This document discusses strategies and tools for social media. It begins by outlining why social media is important, noting how platforms like Facebook have grown rapidly. It then discusses setting goals for social media use and choosing appropriate tactics and tools to meet those goals. Examples of tactics covered include developing social media policies and monitoring, while tools discussed include Facebook, Twitter, YouTube and analytics platforms. The key message is to think strategically by setting goals, understanding tactics, and choosing tools to help achieve those goals.