devices Integration of software and hardware to enhance the meeting experience Companion experiences with mobile devices for meetings Built-in skills and intelligence to support the meeting and calling lifecycle Mobile devices Personal computers All-in-one collaboration devices Large screen interactive displays Desk phones and peripherals A range of certified devices in every size, for every space and working style Teams Rooms Microsoft Teams Devices Personal Devices Shared Devices
  • 24. Meetings and Calling made simple Consistent experiences everywhere Intelligent and inclusive Easy and secure to join and use
  • 25. Meetings made simple Consistent experiences everywhere On the go, at your desk, or in a conference room, bring together both internal and external audiences of all sizes via scheduled and ad-hoc meetings and calling Intelligent and inclusive Share content across devices and keep people in the loop throughout the meeting lifecycle, including those who may have missed the meeting Easy and secure to join and use Stay confident knowing that Office 365 is powering your meetings with enterprise-grade AV experiences, security, and compliance
  • 26. Consistent experiences everywhere Easily schedule, start and join meetings or make calls from PC, Mac, mobile, web, or conference rooms Our best-in-class applications provide a familiar Teams experience across all devices Seamlessly join plug-in free Teams meetings and make calls via Chrome and Edge browsers Schedule, produce and present Live Event meetings and broadcast to 10,000 attendees Microsoft Teams Room systems provide 1-touch meeting join capabilities to conference rooms Budget Allocation Budget Allocation Budget Allocation
  • 27. Intelligent and inclusive Share desktop and applications with ease, including content from mobile devices Meetings lifecycle keeps everyone in the know before, during, and after a meeting Get more out of your meetings with automatic live captions and searchable transcripts Cloud recording and playback with Stream means you won't miss the meeting, even if you missed the meeting Bring everybody together with the integrated Microsoft Whiteboard and contribute in real-time with digital ink Use background blur and custom backgrounds to remove distractions and personalize your video, calling and meeting experiences
  • 28. Easy and secure to join and use Office 365 compliance, security, and manageability means you can call and meet with confidence Great audio, video & sharing quality over Wi-Fi & cellular networks Adaptive A/V experiences over variable bandwidth networks provides optimized calling & meetings Speak-while-muted and echo suppression alerts help you keep your meetings on track No internet? No problem. Dial into meetings with Audio Conferencing, available in 90+ countries
  • 29. Teams as a Platform Ready made solutions Hundreds of Microsoft and partner applications available in the Teams store today Automating tasks and low-code applications The low-code Power Platform enables your team to streamline processes and unlock critical insights Reference Solutions Open sourced accelerators combining Teams and web apps to complete a business scenario Custom Built Apps Build the business apps you need and extend or customize the apps you already use Cognitive Services API management Cosmos DB
  • 30. Integrated workflows and business apps Create integrated solutions that automate routine tasks and streamline processes Integrate & automate apps and workflows within Microsoft Teams Connect to 300+ services and automate alerts and workflows with Microsoft Flow Develop no-code & low-code apps and forms with PowerApps Uncover and visualize insights with Power BI Collect, manage, and distribute content and data using SharePoint, Microsoft Forms, and Excel
  • 31. Automate existing business processes with no-code & low-code solutions​ Connect and automate 300+ cloud and on-premises data services Use prebuilt templates for business processes like approvals, alerts, data collection and reminders Use advanced scenarios with branching conditions, multiple steps, Visio process modeling, and more Automate routine tasks with Microsoft Flow
  • 32. Build custom apps with PowerApps Build no-code & low-code apps for PC and mobile within Microsoft Teams Access PowerApps within a Teams channel Add productivity apps from the app store, including ISV, LoB, and citizen developer apps Easily build and deploy custom forms to Teams Connect to business data in lists, CDS, or any of 300+ connected services
  • 33. Make sense of data with beautiful and insightful visualizations Add Power BI reports as a tab in teams' channel or to custom dashboards Share data insights during meetings, in Teams Easily create reports from Excel or CSV files in SharePoint libraries Uncover insights with Power BI
  • 34. Contact Information © 2019 Razor Technology www.razor-tech.com David Rosenthal VP & General Manager Digital Business @DavidJRosenthal SlideShare Blog: www.razor-tech.com 5 Tower Bridge 300 Barr Harbor Dr., Suite 705 West Conshohocken, PA 19428 www.razor-tech.com [email protected] Cell: 215.801.4430 Office: 866.RZR.DATA LETS KEEP IN TOUCH 34