One World, One Team 
Aligning a Globally Distributed Team for Success 
Carol Hernandez 
Suparna Sinha Roy
What characterizes a global team? 
Spans across space, organizations. 
Shares responsibility for outcome. 
Relies on technology to interact.
Global Virtual Teams face unique challenges 
Cultural differences. Communication barriers. Lack of face to face time.
Team alignment is essential for high performance 
Shared vision and goals. Shared sense of accountability. 
Strategically mapped roles and responsibilities.
Toolbox to Align Global Teams for Success 
Foster “one team” collaboration 
and accountability 
Manage differences to drive 
innovation and performance 
Align performance drivers to 
meet business results
Foster “One Team” Collaboration and Accountability 
Communicate. Build Trust. Establish clear leadership roles.
Manage Differences to Drive Innovation and Performance 
Use supportive communication strategies. Foster cultural fluency. 
Enable effective information exchange.
Align Performance Drivers to Meet Business Results 
Individual and team scorecards. 
Process and outcome based assessments. 
Team performance based awards.
At the end, it is all about making connections 
What are you doing to connect with your team?
carolh@us.ibm.com suparna@us.ibm.com
References 
De Rosa, Darlene. "Leadership in Action." InterScience. Vol. 28. Issue 6. 
Gibson, Cristina B., and Susan G. Cohen, eds. Virtual Teams That Work: Creating Conditions for Virtual Team 
Effectiveness. First ed. San Francisco: Jossey-Bass, 2003. Print. 
Are Your Global Team Members Miles Apart? , Harvard Management Update, Web. 28 Feb. 2008. 
<http://blogs.hbr.org/2008/02/are-your-global-team-members-m/> 
Edinger, Scott. The ‘Power of Alignment’ Brings Common Ground to Team Goals, Web. 
<http://www.jostle.me/blog/the-power-of-alignment-brings-common-ground-to-team-goals-2> 
Global Team-building: 6 Best Practices for Building Top-Performing Global Teams, Chronus Consulting, Web. 
<http://chronosconsulting.org/blog/53/global-team-building-6-best-practices-for-building-top-performing-global-teams/> 
Global Talent Briefing: Leading a Global Team: Building Alignment, Aperian Global, Web. 
<http://corp.aperianglobal.com/newslettersingle/375> 
How do Leaders Create Alignment, Web. <http://michaelhyatt.com/how-do-leaders-create-alignment.html> 
Pictures: 
iStockphoto.com 
http://www.everystockphoto.com 
http://www.freeimages.com/

One World, One Team: Aligning a Globally Distributed Team for Success

  • 1.
    One World, OneTeam Aligning a Globally Distributed Team for Success Carol Hernandez Suparna Sinha Roy
  • 2.
    What characterizes aglobal team? Spans across space, organizations. Shares responsibility for outcome. Relies on technology to interact.
  • 3.
    Global Virtual Teamsface unique challenges Cultural differences. Communication barriers. Lack of face to face time.
  • 4.
    Team alignment isessential for high performance Shared vision and goals. Shared sense of accountability. Strategically mapped roles and responsibilities.
  • 5.
    Toolbox to AlignGlobal Teams for Success Foster “one team” collaboration and accountability Manage differences to drive innovation and performance Align performance drivers to meet business results
  • 6.
    Foster “One Team”Collaboration and Accountability Communicate. Build Trust. Establish clear leadership roles.
  • 7.
    Manage Differences toDrive Innovation and Performance Use supportive communication strategies. Foster cultural fluency. Enable effective information exchange.
  • 8.
    Align Performance Driversto Meet Business Results Individual and team scorecards. Process and outcome based assessments. Team performance based awards.
  • 9.
    At the end,it is all about making connections What are you doing to connect with your team?
  • 10.
  • 11.
    References De Rosa,Darlene. "Leadership in Action." InterScience. Vol. 28. Issue 6. Gibson, Cristina B., and Susan G. Cohen, eds. Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness. First ed. San Francisco: Jossey-Bass, 2003. Print. Are Your Global Team Members Miles Apart? , Harvard Management Update, Web. 28 Feb. 2008. <http://blogs.hbr.org/2008/02/are-your-global-team-members-m/> Edinger, Scott. The ‘Power of Alignment’ Brings Common Ground to Team Goals, Web. <http://www.jostle.me/blog/the-power-of-alignment-brings-common-ground-to-team-goals-2> Global Team-building: 6 Best Practices for Building Top-Performing Global Teams, Chronus Consulting, Web. <http://chronosconsulting.org/blog/53/global-team-building-6-best-practices-for-building-top-performing-global-teams/> Global Talent Briefing: Leading a Global Team: Building Alignment, Aperian Global, Web. <http://corp.aperianglobal.com/newslettersingle/375> How do Leaders Create Alignment, Web. <http://michaelhyatt.com/how-do-leaders-create-alignment.html> Pictures: iStockphoto.com http://www.everystockphoto.com http://www.freeimages.com/