The document discusses how cloud computing is changing the IT model and project delivery. It defines cloud computing and its key characteristics like on-demand access to pooled computing resources. Cloud represents the "industrialization of IT" by automating processes like previous innovations in telecoms and manufacturing. The need to reduce out of control management costs of traditional IT is clear. While initially an IT concern, business leaders now see cloud as extremely important to overall business success. The future will see a co-existence of traditional "systems of record" and newer "systems of engagement" applications developed for and delivered via the cloud.