Organization and Challenges
(with Best Practices)
Behind a Successful Open-Source Project
#OSDAY23 @schrodinger_hat
https://www.linkedin.com/in/fcorti/
FrkCorti
Maturity
Sustainability
Organization
(Main) Challenges
What Open Source gives you back
(at least what it gives to me)
#OSDAY23 @schrodinger_hat
Francesco Corti
Product Manager
#OSDAY23 @schrodinger_hat
Creator: Bart
Source: Magic potion
License: CC BY-NC 2.0
Creator: Hans Splinter
Source: Viking
License: CC BY-ND 2.0
Small team
Working without any stop
Always in emergency
Very low budget
Dreaming contributors
Market fit!
#OSDAY23 @schrodinger_hat
#OSDAY23 @schrodinger_hat
Recognitions
Contributions
Opportunities
Monetization strategy
Recognitions
Contributions
Opportunities
Monetization strategy
#OSDAY23 @schrodinger_hat
Foundation Owned
Sustainability
#OSDAY23 @schrodinger_hat
How to reach the sustainability?
Open Source
&
Free
Licence
&
Cost #OSDAY23 @schrodinger_hat
The Open Source funnelling
Open Source
Discovery
Trial
POC
Adoption
Buy
Upsell
Differentiation
“Usual Business”
What To Do Here?
#OSDAY23 @schrodinger_hat
Org supporting Open Source
● Open Source products usually target techies (not business directly)
● Techies dislike (the traditional) marketing
Developer Relations
Engineering
Product Management
User Experience (Designers)
User Researchers
Marketing
Sales / Pre Sales
Customer Success
#OSDAY23 @schrodinger_hat
What are the main challenges?
(the top 6 challenges)
#OSDAY23 @schrodinger_hat
#1 - Loving the Community
● Communities don’t survive if not supported
○ Recognitions
○ Rewards
○ Inclusion
● Developer Relations are crucial
○ The risk is to compromise the top of the funnel
○ DevRel are hard to measure and justify
● What are the most common tasks?
○ Dedicated Conferences and generic conferences
○ Local Meetups
○ Community sessions and Office Hours
○ Recognitions and Rewards
○ Blogs, articles, books, etc.
#OSDAY23 @schrodinger_hat
#2 - Organizing the engineering
● Engineers needs to support the Open Source community
○ Forums, Support, Q&A, blog posts and articles,
contributions…
○ Everything that DevRel cannot do alone
● Splitting Engineering between Open Source and Paying
offering generates tension
#OSDAY23 @schrodinger_hat
#3 - Managing contributions
● Contributions are usually managed through a team(s)
● Does it work at scale? No!
● The Special Interest Groups (SIGs)
○ K8S model (used also by Backstage)
○ SIGs per “function” does not seem to work
○ SIGs per “business value” seems to work
#OSDAY23 @schrodinger_hat
#4 - The differentiation strategy
● Deciding what is given out for free and what is not
● This is a challenge for all the Business Open Source
companies
○ It impacts revenues
○ Few people know what Open Source really means
○ There is always tension with “Sales”
#OSDAY23 @schrodinger_hat
#5 - The business value of OS
Should we stop doing Open Source?
#OSDAY23 @schrodinger_hat
#6 - Growth pace
● Someone may decide to fork the project
vs
#OSDAY23 @schrodinger_hat
#OSDAY23 @schrodinger_hat
https://www.linkedin.com/in/fcorti/
FrkCorti
Thank you!
Organization and Challenges
(with Best Practices)
Behind a Successful Open-
Source Project

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Organization and challenges (with best practices) behind a successful open-source project