Dell is a privately owned American multinational company engaged in PC-related businesses, founded by Michael Dell in 1984. The SWOT analysis highlights Dell's strengths in brand recognition and customization, alongside weaknesses such as low differentiation and poor customer service, while opportunities exist in growing PC demand and threats from competing tablets and smartphones. The company's business-level strategy focuses on cost leadership, providing quality computers at competitive prices, and includes recent software-related acquisitions to enhance customer value.