Orsyp Software

Automate and Optimize
the Performance of
Your Business Systems

© ORSYP 2013 • Confidential & Proprietary • page 1

About ORSYP
IT Ops Specialists

Software Solutions for On-Premise & the Cloud

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 Workload Automation
 IT Performance Management
 WAN Optimization & Application-aware Network
Performance Monitoring

Singular focus with 27 years experience
Trusted by 1500 leading corporations
97% customer retention
Industry’s only ‘Customer-First’ committed
resolution service guarantee

Global Reach -- Local Service

Endorsed by Leading Industry Analysts

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 “Provides the most scalable & resilient
architecture” (1)
 “Offers reliable and easy-to-use products at a
competitive price”(2)
 “Unique peer-to-peer architecture is wellsuited to large-scale implementations” (3)

280 ITOM-certified staff across 10 regional centers
Multi-lingual 24x7 global support
Technology centers: Paris, Boston, Montreal, HK
ORSYP Institute = IT Operations innovation center

(1)


(2)

(3)

Dollar Universe – Workload Automation


Workload Automation Pain Points*
Struggling to connect the apps and processes that support your business?

76%
Unable to manage and monitor SAP jobs and your other business workload?

69%
Failing to meet executive deadlines because critical update and reporting jobs overrun?

62%

Pain
Points

Under pressure to cut costs but need extra headcount to meet latest business demands?

59%
Want to leverage Cloud & virtualization when managing peak demands, such as end-of-quarter?

48%
Lacking the firepower to capture Big Data and run the analytics your business needs to see?

42%
0%

25%

% of Customers

50%

*Based on two year analysis of ORSYP’s new customers

75%

Typical Starting Point of ORSYP’s Workload Automation Customers
Manual Job Scheduling
App-specific Job Scheduling
Manual operations
•
Hand-offs/interventions
•
Staff monitoring 24x7
•
No visibility or control of IT
workload

App-centric batch automation
• Basic scheduling features
• No support for other business apps

Scripting
•
No flexibility
•
Lack of support and
maintenance

Managing IT workload
• Limited monitoring
• Multiple logins reduce visibility
• Weak coverage of IT ops tasks

Impact
•
Risk of human errors
•
Delays => failing to meet
TTD SLAs

Impact
• Extra IT OpEx submitting/checking jobs
• End-to-end business processes exposed
to IT errors and delays


Traditional Job Scheduling
Operating system centric
• No control of business app jobs
• Multiple tools needed for X-platform
• Complex to manage & monitor
Master/agent architecture
• Lacks scalability and resilience
Unable to serve new business/IT needs
• Cloud, virtualization, Big Data etc.
Impact
• Increased TCO – extra staff &
software fees

ORSYP Dollar Universe
Workload Automation
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Automate business application workload
Bridge dependencies between applications
Centralize monitoring of all IT workload
Provision cloud capacity to meet peak demands
Business continuity when automating DR switches

Key Features
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Unique distributed app server architecture
Integrate with packaged & custom apps
Consolidate cron and Windows scheduled workload
Load balancing & high availability
Promote jobs using integrated change management
Audit reporting & integrated security

The ORSYP Multiplier Effect


Dollar Universe Architecture

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Accelerate turnaround times on IT workload
Optimize on-prem & cloud compute power
Achieve CAPEX & OPEX savings
Scale IT operations without adding overhead

ORSYP Unijob
Control

100% Automation
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Centralize

Standardize

Consolidate crontab workload
Real-time monitoring & alerting
Centralize job definition & administration
Manage deployment of jobs
Report on automated IT activities

Key Features
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1-click import of cron jobs
Unified viewer to monitor all workload
Seamless integration with Dollar Universe
Automated error detection & notifications
Multi-platform coverage

Unijob Architecture

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Enterprise-wide coverage of automation needs with a
single solution
Simplify IT operations management
Minimize impact of failing cron jobs
Comply with IT audit demands

ORSYP Adoption – Maximize the Benefits, Minimize the Risks
Product Demonstration
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Job
definitions, workflows, design,
reporting …

ROI Calculation
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Proven Migration Methodology
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5 step process
uConverter migration tool


Details your automation operating costs
Evaluates cost reduction opportunities

Sysload – IT Performance and Capacity Management


IT Performance Management Pain Points*
Application performance slowdowns impacting your business?

74%
Users calling about poor response times that you should already be aware of?

68%
IT systems poorly equipped to deal with spikes in business activity ?

59%

Pain
Points

Lack the visibility you need to pinpoint problems and find a solution?

56%
Staff monopolized with supporting your end users and the services they use?

49%
Spending too much on servers installed in your data center that are underutilized

43%
Unable to accurately size the IT resources needed to support future business demands?

38%
0%

25%

% of Customers

50%


75%

Typical Starting Point of ORSYP’s IT Operations Performance Management Customers
Basic Availability
Monitoring
Nagios, Solar Winds, Splunk, etc.
• Tools need extensive tailoring to
fit user environment
• No accurate analysis of resource
utilization
• Lacks actionable performance
data
Limited visibility & control
•
Difficulties pinpointing
performance problems
•
Unable to replay issues and take
corrective actions
Impact
•
Extended TTR due to firefighting
•
Over-staffing

Hypervisor
Resource Management
Siloed approach
• Lacks support for non-VM centric apps
• Actions limited to VM/LPAR controls
• Poor visibility of enterprise performance
Inefficient performance monitoring
• No visibility inside VMs / LPAR
• No application and process details
• Poor detection of apps issues
Impact
• Inability to deliver consistent data &
analysis throughout the organization
• End user service delivery at risk

Manual Capacity Planning
Inaccurate data
•
Multiple sources of data
•
Discrepancies across teams and
platforms
•
Missing details that affects capacity
Fails to match daily needs
• Difficulties producing timely reports
• Biased forecasts due to non-linear
behavior of systems
Impact
• Performance outages
• Overspending

ORSYP Sysload
IT Performance & Capacity Management
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Real-time monitoring
Early detection and notification
Problem troubleshooting
Capacity management and planning

Key Features
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Distributed architecture, unlimited scalability
Big data collection ensures high granularity
Enterprise visibility with deep-dive analysis
Baseline, predictive & ‘what-if’ forecasting
Out-of-the-box monitoring of server infrastructure
Seamless integration of custom or business metrics



Sysload Architecture

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Exceed end user experience SLA goals
Reclaim underutilized server capacity
Save on software fees & hardware costs
Eliminate bottlenecks & reduce resolution times
Map IT resource needs to business growth

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Monitoring, Troubleshooting, R
eporting, Forecasting …

Proof Of Concept
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Fast Implementation
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Do-It-Yourself or assisted by
ORSYP teams, quick results
guaranteed by product design


Evaluate the features in your own
environment

Streamcore – Network Performance Management


Network Performance Management Pain Points*
Users complaining about poor response times; Network slowdowns impacting your business?

71%
Lack ability to report on SLAs to management and external stakeholders?

64%
Unable to assign business priorities to network traffic carrying important application data?

62%

Pain
Points

Staff monopolized supporting user network services issues; Difficult to pinpoint problem areas?

56%
Over spending on internal/external network infrastructure; Ill-equipped to forecast future needs?

52%
Users not getting consistent performance when accessing on-premise & SaaS-based applications?

46%
Need to secure communication of sensitive business information?

37%
0%

25%

% of Customers

50%


75%

Typical Starting Point of ORSYP’s Network Performance Management Customers
Non-Application
Aware NPM

No application visibility
•
Link-oriented
•
Volume only
•
Measured in minutes
Only up & down
•
No performance or useroriented metrics
No action path
•
No prescribed solution to
solve network-related
issues

Data-focused
APM + Netflow
Volume of data & set of tools
•
Billions of tickets or packets to navigate
•
Different products
APM
•
Datacenter code performance-oriented
Netflow
•
No user perception
•
Limited to volume and throughput
•
Poor encrypted traffic management
No action path
•
No prescribed solution to solve
network-related issues


Bulk Traffic WOC

Symmetric
•
Requires equipment at both ends
•
Difficult to address
internet, customers, external users
Backbone traffic
•
Address only unencrypted
voluminous traffic
•
Poor at addressing
encrypted, multimedia , real-time &
interactive traffic
Weak monitoring
•
Manages only part of the flows

Streamcore
Network Performance Management
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Monitor WAN communications
Prioritize network traffic
Accelerate application delivery
Optimize bandwidth utilization
Troubleshoot network problems
Multi-dimensional performance reporting

Key Features
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Web portal for real-time monitoring
Deep packet inspection (DPI) & tagging
Predefined catalog of 400+ services
Compression & web caching
Network topology maps



Streamcore Architecture

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Enhance end-user experience
Assure SaaS Internet performance
Enable large scale deployments
Consolidate IT infrastructure
Improve audio and videoconferencing

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Troubleshooting, QoS, Reporti
ng

ROI Calculation
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Try & Buy or Proof of Concept
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Deployment on a subset of the network
Real troubleshooting and QoS effects


Details your network operating costs
Evaluates cost reduction opportunities

ORSYP Manifesto

IT operations has
become the
heartbeat of the
business

IT operations
is a
profession, not a
job

We are an
advocate and
voice for the IT
ops profession


What ever it
takes – we are
accountable to
our customers

IT operations
executives are
the change
agents

Orsyp Software

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