The document summarizes a pilot parcel management system (PMS) implemented between 7 stations in India from Delhi to Howrah. Key features of the PMS include direct electronic capture of parcel weights, single window for booking and payment, advance notification of incoming parcels, and tracking parcels using barcode technology. The system involves centralized servers, thin clients, electronic weighing machines, barcode printers, and wireless networking. The role of CRIS was to strengthen hardware and provide training, while railways identified stations and provided infrastructure support. Benefits included easier customer tracking, faster processing, reduced malpractices, and potential for revenue growth.