OMM.pptx

OMM.pptx

• 1.
  quality that strivesfor near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactional and from product to service. A Six Sigma defect is defined as anything outside of customer specifications To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. Four Phase Approach: Six Sigma will follow a four phase approach: 1. Measure - Determine the error or defect rate 2. Analyze - Understand the Process 3. Improve - Reach for a higher Sigma 4. Control - Monitor through measurement Six Sigma projects follow two project methodologies inspired by Deming’s Plan-Do-Check-Act Cycle. These methodologies, composed of five phases each, bear the acronyms DMAIC and DMADV. One key innovation of Six Sigma involves the “professionalizing” of quality management functions. Formal Six Sigma programs adopt a ranking terminology (similar to some martial arts systems) to define a hierarchy (and career path) that cuts across all business functions