INSIDE
OUTDefining the root of fruit
Introduction and briefing
“The greater the seed the greater the tree.”
Introduction and briefing
Product quality
• Does it satisfy customer needs?
• Is it robust and reliable?
• Product quality is ultimately reflected
In market share and the price that
customers are willing to pay.
Successful
Product
Development
Development time
• How quickly the firm receives
economic returns from the efforts.
Development cost
• How much did the firm have to
spend to develop the product?
• a significant fraction of the
investment required to achieve the
profits.
Product cost
• This cost includes spending on
capital equipment and tooling
• The incremental cost of producing
each unit of the product.
Introduction and briefing
• Zone 1 : Low-risk Opportunities
• Zone 2 : Opportunity Of Growth
• Zone 3 : Highest Level of Uncertainty.
Workshop Goal
• Ensure that the product is focused on customer needs.
• Identify latent or hidden needs as well as explicit needs.
• Provide a fact base for justifying the product specifications.
• Create an archival record of the need’s activity of the development process.
• Ensure that no critical customer need is missed or forgotten.
• Develop a common understanding of customer needs among members of the
development team.
Define Problem Statement
Identify Customer Need
Design Brief Development (30MIN)
• which direction to go ?
• Does not specify a precise destination or a particular
way to proceed.
Define Problem Statement
Stake Holder Mapping
• Who is involved?
• What do they care about?
• How much influence do they have?
• What are their problems?
Define Problem Statement
Problem Tree Analysis
• causes and effects of problem
Define Problem Statement
Define Problem Statement
Gather raw Data
Interviewing
• When and why do you use this type of product?
• Walk us through a typical session using the product.
• What do you like about the existing products?
• What do you dislike about the existing products?
• What issues do you consider when purchasing the product?
• What improvements would you make to the product?
How
Who
Why
What
When
Where
Gather raw Data
HELPFUL HINT
• Go with the flow.
• Use visual stimuli and props.
• Suppress preconceived hypotheses about the product technology.
• Have the customer demonstrate the product.
• Be alert for surprises and the expression of latent needs.
• Watch for nonverbal information.
Persona Profile
• Determine a set of archetypes to develop in details
• Write a personal description of each type
• Give them realistic names.
• Include representative portrait for each persona
• Establish their needs and goal
• Summarize their mindset with memorable quote
Building Empathy
Building Empathy
Establish Relative Importance
Establish Target Direction
What’s on your radar ?
• This method provides a template where people can organize items within
a given scope based on how important or relevant
Establish Relative Importance
Round Robin
Reflect On The Result
• idea is passed from person to person
Difficulty Matrix
• placing importance (low to high) on the x-axis and difficulty (low to high)
on y-axis. This method will help the team to arrive at a workable resolution.
Interpret The Raw Idea
Interpret The Raw Idea
Reflection And Discussion
Thank You

NASSCOM Design4India Design Storm: Inside out of Industrial Design & Engineering Feedback Form

  • 1.
  • 2.
    Introduction and briefing “Thegreater the seed the greater the tree.”
  • 3.
    Introduction and briefing Productquality • Does it satisfy customer needs? • Is it robust and reliable? • Product quality is ultimately reflected In market share and the price that customers are willing to pay. Successful Product Development Development time • How quickly the firm receives economic returns from the efforts. Development cost • How much did the firm have to spend to develop the product? • a significant fraction of the investment required to achieve the profits. Product cost • This cost includes spending on capital equipment and tooling • The incremental cost of producing each unit of the product.
  • 4.
    Introduction and briefing •Zone 1 : Low-risk Opportunities • Zone 2 : Opportunity Of Growth • Zone 3 : Highest Level of Uncertainty.
  • 5.
    Workshop Goal • Ensurethat the product is focused on customer needs. • Identify latent or hidden needs as well as explicit needs. • Provide a fact base for justifying the product specifications. • Create an archival record of the need’s activity of the development process. • Ensure that no critical customer need is missed or forgotten. • Develop a common understanding of customer needs among members of the development team.
  • 7.
  • 8.
    Design Brief Development(30MIN) • which direction to go ? • Does not specify a precise destination or a particular way to proceed. Define Problem Statement
  • 9.
    Stake Holder Mapping •Who is involved? • What do they care about? • How much influence do they have? • What are their problems? Define Problem Statement
  • 10.
    Problem Tree Analysis •causes and effects of problem Define Problem Statement
  • 11.
  • 12.
    Gather raw Data Interviewing •When and why do you use this type of product? • Walk us through a typical session using the product. • What do you like about the existing products? • What do you dislike about the existing products? • What issues do you consider when purchasing the product? • What improvements would you make to the product? How Who Why What When Where
  • 13.
    Gather raw Data HELPFULHINT • Go with the flow. • Use visual stimuli and props. • Suppress preconceived hypotheses about the product technology. • Have the customer demonstrate the product. • Be alert for surprises and the expression of latent needs. • Watch for nonverbal information.
  • 14.
    Persona Profile • Determinea set of archetypes to develop in details • Write a personal description of each type • Give them realistic names. • Include representative portrait for each persona • Establish their needs and goal • Summarize their mindset with memorable quote Building Empathy
  • 15.
  • 16.
  • 17.
    What’s on yourradar ? • This method provides a template where people can organize items within a given scope based on how important or relevant Establish Relative Importance
  • 18.
    Round Robin Reflect OnThe Result • idea is passed from person to person
  • 19.
    Difficulty Matrix • placingimportance (low to high) on the x-axis and difficulty (low to high) on y-axis. This method will help the team to arrive at a workable resolution. Interpret The Raw Idea
  • 20.
    Interpret The RawIdea Reflection And Discussion
  • 21.