“ WE DON’T SEE THINGS AS THEY
ARE, WE SEE THINGS AS WE ARE.”
By
Dr. H.S. ABZAL BASHA, M.B.A., Ph.D.
Assistant Professor,
Department of Management Studies,
G. Pullaiah College of Engineering & Technology,
Kurnool.
2
Organizational Behavior / Perception
Perception
Uma Sekharan defines perception as. " the process through which
people select, organize and interpret or attach meaning to events
happening in the environment:”
Stephen P. Robbins defines perception as – “A process by which
individuals organize and interpret their sensory impressions in order to
give meaning to the environment”
According to Udai pareek, “perception can be defined as the process
of receiving, selecting, organizing, interpreting, checking and reacting
to sensory stimuli or data”
Perception
Perception
Perception
Perception
3
Organizational Behavior / Perception
The Perceptual Process
1.Sensation
 An individual’s ability to
detect stimuli in the
immediate environment.

2.Selection
The process a person uses
to eliminate some of the
stimuli that have been
sensed and to retain others
for further processing.
3.Organization
 The process of placing
selected perceptual
stimuli into a
framework for
“storage.”
3.Translation
 The stage of the
perceptual process at
which stimuli are
interpreted and given
meaning.
4
Organizational Behavior / Perception
Receiving Stimuli
(External & Internal)
Selecting Stimuli
External factors : Nature,
Location,Size,contrast,
Movement,repetition,similarity
Internal factors : Learning,
needs,age,Interest,
Organizing
Figure Background ,
Perceptual Grouping
( similarity, proximity,
closure, continuity)
Response
Covert: Attitudes ,
Motivation,
Feeling
Overt: Behavior
Perceptual Process
Interpreting
Attribution ,Stereotyping,
Halo Effect, Projection
5
Organizational Behavior / Perception
Factors influencing perception
A number of factors operate to shape and sometimes
distort perception. These factors can reside in the
perceiver, in the object or target being perceived or in
the context of the situation in which the perception is
made.
6
Organizational Behavior / Perception
Factors influencing Perception
Factors in the perceiver
• Attitudes
• Motives
• Interests
• Experience
• Expectations
Perception
Factors in the Target
• Novelty
• Motion
• Sounds
• Size
• Background
• Proximity
• Similarity
Factors in the situation
• Time
• Work Setting
• Social Setting
7
Organizational Behavior / Perception
Perceptual organization
It is the process by which we group outside stimuli into recognizable
and identifiable patterns and whole objects.
Certain factors are considered to be important contributors on
assembling, organizing and categorizing information in the human
brain. These are
-
-
Figure ground
Perceptual grouping
8
Organizational Behavior / Perception
Figure-Ground Illustration
Field-ground differentiation
 The tendency to distinguish
and focus on a stimulus that
is classified as figure as
opposed to background.
9
Organizational Behavior / Perception
PERCEPTUAL GROUPING
Our tendency to group several individual stimuli into a
meaningful and recognizable pattern.
It is very basic in nature and largely it seems to be
inborn.
Some factors underlying grouping are
-continuity
-closure
-proximity
-similarity
10
Organizational Behavior / Perception
Person Perception: Making Judgments
About Others
11
Organizational Behavior / Perception
Attribution Theory
When individuals observe behavior, they attempt to determine whether it is
internally or externally caused.
observation Interpretation Attribution of cause
Consistency
Consensus
Distictinctiveness
Individual behavior
Internal
External
Internal
External
Internal
External
H
L
H
L
H
L
H –high L- Low
12
Organizational Behavior / Perception
Distictiveness
Does this person
behave in
this manner
in other situation
Yes
High
Consistency
No
Low
Consistency
No
Low
Consensus
Yes
High
Consensus
YES
Low
Distinctiveness
NO
High
Distinctiveness
Consensus
Do other person
Behave in the
Same manner?
Consistency
Does this person
behave
in this same
manner at other
times ?
Internal
Attribution
External
Attributi
on
13
Organizational Behavior / Perception
Shortcuts in judging others
Selective Perception :
People selectively interpret what they see on the basis of their
interests, background, experience and attitudes.
Halo Effect :
Drawing a general impressions about an individual on the basis of a
single charecteristics.
14
Organizational Behavior / Perception
Contrast Effect :
Evaluation of a person’s characteristics that are effected by
comparisons with other people recently encountered who rank higher or
lower on the same characteristics.
Projection :
Attributing one's own characteristics to other people.
Stereotyping :
Judging someone on the basis of one’s perception of the group to which
that persons belongs.
O
Org
rga
an
niiz
za
at
tiio
on
na
all Be
Beh
ha
av
viio
or
r /
/ P
Pe
er
rc
ce
ep
pt
tiio
on
n 1
15
5
16
Organizational Behavior / Perception
O
Org
rga
an
niiz
za
at
tiio
on
na
all Be
Beh
ha
av
viio
or
r /
/ P
Pe
er
rc
ce
ep
pt
tiio
on
n 1
17
7
O
Org
rga
an
niiz
za
at
tiio
on
na
all Be
Beh
ha
av
viio
or
r /
/ P
Pe
er
rc
ce
ep
pt
tiio
on
n 1
18
8
O
Org
rga
an
niiz
za
at
tiio
on
na
all Be
Beh
ha
av
viio
or
r /
/ P
Pe
er
rc
ce
ep
pt
tiio
on
n 1
19
9
O
Org
rga
an
niiz
za
at
tiio
on
na
all Be
Beh
ha
av
viio
or
r /
/ P
Pe
er
rc
ce
ep
pt
tiio
on
n 2
20
0
O
Org
rga
an
niiz
za
at
tiio
on
na
all Be
Beh
ha
av
viio
or
r /
/ P
Pe
er
rc
ce
ep
pt
tiio
on
n 2
21
1
O
Org
rga
an
niiz
za
at
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on
na
all Be
Beh
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av
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or
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/ P
Pe
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on
n 2
22
2
O
Org
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an
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on
na
all Be
Beh
ha
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viio
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ep
pt
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on
n 2
23
3
O
Org
rga
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on
na
all Be
Beh
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av
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/ P
Pe
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ep
pt
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on
n 2
24
4
O
Org
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an
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all Be
Beh
ha
av
viio
or
r /
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er
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ce
ep
pt
tiio
on
n 2
25
5
Perception

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Perception

  • 1. “ WE DON’T SEE THINGS AS THEY ARE, WE SEE THINGS AS WE ARE.” By Dr. H.S. ABZAL BASHA, M.B.A., Ph.D. Assistant Professor, Department of Management Studies, G. Pullaiah College of Engineering & Technology, Kurnool.
  • 2. 2 Organizational Behavior / Perception Perception Uma Sekharan defines perception as. " the process through which people select, organize and interpret or attach meaning to events happening in the environment:” Stephen P. Robbins defines perception as – “A process by which individuals organize and interpret their sensory impressions in order to give meaning to the environment” According to Udai pareek, “perception can be defined as the process of receiving, selecting, organizing, interpreting, checking and reacting to sensory stimuli or data”
  • 7. 3 Organizational Behavior / Perception The Perceptual Process 1.Sensation  An individual’s ability to detect stimuli in the immediate environment.  2.Selection The process a person uses to eliminate some of the stimuli that have been sensed and to retain others for further processing. 3.Organization  The process of placing selected perceptual stimuli into a framework for “storage.” 3.Translation  The stage of the perceptual process at which stimuli are interpreted and given meaning.
  • 8. 4 Organizational Behavior / Perception Receiving Stimuli (External & Internal) Selecting Stimuli External factors : Nature, Location,Size,contrast, Movement,repetition,similarity Internal factors : Learning, needs,age,Interest, Organizing Figure Background , Perceptual Grouping ( similarity, proximity, closure, continuity) Response Covert: Attitudes , Motivation, Feeling Overt: Behavior Perceptual Process Interpreting Attribution ,Stereotyping, Halo Effect, Projection
  • 9. 5 Organizational Behavior / Perception Factors influencing perception A number of factors operate to shape and sometimes distort perception. These factors can reside in the perceiver, in the object or target being perceived or in the context of the situation in which the perception is made.
  • 10. 6 Organizational Behavior / Perception Factors influencing Perception Factors in the perceiver • Attitudes • Motives • Interests • Experience • Expectations Perception Factors in the Target • Novelty • Motion • Sounds • Size • Background • Proximity • Similarity Factors in the situation • Time • Work Setting • Social Setting
  • 11. 7 Organizational Behavior / Perception Perceptual organization It is the process by which we group outside stimuli into recognizable and identifiable patterns and whole objects. Certain factors are considered to be important contributors on assembling, organizing and categorizing information in the human brain. These are - - Figure ground Perceptual grouping
  • 12. 8 Organizational Behavior / Perception Figure-Ground Illustration Field-ground differentiation  The tendency to distinguish and focus on a stimulus that is classified as figure as opposed to background.
  • 13. 9 Organizational Behavior / Perception PERCEPTUAL GROUPING Our tendency to group several individual stimuli into a meaningful and recognizable pattern. It is very basic in nature and largely it seems to be inborn. Some factors underlying grouping are -continuity -closure -proximity -similarity
  • 14. 10 Organizational Behavior / Perception Person Perception: Making Judgments About Others
  • 15. 11 Organizational Behavior / Perception Attribution Theory When individuals observe behavior, they attempt to determine whether it is internally or externally caused. observation Interpretation Attribution of cause Consistency Consensus Distictinctiveness Individual behavior Internal External Internal External Internal External H L H L H L H –high L- Low
  • 16. 12 Organizational Behavior / Perception Distictiveness Does this person behave in this manner in other situation Yes High Consistency No Low Consistency No Low Consensus Yes High Consensus YES Low Distinctiveness NO High Distinctiveness Consensus Do other person Behave in the Same manner? Consistency Does this person behave in this same manner at other times ? Internal Attribution External Attributi on
  • 17. 13 Organizational Behavior / Perception Shortcuts in judging others Selective Perception : People selectively interpret what they see on the basis of their interests, background, experience and attitudes. Halo Effect : Drawing a general impressions about an individual on the basis of a single charecteristics.
  • 18. 14 Organizational Behavior / Perception Contrast Effect : Evaluation of a person’s characteristics that are effected by comparisons with other people recently encountered who rank higher or lower on the same characteristics. Projection : Attributing one's own characteristics to other people. Stereotyping : Judging someone on the basis of one’s perception of the group to which that persons belongs.