Accident
Investigation
and
Prevention
CourseObjectives
Understand the need to investigate
Know what to investigate
Determine the causes of accidents
Identify the methods of investigation
Understand the need to be thorough and
comprehensive
Identify prevention methods
Identify sources of assistance
What is an Accident ?
Any undesired, unplanned event arising out
of employment which results in physical
injury or damage to property, or the
possibility of such injury or damage.
“Near miss” situations must also be
addressed - events which did not result in
injury or damage but had the potential to
do so.
What’s in a name ?
Accident
Injury
Dangerous Occurrence
Significant Incident
“Near-miss” accident
“Near-hit”
1
10
30
600
Seriousor Disabling
Includes disabling & Serious Injuries
Minor Injuries
Any reported injury less than serious
PropertyDamage & Accidents
All Types
Accidents with no visible
Injuryor Damage
(Critical Incidents)
AccidentRatioStudy
Accident Causes
Unsafe Act
❑ an act by the injured person or
another person (or both) which
caused the accident; and/or
Unsafe Condition
❑ some environmental or hazardous
situation which caused the accident
independent of the employee
Accident CausationModel
1. Results of the accident - (harm or
damage)
2. Incident - Contact (Accident)
3. Immediate causes (symptoms)
4. Basic causes (real problems)
Results of the Accident
Physical harm
catastrophic (multiple deaths)
death
disabling, lost time, major
serious
minor
notifiable
compensatable
Results of the Accident
Property damage
catastrophic
major
serious
minor
Incident - Contact
❑ struck against
❑ struck by
❑ fall to below
❑ fall on same level
❑ caught on
❑ caught in
❑ caught between
❑ over exertion
❑ chemical contact
Incident - Contact
❑ electricity
❑ plant & equipment
❑ noise or vibration
❑ hazardous substances
❑ radiation
❑ heat & cold
❑ animals or insects
❑ microbiological agents
Immediate Causes
Standard Practices
❑ operating with authority
❑ use serviceable equipment
❑ use equipment properly
❑ use of PPE where required
❑ correct lifting
❑ no drinking & drugs
❑ no horseplay
❑ secure equipment or warnings
Immediate Causes
Standard Conditions
❑ effective guards & devices
❑ serviceable tools & equipment
❑ adequate warning systems
❑ good housekeeping
❑ non polluted environment
❑ good illumination & ventilation
❑ good working, storage &
traveling space
BasicCauses
Personal Factors
❑ lack of knowledge or skill
❑ improper motivation
❑ physical or mental conditions
❑ literacy or ability
BasicCauses
Job Factors
❑ physical environment
❑ sub-standard equipment
❑ abnormal usage
❑ wear & tear
❑ inadequate standards
❑ design & maintenance
❑ purchasing standards
BasicCauses
Supervisory Performance
❑ inadequate instructions
❑ failure of SOPs
❑ rules not enforced
❑ hazards not corrected
❑ devices not provided
BasicCauses
Management Policy &
Decisions
❑ set measurable standards
❑ measure work in progress
❑ evaluate work-v-standards
❑ correct performance if nec
Why Investigate ?
Legal Requirement
Establish Causes
Prevent Recurrences
Accurate record
Statistical data base
Third Party Liability
What is Accident Investigation ?
A systematic approach to accident
investigation, the identification of
causal factors and
implementation of corrective
actions is essential to a good H&S
program and management
system.
Accident Investigation
Procedures …
❑ provide information needed to
determine injury rates, identify trends
or problem areas, permit comparisons
and satisfy Workers Compensation
requirements
❑ identify, without placing blame, the
basic causal factors that contributed
directly or indirectly to each accident
Accident Investigation
Procedures …
❑ suggest corrective action alternatives
for a given accident
❑ suggest corrective action alternatives
for the management system.
What to Investigate
❑ all accidents & near misses as soon as
possible
Include
❑ scene interference
❑ survey of scene
❑ chronology of data
❑ measurements, maps & sketches
❑ eyewitnesses
❑ reconstruction ?
❑ statistics & trends
❑ injury types & groups
Who should Investigate
❑ Supervisor
❑ Safety Manager
❑ Department Manager
Investigator’sQualifications
Technical knowledge
Objectivity
Analytical approach
Familiarity with the job, process or
operation
Tact in communicating
Intellectual honesty
Inquisitiveness & curiosity
InvestigatorsTool Kit
✓clipboard, paper (incl graph) pens
✓camera & spare films
✓tape measure
✓cassette recorder & spare tapes
✓reporting forms
✓hi-viz barrier tape for scene preservation
✓first aid kit
✓identification tags for parts
✓gloves (industrial & medical)
✓safety helmet
InvestigatorsTool Kit
✓specimen containers
✓magnifying glass
✓compass
✓danger tags
✓yellow crayon
✓orange spray paint
✓torch with batteries
✓hi-viz orange vest
✓hearing & eye protection
✓plastic containers for samples
✓roll of paper towels
Let’s Begin …
Take all necessary steps to provide
emergency rescue and medical help for
the injured
Take actions that will prevent, or
minimise the risk of further accidents or
physical harm to the victim or others
Action Plan
Identification of the individual who is in charge
and assigns responsibilities
Authority to conduct investigation;
Securing the accident site for the duration of the
investigation, after rescue and damage control
are complete
Action Plan
Procedures & equipment to ensure
observation and recording of fragile,
perishable or transient evidence
✓instrument readings
✓control panel settings
✓weather & other environmental
conditions
✓chemical spills, stains, skid marks
Determine the Facts
Visit accident scene
Take samples
Visual records
Preserve accident items
Identify people involved
Interview witnesses
Review information
Finding Facts
What was the exact injury or damage ?
What was the damaging energy source ?
What event immediately preceded the
damaging event ?
What happened before that ?
What happened even before that ?
What happened in between ?
What else was going on at the time of the
accident ?
Was anyone else involved ?
Interview witnesses
Interviewing Techniques
Put at ease
Assure “no blame”
Ask witness to relate their account of the accident
Listen carefully
Ask questions - reinforce
Repeat if necessary
Ask witness for suggestions for future avoidance
Encourage further contact
Be polite and thank the witness
A Good Report
Accuracy & completeness of information
Clarity & completeness of of the
description of the sequence of events
leading up to the accident
Correct identification of all causal factors
Clarity & completeness of all causal
factors
A Good Report
Recommendations made for corrective actions to
reduce or eliminate the probability of
recurrence of a similar accident
Recommendations for corrective actions to
improve management system
Timelines - specific time periods, monitoring and
responsibilities
Proper review and sign off
SupportingDocumentation
Accident investigation Form
Witness Statements & Records of Interview
Checklists:
✓ Victim(s)
✓ Witnesses
✓ Environment & Locations
✓ Equipment & Parts
✓ Documentation
Accident/Incident Record
Photographs
The Victim
Death
Pain & suffering
Permanent disability
Effects on family & dependants
Loss of earnings
Extra expenditure
Inability to resume occupation
Psychological effects
Feeling of uselessness
Fear of further injury
Social effects
Loss of sports or hobby
The Supervisor
loss of trained worker
loss of production
extra work
investigations & reports
training new employee
loss of prestige by:
❑ management
❑ other workers
effects on promotion
worry (could I have prevented it ?)
Stress
The Company
loss of trained worker
loss of production
damage to machinery
damage to equipment
wasted materials
increased insurance premiums
prosecutions
fines
civil actions
legal costs
loss of prestige - customers
4. The Nation
loss of section of workforce
loss of production
increased cost of production
effects on imports
effects on exports
effects on balance of trade
the community pays !
Can Accidents be Prevented ?
Effective Management & Supervision
Commitment to Accident Prevention
Effective Policy & Procedures
Effective Reporting & Recording
Regular Consultation & “Toolbox”
Meetings
Risk Assessments
Specific Training
Literature & Culture
Incentive Schemes ?
WarningSigns
✓ Increases in breaches of safety procedures
✓ Increase in reportable incidents
✓ Technical concerns
✓ Friction or disputes
✓ ageing or suspect equipment
✓ Introduction of new procedures or equipment
✓ New employees
✓ Age of employees
✓ Long periods of work
✓ Environmental issues
Resources
Insurance Company
Workers Comp Administrator
Doctors & Specialists
Rehabilitation Experts
Consultants
Psychologists
Employee Assistance Programs

NEAR MISS ACCIDENT AND INCIDENT REPORT PROCEDURES.pdf

  • 1.
  • 2.
    CourseObjectives Understand the needto investigate Know what to investigate Determine the causes of accidents Identify the methods of investigation Understand the need to be thorough and comprehensive Identify prevention methods Identify sources of assistance
  • 3.
    What is anAccident ? Any undesired, unplanned event arising out of employment which results in physical injury or damage to property, or the possibility of such injury or damage. “Near miss” situations must also be addressed - events which did not result in injury or damage but had the potential to do so.
  • 4.
    What’s in aname ? Accident Injury Dangerous Occurrence Significant Incident “Near-miss” accident “Near-hit”
  • 5.
    1 10 30 600 Seriousor Disabling Includes disabling& Serious Injuries Minor Injuries Any reported injury less than serious PropertyDamage & Accidents All Types Accidents with no visible Injuryor Damage (Critical Incidents) AccidentRatioStudy
  • 6.
    Accident Causes Unsafe Act ❑an act by the injured person or another person (or both) which caused the accident; and/or Unsafe Condition ❑ some environmental or hazardous situation which caused the accident independent of the employee
  • 7.
    Accident CausationModel 1. Resultsof the accident - (harm or damage) 2. Incident - Contact (Accident) 3. Immediate causes (symptoms) 4. Basic causes (real problems)
  • 8.
    Results of theAccident Physical harm catastrophic (multiple deaths) death disabling, lost time, major serious minor notifiable compensatable
  • 9.
    Results of theAccident Property damage catastrophic major serious minor
  • 10.
    Incident - Contact ❑struck against ❑ struck by ❑ fall to below ❑ fall on same level ❑ caught on ❑ caught in ❑ caught between ❑ over exertion ❑ chemical contact
  • 11.
    Incident - Contact ❑electricity ❑ plant & equipment ❑ noise or vibration ❑ hazardous substances ❑ radiation ❑ heat & cold ❑ animals or insects ❑ microbiological agents
  • 12.
    Immediate Causes Standard Practices ❑operating with authority ❑ use serviceable equipment ❑ use equipment properly ❑ use of PPE where required ❑ correct lifting ❑ no drinking & drugs ❑ no horseplay ❑ secure equipment or warnings
  • 13.
    Immediate Causes Standard Conditions ❑effective guards & devices ❑ serviceable tools & equipment ❑ adequate warning systems ❑ good housekeeping ❑ non polluted environment ❑ good illumination & ventilation ❑ good working, storage & traveling space
  • 14.
    BasicCauses Personal Factors ❑ lackof knowledge or skill ❑ improper motivation ❑ physical or mental conditions ❑ literacy or ability
  • 15.
    BasicCauses Job Factors ❑ physicalenvironment ❑ sub-standard equipment ❑ abnormal usage ❑ wear & tear ❑ inadequate standards ❑ design & maintenance ❑ purchasing standards
  • 16.
    BasicCauses Supervisory Performance ❑ inadequateinstructions ❑ failure of SOPs ❑ rules not enforced ❑ hazards not corrected ❑ devices not provided
  • 17.
    BasicCauses Management Policy & Decisions ❑set measurable standards ❑ measure work in progress ❑ evaluate work-v-standards ❑ correct performance if nec
  • 18.
    Why Investigate ? LegalRequirement Establish Causes Prevent Recurrences Accurate record Statistical data base Third Party Liability
  • 19.
    What is AccidentInvestigation ? A systematic approach to accident investigation, the identification of causal factors and implementation of corrective actions is essential to a good H&S program and management system.
  • 20.
    Accident Investigation Procedures … ❑provide information needed to determine injury rates, identify trends or problem areas, permit comparisons and satisfy Workers Compensation requirements ❑ identify, without placing blame, the basic causal factors that contributed directly or indirectly to each accident
  • 21.
    Accident Investigation Procedures … ❑suggest corrective action alternatives for a given accident ❑ suggest corrective action alternatives for the management system.
  • 22.
    What to Investigate ❑all accidents & near misses as soon as possible Include ❑ scene interference ❑ survey of scene ❑ chronology of data ❑ measurements, maps & sketches ❑ eyewitnesses ❑ reconstruction ? ❑ statistics & trends ❑ injury types & groups
  • 23.
    Who should Investigate ❑Supervisor ❑ Safety Manager ❑ Department Manager
  • 24.
    Investigator’sQualifications Technical knowledge Objectivity Analytical approach Familiaritywith the job, process or operation Tact in communicating Intellectual honesty Inquisitiveness & curiosity
  • 25.
    InvestigatorsTool Kit ✓clipboard, paper(incl graph) pens ✓camera & spare films ✓tape measure ✓cassette recorder & spare tapes ✓reporting forms ✓hi-viz barrier tape for scene preservation ✓first aid kit ✓identification tags for parts ✓gloves (industrial & medical) ✓safety helmet
  • 26.
    InvestigatorsTool Kit ✓specimen containers ✓magnifyingglass ✓compass ✓danger tags ✓yellow crayon ✓orange spray paint ✓torch with batteries ✓hi-viz orange vest ✓hearing & eye protection ✓plastic containers for samples ✓roll of paper towels
  • 27.
    Let’s Begin … Takeall necessary steps to provide emergency rescue and medical help for the injured Take actions that will prevent, or minimise the risk of further accidents or physical harm to the victim or others
  • 28.
    Action Plan Identification ofthe individual who is in charge and assigns responsibilities Authority to conduct investigation; Securing the accident site for the duration of the investigation, after rescue and damage control are complete
  • 29.
    Action Plan Procedures &equipment to ensure observation and recording of fragile, perishable or transient evidence ✓instrument readings ✓control panel settings ✓weather & other environmental conditions ✓chemical spills, stains, skid marks
  • 30.
    Determine the Facts Visitaccident scene Take samples Visual records Preserve accident items Identify people involved Interview witnesses Review information
  • 31.
    Finding Facts What wasthe exact injury or damage ? What was the damaging energy source ? What event immediately preceded the damaging event ? What happened before that ? What happened even before that ? What happened in between ? What else was going on at the time of the accident ? Was anyone else involved ? Interview witnesses
  • 32.
    Interviewing Techniques Put atease Assure “no blame” Ask witness to relate their account of the accident Listen carefully Ask questions - reinforce Repeat if necessary Ask witness for suggestions for future avoidance Encourage further contact Be polite and thank the witness
  • 33.
    A Good Report Accuracy& completeness of information Clarity & completeness of of the description of the sequence of events leading up to the accident Correct identification of all causal factors Clarity & completeness of all causal factors
  • 34.
    A Good Report Recommendationsmade for corrective actions to reduce or eliminate the probability of recurrence of a similar accident Recommendations for corrective actions to improve management system Timelines - specific time periods, monitoring and responsibilities Proper review and sign off
  • 35.
    SupportingDocumentation Accident investigation Form WitnessStatements & Records of Interview Checklists: ✓ Victim(s) ✓ Witnesses ✓ Environment & Locations ✓ Equipment & Parts ✓ Documentation Accident/Incident Record Photographs
  • 37.
    The Victim Death Pain &suffering Permanent disability Effects on family & dependants Loss of earnings Extra expenditure Inability to resume occupation Psychological effects Feeling of uselessness Fear of further injury Social effects Loss of sports or hobby
  • 38.
    The Supervisor loss oftrained worker loss of production extra work investigations & reports training new employee loss of prestige by: ❑ management ❑ other workers effects on promotion worry (could I have prevented it ?) Stress
  • 39.
    The Company loss oftrained worker loss of production damage to machinery damage to equipment wasted materials increased insurance premiums prosecutions fines civil actions legal costs loss of prestige - customers
  • 40.
    4. The Nation lossof section of workforce loss of production increased cost of production effects on imports effects on exports effects on balance of trade the community pays !
  • 41.
    Can Accidents bePrevented ? Effective Management & Supervision Commitment to Accident Prevention Effective Policy & Procedures Effective Reporting & Recording Regular Consultation & “Toolbox” Meetings Risk Assessments Specific Training Literature & Culture Incentive Schemes ?
  • 42.
    WarningSigns ✓ Increases inbreaches of safety procedures ✓ Increase in reportable incidents ✓ Technical concerns ✓ Friction or disputes ✓ ageing or suspect equipment ✓ Introduction of new procedures or equipment ✓ New employees ✓ Age of employees ✓ Long periods of work ✓ Environmental issues
  • 43.
    Resources Insurance Company Workers CompAdministrator Doctors & Specialists Rehabilitation Experts Consultants Psychologists Employee Assistance Programs