Company Analysis
What is Corporate success and how
should it be measured ?
Corporate Success
• Size ?
• Sales ?
• Market share ?
• Stock exchange value ?
• ROI ?
• Growth ?
• P/E ratio ?
Added Value
• The key measure of corporate success is
added value :
The difference between a firm’s output
and the cost of its inputs.
Value addition is measurable
• Microsoft Corporation, Added ( US $ Millions),1992
• Value of output 2750
• Wages and salaries 400
• Cost of capital employed 50
• Cost of materials 1650
• Total input 2100
• Added Value 650
Who is interested in the Company’s
success ?
• Employees / present and prospective
• Investors
• Customers
• Competitors
• Suppliers
• Analysts / Business professionals
• Government Agencies
Corporate successes
• The key lesson from histories of Corporate
successes is that corporate success is
based on an effective match between a
firm’s external relationships and its
distinctive capabilities.
Foundations of Success
Disney
BMW
Honda
Microsoft
All the above firms identified their distinctive
capabilities, selected the markets best
suited to their strengths, and built effective
competitive strategies to exploit them. All these companies
were adept at adding value.
Examples of failure
• IBM with the most rewarding distinctive
capabilities ever enjoyed by any corporation,
saw its markets develop in a way that steadily
diminished the value of the competitive
advantages it derived from them.
• Saatchi and Saatchi, once the best known
advertising agency in the world, over – extended
themselves and diminished in value trying to
shift from international recognition to creating
an international business.
Marketing Strategy
• No Marketing strategy is possible
without reference to the overall planning
of a company.
Corporate plans
Functional Plans e.g.
marketing
Sub Functional Plans e.g. Sales
Advertising etc.
Development of a marketing
strategy
• All strategy formations impact on each other.
• Selection of a target market and developing a
marketing mix are inter-related.
• Both parts of a marketing strategy must be
decided together.
• Strategies must be evaluated against the
company’s objectives not versus alternate
target markets or alternate marketing mixes.
The Company Vision and Mission
• While a company is continually adapting to
it competitive environment certain core
ideals remain relatively steady and guide
its strategic decision making process.
• These unchanging ideals form the
Business Vision and are expressed in the
company Mission statement.
Some Vision statements
Avon
To be the company that best understands
and satisfies the product, service and self-
fulfillment needs of women - globally
DuPont
The vision of DuPont is to be the world's
most dynamic science company, creating
sustainable solutions essential to a better,
safer and healthier life for people
everywhere.
Coal India Limited
To emerge from the position of domestic
leader to leading global player in the
energy sector by adopting best practices
from mine to market with due care to
environmental and social sustenance.
TATA STEEL
The long journey of Tata Steel has seen the
Company re-define its performance parameters
in a number of ways to become the global steel
industry benchmark for value creation and
corporate citizenship. It ensures a total
commitment to its ethical business practices and
a people oriented vision.
Vision
We aspire to be the global steel industry
benchmark for Value Creation and Corporate
Citizenship
Mission
Consistent with the vision and values of the founder Jamsetji Tata,
Tata Steel strives to strengthen India’s industrial base through the
effective utilization of staff and materials. The means envisaged to
achieve this are high technology and productivity, consistent with
modern management practices.
Tata Steel recognizes that while honesty and integrity are the
essential ingredients of a strong and stable enterprise, profitability
provides the main spark for economic activity.
Overall, the Company seeks to scale the heights of excellence in all
that it does in an atmosphere free from fear, and thereby reaffirms
its faith in democratic values.
We make the difference through
• Our People
•
By fostering teamwork, nurturing talent, enhancing leadership capability and
acting with pace, pride and passion.
• Our Offer
By becoming the supplier of choice, delivering premium products and
services and creating value for our customers.
• Our Innovative Approach
By developing leading edge solutions in technology, processes and
products.
• Our Conduct
By providing a safe workplace, respecting the environment, caring for our
communities and demonstrating high ethical standards.
IKEA
The IKEA vision is to create a better
everyday life for the many people. We
make this possible by offering a wide
range of well-designed, functional home
furnishing products at process so low that
as many people as possible will be able to
afford them.
• Unilever
The four pillars of our vision set out the long-term
direction for the company – where we want to go and
how we are going to get there:
• We work to create a better future every day.
• We help people feel good, look good and get more out of
life with brands and services that are good for them and
good for others.
• We will inspire people to take small everyday actions
that can add up to a big difference for the world.
• We will develop new ways of doing business
with the aim of doubling the size of our company
while reducing our environmental impact. We've
always believed in the power of our brands to
improve the quality of people’s lives and in doing
the right thing. As our business grows, so do our
responsibilities. We recognise that global
challenges such as climate change concern us
all. Considering the wider impact of our actions
is embedded in our values and is a fundamental
part of who we are.
A Vision statement by definition is
something you want to become, to
achieve, it is a seductive image of an ideal
future – whereas a Mission statement
explains the purpose of the organization –
why it exists – it captures the
organization’s soul.
• The mission statement helps to set the
course but needs to translate itself into
more specific objectives which must of
course be consonant with the mission
statement.
The Mission statement
• Communicates the firm’s core ideology
and visionary goals and generally consists
of the following three components:
a) Core Values to which the firm is
committed
b) Core purpose of the firm
c) Visionary goals the firm will pursue to
achieve its mission
The company’s mission statement
Fred Smith wanted to deliver mail anywhere in the US before 10.30 am. This was his
Vision.
Fedex states as its mission statement “ People, Service, Profit”.
“The core philosophy that governs every activity at FedEx Express is
People-Service-Profit (PSP): Take care of our people; they in turn
will deliver impeccable service demanded by our customers, who will
reward us with the profitability necessary to secure our future.
People-Service-Profit: These three words are the very foundation of FedEx
Express.”
Infosys : Putting it all together
• Who we are
Our Vision, Mission and Values
• Vision
"We will be a globally respected corporation.“
• Mission
"Strategic Partnerships for Building Tomorrow’s
Enterprise.“
• Values
We believe that the softest pillow is a clear conscience.
The values that drive us underscore our commitment to:
CLIFE
• Client Value: To surpass client expectations
consistently
• Leadership by Example: To set standards in our
business and transactions and be an exemplar for
the industry and ourselves
• Integrity and Transparency: To be ethical,
sincere and open in all our transactions
• Fairness: To be objective and transaction-
oriented, and thereby earn trust and respect
• Excellence: To strive relentlessly, constantly
improve ourselves, our teams, our services and
products to become the best
Purpose of the Mission statement
These are developed to share with
managers, employees, and customers. It
gives them a shared sense of purpose,
direction and opportunity. It guides
geographically separated employees to
work independently and yet collectively
towards a single goal.
Mission statements: Ideally three
major characteristics
1. Limited number of goals
2. Stress the companies major policies and
values
3. Define the major competitive spheres in
which the company will work.
The three basic objectives of
companies
1. Engaged in specific activities performing
a socially and economically useful
function.
2. Developing an organization to carry on
business and implement strategies.
3. Earn enough profit to survive and to grow
Company Objectives should lead to
Marketing Objectives
• Company objectives guide managers in searching
and evaluating opportunities and later planning
marketing strategies.
• Particular marketing objectives must be set within the
framework of larger company objectives
• Thus the hierarchy of objectives moves from
company objectives down to marketing department
objectives
• For each marketing strategy firms need objectives for
each of the 4 Ps as well as more detailed objectives
within each of these areas.
Corporate
Involves applying
business planning to
different units
Business
Involves other
resources required for
identified markets
Mkting.
Based on
Markets/Custo
mers/Products
Marketing Planning within the
Corporate cycle
• Corporate Financial Objectives
• Management Audit
• Objective and Strategy Planning
• Functional Plans
(including Marketing Plan)
• Corporate Plans
The Marketing Plan
• The Marketing Plan is a written statement
of marketing strategy and gives time –
related details
• It is necessary to know what needs to be
done and fills out the marketing strategy.
• It is a guide to implementation and control
Need for a Marketing Plan
• It ensures the coordination of all
activities in the marketing function and
sees that all individual efforts
complement each other.
Broad Components of a
Marketing Plan
• A)
The Marketing Mix offered
Target Market
For How Long ?
• B) Co. resources ( shown as cost ) needed
monthly/qtly
• C) Results Expected ( Sales /Profits / Customer
Service/ Control Procedures)
Stages in a Marketing Plan
• Mission
• Corporate Objectives
• Marketing Audit
• SWOT analysis
• Assumptions
• Marketing Objectives and Strategies
• Estimated Expected results
• Identify Alternative plans and budgets
• Budget
• First year detailed implementation
program
A Typical Marketing Plan
sets out
A) The Market
• The size and growth rate
• Its distribution by Region and Competitive
brand
• Sales by Population strata
• Sales by category of Consumer
B) The Target Customer
Age, Social/ Income class, Education
levels, Attitudes towards product and its
use
Product data/ formulation, efficiency of
performance vs. competition
Packaging, price,Product superiority vs
Competition
C) Competition
Competitive brands and their market
share
Analysis of competitive advertising in
terms of theme, media, expenditure
D) Marketing Objectives
Short and long – term aims of the marketing
strategy in terms of :
• Period
• Target consumer
• Distribution Policy
• Market Research Plans
• Product Development Policy
• Budget of all Marketing activity
• Two imperatives : Documentation / Periodic
review
Need for SWOT
• To ensure the successful
implementation of a marketing strategy
a firm needs to go through a process of
:
• Identification of major strengths,
weaknesses , opportunities and threats
based on analysis of company’s
resources, customers , competitors and
other aspects of the external company
environment
SWOT
• SWOT stands for strengths, weaknesses,
opportunities, and threats. Strengths and
weaknesses are internal factors.
• A strength could be:
• your specialist marketing expertise.
• a new, innovative product or service
• location of your business
• quality processes and procedures
• any other aspect of your business that adds
value to your product or service.
• A weakness could be:
• lack of marketing expertise
• undifferentiated products and service
(i.e. in relation to your competitors)
• location of your business
• poor quality goods or services
• damaged reputation
• Opportunities and threats are external
factors.
• An opportunity could be:
• a developing market such as the
Internet.
• mergers, joint ventures or strategic
alliances
• moving into new market segments that
offer improved profits
• a new international market
• a market vacated by an ineffective
competitor
• A threat could be:
• a new competitor in your home market
• price wars with competitors
• a competitor has a new, innovative
product or service
• competitors have superior access to
channels of distribution
• taxation is introduced on your product or
service
• Simple rules for successful SWOT
analysis
• Be realistic about the strengths and
weaknesses of your organization
• Analysis should distinguish between where
your organization is today, and where it could
be in the future
• Be specific. Avoid gray areas.
• Always analyze in context to your competition
i.e. better then or worse than your
competition
• Keep your SWOT short and simple. Avoid
complexity and over analysis
• Remember SWOT is subjective.
Key uses of SWOT
• Build on Strengths
• Resolve Weaknesses
• Exploit opportunities
• Avoid threats
• A SWOT is an integral part of any
Marketing Plan
Company Resources
To succeed, every company needs
some competitive advantage. This
arises out of some unique resource or
resources it possesses.
Breakthrough opportunities come
from using these strengths and from
avoiding direct competition with firms
with similar strengths.
Discovering Company strengths
• Evaluate all functional areas
• Evaluate products and Markets
• Evaluate Specialized knowledge of
Company personnel
Company resources vs. firm’s
successes and failures
• An analysis of past successes and failures
correlated with the firm’s resources can
throw light on reasons for either and lead
to framing of realistic and successful
future strategies.
• Financial strength is a major factor to be
considered in looking at opportunities.
Where initial capital outlay is very high this
may prove to be a barrier to a company
from taking advantage of an attractive
opportunity thrown up by the environment.
Intimate Customer relations and low – cost
quality manufacturing are other resources
a company may utilize effectively.
Production capability / flexibility /
outsourcing are other resources to be
considered.
Marketing Strengths
• Reputation and customer awareness of a
product
• Patent for a product
• Good relations with distribution channel
partners
• Effective use of Information Technology
• Promotion and price resources
• Thorough understanding of the Marketing
Environment

Mmi vii b company analysis

  • 1.
    Company Analysis What isCorporate success and how should it be measured ?
  • 2.
    Corporate Success • Size? • Sales ? • Market share ? • Stock exchange value ? • ROI ? • Growth ? • P/E ratio ?
  • 3.
    Added Value • Thekey measure of corporate success is added value : The difference between a firm’s output and the cost of its inputs.
  • 4.
    Value addition ismeasurable • Microsoft Corporation, Added ( US $ Millions),1992 • Value of output 2750 • Wages and salaries 400 • Cost of capital employed 50 • Cost of materials 1650 • Total input 2100 • Added Value 650
  • 5.
    Who is interestedin the Company’s success ? • Employees / present and prospective • Investors • Customers • Competitors • Suppliers • Analysts / Business professionals • Government Agencies
  • 6.
    Corporate successes • Thekey lesson from histories of Corporate successes is that corporate success is based on an effective match between a firm’s external relationships and its distinctive capabilities.
  • 7.
    Foundations of Success Disney BMW Honda Microsoft Allthe above firms identified their distinctive capabilities, selected the markets best suited to their strengths, and built effective competitive strategies to exploit them. All these companies were adept at adding value.
  • 8.
    Examples of failure •IBM with the most rewarding distinctive capabilities ever enjoyed by any corporation, saw its markets develop in a way that steadily diminished the value of the competitive advantages it derived from them. • Saatchi and Saatchi, once the best known advertising agency in the world, over – extended themselves and diminished in value trying to shift from international recognition to creating an international business.
  • 9.
    Marketing Strategy • NoMarketing strategy is possible without reference to the overall planning of a company. Corporate plans Functional Plans e.g. marketing Sub Functional Plans e.g. Sales Advertising etc.
  • 10.
    Development of amarketing strategy • All strategy formations impact on each other. • Selection of a target market and developing a marketing mix are inter-related. • Both parts of a marketing strategy must be decided together. • Strategies must be evaluated against the company’s objectives not versus alternate target markets or alternate marketing mixes.
  • 11.
    The Company Visionand Mission • While a company is continually adapting to it competitive environment certain core ideals remain relatively steady and guide its strategic decision making process. • These unchanging ideals form the Business Vision and are expressed in the company Mission statement.
  • 12.
    Some Vision statements Avon Tobe the company that best understands and satisfies the product, service and self- fulfillment needs of women - globally DuPont The vision of DuPont is to be the world's most dynamic science company, creating sustainable solutions essential to a better, safer and healthier life for people everywhere.
  • 13.
    Coal India Limited Toemerge from the position of domestic leader to leading global player in the energy sector by adopting best practices from mine to market with due care to environmental and social sustenance.
  • 14.
    TATA STEEL The longjourney of Tata Steel has seen the Company re-define its performance parameters in a number of ways to become the global steel industry benchmark for value creation and corporate citizenship. It ensures a total commitment to its ethical business practices and a people oriented vision. Vision We aspire to be the global steel industry benchmark for Value Creation and Corporate Citizenship
  • 15.
    Mission Consistent with thevision and values of the founder Jamsetji Tata, Tata Steel strives to strengthen India’s industrial base through the effective utilization of staff and materials. The means envisaged to achieve this are high technology and productivity, consistent with modern management practices. Tata Steel recognizes that while honesty and integrity are the essential ingredients of a strong and stable enterprise, profitability provides the main spark for economic activity. Overall, the Company seeks to scale the heights of excellence in all that it does in an atmosphere free from fear, and thereby reaffirms its faith in democratic values.
  • 16.
    We make thedifference through • Our People • By fostering teamwork, nurturing talent, enhancing leadership capability and acting with pace, pride and passion. • Our Offer By becoming the supplier of choice, delivering premium products and services and creating value for our customers. • Our Innovative Approach By developing leading edge solutions in technology, processes and products. • Our Conduct By providing a safe workplace, respecting the environment, caring for our communities and demonstrating high ethical standards.
  • 17.
    IKEA The IKEA visionis to create a better everyday life for the many people. We make this possible by offering a wide range of well-designed, functional home furnishing products at process so low that as many people as possible will be able to afford them.
  • 18.
    • Unilever The fourpillars of our vision set out the long-term direction for the company – where we want to go and how we are going to get there: • We work to create a better future every day. • We help people feel good, look good and get more out of life with brands and services that are good for them and good for others. • We will inspire people to take small everyday actions that can add up to a big difference for the world.
  • 19.
    • We willdevelop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact. We've always believed in the power of our brands to improve the quality of people’s lives and in doing the right thing. As our business grows, so do our responsibilities. We recognise that global challenges such as climate change concern us all. Considering the wider impact of our actions is embedded in our values and is a fundamental part of who we are.
  • 20.
    A Vision statementby definition is something you want to become, to achieve, it is a seductive image of an ideal future – whereas a Mission statement explains the purpose of the organization – why it exists – it captures the organization’s soul.
  • 21.
    • The missionstatement helps to set the course but needs to translate itself into more specific objectives which must of course be consonant with the mission statement.
  • 22.
    The Mission statement •Communicates the firm’s core ideology and visionary goals and generally consists of the following three components: a) Core Values to which the firm is committed b) Core purpose of the firm c) Visionary goals the firm will pursue to achieve its mission
  • 23.
    The company’s missionstatement Fred Smith wanted to deliver mail anywhere in the US before 10.30 am. This was his Vision. Fedex states as its mission statement “ People, Service, Profit”. “The core philosophy that governs every activity at FedEx Express is People-Service-Profit (PSP): Take care of our people; they in turn will deliver impeccable service demanded by our customers, who will reward us with the profitability necessary to secure our future. People-Service-Profit: These three words are the very foundation of FedEx Express.”
  • 24.
    Infosys : Puttingit all together • Who we are Our Vision, Mission and Values • Vision "We will be a globally respected corporation.“ • Mission "Strategic Partnerships for Building Tomorrow’s Enterprise.“ • Values We believe that the softest pillow is a clear conscience. The values that drive us underscore our commitment to:
  • 25.
    CLIFE • Client Value:To surpass client expectations consistently • Leadership by Example: To set standards in our business and transactions and be an exemplar for the industry and ourselves • Integrity and Transparency: To be ethical, sincere and open in all our transactions • Fairness: To be objective and transaction- oriented, and thereby earn trust and respect • Excellence: To strive relentlessly, constantly improve ourselves, our teams, our services and products to become the best
  • 26.
    Purpose of theMission statement These are developed to share with managers, employees, and customers. It gives them a shared sense of purpose, direction and opportunity. It guides geographically separated employees to work independently and yet collectively towards a single goal.
  • 27.
    Mission statements: Ideallythree major characteristics 1. Limited number of goals 2. Stress the companies major policies and values 3. Define the major competitive spheres in which the company will work.
  • 28.
    The three basicobjectives of companies 1. Engaged in specific activities performing a socially and economically useful function. 2. Developing an organization to carry on business and implement strategies. 3. Earn enough profit to survive and to grow
  • 29.
    Company Objectives shouldlead to Marketing Objectives • Company objectives guide managers in searching and evaluating opportunities and later planning marketing strategies. • Particular marketing objectives must be set within the framework of larger company objectives • Thus the hierarchy of objectives moves from company objectives down to marketing department objectives • For each marketing strategy firms need objectives for each of the 4 Ps as well as more detailed objectives within each of these areas.
  • 30.
    Corporate Involves applying business planningto different units Business Involves other resources required for identified markets Mkting. Based on Markets/Custo mers/Products
  • 31.
    Marketing Planning withinthe Corporate cycle • Corporate Financial Objectives • Management Audit • Objective and Strategy Planning • Functional Plans (including Marketing Plan) • Corporate Plans
  • 32.
    The Marketing Plan •The Marketing Plan is a written statement of marketing strategy and gives time – related details • It is necessary to know what needs to be done and fills out the marketing strategy. • It is a guide to implementation and control
  • 33.
    Need for aMarketing Plan • It ensures the coordination of all activities in the marketing function and sees that all individual efforts complement each other.
  • 34.
    Broad Components ofa Marketing Plan • A) The Marketing Mix offered Target Market For How Long ? • B) Co. resources ( shown as cost ) needed monthly/qtly • C) Results Expected ( Sales /Profits / Customer Service/ Control Procedures)
  • 35.
    Stages in aMarketing Plan • Mission • Corporate Objectives • Marketing Audit • SWOT analysis • Assumptions • Marketing Objectives and Strategies • Estimated Expected results • Identify Alternative plans and budgets • Budget • First year detailed implementation program
  • 36.
    A Typical MarketingPlan sets out A) The Market • The size and growth rate • Its distribution by Region and Competitive brand • Sales by Population strata • Sales by category of Consumer
  • 37.
    B) The TargetCustomer Age, Social/ Income class, Education levels, Attitudes towards product and its use Product data/ formulation, efficiency of performance vs. competition Packaging, price,Product superiority vs Competition
  • 38.
    C) Competition Competitive brandsand their market share Analysis of competitive advertising in terms of theme, media, expenditure
  • 39.
    D) Marketing Objectives Shortand long – term aims of the marketing strategy in terms of : • Period • Target consumer • Distribution Policy • Market Research Plans • Product Development Policy • Budget of all Marketing activity • Two imperatives : Documentation / Periodic review
  • 40.
    Need for SWOT •To ensure the successful implementation of a marketing strategy a firm needs to go through a process of : • Identification of major strengths, weaknesses , opportunities and threats based on analysis of company’s resources, customers , competitors and other aspects of the external company environment
  • 41.
    SWOT • SWOT standsfor strengths, weaknesses, opportunities, and threats. Strengths and weaknesses are internal factors. • A strength could be: • your specialist marketing expertise. • a new, innovative product or service • location of your business • quality processes and procedures • any other aspect of your business that adds value to your product or service.
  • 42.
    • A weaknesscould be: • lack of marketing expertise • undifferentiated products and service (i.e. in relation to your competitors) • location of your business • poor quality goods or services • damaged reputation • Opportunities and threats are external factors.
  • 43.
    • An opportunitycould be: • a developing market such as the Internet. • mergers, joint ventures or strategic alliances • moving into new market segments that offer improved profits • a new international market • a market vacated by an ineffective competitor
  • 44.
    • A threatcould be: • a new competitor in your home market • price wars with competitors • a competitor has a new, innovative product or service • competitors have superior access to channels of distribution • taxation is introduced on your product or service
  • 45.
    • Simple rulesfor successful SWOT analysis • Be realistic about the strengths and weaknesses of your organization • Analysis should distinguish between where your organization is today, and where it could be in the future • Be specific. Avoid gray areas. • Always analyze in context to your competition i.e. better then or worse than your competition • Keep your SWOT short and simple. Avoid complexity and over analysis • Remember SWOT is subjective.
  • 46.
    Key uses ofSWOT • Build on Strengths • Resolve Weaknesses • Exploit opportunities • Avoid threats • A SWOT is an integral part of any Marketing Plan
  • 47.
    Company Resources To succeed,every company needs some competitive advantage. This arises out of some unique resource or resources it possesses. Breakthrough opportunities come from using these strengths and from avoiding direct competition with firms with similar strengths.
  • 48.
    Discovering Company strengths •Evaluate all functional areas • Evaluate products and Markets • Evaluate Specialized knowledge of Company personnel
  • 49.
    Company resources vs.firm’s successes and failures • An analysis of past successes and failures correlated with the firm’s resources can throw light on reasons for either and lead to framing of realistic and successful future strategies.
  • 50.
    • Financial strengthis a major factor to be considered in looking at opportunities. Where initial capital outlay is very high this may prove to be a barrier to a company from taking advantage of an attractive opportunity thrown up by the environment.
  • 51.
    Intimate Customer relationsand low – cost quality manufacturing are other resources a company may utilize effectively. Production capability / flexibility / outsourcing are other resources to be considered.
  • 52.
    Marketing Strengths • Reputationand customer awareness of a product • Patent for a product • Good relations with distribution channel partners • Effective use of Information Technology • Promotion and price resources • Thorough understanding of the Marketing Environment