Our Future: Robotic Process Automation
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Robotic process automation (RPA) is software designed to perform high-volume, repetitive tasks that humans typically do, such as invoicing and data management. RPA offers significant advantages including time savings, cost effectiveness, error reduction, and improved customer experience, and is applicable in various sectors like healthcare, human resources, and banking. The future of RPA is expected to see advancements with artificial intelligence integration, potentially replacing up to 35% of jobs with automated solutions.
Our Future: Robotic Process Automation
- 2. Our Future: Robotic Process Automation
- 3. What is RPA? In simple terms, Robotic Process Automation is a software that can perform high volume and repetitive tasks just as humans do. For example, creating invoices by collecting data and mailing them to the relevant persons. RPA software is based on artificial intelligence and machine learning. The software is programmed in such a way that it follows a basic algorithm and deliver the required results. They are designed just to mimic a human worker. These software/robots can also perform complex tasks. RPA can be classified into three main categories, 1.Probots - These types of Robots can perform simple repetitive tasks. 2.Knowbots - It is used to gather and store information and then analyze it. 3.Chatbots - It simulates human conversation through voice or text. Sometimes it is so accurate that it becomes difficult to differentiate between customer service executive and a chatbot.
- 4. Advantages of RPA Following are the advantages of Robotic Process Automation, 1. Saving time Automotive and repetitive tasks are often time consuming and boring. Thus, RPA saves valuable time of employees by performing these monotonous actions 2. Cost Effectiveness It can save cost up to 90% when human is replaced by RPA. 3. Error-free Humans are prone to error when high volume and repetitive tasks performed by them, while RPA is error free and you don’t need to recheck the results as it will always give accurate outcomes.
- 5. 4. Seamless Workflow It can improve the workflow process by performing a series of tasks in a proper sequence. 5. Increased Output Humans have a limit they can’t work for 24*7, but robots can work for 24*7, 365 days without stopping unless a technical failure occurs. Thus, automation gives you an edge over your competitors. 6. Improved customer experience It’s 1 AM customer problem that needs to be solved, RPA Development Services will be active 24*7 and will solve the problem by analyzing it and giving an accurate and reliable result. 7. No need of paper-pen You no need to note down anything, everything will be stored by robots and information will be available to the employers.
- 7. Robotic process automation is used in various industries, following are some of the main applications of RPA, 1.Travel and Logistic Passengers ticketing booking and mailing all the details Accounting and Data Management 2.Healthcare Patients records and claims Customer support, billing and account management 3.Human Resources Candidates shortlisting, Job posting, etc. Employee detail management like salary payment, employee leave details and sending regular emails. 4. Customer Service Chatbots and automated call centers to solve customer problems at any time Verifying Information, automated sales mail, and billings.
- 8. 5.Supply Chain Management Automating Order details, package tracking, and inventory management Order processing, payments and data management 6.Banking and Other Financial Services RPA in banking helps to Automated account openings and closings, managing foreign exchange, card activation, etc. Processing insurance claims, sending messages and emails to a customer, online transactions processing and funds management 7. Big Data Processing and Data Mining Management, securing and storing a large amount of data Accurate and relevant data can be mined used RPA
- 9. Top 6 Features your RPA Must Have
- 10. The Future of RPA
- 11. Robotic Process Automation will be the next technological revolution of the 21st century. Though it is in the initial phase we can expect a lot of improvements in the future. As per the Forrester report, the market will be more than $ 2.9 Billion by 2021. • Different industries like manufacturing, aviation, retail, etc. will be using RPA. • Data entry and Data mining jobs will soon become extinct • It will be used to give more accurate results and improve efficiency Artificial Intelligence combined with RPA will improve the algorithm and will be able to perform operations with logic. In future RPA will be making our life easier and more jobs will be automated. Workers will no longer have to do boring, mundane and monotonous jobs, according to research by Oxford University 35% of the jobs will be taken by RPA. It will drive up efficiency, quality and customer satisfaction. The next generation RPA is often referred to as RPA 2.0, which will be incorporated machine learning and artificial technology. So, it will be unassisted RPA which will perform operations without any human interaction. But clear algorithms and rules must be defined for the software to run smoothly.
- 12. CONTACT US Web: www.zenesys.com Address: 2591 Dallas Parkway, Suite 300 Frisco, USA Email: [email protected] Phone: +1 (323) 565-1141