Overcoming Barriers to the Cloud
Andy Milsark
Andy Milsark
• Fpweb.net
• Lead SharePoint Engineer
• Private Cloud Architect
• @amilsark
• amilsark@fpweb.net
Agenda
• Why CEOs are pushing cloud
• Barriers to cloud adoption
• How to mitigate risk and break down the
barriers
• SharePoint in the Cloud
• Your roadmap to the cloud
CEOs Want the Cloud
• Reduce Costs
• Reduce IT Overhead
• Boost company agility/productivity/efficiency
• Get products to market faster
CEO Goals
• Increase the value of the company
• Mitigate Risk
• Be strategic
CEO to IT Leadership
• Let’s move to the cloud now
• IT - It is not always a quick implementation
• IT - We need to fully explore the solutions,
vendors, risk, etc
Influencers of the Cloud
• US Government - Cloud First Policy
• Microsoft big cloud investments in Azure and
Office 365
• Subscription vs. up front
Cloud Adoption Trends
• More organizations are willing to house data
externally
• A common questionnaire (RFP) is the most
utilized risk evaluation method
• 50% or less have a formal cloud provider
evaluation process
Cloud Use Cases
Function Migration Now Migration in 2 Years
Email/Collaboration 57% 31%
Sales/Marketing 54% 32%
Office Productivity Tools 46% 37%
IT Management 41% 40%
Customer Care 41% 45%
BI / Analytics 32% 46%
Content Management 30% 53%
Poll
• Who is using cloud services?
• What are some barriers/issues you’ve come
across?
Barriers to the Cloud
1. Security
2. Performance
3. Reliability
4. Contractual  Legal
Security
• Information Security
• Data Ownership
• Regulatory Compliance
• Malicious Attack Protection
Performance
• Performance Standards
• User Authentication
• Caching Services
Reliability
• Uptime SLA
• Support Procedures, SLA
• Incident Escalation Process
• Technology Stability
Contractual Barriers
http://public.brighttalk.com/resource/core/11989/april_9_prepare_for_minimize_security_jheiser_18197.pdf
Possible Risks of Cloud Computing
• Loss of data or service availability
• Loss of application control
– Change control, integration, migration costs
• Compliance violation
• Loss of confidentiality
Government Access To Cloud Data
• Patriot Act -The US Govt. can seize data
• Other countries such as Canada, Australia, UK
can seize data even if servers are in another
country as well
• Private hosting companies are less of a target
of terrorists/hackers due to higher price point
and more isolated hardware/network
Understand IT Responsibilities
https://www.simple-talk.com/cloud/development/a-comprehensive-introduction-to-cloud-computing/
Removing the Barriers
• Define detailed requirements
• Set expectations with moving to a new
subscription model and giving up some
control
• Find qualified providers
• Gain trust in the provider
• Verify the provider
Define Requirements
• Moving applications or replacing?
• Business critical app requiring high
availability?
• What amount of data, users, bandwidth?
• Expected growth?
• Does it need to be compliant?
SharePoint in the Cloud
• Which SharePoint version do you need?
• Customizations, 3rd party apps
• UserSystem integration
• Data compliance, retention needs
• Vendor supportadmindev services
• DR Options - RTO,RPO
O365 vs. On-prem/private cloud
• No full trust code (many 3rd party apps require
this)
• No Content Search WP
• No PerformancePoint
• WCM features lacking for public sites (cross site
publishing, faceted nav, image renditions)
• No analyticsAuditing
• No Content Type Hub
Set Expectations
• No you will not lose your job
• How will this affect change control, backups,
monitoring, alerts?
• Budgets may change with a pay as you go
model (or up front for long term contracts)
• Educate users and administrators on the cloud
solution
Find Providers
• Get references from Microsoft, partners, other
organizations in your industry
• Attend trade shows (cloud, Gartner, SP
Specific, etc)
• When in doubt goo(Bing) it
• Look for expertise in the type of application or
platform you need
Gain Trust in the Provider
• Murphy's Law – things break sometimes
• Transparency and communication
• Technology experience
• Remember that they are an extension of your
IT team.
– If not evaluate other providers
Verify the Provider
• Run a POC!
• Verify the provider meets your requirements
and SLA (these may be different in a smaller
POC)
• Test out support processes and transparency
through communication
Road Map to the Cloud for the CEO
• Identify IT pain points and Applications that
can be offloaded
• Thoroughly plan and define requirements
• Analyze the costs, benefits, and risks
• Choose a vendor and run a POC!
• Move the applications to production
Reference
• SharePoint Private Cloud Hosting – Fpweb.net
• CDW - 2013 State of the Cloud Report - http://bit.ly/XJLk5F
• US Federal Cloud Computing Strategy
• Gartner Research on Cloud Computing
• KPMG – 2012 cloud Providers Survey
Questions?
• Fpweb.net booth / experts lounge
• @amilsark
• amilsark@fpweb.net

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Overcoming Barriers to the Cloud

  • 1. Overcoming Barriers to the Cloud Andy Milsark
  • 2. Andy Milsark • Fpweb.net • Lead SharePoint Engineer • Private Cloud Architect • @amilsark • [email protected]
  • 3. Agenda • Why CEOs are pushing cloud • Barriers to cloud adoption • How to mitigate risk and break down the barriers • SharePoint in the Cloud • Your roadmap to the cloud
  • 4. CEOs Want the Cloud • Reduce Costs • Reduce IT Overhead • Boost company agility/productivity/efficiency • Get products to market faster
  • 5. CEO Goals • Increase the value of the company • Mitigate Risk • Be strategic
  • 6. CEO to IT Leadership • Let’s move to the cloud now • IT - It is not always a quick implementation • IT - We need to fully explore the solutions, vendors, risk, etc
  • 7. Influencers of the Cloud • US Government - Cloud First Policy • Microsoft big cloud investments in Azure and Office 365 • Subscription vs. up front
  • 8. Cloud Adoption Trends • More organizations are willing to house data externally • A common questionnaire (RFP) is the most utilized risk evaluation method • 50% or less have a formal cloud provider evaluation process
  • 9. Cloud Use Cases Function Migration Now Migration in 2 Years Email/Collaboration 57% 31% Sales/Marketing 54% 32% Office Productivity Tools 46% 37% IT Management 41% 40% Customer Care 41% 45% BI / Analytics 32% 46% Content Management 30% 53%
  • 10. Poll • Who is using cloud services? • What are some barriers/issues you’ve come across?
  • 11. Barriers to the Cloud 1. Security 2. Performance 3. Reliability 4. Contractual Legal
  • 12. Security • Information Security • Data Ownership • Regulatory Compliance • Malicious Attack Protection
  • 13. Performance • Performance Standards • User Authentication • Caching Services
  • 14. Reliability • Uptime SLA • Support Procedures, SLA • Incident Escalation Process • Technology Stability
  • 16. Possible Risks of Cloud Computing • Loss of data or service availability • Loss of application control – Change control, integration, migration costs • Compliance violation • Loss of confidentiality
  • 17. Government Access To Cloud Data • Patriot Act -The US Govt. can seize data • Other countries such as Canada, Australia, UK can seize data even if servers are in another country as well • Private hosting companies are less of a target of terrorists/hackers due to higher price point and more isolated hardware/network
  • 19. Removing the Barriers • Define detailed requirements • Set expectations with moving to a new subscription model and giving up some control • Find qualified providers • Gain trust in the provider • Verify the provider
  • 20. Define Requirements • Moving applications or replacing? • Business critical app requiring high availability? • What amount of data, users, bandwidth? • Expected growth? • Does it need to be compliant?
  • 21. SharePoint in the Cloud • Which SharePoint version do you need? • Customizations, 3rd party apps • UserSystem integration • Data compliance, retention needs • Vendor supportadmindev services • DR Options - RTO,RPO
  • 22. O365 vs. On-prem/private cloud • No full trust code (many 3rd party apps require this) • No Content Search WP • No PerformancePoint • WCM features lacking for public sites (cross site publishing, faceted nav, image renditions) • No analyticsAuditing • No Content Type Hub
  • 23. Set Expectations • No you will not lose your job • How will this affect change control, backups, monitoring, alerts? • Budgets may change with a pay as you go model (or up front for long term contracts) • Educate users and administrators on the cloud solution
  • 24. Find Providers • Get references from Microsoft, partners, other organizations in your industry • Attend trade shows (cloud, Gartner, SP Specific, etc) • When in doubt goo(Bing) it • Look for expertise in the type of application or platform you need
  • 25. Gain Trust in the Provider • Murphy's Law – things break sometimes • Transparency and communication • Technology experience • Remember that they are an extension of your IT team. – If not evaluate other providers
  • 26. Verify the Provider • Run a POC! • Verify the provider meets your requirements and SLA (these may be different in a smaller POC) • Test out support processes and transparency through communication
  • 27. Road Map to the Cloud for the CEO • Identify IT pain points and Applications that can be offloaded • Thoroughly plan and define requirements • Analyze the costs, benefits, and risks • Choose a vendor and run a POC! • Move the applications to production
  • 28. Reference • SharePoint Private Cloud Hosting – Fpweb.net • CDW - 2013 State of the Cloud Report - http://bit.ly/XJLk5F • US Federal Cloud Computing Strategy • Gartner Research on Cloud Computing • KPMG – 2012 cloud Providers Survey
  • 29. Questions? • Fpweb.net booth / experts lounge • @amilsark • [email protected]