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Translation and
Localization Services
Communicate with customers, employees
and vendors in more than one language
Service overview
OpenText meets organizations’ translation and localization
needs efficiently and with the utmost quality, regardless of
the type, size, language or volume of translation needed.
Consistency
OpenText ensures consistency, from pre-production through to project completion. Once a
customer provides content, OpenText confirms the scope of work and assigns the most
qualified team members to the project. Resource professionals have, on average, more than
15 years of language experience.
On-time delivery
OpenText confirms all delivery parameters and manages the project to meet required
turnaround times. The Translation and Localization Services team keeps an open
and transparent dialogue with customers to resolve issues surrounding unforeseen
delays caused by non-controllable events.
Convenient service
OpenText responds promptly to any questions that customers may have and provides
visibility into the project. For example, for large-scale translation projects, the team prepares
a plan listing the priorities of each document, including when each is received and when the
translation is scheduled to be delivered so customers can easily track progress.
Turnkey solution
For requirements beyond standard text translation, OpenText will find a solution that
corresponds to customer needs and stays within budget. For example, if a marketing team
needs an Adobe®
InDesign®
brochure in different languages, the Translation and Localization
Services team can work directly from the InDesign files to provide the final files localized
into the required target languages and ready for print.
200+
A global resource
pool of more than
200 people in more
than 20 countries
1 size fits 1
Resources are available
as exclusive, dedicated
or on-demand
50+
More than 50 years
of combined team
experience to ensure
any project is
a success
75+ languages
Access to resources
to fill your needs no
matter what language
Additional services:
• Transcription
• Accessibility tagging
• Technical writing
2/2
Copyright © 2021 Open Text. All Rights Reserved. Trademarks owned by Open Text.
For more information, visit: https://www.opentext.com/about/copyright-information • 17459EN • 01/2021
opentext.com/contact
“Having worked with OpenText for several years, we appreciate
that the translation team is always willing to collaborate with
us to deliver high-quality translations while respecting tight
deadlines. We regularly work on high-profile projects, and
we know we can have full confidence in OpenText’s ability
to deliver as expected.”
Manager, Engagement and Digital Communications
Natural Resources Canada
OpenText translation process
Translation services are available for:
•	 Newsletters
•	 Press releases
•	 Brand packaging
•	 Marketing collateral
(including website content)
•	 Annual reports
•	 Technical and administrative manuals
•	 Business proposals
and correspondence
•	 Human Resources
documentation and policies
•	 Legal documents
•	 Contracts, agreements, letters of intent
Localization services include:
•	 Technology
•	 Software
•	 Hardware
•	 Documentation
•	 Online help
•	 Web
•	 Web applications
•	 Website content
•	 eLearning
OpenText offers translation services in more than 75 languages, including:
•	 Arabic
•	 Chinese
•	 Dutch
•	 English
•	 French
•	 German
•	 Italian
•	 Japanese
•	 Portuguese
•	 Spanish
Contact OpenText for information
on additional languages.
Client provides
the content
that will require
translation
OpenText
provides a quote
confirming costs
and turnaround
Upon acceptance,
OpenText puts
the request into
production
The translated
content is
delivered to
the client
OpenText is a global company that delivers a personal experience. Each customer is
managed by one project manager and translation resources are dedicated to companies
as needed. OpenText and the customer agree on expectations prior to starting a project
and communicate throughout the process to eliminate surprises and to adjust as needed
to ensure client satisfaction.
About OpenText
OpenText, The Information Company, enables organizations to gain insight through
market leading information management solutions, on-premises or in the cloud.
For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit: opentext.com.
Twitter | LinkedIn
	 Translation and
	 Localization Services
	
Contact
Email:
translationservices@opentext.com
North America toll free:
+1 (877) 678-3461
Outside of North America:
+1 (514) 448-0948

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Opentext Translation and Localization Services

  • 1. 1/2 Translation and Localization Services Communicate with customers, employees and vendors in more than one language Service overview OpenText meets organizations’ translation and localization needs efficiently and with the utmost quality, regardless of the type, size, language or volume of translation needed. Consistency OpenText ensures consistency, from pre-production through to project completion. Once a customer provides content, OpenText confirms the scope of work and assigns the most qualified team members to the project. Resource professionals have, on average, more than 15 years of language experience. On-time delivery OpenText confirms all delivery parameters and manages the project to meet required turnaround times. The Translation and Localization Services team keeps an open and transparent dialogue with customers to resolve issues surrounding unforeseen delays caused by non-controllable events. Convenient service OpenText responds promptly to any questions that customers may have and provides visibility into the project. For example, for large-scale translation projects, the team prepares a plan listing the priorities of each document, including when each is received and when the translation is scheduled to be delivered so customers can easily track progress. Turnkey solution For requirements beyond standard text translation, OpenText will find a solution that corresponds to customer needs and stays within budget. For example, if a marketing team needs an Adobe® InDesign® brochure in different languages, the Translation and Localization Services team can work directly from the InDesign files to provide the final files localized into the required target languages and ready for print. 200+ A global resource pool of more than 200 people in more than 20 countries 1 size fits 1 Resources are available as exclusive, dedicated or on-demand 50+ More than 50 years of combined team experience to ensure any project is a success 75+ languages Access to resources to fill your needs no matter what language Additional services: • Transcription • Accessibility tagging • Technical writing
  • 2. 2/2 Copyright © 2021 Open Text. All Rights Reserved. Trademarks owned by Open Text. For more information, visit: https://www.opentext.com/about/copyright-information • 17459EN • 01/2021 opentext.com/contact “Having worked with OpenText for several years, we appreciate that the translation team is always willing to collaborate with us to deliver high-quality translations while respecting tight deadlines. We regularly work on high-profile projects, and we know we can have full confidence in OpenText’s ability to deliver as expected.” Manager, Engagement and Digital Communications Natural Resources Canada OpenText translation process Translation services are available for: • Newsletters • Press releases • Brand packaging • Marketing collateral (including website content) • Annual reports • Technical and administrative manuals • Business proposals and correspondence • Human Resources documentation and policies • Legal documents • Contracts, agreements, letters of intent Localization services include: • Technology • Software • Hardware • Documentation • Online help • Web • Web applications • Website content • eLearning OpenText offers translation services in more than 75 languages, including: • Arabic • Chinese • Dutch • English • French • German • Italian • Japanese • Portuguese • Spanish Contact OpenText for information on additional languages. Client provides the content that will require translation OpenText provides a quote confirming costs and turnaround Upon acceptance, OpenText puts the request into production The translated content is delivered to the client OpenText is a global company that delivers a personal experience. Each customer is managed by one project manager and translation resources are dedicated to companies as needed. OpenText and the customer agree on expectations prior to starting a project and communicate throughout the process to eliminate surprises and to adjust as needed to ensure client satisfaction. About OpenText OpenText, The Information Company, enables organizations to gain insight through market leading information management solutions, on-premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit: opentext.com. Twitter | LinkedIn Translation and Localization Services Contact Email: [email protected] North America toll free: +1 (877) 678-3461 Outside of North America: +1 (514) 448-0948