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MRM-16 (2020).pptx
- 1. The new normal Safe Behaviors We must keep on protecting each other
- 2. Alghanim International General Trading & Contracting Co. W.L.L. - Oil & Gas Division ‘Management Review Meeting – XVI (16th)’ Wednesday, 02-December-2020 @ 13:00 Hrs. at Conference Room
- 3. The subject MRM is a requirement of ISO 9001:2015 Clause 9.3 and AIGTCC Corporate Procedure QA-106 Rev 03. Alghanim International General Trading & Contracting Co. W.L.L. - Oil & Gas Division
- 4. 17) AREAS TO FURTHER STRENGTHEN 12) THE PERFORMANCE OF EXTERNAL PROVIDERS 15) THE EFFECTIVENESS OF THE ACTIONS TAKEN TO ADDRESS RISKS AND OPPORTUNITIES 16) THE RESULTS OF EMERGENCY DRILLS AND RECOMMENDATIONS FOR IMPROVEMENT. 14) RELEVANT COMMUNICATIONS FROM INTERESTED PARTIES, INCLUDING COMPLAINTS 13) THE ADEQUACY OF RESOURCES 11) RESULTS OF AUDIT 10) FULFILLMENT OF ORGANIZATIONAL COMPLIANCE OBLIGATIONS 9) MONITORING AND MEASUREMENT RESULTS 1) REVIEW OF MOM OF PREVIOUS MRM 2) EXTERNAL AND INTERNAL ISSUES RELEVANT TO THE QMS 7) PROCESS PERFORMANCE AND PRODUCT/SERVICE CONFORMITY 4) THE NEEDS AND EXPECTATIONS OF INTERESTED PARTIES, INCLUDING COMPLIANCE OBLIGATIONS 3) STATEMENTS OF QMS POLICIES 6) CUSTOMER & EXTERNAL PROVIDERS SATISFACTION AND FEEDBACK FROM RELEVANT INTERESTED PARTIES 5) CHANGES IN LEGISLATION, COMPETITIVE PRACTICES OR TECHNOLOGICAL INNOVATIONS 8) NONCONFORMITIES AND IMPROVEMENT ACTIONS MANAGEMENT REVIEW MEETING – 16 ‘AGENDA’
- 5. 1) REVIEW OF MOM OF PREVIOUS MRM Core Pending Issue of Previous MRM SL NO. Pending Item Target Date Responsibility 01 Revised ‘Authorization Matrix’ (Procurement and Subcontract) need to be concluded by Top Management. 02 ‘Quality Policy’ & ‘Quality Objectives’ need to be revised. 03 Company (Corporate and Operational) procedures need to be made available on intranet to be accessed by Ahmadi Office and all the project site. 04 ‘Customer Complaints’ need to be identified by Project Director / Project Manager. 05 A Schedule for Training and Development programs for employees need to be developed and implemented in consultation with HR. 06 All OFIs for department and projects need to be implemented by respective department and project managers. 07 ‘Business Risks and Opportunities Register’ need be updated in consultation with departments and projects. 08 ‘Asset Management Procedure (OP 212)’ need to revised and implemented.
- 6. 2) EXTERNAL AND INTERNAL ISSUES RELEVANT TO THE QMS External • Government regulations and changes in legislation, requirement of regulatory and statutory bodies. • Competition/Competitor Strategies. • Changes in technology i.e. change in the mode of delivery pertaining to customer requirements. Internal (In the following slides) • Overall performance of the organization. • Resource factors such as infrastructure , environment for the operation of the processes, organizational knowledge. • Human aspects such as competence of persons, organizational behavior and culture. • Operational factors such as process or production and service provision capabilities, performance of the quality management system, monitoring customer satisfaction. • Factors in the governance of the organization, such as rules and procedures for decision making or organizational structure.
- 7. Quality Policy 3) STATEMENTS OF QMS POLICIES
- 8. 4) THE NEEDS AND EXPECTATIONS OF INTERESTED PARTIES, INCLUDING COMPLIANCE OBLIGATIONS External Interested Parties Needs and Expectations Government Regulatory / Statutory Bodies Local Authority Compliance to regulatory requirements. Reporting on compliance fulfillment. Cooperation on policies. Customers Fulfillment of contractual obligations. Timely project delivery. Quality Excellence. Society Involvement and execution of CSR activities, Reduction in environmental pollution. Note : Our honorable chairman and group has contributed a lot to the society. Competitors Agreement on mutually beneficial ventures/collaborations. Service Providers Supplier/Vendors On time payment. Clarification on technical queries. Clear communication on contract/purchase order requirements. Certification bodies Effective implementation of standard requirements. Support during audit. Internal Interested Parties Needs and Expectations Owners/shareholders Assured profitability, return on investment and growth in market value of organization. Employees Good work environment, fair recognition & compensation with appropriate training & shared values. Joint Ventures / Group Companies Beneficial relationships.
- 9. 5) CHANGES IN LEGISLATION, COMPETITIVE PRACTICES OR TECHNOLOGICAL INNOVATIONS Legislation Competitive Practices Technological Innovations No significant changes. • Digitization of Organizational procedures. • Development Of Training Modules. • Establishment of NDT section • Accreditation as NIICAP Contractor (NACE International Institute Contractor Accreditation Program AS-1). Note: KOC is likely to implement as a requirements for ‘Coating Company’. No significant changes.
- 10. 6) CUSTOMER AND EXTERNAL PROVIDERS SATISFACTION AND FEEDBACK FROM RELEVANT INTERESTED PARTIES Customer Feedback received during the period of Oct 2019 to Oct 2020. # Contract / Project Ref Contract Name Client Customer Feedback received date 1 17051670 Water Management at GC’s 3, 4, 7 & 21 in SK Area. KOC 03-March-2020 2 15052373 Construction of Remote Header Manifold and Associated Works in S & EK Areas. KOC 05-September-2020 3 19053542 KOC Specialized Technical Services for Support Services Group (S&EK). KOC 20-September-2020 4 15051200 & 19053618 Provision of Personnel to Commercial Support Group. KOC 22-September-2020 5 1201684 KOC Feed Pipelines for New Refinery Project (4084). KOC/ SAIPEM 07-October-2020 6 1126984 & 1200304 Mechanical package IB related to KIPIC Al-Zour Refinery Project-EPC Package #4 & Package #3. KIPIC/ SAIPEM 26-October-2020
- 11. 7) PROCESS PERFORMANCE AND PRODUCT/SERVICE CONFORMITY 8.1. AIGTCC Quality Objectives 8.2. KPI & Quantification 8.2.1 Administration Department 8.2.2 Central Store 8.2.3 Quality Assurance / Quality Control 8.2.4 Tendering & Proposal 8.2.5 Procurement 8.2.6 IT& MIS 8.2.7 Contracts 8.2.8 Project Objectives 8.2.9 Cost Control
- 12. 8) NONCONFORMITIES AND IMPROVEMENT ACTIONS Nonconformity Status of Projects (From OCT 2019 To OCT 2020) Point no. 12 # Contract / Project Ref Contract Name Client NCR issued thru Internal Audit NCR issued by Client 1 1201684 KOC Feed Pipelines for New Refinery Project. KOC/ SAIPEM 09 (03 NCRs is open, 06 NCRs is Closed) 27 (11 NCRs is open, 16 NCRs is Closed) 2 17051670 Water Management at GC’s 3, 4, 7 & 21 in SK Area. KOC 00 02 3 1126984 & 1200304 Mechanical package IB related to KIPIC Al-Zour Refinery Project-EPC Package #4 & Package #3. KIPIC/ SAIPEM 00 31 (04 NCRs is open, 27 NCRs is Closed)
- 13. 9) MONITORING AND MEASUREMENT RESULTS Welding Performance Project Wise # Contract / Project Ref Contract Name Client Overall Weld Radiography Repair Rate 1 15052373 Construction of Remote Header Manifold and Associated Works in S & EK Areas. KOC Pipeline - 1.1 6% Piping - 2.73 % 2 17051670 Water Management at GCs 3,4,7& 21 in SK Area. KOC 3.56% 3 1201684 KOC Feed Pipelines for New Refinery Project. KOC/ SAIPEM 4.74% 4 1126984 & 1200304 Mechanical package IB related to KIPIC Al-Zour Refinery Project-EPC Package #4 & Package #3. KOC/ SAIPEM Pkg 1B – 1.7% Pkg 3 – 1.3%
- 14. 10) FULFILLMENT OF ORGANIZATIONAL COMPLIANCE OBLIGATIONS Organizational Compliance Obligations Attainment of ISO 9001:2015 Certification Achieved Implemented Attainment of ISO 14001:2015 Certification Achieved Implemented Attainment of ISO 45001:2018 Certification Under Process
- 15. 11) RESULTS OF AUDIT 11.1. Total No. of OFIs in Department Audits for year Oct 2019 – Oct 2020: 12. 11.2. Total No. of OFIs in Project Audits for the year Oct 2019 – Oct 2020: 74. For NCRs, refer point no. 08
- 16. 12) THE PERFORMANCE OF EXTERNAL PROVIDERS Total 05 Audits were conducted for Subcontractor's for the year OCT 2019 to OCT 2020. • Total no. of OFIs – 36.
- 17. 13) THE ADEQUACY OF RESOURCES Resources Adequacy Manpower Adequate List of Auditors Adequate (further Internal Auditors certification shall be conducted). Machinery / Equipment / Instrument Adequate Codes & Standards Adequate & Updated. Infrastructure (for improved Work Environment/IT) Moderate Welding Procedure Specification List Adequate Project QA/QC Data Back Up Ongoing QMS procedures and formats List Adequate Project procedures Ongoing as per Client requirement.
- 18. 14) RELEVANT COMMUNICATIONS FROM INTERESTED PARTIES, INCLUDING COMPLAINTS • Communicating with Third Party Inspection Agencies & Vendors for outside inspection. • Communication with relevant Clients of each project and resolving quality related issues. • Client concerns are well communicated with project team.
- 19. 15) THE EFFECTIVENESS OF THE ACTIONS TAKEN TO ADDRESS RISKS AND OPPORTUNITIES Business Risks And Opportunities Register
- 20. 16) THE RESULTS OF EMERGENCY DRILLS AND RECOMMENDATIONS FOR IMPROVEMENT 16.1. Project Feedpipeline (4084) 16.2. Project RHM (4078) 16.3. Project NRP Mechanical Package (4080) 16.4. Project Water Management (4082)
- 21. 17) AREAS TO FURTHER STRENGTHEN 1) Focus on centralization of QA/QC data & technical documents (Procedures, ITP etc). 2) Implementation of client QA/QC specification to Vendors / Subcontractors. 3) To consider establishment of NDT division & Mechanical Testing Laboratory. 4) Data Management and Backup directly by IT section. 5) To initiate Quality recognition of project for Quality excellence. (Less No. of Concession Request, Non Conformity Reports from Client, Rejection of Inspection Notification from Client. Quality of Vendor documents, Customer feedback from Client). 6) Workmen training on specialized construction processes. 8) Initiation for Accreditation as NIICAP Contractor (NACE International Institute Contractor Accreditation Program AS-1). Note: KOC is likely to implement as a requirements for ‘Coating Company’.
- 22. “None of us is as smart as all of us, together we make it happen.” Theme of this MRM is concluded with
- 23. Sincere thanks to management, executive committee and every one for their continuous support.
- 24. 1 2 4 3 Back to Slide Quality Objectives need to be revised
- 25. 1 Completion of Projects as per schedule. # Contract / Project Ref Contract Name Client Start Date Finish Date Forecast/Actual Finish Date Remarks* 1 17051670 Water Management at GCs 3,4,7&21 in SK Area. KOC 28-May- 2017 22-Sep- 2021 22-Sep-2021 Ongoing Project 2 OG/TR/ISCO/4087 Civil Works for Water Management At GC’s 6 & 11 in S&EK Area. KOC/ ISCO 06-May- 2018 16-Dec- 2019 31-Mar-21 Ongoing Project 3 1201684 KOC Feed Pipelines for New Refinery Project. KOC/ SAIPEM 11-Dec- 2017 31-Aug- 2020 30-Jul-2021 Ongoing Project 4 15052373 Construction of Remote Header Manifold and Associated Works in S & EK Areas. KOC 10-July- 2016 09-July- 2021 Ongoing Project 5 1126984 (NRP-4080) Mechanical Package 1B related to KIPIC Al-Zour Refinery Project EPC Package #0059. KIPIC/ SAIPEM 1-Jun- 2017 30-Jun- 2021 30-Jun-2021 Schedule approved 6 1200304 (NRP-4080) Mechanical Package 3 related to KIPIC Al-Zour Refinery Project EPC Package #0059. KIPIC/ SAIPEM 1-Oct- 2019 30-May- 2020 30-Mar-2021 Schedule approval with Client. Back to Slide
- 26. 2 CONTINUALLY IMPROVE CUSTOMER SATISFACTION BASED ON CUSTOMER FEEDBACK. Customer Feedback Survey Report, QF-805 & QF-1015’ formats are utilized to receive the Customer feedback. Back to Slide # Contract / Project Ref Contract Name Client Customer Feedback received date 1 17051670 Water Management at GC’s 3, 4, 7 & 21 in SK Area. KOC 03-March-2020 2 15052373 Construction of Remote Header Manifold and Associated Works in S & EK Areas. KOC 05-September-2020 3 19053542 KOC Specialized Technical Services for Support Services Group (S&EK). KOC 20-September-2020 4 15051200 & 19053618 Provision of Personnel to Commercial Support Group. KOC 22-September-2020 5 1201684 KOC Feed Pipelines for New Refinery Project (4084). KOC/ SAIPEM 07-October-2020 6 1126984 & 1200304 Mechanical package IB related to KIPIC Al-Zour Refinery Project-EPC Package #4 &Package #3. KIPIC/ SAIPEM 26-October-2020
- 27. 3 CONTINUOUSLY IMPROVE PRODUCT QUALITY AND PROCESS EFFICIENCY THROUGH TRAINING AND DEVELOPMENT PROGRAMS FOR EMPLOYEES QMS Trainings / Awareness Programs to continue to cover new employees & new projects. Back to Slide
- 28. 4 REDUCE NON CONFORMANCES RESULTING FORM INTERNAL AND EXTERNAL AUDITS Back to Slide Point no. 09 NCR Status - Internal Year Department Project OCT 2019 - OCT 2020 00 KOC Feed Pipelines for New Refinery Project ‘4084’. (09) – 03 NCRs is open, 06 NCRs is closed. NCR Status - External Year Department Project OCT 2019- OCT 2020 00 KOC Feed Pipelines for New Refinery Project ‘4084’. (27) – 11 NCRs is open, 16 NCRs is closed. Water Management at GCs 3,4,7&21 in SK Area ‘4082’. (02) – 01 NCR is open. Mechanical package IB related to KIPIC Al-Zour Refinery Project-EPC Package #4 & Package #3 ‘4080’. (31) – 04 NCRs is open, 27 NCRs is closed.