A DECADE OF RESPONSIBLE TOURISM IN CAPE TOWN
11TH INTERNATIONAL CONFERENCE: RESONSIBLE TOURISM IN
DESTINATIONS I 15 APRIL 2015
CTICC, Cape Town
2Go to Insert > Header & Footer > Enter presentation name into footer field
Overview
• Cape Town’s journey
• Point of departure
• Commitment
• How we going do this?
• Communication Strategy
• Events
• Destination …
3Go to Insert > Header & Footer > Enter presentation name into footer field
Nombulelo Mkefa - RTD11 2015
FIFA Soccer
World Cup
10 year
celebration
RT Learning Network
Responsible
Tourism in
Cities
2010 2011 2012 2013 2014
RT Dialogue
Big 6
commitment
World Design
Capital
Annual RT
Week
World Responsible
Tourism Awards
Nombulelo Mkefa - RTD11 2015
Nombulelo Mkefa - RTD11 2015
Measures put in place
• Solar heat panels
• LED light bulbs
• Sun-heated water for swimming pools
• Timers on external lighting
• Energy awareness training for staff
• Grey water harvesting for gardens
• Low-flow showerheads
• Indigenous gardens
• Dual-flush toilets
• Local procurement for produce
• Stringent waste policies
8Go to Insert > Header & Footer > Enter presentation name into footer field
2012 Savings
• An average of 9,1% water used per bed per night
(pbpn)
• 17.5% less electricity consumed pbpn
• 27,5% less waste generated pbpn
• 299,3% water use d pbpn
• 25,88% less electricity pbpn
• 44,36% reduction in waste generate pbpn.
• In addition, there was an increase of 31,8% in waste
recycled.
9Go to Insert > Header & Footer > Enter presentation name into footer field
Learnings
• Created community of participants who shared
what works
• Stark contrast between big & small businesses
• Back to basics
• Message transmission
10
RT
message
suppliers
Associates
Community
Home
Staff
DVD
Nombulelo Mkefa - RTD11 2015
13Go to Insert > Header & Footer > Enter presentation name into footer field
UNIVERSAL ACCESS
14Go to Insert > Header & Footer > Enter presentation name into footer field
15Go to Insert > Header & Footer > Enter presentation name into footer field
Nombulelo Mkefa - RTD11 2015
Nombulelo Mkefa - RTD11 2015
18Go to Insert > Header & Footer > Enter presentation name into footer field
RT BUSINESS CASE
 CONSUMERS
 MARKET TREND
 COMPETITIVE ADVANTAGE
 WATERFRONT & HOTEL VERDE
19Go to Insert > Header & Footer > Enter presentation name into footer field
20Go to Insert > Header & Footer > Enter presentation name into footer field
“Our aim has been to expand on guest
experience by directly rewarding our guest
with “verdino’s” our in house currency, for
making consciously correct choices during
their stay. We have involved and supported our
local community by procuring local products,
increasing job creation and employment of
local youth,” says Samantha Annandale,
General Manager at Hotel Verde.
21Go to Insert > Header & Footer > Enter presentation name into footer field
22Go to Insert > Header & Footer > Enter presentation name into footer field
The V&A Waterfront, Cape Town was awarded 'Best Destination'
gold winner. There were no Silver Award winners in this category for
2014. The best destination for responsible tourism category is
awarded to a holiday destination setting an inspirational and
influential example for responsible tourism.
23Go to Insert > Header & Footer > Enter presentation name into footer field
January 2015:
V&A released results from an Economic Impact Assessment undertaken by
independent, third party economists from Stratecon (formerly EiS) for the
financial period 2012 to 2014. The research showed that the V&A Waterfront
has consistently maintained growth of over 10% in contribution to nominal
GDP since 2002. GDP contribution
The report highlighted the V&A Waterfront’s positive impact, not only on its
immediate vicinity but also on the City, province and national economy, with
an estimated contribution to GDP of R259.1 billion between 2002 and 2014.
The V&A has contributed R33.4 billion to nominal GDP in 2014, almost three
times the R10.37 billion contributed in 2002.
GGP contribution
The total contribution to nominal provincial GGP since 2002 was R227 billion.
The contribution rose by 3.7% to R29.3 billion between 2012 and 2014, while
the direct value added is equivalent of 1.75% of the Western Cape GGP in
2014.
24Go to Insert > Header & Footer > Enter presentation name into footer field
Visitors
Total visitor numbers have grown to 24 million a year by 2014 (at year
end). Although the V&A Waterfront remains South Africa’s favourite tourist
attraction for international tourists they account for only 26% of all
visitors. Visits by locals increased to 58%, while 16% of visitors were from
upcountry.
Job creation
The V&A Waterfront increased the total number of direct jobs created by
20%, growing from 16 155 in 2012 to 19 269 in 2014. Indirect jobs grew by
over 30% to 16 894. Since 2002, the cumulative number of total jobs
created by the V&A Waterfront in the province grew by just under 60%,
from 22 645 to 36 162 in 2014. Nationally the number increased from 33
378 in 2002 to 52 676 in 2014, a 57% increase.
25Go to Insert > Header & Footer > Enter presentation name into footer field
26Go to Insert > Header & Footer > Enter presentation name into footer field
Thank You
For queries contact (nombulelo.mkefa@capetown.gov.za)

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Nombulelo Mkefa - RTD11 2015

  • 1. A DECADE OF RESPONSIBLE TOURISM IN CAPE TOWN 11TH INTERNATIONAL CONFERENCE: RESONSIBLE TOURISM IN DESTINATIONS I 15 APRIL 2015 CTICC, Cape Town
  • 2. 2Go to Insert > Header & Footer > Enter presentation name into footer field
  • 3. Overview • Cape Town’s journey • Point of departure • Commitment • How we going do this? • Communication Strategy • Events • Destination … 3Go to Insert > Header & Footer > Enter presentation name into footer field
  • 5. FIFA Soccer World Cup 10 year celebration RT Learning Network Responsible Tourism in Cities 2010 2011 2012 2013 2014 RT Dialogue Big 6 commitment World Design Capital Annual RT Week World Responsible Tourism Awards
  • 8. Measures put in place • Solar heat panels • LED light bulbs • Sun-heated water for swimming pools • Timers on external lighting • Energy awareness training for staff • Grey water harvesting for gardens • Low-flow showerheads • Indigenous gardens • Dual-flush toilets • Local procurement for produce • Stringent waste policies 8Go to Insert > Header & Footer > Enter presentation name into footer field
  • 9. 2012 Savings • An average of 9,1% water used per bed per night (pbpn) • 17.5% less electricity consumed pbpn • 27,5% less waste generated pbpn • 299,3% water use d pbpn • 25,88% less electricity pbpn • 44,36% reduction in waste generate pbpn. • In addition, there was an increase of 31,8% in waste recycled. 9Go to Insert > Header & Footer > Enter presentation name into footer field
  • 10. Learnings • Created community of participants who shared what works • Stark contrast between big & small businesses • Back to basics • Message transmission 10 RT message suppliers Associates Community Home Staff
  • 11. DVD
  • 13. 13Go to Insert > Header & Footer > Enter presentation name into footer field UNIVERSAL ACCESS
  • 14. 14Go to Insert > Header & Footer > Enter presentation name into footer field
  • 15. 15Go to Insert > Header & Footer > Enter presentation name into footer field
  • 18. 18Go to Insert > Header & Footer > Enter presentation name into footer field RT BUSINESS CASE  CONSUMERS  MARKET TREND  COMPETITIVE ADVANTAGE  WATERFRONT & HOTEL VERDE
  • 19. 19Go to Insert > Header & Footer > Enter presentation name into footer field
  • 20. 20Go to Insert > Header & Footer > Enter presentation name into footer field “Our aim has been to expand on guest experience by directly rewarding our guest with “verdino’s” our in house currency, for making consciously correct choices during their stay. We have involved and supported our local community by procuring local products, increasing job creation and employment of local youth,” says Samantha Annandale, General Manager at Hotel Verde.
  • 21. 21Go to Insert > Header & Footer > Enter presentation name into footer field
  • 22. 22Go to Insert > Header & Footer > Enter presentation name into footer field The V&A Waterfront, Cape Town was awarded 'Best Destination' gold winner. There were no Silver Award winners in this category for 2014. The best destination for responsible tourism category is awarded to a holiday destination setting an inspirational and influential example for responsible tourism.
  • 23. 23Go to Insert > Header & Footer > Enter presentation name into footer field January 2015: V&A released results from an Economic Impact Assessment undertaken by independent, third party economists from Stratecon (formerly EiS) for the financial period 2012 to 2014. The research showed that the V&A Waterfront has consistently maintained growth of over 10% in contribution to nominal GDP since 2002. GDP contribution The report highlighted the V&A Waterfront’s positive impact, not only on its immediate vicinity but also on the City, province and national economy, with an estimated contribution to GDP of R259.1 billion between 2002 and 2014. The V&A has contributed R33.4 billion to nominal GDP in 2014, almost three times the R10.37 billion contributed in 2002. GGP contribution The total contribution to nominal provincial GGP since 2002 was R227 billion. The contribution rose by 3.7% to R29.3 billion between 2012 and 2014, while the direct value added is equivalent of 1.75% of the Western Cape GGP in 2014.
  • 24. 24Go to Insert > Header & Footer > Enter presentation name into footer field Visitors Total visitor numbers have grown to 24 million a year by 2014 (at year end). Although the V&A Waterfront remains South Africa’s favourite tourist attraction for international tourists they account for only 26% of all visitors. Visits by locals increased to 58%, while 16% of visitors were from upcountry. Job creation The V&A Waterfront increased the total number of direct jobs created by 20%, growing from 16 155 in 2012 to 19 269 in 2014. Indirect jobs grew by over 30% to 16 894. Since 2002, the cumulative number of total jobs created by the V&A Waterfront in the province grew by just under 60%, from 22 645 to 36 162 in 2014. Nationally the number increased from 33 378 in 2002 to 52 676 in 2014, a 57% increase.
  • 25. 25Go to Insert > Header & Footer > Enter presentation name into footer field
  • 26. 26Go to Insert > Header & Footer > Enter presentation name into footer field