This document discusses empowerment technologies in the context of Web 2.0 and user participation in online experiences. It defines key terms like multimedia, ICT, user experience, and rich content. Multimedia combines different content forms like text, audio, images, etc. into interactive presentations. ICT covers communication devices and applications. User experience is how users interact with and perceive products, systems or services. Rich content uses different media formats together for visual appeal and interactivity.