Patient centric care
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Patient-centric care focuses on involving patients in their own care through shared decision making and improved communication. It has been shown to lead to better health outcomes while reducing costs. To achieve patient-centric care, providers must center care around the patient experience, advocate for population health, and find more cost-effective ways of delivering services. New technologies like telehealth, mobile apps, and wearables can also help facilitate more patient-centric approaches.
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Patient centric care
- 1. Patient Centric Care The Key to Accountable Care
- 2. Achieving patient-centric care. Not a new idea, but a crucial one that needs encouragement. Not just limited to widespread use of technology. Goes beyond communicating with the patients. The Quest for Quality Healthcare The road to quality health care goes through patient-centric care. Hospitals and physicians have always strived to deliver flawless services to patients, and this practice is now more vital than ever.
- 3. 1. A promise of better health outcomes. 2. Increasing knowledge and skills of people 3. Making patients a part of decision-making process 4. A joint effort: by patients, their families and providers to achieve better health outcomes. What Patient-Centric Care Actually Is? An essential strategy, that needs to be incorporated by providers and caregivers alike, to realize the goal of value-based care.
- 4. Why the Shift? 1. Centered around patient experience Patients wish to be involved with the matters of their care. As a result of ACA, patient experience is directly associated with reimbursements for health care providers. 2. Advocating Population Health With the aim to provide value-based care, the health care providers are now striving towards patient- centric care. 3. Reducing Cost With patient-centric care, the goal of cost-effective care along with efficient delivery of health care services will be realized.
- 5. Set a benchmark for your organization Engagement starts at the basic level: interact with the patient Figure out the needs of the patient Entrust patients to become a fellow traveller Reshape and revise Creating Patient-Centric Environment 1 2 3 4 5
- 6. Mobile Health Technological Advancements in the Field With the growth in mobile health, patients are now able to book and schedule their appointments, view their lab and test results, access their health records and interact with their providers. Patient Portals 84% of Americans said their doctors have a patient portal from where they could fix appointments and catch a look at their provider’s opinions, facilitating the care-giving process. Telehealth With new breakthroughs in technology, we have devices and gears that people are using as an everyday item. Providing healthcare services through telehealth has received a positive response from patients and providers alike. 76% of the patients with children under 18 years of age would prefer telehealth. Wearable technology
- 7. Working Towards a Solution 1 2 3 4 5 Better coordinated care for at-risk patients. Enhanced direct contact with patients through phone calls. Advanced use of EMRs for better health information exchange. Developing better interpersonal relationships. Pre-defined accountability.