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Eslam Hassan 
Oracle Middleware Consultant
The content of this presentation targets business audience. It provides 
an overview for Oracle webcenter suite products as for PORTAL, 
CONTENT and SITES, and describes why it is all about engagement for 
business powering exceptional experiences for customers, partners, and 
employees. Additionally it gives a brief description about each product 
features and functionalities. 
2
AGENDA 
 Business Engagements 
 Oracle Can Help You using “Oracle Webcenter Suite” 
 Managing Structured And Unstructured Content 
 Managing People Interactions and Processes 
 Managing Business Online Experience 
 Summary 
 Q & A 
3
BUSINESS ENGAGEMENTS (1-2) 
4 
Employees Partners 
Customers Analytics 
Social Media
BUSINESS ENGAGEMENTS (2-2) 
 How many internal and external processes per day? 
 How many employees, suppliers and customers? And how many roles do they 
have? 
 How many times business deals were based on remote approvals and actions? 
 How much reports requested per day? 
 How long do the business change? And what are the impacts? 
 What are the costs spent on gathering information? 
 What is the compliance model do you use to overcome fraud? 
5
Oracle Can Help You 
Expanding Business Engagements 
Using 
“Oracle Webcenter Suite” 
6
ORACLE CAN HELP YOU 
7 
“Oracle Webcenter Suite” 
It provides users a 
more secure and 
efficient means to 
consume information 
and interact with 
applications, 
processes, and 
users. 
It enables organizations 
to deliver a compelling 
online experience to 
customers by deploying 
and managing 
sophisticated and 
engaging Websites 
across online channels. 
It consolidates unstructured content from across 
diverse systems so it can be centrally managed and 
then exposes it from within desktop productivity tools, 
business applications, and mobile devices to fit the 
needs of today’s users.
Manage Unstructured Content 
Using 
“Oracle Webcenter Content” 
8
MANAGING STRUCTURED AND 
UNSTRUCTURED CONTENT (1 - 3) 
9
MANAGING STRUCTURED AND 
UNSTRUCTURED CONTENT (2 - 3) 
10
MANAGING STRUCTURED AND 
UNSTRUCTURED CONTENT (3 - 3) 
11 
Feature Benefits 
Document Management • Capture, secure, share and distribute documents. 
• Streamlining communications, automating routine tasks. 
• Lower costs related to the printing, shipping, and storage of 
business documents. 
Capture and Imaging • End-to-end management of document images. 
• Intelligent data capture, and provides annotation and 
markup of images, automates routing and approvals. 
• Quickly automate business processes in Oracle E-Business 
Suite, PeopleSoft Enterprise, and JD Edwards 
EnterpriseOne. 
Records Management • Manage both electronic and physical records. 
• Apply your records management policies. 
Digital Asset Management • Allows users to automate the creation of thumbnails and 
renditions. 
• Storyboard video to help you select key scenes.
Manage People Interactions and 
Processes 
Using 
“Oracle Webcenter Portal” 
12
MANAGING PEOPLE INTERACTIONS AND 
PROCESSES (1-3) 
13 
Sample page of Oracle webcenter Portal
MANAGING PEOPLE INTERACTIONS AND 
PROCESSES (2-3) 
14 
Customizing Oracle Webcenter portal pages
MANAGING PEOPLE INTERACTIONS AND 
PROCESSES (3-3) 
15 
Feature Benefits 
Desktop Integration & Mobile • Enhanced office productivity integration enables users to 
directly edit documents and presentations along with a plug-in 
for Microsoft Outlook and an updated iPhone app. 
Analytics & Management • A complete set of web analytics services and dashboards 
have been added. Direct integration with Oracle Enterprise 
Manager for complete oversight of the entire running 
system. 
Search & Discovery • Direct SES crawlers for all WebCenter Portal content is 
further refined by leveraging the activity streams. 
Team & Social • Layouts and skins for WebCenter Portal's Spaces enables 
teams to get started immediately. Sharing components 
speeds the rate at which information is circulated 
throughout teams.
Managing Business Online 
Experience 
Using 
“Oracle Webcenter Sites” 
16
MANAGING BUSINESS ONLINE 
EXPERIENCE (1- 4) 
17 
Enables marketers and business users to easily create and manage 
contextually relevant social and interactive online experiences across 
multiple channels on a global scale to drive sales and loyalty.
MANAGING BUSINESS ONLINE 
EXPERIENCE (2- 4) 
18
MANAGING BUSINESS ONLINE 
EXPERIENCE (3- 4) 
19 
Feature Benefits 
Easy-To-Use Content Authoring 
and Design Tools For Business 
Users 
• Business users can contribute and manage Web content in 
real-time, with intuitive interfaces and drag-and-drop 
content authoring and layout capabilities designed for the 
non-technical user. 
• IT and the various lines of business are enabled to work 
together seamlessly through powerful, targeted interfaces 
to deliver effective online communications via a wide variety 
of Web and mobile properties. 
Sophisticated Customer 
Segment-Based Targeting and 
Predictive Targeting via Oracle 
Real-Time Decisions Integration 
• Significantly improve retention and conversion of site 
visitors by targeting specific customer segments with 
relevant recommendations and promotions. The enhanced 
Web experience improves customer loyalty, drives revenue, 
and increases campaign effectiveness. 
• Targeting functionality empowers marketers to create and 
manage targeted campaigns with simple interfaces. 
• Marketers can create rules defining what content will be 
delivered to each customer segment online.
MANAGING BUSINESS ONLINE 
EXPERIENCE (4- 4) 
20 
Feature Benefits 
User-Generated Content and 
Personalized, Customizable 
Gadgets with Enterprise 
Moderation 
• Organizations are enabled to easily incorporate user-generated 
content such as comments, ratings, reviews, 
polls, and blogs. 
• Social login and social sharing encourages site visitors to 
interact online and share information they like with their 
social networks. 
Highly Scalable Web Content 
Management (WCM) Platform 
• Advanced multi-site management for hundreds of 
departmental, regional, and multi-lingual sites is easily 
accomplished through workflow-based processing, role-based 
editing and enterprise-strength content management 
and delivery capabilities. 
Access Content Stored Across 
the Enterprise and Integrate with 
Oracle's CRM and E-Commerce 
Applications 
• Enterprise content such as documents, images, video and 
other rich media stored across the organization is easily 
accessible for Web publishing via integration with a 
number of systems, including WebCenter Content, EMC 
Documentum, Microsoft SharePoint, Windows and Unix file 
systems.
Summary 
21
SUMMARY 
22 
The Center of Engagement for Business 
 Three pillars working 
together Sites, Portal, and Content. 
 Mobile experience across devices 
including smartphones, tablets, and 
laptops. 
 Transforming Organizations to 
Social Business Improve 
Business Agility, Increase Customer 
Loyalty, Enhance User Productivity, 
Seamless Access to the Right 
Information. 
 Connecting People and 
Information Desktop/Mobile/Tablet 
, Search, Gadgets, Application 
Integration.
23
THANK YOU 
24

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Oracle Webcenter Suite Overview

  • 1. Eslam Hassan Oracle Middleware Consultant
  • 2. The content of this presentation targets business audience. It provides an overview for Oracle webcenter suite products as for PORTAL, CONTENT and SITES, and describes why it is all about engagement for business powering exceptional experiences for customers, partners, and employees. Additionally it gives a brief description about each product features and functionalities. 2
  • 3. AGENDA  Business Engagements  Oracle Can Help You using “Oracle Webcenter Suite”  Managing Structured And Unstructured Content  Managing People Interactions and Processes  Managing Business Online Experience  Summary  Q & A 3
  • 4. BUSINESS ENGAGEMENTS (1-2) 4 Employees Partners Customers Analytics Social Media
  • 5. BUSINESS ENGAGEMENTS (2-2)  How many internal and external processes per day?  How many employees, suppliers and customers? And how many roles do they have?  How many times business deals were based on remote approvals and actions?  How much reports requested per day?  How long do the business change? And what are the impacts?  What are the costs spent on gathering information?  What is the compliance model do you use to overcome fraud? 5
  • 6. Oracle Can Help You Expanding Business Engagements Using “Oracle Webcenter Suite” 6
  • 7. ORACLE CAN HELP YOU 7 “Oracle Webcenter Suite” It provides users a more secure and efficient means to consume information and interact with applications, processes, and users. It enables organizations to deliver a compelling online experience to customers by deploying and managing sophisticated and engaging Websites across online channels. It consolidates unstructured content from across diverse systems so it can be centrally managed and then exposes it from within desktop productivity tools, business applications, and mobile devices to fit the needs of today’s users.
  • 8. Manage Unstructured Content Using “Oracle Webcenter Content” 8
  • 9. MANAGING STRUCTURED AND UNSTRUCTURED CONTENT (1 - 3) 9
  • 10. MANAGING STRUCTURED AND UNSTRUCTURED CONTENT (2 - 3) 10
  • 11. MANAGING STRUCTURED AND UNSTRUCTURED CONTENT (3 - 3) 11 Feature Benefits Document Management • Capture, secure, share and distribute documents. • Streamlining communications, automating routine tasks. • Lower costs related to the printing, shipping, and storage of business documents. Capture and Imaging • End-to-end management of document images. • Intelligent data capture, and provides annotation and markup of images, automates routing and approvals. • Quickly automate business processes in Oracle E-Business Suite, PeopleSoft Enterprise, and JD Edwards EnterpriseOne. Records Management • Manage both electronic and physical records. • Apply your records management policies. Digital Asset Management • Allows users to automate the creation of thumbnails and renditions. • Storyboard video to help you select key scenes.
  • 12. Manage People Interactions and Processes Using “Oracle Webcenter Portal” 12
  • 13. MANAGING PEOPLE INTERACTIONS AND PROCESSES (1-3) 13 Sample page of Oracle webcenter Portal
  • 14. MANAGING PEOPLE INTERACTIONS AND PROCESSES (2-3) 14 Customizing Oracle Webcenter portal pages
  • 15. MANAGING PEOPLE INTERACTIONS AND PROCESSES (3-3) 15 Feature Benefits Desktop Integration & Mobile • Enhanced office productivity integration enables users to directly edit documents and presentations along with a plug-in for Microsoft Outlook and an updated iPhone app. Analytics & Management • A complete set of web analytics services and dashboards have been added. Direct integration with Oracle Enterprise Manager for complete oversight of the entire running system. Search & Discovery • Direct SES crawlers for all WebCenter Portal content is further refined by leveraging the activity streams. Team & Social • Layouts and skins for WebCenter Portal's Spaces enables teams to get started immediately. Sharing components speeds the rate at which information is circulated throughout teams.
  • 16. Managing Business Online Experience Using “Oracle Webcenter Sites” 16
  • 17. MANAGING BUSINESS ONLINE EXPERIENCE (1- 4) 17 Enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.
  • 18. MANAGING BUSINESS ONLINE EXPERIENCE (2- 4) 18
  • 19. MANAGING BUSINESS ONLINE EXPERIENCE (3- 4) 19 Feature Benefits Easy-To-Use Content Authoring and Design Tools For Business Users • Business users can contribute and manage Web content in real-time, with intuitive interfaces and drag-and-drop content authoring and layout capabilities designed for the non-technical user. • IT and the various lines of business are enabled to work together seamlessly through powerful, targeted interfaces to deliver effective online communications via a wide variety of Web and mobile properties. Sophisticated Customer Segment-Based Targeting and Predictive Targeting via Oracle Real-Time Decisions Integration • Significantly improve retention and conversion of site visitors by targeting specific customer segments with relevant recommendations and promotions. The enhanced Web experience improves customer loyalty, drives revenue, and increases campaign effectiveness. • Targeting functionality empowers marketers to create and manage targeted campaigns with simple interfaces. • Marketers can create rules defining what content will be delivered to each customer segment online.
  • 20. MANAGING BUSINESS ONLINE EXPERIENCE (4- 4) 20 Feature Benefits User-Generated Content and Personalized, Customizable Gadgets with Enterprise Moderation • Organizations are enabled to easily incorporate user-generated content such as comments, ratings, reviews, polls, and blogs. • Social login and social sharing encourages site visitors to interact online and share information they like with their social networks. Highly Scalable Web Content Management (WCM) Platform • Advanced multi-site management for hundreds of departmental, regional, and multi-lingual sites is easily accomplished through workflow-based processing, role-based editing and enterprise-strength content management and delivery capabilities. Access Content Stored Across the Enterprise and Integrate with Oracle's CRM and E-Commerce Applications • Enterprise content such as documents, images, video and other rich media stored across the organization is easily accessible for Web publishing via integration with a number of systems, including WebCenter Content, EMC Documentum, Microsoft SharePoint, Windows and Unix file systems.
  • 22. SUMMARY 22 The Center of Engagement for Business  Three pillars working together Sites, Portal, and Content.  Mobile experience across devices including smartphones, tablets, and laptops.  Transforming Organizations to Social Business Improve Business Agility, Increase Customer Loyalty, Enhance User Productivity, Seamless Access to the Right Information.  Connecting People and Information Desktop/Mobile/Tablet , Search, Gadgets, Application Integration.
  • 23. 23