One Stop Shop: How
Centralized Advising
Enhanced the Graduate
Student Experience
Katharina Ojala
Graduate Academic Advisor
Background
• The College of Veterinary Medicine
and Biomedical Sciences
– Five departments
– One major with two graduate degrees
– Each department had their own processes
– Program lacked consistency
Why the Change
• Programmatic changes were
happening
• Each department had different
methods when serving their students
– Admissions
– Advising
– Mentoring
The Transformation
• Programmatic changes were occurring
for both the Master’s and PhD
programs
• Advising from the departments was
consolidated into a centralized
location
• The Dean’s office gained two Graduate
Academic Advisors
The Concept in Action
• Shifting advising responsibilities
– From the departments to a newly created
advising team
• Working off the strengths of the new
graduate advising team
• Providing one location for graduate
students to receive answers
Advising Structure
• Three Graduate Academic Advisors
with different focus areas
– Enrollment Services
• Recruitment and Admissions
– Academic Services
• Graduate Student paperwork
– Student Services
• Graduate Student Association
New Benefits to Students
• Graduate students have one place to
visit
• Advisors collaborate with other offices
on campus
– Office of Graduate and Professional
Studies
– International Student Services
– Other Student Services
• Graduate Students are able to visit one
office for any issue they may have
– Academic
– Faculty Mentor related
– Tuition and fees
– Personal issues
• Many of our students come by just to
say check in with us
• Advisors serve as liaisons between
students and campus offices
Initiatives
• InclusiviTEA
– Open forum advising
– Cultural InclusiviTEA
• World Map
– All graduate students are able to pin
where they are from
• Graduation Regalia Loaner program
– For Master’s students
• Week long orientation with Graduate
Oath Ceremony
Student Feedback
• Consistently receiving positive
feedback from students
– Advising
– Events that are hosted
– Professional development opportunities
• Students that have seen both sides of
advising
– Departmental vs. Dean’s Office level
Where to now?
• Constantly creating new opportunities
– Workshops
– Events
– Cultural inclusion
• Learning more about the needs of our
students
• Continuing to work for the students
Questions
kojala@cvm.tamu.edu
979-845-1533
Thank you!

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One Stop Shop: How Centralized Advising Enhanced the Graduate Student Experience

  • 1. One Stop Shop: How Centralized Advising Enhanced the Graduate Student Experience Katharina Ojala Graduate Academic Advisor
  • 2. Background • The College of Veterinary Medicine and Biomedical Sciences – Five departments – One major with two graduate degrees – Each department had their own processes – Program lacked consistency
  • 3. Why the Change • Programmatic changes were happening • Each department had different methods when serving their students – Admissions – Advising – Mentoring
  • 4. The Transformation • Programmatic changes were occurring for both the Master’s and PhD programs • Advising from the departments was consolidated into a centralized location • The Dean’s office gained two Graduate Academic Advisors
  • 5. The Concept in Action • Shifting advising responsibilities – From the departments to a newly created advising team • Working off the strengths of the new graduate advising team • Providing one location for graduate students to receive answers
  • 6. Advising Structure • Three Graduate Academic Advisors with different focus areas – Enrollment Services • Recruitment and Admissions – Academic Services • Graduate Student paperwork – Student Services • Graduate Student Association
  • 7. New Benefits to Students • Graduate students have one place to visit • Advisors collaborate with other offices on campus – Office of Graduate and Professional Studies – International Student Services – Other Student Services
  • 8. • Graduate Students are able to visit one office for any issue they may have – Academic – Faculty Mentor related – Tuition and fees – Personal issues • Many of our students come by just to say check in with us • Advisors serve as liaisons between students and campus offices
  • 9. Initiatives • InclusiviTEA – Open forum advising – Cultural InclusiviTEA • World Map – All graduate students are able to pin where they are from
  • 10. • Graduation Regalia Loaner program – For Master’s students • Week long orientation with Graduate Oath Ceremony
  • 11. Student Feedback • Consistently receiving positive feedback from students – Advising – Events that are hosted – Professional development opportunities • Students that have seen both sides of advising – Departmental vs. Dean’s Office level
  • 12. Where to now? • Constantly creating new opportunities – Workshops – Events – Cultural inclusion • Learning more about the needs of our students • Continuing to work for the students