Next Generation 9-1-1 (NG911) supports seamless communication of emergency-related voice, text, data, photos, and video between the public and emergency responders over an IP-based network. It facilitates increased public access to 911 with enhanced information for first responders through more reliable networks. States face challenges in transitioning to NG911, including leadership, funding, regulations, and liability issues regarding establishing statewide IP-based emergency services networks.