Berlin, October 16-17 2018
Oh $h@#! How to deal with
emotional outbursts and hate in
social situations
Daniel Lieber, IIUI
dlieber@iiui.com
@danlieber
PLATINUM SPONSORS
GOLD SPONSORS
BRONZE SPONSORS
SILVER SPONSORS
SPEEDSPONSORING BEER SPONSOR
Social Connections 14 Berlin, October 16-17 2018
“No one is born hating another person because of the color of
his skin, or his background, or his religion. People must learn to
hate, and if they can learn to hate, they can be taught to love, for
love comes more naturally to the human heart than its opposite.”
Nelson Mandela
Long Walk to Freedom
Social Connections 14 Berlin, October 16-17 2018
“No one is born hating another person because of the color of
his skin, or his background, or his religion. People must learn to
hate, and if they can learn to hate, they can be taught to love, for
love comes more naturally to the human heart than its opposite.”
Nelson Mandela
Long Walk to Freedom
We all want to live within a safe community.
Social Connections 14 Berlin, October 16-17 2018
Dramatic Hate Increase
• People are taught to hate.
• Nationalism has brought hate into open.
• Increase in hate incidents in 2017 over
2016:
Social Connections 14 Berlin, October 16-17 2018
Dramatic Hate Increase
• People are taught to hate.
• Nationalism has brought hate into open.
• Increase in hate incidents in 2017 over
2016:
ADL Report, 2/27/2018
Social Connections 14 Berlin, October 16-17 2018
Understanding Hate
Social Connections 14 Berlin, October 16-17 2018
Physical World/Digital World
Social Connections 14 Berlin, October 16-17 2018
Physical World/Digital World
Social Connections 14 Berlin, October 16-17 2018
Physical World/Digital World
Social Connections 14 Berlin, October 16-17 2018
Personal, Recent Example in Social Media
Social Connections 14 Berlin, October 16-17 2018
Online Social Bullying
• Takes many forms
• Causes Emotional
Harm
• Shown with
Discomfort
Social Connections 14 Berlin, October 16-17 2018
Online Social Bullying
• Takes many forms
• Causes Emotional
Harm
• Shown with
Discomfort
• Examples:
• Belittling
• Othering
• Target of “jokes” (even
by association)
• Group behavior, e.g.
ostracizing, exclusion
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Situational Awareness!
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Being and Promoting Active Bystandership
• In the Moment
• Later
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Understand Inhibitors to Active
Bystandership
• How can you break the inhibitors?
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Goal: De-escalate the situation
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Goal: De-escalate the situation
• Idea: Distract in the situation
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Goal: De-escalate the situation
• Idea: Distract in the situation
• Stay safe: Be aware of Danger
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Situational Awareness!
• Being and Promoting Active Bystandership
• In the Moment
• Later
• Understand Inhibitors to Active Bystandership
• How can you break the inhibitors?
• Goal: De-escalate the situation
• Idea: Distract in the situation
• Stay safe: Be aware of Danger
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Situational Awareness!
• Being and Promoting Active Bystandership
• In the Moment
• Later
• Understand Inhibitors to Active Bystandership
• How can you break the inhibitors?
• Goal: De-escalate the situation
• Idea: Distract in the situation
• Stay safe: Be aware of Danger
Don’t Harm the Harm Doer!
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Respect
• Not pressuring others to admit “harm doing”,
“fault”, or “wrongdoing”
• Understanding
• Patience
Social Connections 14 Berlin, October 16-17 2018
Techniques for Addressing Discrimination,
Hate, and other Harms
• Respect
• Not pressuring others to admit “harm doing”,
“fault”, or “wrongdoing”
• Understanding
• Patience
Don’t Harm the Harm Doer!
Social Connections 14 Berlin, October 16-17 2018
Campaigns for a more respectful culture
Freely available with other languages and countries at https://hatehasnohomehere.org
THE CYBERSMILE FOUNDATION
https://www.cybersmile.org
Social Connections 14 Berlin, October 16-17 2018
“Darkness cannot drive out darkness; only light can do that. Hate
cannot drive out hate; only love can do that.
Martin Luther King, Jr.
Oh $h@# - How to deal with emotional outbursts and hate in social situations
PLATINUM SPONSORS
GOLD SPONSORS
BRONZE SPONSORS
SILVER SPONSORS
SPEEDSPONSORING BEER SPONSOR

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Oh $h@# - How to deal with emotional outbursts and hate in social situations

  • 1. Berlin, October 16-17 2018 Oh $h@#! How to deal with emotional outbursts and hate in social situations Daniel Lieber, IIUI [email protected] @danlieber
  • 2. PLATINUM SPONSORS GOLD SPONSORS BRONZE SPONSORS SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR
  • 3. Social Connections 14 Berlin, October 16-17 2018 “No one is born hating another person because of the color of his skin, or his background, or his religion. People must learn to hate, and if they can learn to hate, they can be taught to love, for love comes more naturally to the human heart than its opposite.” Nelson Mandela Long Walk to Freedom
  • 4. Social Connections 14 Berlin, October 16-17 2018 “No one is born hating another person because of the color of his skin, or his background, or his religion. People must learn to hate, and if they can learn to hate, they can be taught to love, for love comes more naturally to the human heart than its opposite.” Nelson Mandela Long Walk to Freedom We all want to live within a safe community.
  • 5. Social Connections 14 Berlin, October 16-17 2018 Dramatic Hate Increase • People are taught to hate. • Nationalism has brought hate into open. • Increase in hate incidents in 2017 over 2016:
  • 6. Social Connections 14 Berlin, October 16-17 2018 Dramatic Hate Increase • People are taught to hate. • Nationalism has brought hate into open. • Increase in hate incidents in 2017 over 2016: ADL Report, 2/27/2018
  • 7. Social Connections 14 Berlin, October 16-17 2018 Understanding Hate
  • 8. Social Connections 14 Berlin, October 16-17 2018 Physical World/Digital World
  • 9. Social Connections 14 Berlin, October 16-17 2018 Physical World/Digital World
  • 10. Social Connections 14 Berlin, October 16-17 2018 Physical World/Digital World
  • 11. Social Connections 14 Berlin, October 16-17 2018 Personal, Recent Example in Social Media
  • 12. Social Connections 14 Berlin, October 16-17 2018 Online Social Bullying • Takes many forms • Causes Emotional Harm • Shown with Discomfort
  • 13. Social Connections 14 Berlin, October 16-17 2018 Online Social Bullying • Takes many forms • Causes Emotional Harm • Shown with Discomfort • Examples: • Belittling • Othering • Target of “jokes” (even by association) • Group behavior, e.g. ostracizing, exclusion
  • 14. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Situational Awareness!
  • 15. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Being and Promoting Active Bystandership • In the Moment • Later
  • 16. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Understand Inhibitors to Active Bystandership • How can you break the inhibitors?
  • 17. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Goal: De-escalate the situation
  • 18. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Goal: De-escalate the situation • Idea: Distract in the situation
  • 19. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Goal: De-escalate the situation • Idea: Distract in the situation • Stay safe: Be aware of Danger
  • 20. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Situational Awareness! • Being and Promoting Active Bystandership • In the Moment • Later • Understand Inhibitors to Active Bystandership • How can you break the inhibitors? • Goal: De-escalate the situation • Idea: Distract in the situation • Stay safe: Be aware of Danger
  • 21. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Situational Awareness! • Being and Promoting Active Bystandership • In the Moment • Later • Understand Inhibitors to Active Bystandership • How can you break the inhibitors? • Goal: De-escalate the situation • Idea: Distract in the situation • Stay safe: Be aware of Danger Don’t Harm the Harm Doer!
  • 22. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Respect • Not pressuring others to admit “harm doing”, “fault”, or “wrongdoing” • Understanding • Patience
  • 23. Social Connections 14 Berlin, October 16-17 2018 Techniques for Addressing Discrimination, Hate, and other Harms • Respect • Not pressuring others to admit “harm doing”, “fault”, or “wrongdoing” • Understanding • Patience Don’t Harm the Harm Doer!
  • 24. Social Connections 14 Berlin, October 16-17 2018 Campaigns for a more respectful culture Freely available with other languages and countries at https://hatehasnohomehere.org THE CYBERSMILE FOUNDATION https://www.cybersmile.org
  • 25. Social Connections 14 Berlin, October 16-17 2018 “Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that. Martin Luther King, Jr.
  • 27. PLATINUM SPONSORS GOLD SPONSORS BRONZE SPONSORS SILVER SPONSORS SPEEDSPONSORING BEER SPONSOR