Openstack 2016 Barcelona - Adiuvo Bot – Smart DevOps using bots for effective triaging and Operations
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The document discusses the adiuvo bot, a smart DevOps tool developed to enhance triaging and operations for OpenStack by utilizing chatbots. It highlights the integration of expert-driven automation workflows, APIs, and artificial intelligence to streamline operations via popular messaging platforms. The project invites community involvement for refinement and expansion of its capabilities.
Openstack 2016 Barcelona - Adiuvo Bot – Smart DevOps using bots for effective triaging and Operations
- 1. Adiuvo Bot – Smart DevOps using bots for effective triaging and Operations Yathiraj Udupi, Rahul Ramakrishna Cisco Systems Inc. OpenStack Summit 2016, Barcelona1
- 2. Openstack Ops and Monitoring • Community is using a variety of tools, APIs • Operational workflows very mundane, ad hoc • Automation scripts help, but still rely on human experts to figure out the right workflow for triaging 2
- 3. How can we make it easy and interesting? Expert driven automation workflows Available Tools and APIs Artificially Intelligent Agents Smart unifying interfaces and interactive platforms Smart Ops, Interactive Triaging! 3
- 4. World of ChatBots – Messaging, Smart rules, AI combined! • An interactive, functional, easy, and sometimes fun service to get things done • Can run on any of the major chat platforms – Slack, Facebook messenger, Telegram, Text messages, etc. • Every business is moving to provide a chatbot – retail e-commerce, news, finance, search, scheduling, social interactions, and so on. • A continuously growing usage of messaging apps • Why not use it for Ops and Monitoring ? 4
- 5. AdiuvoBot for OpenStack! • An early attempt to provide a Chatbot interface to support both OpenStack admin and tenant side ops workflows in an interactive way. • Smart chatbots with ability to learn the typical triage workflows • Simple conversational way of gathering information, and enabling automated rules- driven execution of actions 5
- 6. OpenStack Use Cases • One stop shop for all OpenStack Client API interactions: – AdiuvoBot translates the intent from the message and gathers information/takes actions via the OpenStack APIs – The messaging platform ensures the right access control for the chat users • A controlled environment for Triaging and session report generation – Easy reporting via the chatbot platform by recording the entire triage session – The smart AI agents driving the bot can learn to figure out the common triage workflow actions 6
- 7. Get Involved! • Early stage effort, but a very promising area! • Inviting community to help refine and identify new ideas and integration points • Wiki - https://wiki.openstack.org/wiki/AdiuvoBot 7
- 8. DEMO! 8
- 9. DEMO! 9
- 10. Thank You! 10