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Neo4j Webinar: Graphs in banking
This document discusses how graphs and Neo4j can be used for various use cases in banking. It provides an agenda for the discussion including introductions to graphs and Neo4j, banking data overviews, and specific use cases like fraud detection, risk analysis, knowledge graphs, and customer 360 views. Examples are given for how graph databases could help with each use case, with a fraud detection demo. Additional potential uses include identity and access management and regulatory compliance.
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Neo4j Webinar: Graphs in banking
- 1. Graphs in Banking JoeDepeau Sr. Presales Consultant, UK 4th April, 2018 @joedepeau http://linkedin.com/in/joedepeau
- 2. • Introduction toGraphs and Neo4j • Banking Data Overview • Use Cases • Fraud (with demo) • Risk • Knowledge Graphs • Customer 360 View • Others … • Q&A 2 Agenda
- 3. Introduction to Graphsand Neo4j 3
- 4. Relational vs. GraphDatabases 4
- 5. Graphs in theAge of Connections 5
- 6. 6 The Fraud Ring TheFraudster How can graphs help me?
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- 8. 8 Car DRIVES name: “Dan” born: May29, 1970 twitter: “@dan” name: “Ann” born: Dec 5, 1975 since: Jan 10, 2011 brand: “Volvo” model: “V70” Anatomy of a Property Graph Database Nodes • Represent the objects in the graph • Can be labeled Relationships • Relate nodes by type and direction Properties • Name-value pairs that can go on nodes and relationships. LOVES LOVES LIVES WITH OW NS Person Person
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- 10. 10 Some Examples ofTypical Bank Data Event DataProduct and Services Data Customer DataOrganisational Data 3rd Party Data Documentation Employee Data Processes Systems and Databases KPIs and Reports Address Personal Data Documents Relationships Assets Documentation Processes Product / Service Details Product / Service Hierarchy Pricing Money Movements Web / App Activity Customer Contact Social Media Credit Rating Agencies Market Data Organisational Hierarchy Corporate Data
- 11. 11 Fraud Example Graph OrganisationalData Customer Data Product Data Event Data 3rd Party Data Created using https://neo4j-arrows.appspot.com/
- 12. 12 Fraud Graph Uses •Can I find any patterns in the graph indicating fraud in a particular account? • If I find a pattern of fraud in the graph for one account, can I find other accounts that match the same pattern? • Can I prevent fraud when I see this pattern forming? • Can I use the graph and advanced data science techniques (like Machine Learning) to find new patterns of fraud I didn’t know about? Yes! Yes! Yes! Yes!
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- 14. Organisational Data Customer Data ProductData Event Data 3rd Party Data Created using https://neo4j-arrows.appspot.com/ Risk Example Graph 14
- 15. 15 Risk Graph Uses •Can I use the patterns in the graph to help me improve my risk rating processes? • Can I use the graph to more quickly react to changes which would affect my overall risk profile? • Can I use the graph to help me understand the lineage of data which feeds my KPIs and Reporting? • Can I use the graph for regulatory compliance (i.e. BCBS 239)? Yes! Yes! Yes! Yes!
- 16. 16 Knowledge Graph Example OrganisationalData Customer Data Product Data Event Data 3rd Party Data Created using https://neo4j-arrows.appspot.com/
- 17. 17 Knowledge Graph Uses •Can I use knowledge graph to improve customer experience? • Can I use the knowledge graph with chatbots as well as search engines? • Can I use a knowledge graph internally as well? Yes! Yes! Yes!
- 18. 18 Customer 360 ViewExample Graph Organisational Data Customer Data Product Data Event Data 3rd Party Data Created using https://neo4j-arrows.appspot.com/
- 19. 19 Customer 360 ViewGraph Uses • Can I use the customer 360 view graph to improve customer experience? • Can I use the customer 360 view graph for Anti-Money Laundering detection and investigation? • Can I use the customer 360 view graph to detect and prevent churn? • Can I use the customer 360 view graph to improve upsell and cross-sell? Yes! Yes! Yes! Yes!
- 20. 20 Other Banking GraphUse Cases • Identity and Access Management • Infrastructure and Network Management • Master/Meta-data Management • Other Regulatory Compliance (i.e. GDPR)
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- 23. 23 Additional Resources • Neo4jSolutions : Financial Services https://neo4j.com/industries/financial-services/ • Neo4j Resources : https://neo4j.com/resources/ • Arrows Modelling Tool : https://neo4j- arrows.appspot.com
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