New-Product
Development and
Life-Cycle Strategies
Chapter 9
9 - 1
Learning Goals
1. Learn how companies find and
develop new-product ideas
2. Understand the steps in the new-
product development process
3. Know the stages of the product life
cycle
4. Realize how marketing strategies
change during the product’s life cycle
9 - 2
Focus on Innovation
• Names its culture of
continuous innovation
“renewal”
• Organizes into
autonomous units that
help foster innovation
• Large R&D budget of $3
billion with 40% of
employees involved in
R&D
Corporate Results
• Annual sales of $36 billion
across 130 countries
• Global market share of
38%, greater than that of
its nearest three rivals
combined
Case Study
Nokia
9 - 3
Definition
• New Product Development
 Development of original products,
product improvements, product
modifications, and new brands
through the firm’s own R & D efforts.
Goal 1: Learn how companies find & develop new-product ideas
9 - 4
New Product
Development Strategy
• New products can be obtained via
acquisition or development.
• New products suffer from high
failure rates.
• Several reasons account for
failure.
Goal 1: Learn how companies find & develop new-product ideas
9 - 5
Stages of the New Product
Development Process
• Stage 1: Idea Generation
 Internal idea sources:
• R & D
 External idea sources:
• Customers, competitors, distributors,
suppliers
Goal 2: Understand steps in the new-product development process
9 - 6
Stages of the New Product
Development Process
• Stage 2: Idea Screening
 Product development costs increase
substantially in later stages so poor
ideas must be dropped
 Ideas are evaluated against criteria;
most are eliminated
Goal 2: Understand steps in the new-product development process
9 - 7
Stages of the New Product
Development Process
• Stage 3: Concept Development
and Testing
 Concept development creates a
detailed version of the idea stated in
meaningful consumer terms.
 Concept testing asks target
consumers to evaluate product
concepts.
Goal 2: Understand steps in the new-product development process
9 - 8
Stages of the New Product
Development Process
• Stage 4: Marketing Strategy
Development
• The target market, product positioning,
and sales, share, and profit goals for the
first few years.
• Product price, distribution, and
marketing budget for the first year.
• Long-run sales and profit goals and the
marketing mix strategy.
Goal 2: Understand steps in the new-product development process
9 - 9
Stages of the New Product
Development Process
• Stage 5: Business Analysis
 Sales, cost, and profit projections
• Stage 6: Product Development
 Prototype development and testing
Goal 2: Understand steps in the new-product development process
9 - 10
Stages of the New Product
Development Process
• Stage 7: Test Marketing
 Standard test markets
 Controlled test markets
 Simulated test markets
• Stage 8: Commercialization
Goal 2: Understand steps in the new-product development process
9 - 11
Product Life-Cycle
Strategies
• The Product Life Cycle (PLC) has
Five Stages
 Product Development, Introduction,
Growth, Maturity, Decline
 Not all products follow this cycle:
• Fads
• Styles
• Fashions
Goal 3: Know the stages of the product life cycle process
9 - 12
Product Life-Cycle
Strategies
• The product life cycle concept can
be applied to a:
 Product class (soft drinks)
 Product form (diet colas)
 Brand (Diet Dr. Pepper)
• Using the PLC to forecast brand
performance or to develop marketing
strategies is problematic
Goal 3: Know the stages of the product life cycle process
9 - 13
Product Life-Cycle
Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Begins when the
company develops a
new-product idea
• Sales are zero
• Investment costs
are high
• Profits are negative
PLC Stages
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 14
Product Life-Cycle
Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Low sales
• High cost per
customer acquired
• Negative profits
• Innovators are
targeted
• Little competition
PLC Stages
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 15
Marketing Strategies:
Introduction Stage
• Product – Offer a basic product
• Price – Use cost-plus basis to set
• Distribution – Build selective
distribution
• Advertising – Build awareness among
early adopters and dealers/resellers
• Sales Promotion – Heavy expenditures
to create trial
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 16
Product Life-Cycle
Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Rapidly rising sales
• Average cost per
customer
• Rising profits
• Early adopters are
targeted
• Growing competition
PLC Stages
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 17
Marketing Strategies:
Growth Stage
• Product – Offer product extensions,
service, warranty
• Price – Penetration pricing
• Distribution – Build intensive
distribution
• Advertising – Build awareness and
interest in the mass market
• Sales Promotion – Reduce
expenditures to take advantage of
consumer demand
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 18
Product Life-Cycle
Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Sales peak
• Low cost per
customer
• High profits
• Middle majority are
targeted
• Competition begins to
decline
PLC Stages
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 19
Marketing Strategies:
Maturity Stage
• Product – Diversify brand and models
• Price – Set to match or beat
competition
• Distribution – Build more intensive
distribution
• Advertising – Stress brand differences
and benefits
• Sales Promotion – Increase to
encourage brand switching
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 20
Product Life-Cycle
Strategies
• Product development
• Introduction
• Growth
• Maturity
• Decline
• Declining sales
• Low cost per
customer
• Declining profits
• Laggards are targeted
• Declining competition
PLC Stages
Goal 4: Realize how marketing strategies change during the product life cycle
9 - 21
Marketing Strategies:
Decline Stage
• Product – Phase out weak items
• Price – Cut price
• Distribution – Use selective
distribution: phase out unprofitable
outlets
• Advertising – Reduce to level needed
to retain hard-core loyalists
• Sales Promotion – Reduce to minimal
level
Goal 4: Realize how marketing strategies change during the product life cycle

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New-Product Development and Life-Cycle Strategies.ppt

  • 2. 9 - 1 Learning Goals 1. Learn how companies find and develop new-product ideas 2. Understand the steps in the new- product development process 3. Know the stages of the product life cycle 4. Realize how marketing strategies change during the product’s life cycle
  • 3. 9 - 2 Focus on Innovation • Names its culture of continuous innovation “renewal” • Organizes into autonomous units that help foster innovation • Large R&D budget of $3 billion with 40% of employees involved in R&D Corporate Results • Annual sales of $36 billion across 130 countries • Global market share of 38%, greater than that of its nearest three rivals combined Case Study Nokia
  • 4. 9 - 3 Definition • New Product Development  Development of original products, product improvements, product modifications, and new brands through the firm’s own R & D efforts. Goal 1: Learn how companies find & develop new-product ideas
  • 5. 9 - 4 New Product Development Strategy • New products can be obtained via acquisition or development. • New products suffer from high failure rates. • Several reasons account for failure. Goal 1: Learn how companies find & develop new-product ideas
  • 6. 9 - 5 Stages of the New Product Development Process • Stage 1: Idea Generation  Internal idea sources: • R & D  External idea sources: • Customers, competitors, distributors, suppliers Goal 2: Understand steps in the new-product development process
  • 7. 9 - 6 Stages of the New Product Development Process • Stage 2: Idea Screening  Product development costs increase substantially in later stages so poor ideas must be dropped  Ideas are evaluated against criteria; most are eliminated Goal 2: Understand steps in the new-product development process
  • 8. 9 - 7 Stages of the New Product Development Process • Stage 3: Concept Development and Testing  Concept development creates a detailed version of the idea stated in meaningful consumer terms.  Concept testing asks target consumers to evaluate product concepts. Goal 2: Understand steps in the new-product development process
  • 9. 9 - 8 Stages of the New Product Development Process • Stage 4: Marketing Strategy Development • The target market, product positioning, and sales, share, and profit goals for the first few years. • Product price, distribution, and marketing budget for the first year. • Long-run sales and profit goals and the marketing mix strategy. Goal 2: Understand steps in the new-product development process
  • 10. 9 - 9 Stages of the New Product Development Process • Stage 5: Business Analysis  Sales, cost, and profit projections • Stage 6: Product Development  Prototype development and testing Goal 2: Understand steps in the new-product development process
  • 11. 9 - 10 Stages of the New Product Development Process • Stage 7: Test Marketing  Standard test markets  Controlled test markets  Simulated test markets • Stage 8: Commercialization Goal 2: Understand steps in the new-product development process
  • 12. 9 - 11 Product Life-Cycle Strategies • The Product Life Cycle (PLC) has Five Stages  Product Development, Introduction, Growth, Maturity, Decline  Not all products follow this cycle: • Fads • Styles • Fashions Goal 3: Know the stages of the product life cycle process
  • 13. 9 - 12 Product Life-Cycle Strategies • The product life cycle concept can be applied to a:  Product class (soft drinks)  Product form (diet colas)  Brand (Diet Dr. Pepper) • Using the PLC to forecast brand performance or to develop marketing strategies is problematic Goal 3: Know the stages of the product life cycle process
  • 14. 9 - 13 Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Begins when the company develops a new-product idea • Sales are zero • Investment costs are high • Profits are negative PLC Stages Goal 4: Realize how marketing strategies change during the product life cycle
  • 15. 9 - 14 Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Low sales • High cost per customer acquired • Negative profits • Innovators are targeted • Little competition PLC Stages Goal 4: Realize how marketing strategies change during the product life cycle
  • 16. 9 - 15 Marketing Strategies: Introduction Stage • Product – Offer a basic product • Price – Use cost-plus basis to set • Distribution – Build selective distribution • Advertising – Build awareness among early adopters and dealers/resellers • Sales Promotion – Heavy expenditures to create trial Goal 4: Realize how marketing strategies change during the product life cycle
  • 17. 9 - 16 Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Rapidly rising sales • Average cost per customer • Rising profits • Early adopters are targeted • Growing competition PLC Stages Goal 4: Realize how marketing strategies change during the product life cycle
  • 18. 9 - 17 Marketing Strategies: Growth Stage • Product – Offer product extensions, service, warranty • Price – Penetration pricing • Distribution – Build intensive distribution • Advertising – Build awareness and interest in the mass market • Sales Promotion – Reduce expenditures to take advantage of consumer demand Goal 4: Realize how marketing strategies change during the product life cycle
  • 19. 9 - 18 Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Sales peak • Low cost per customer • High profits • Middle majority are targeted • Competition begins to decline PLC Stages Goal 4: Realize how marketing strategies change during the product life cycle
  • 20. 9 - 19 Marketing Strategies: Maturity Stage • Product – Diversify brand and models • Price – Set to match or beat competition • Distribution – Build more intensive distribution • Advertising – Stress brand differences and benefits • Sales Promotion – Increase to encourage brand switching Goal 4: Realize how marketing strategies change during the product life cycle
  • 21. 9 - 20 Product Life-Cycle Strategies • Product development • Introduction • Growth • Maturity • Decline • Declining sales • Low cost per customer • Declining profits • Laggards are targeted • Declining competition PLC Stages Goal 4: Realize how marketing strategies change during the product life cycle
  • 22. 9 - 21 Marketing Strategies: Decline Stage • Product – Phase out weak items • Price – Cut price • Distribution – Use selective distribution: phase out unprofitable outlets • Advertising – Reduce to level needed to retain hard-core loyalists • Sales Promotion – Reduce to minimal level Goal 4: Realize how marketing strategies change during the product life cycle