Pete Rim - Cisco's agile journey, continuous delivery and scaling scrum
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The document discusses Cisco IT's transformation to continuous delivery (CD) through automation, adoption of Agile methodologies, and cultural change. Some key results of the transformation included a significant increase in the number of Agile project releases, a reduction in the average time to release from 49 to 28 days, and growth in CD adoption across the organization from 36% to 64%. The presentation identifies several areas still needing improvement and provides recommendations for a successful CD transformation.
Pete Rim - Cisco's agile journey, continuous delivery and scaling scrum
- 1. Large-scale, Enterprise-wide Agile Delivery Transformation Continuous Delivery at Cisco IT Pete Rim [email protected]
- 2. Agenda Continuous Delivery Transformation Focus of Continuous Delivery at Cisco Our approach and implementation What results did we see We need help in these areas ‘Stickies’ for a successful CD transformation
- 3. Continuous Delivery Transformation Accelerating the speed of business with Fast IT Improve Software Quality Optimize Cost-of-Delivery Testing Automation Embed SMEs Fail Fast / Recover Dedicated Teams Adaptive Infrastructure Self-Service Tools Small & Mighty Teams Active Stakeholders Iterative Approach Culture Mindset PerceptionChange the of IT Accelerate Time-to-Capability
- 4. Small & Mighty Teams Automation Tools Embedded SMEs Automation Tools Centralized Test Data Management Automation Tools Centralized Release Management Active Stakeholders Fast Results Operational Priority High Availability Changing the Way We Work: Continuous Delivery Mindset Automated Testing Built by Developers Embedded QC Adapt & Scale Policy Enforced Workload Mobility Deploy & Release Control Gates Regulatory Compliance Develop and Build Continuous Integration Innovation Circles Architectural Framework Active Stakeholders Plan Iterative Planning
- 5. Continuous Delivery Core Team • Business Value Case • Communication • Change Management • Program Governance • Metrics PMO Process Tools Adoption Sustainability • Operations • Automation • Evolution Plan • Org Change • End State Model • Tool Chain • Automation • Optimization • Release Environment • Technical Support Program Director Chief Architect • End to End Process • Biz Engagement • Best Practices • Training • Release Strategy • Adoption Plan • Client Engagement • Best Practices • Checkpoints • Certification CD Core Team
- 6. Adoption/Subscriber “Waves” (80+ Services & 600+ Applications grouped into 3 waves) Pioneer Business Critical All Others - Willing partner - Get a “win” - Create your ambassador network - Prove it’s scalable - Take a risk - Show business value - Finish the job - Everyone gets to go - Make it “concrete” Wave 1 Wave 2 Wave 3
- 7. E2E Tools Landscape ERPNon-ERP Portfolio & Business Outcome AppDB A tool developed Internally in Cisco IT for Oracle Code Deployment
- 8. Conceptual: Release & Environment Model Dev Stage Prod QA QA Medium Frequency Lane Large Scope Every Six Months High Frequency Lane Medium Scope: Every Month Small Scope: Every Week/Day Emergency Lane Bug Fixes & Patches On Demand 3 Lanes together provide unlimited go live opportunities 1 2 3 DevIntDev DevIntDev All lanes merge in Stage before deployment to Prod
- 9. How did we measure? TC / # Enhancements or # Stories Delivered # of Enhancements or # Stories Delivered Incidents & Downtime How fast? At what price? With what quality? Business Value Got measurable value? Process & Platform Adoption How transformational? Speed Cost Quality Adoption Biz Value
- 11. Methodology adoption (Waterfall vs Agile) 62% 55% 56% 49% 38% 27% 38% 45% 44% 50% 63% 73% 0% 10% 20% 30% 40% 50% 60% 70% 80% FY14-Q4 FY15-Q1 FY15-Q2 FY15-Q3 FY15-Q4 FY16-Q1 Waterfall Agile
- 12. Plan 6.00% Develop & Build 11.25% Regression Test 7.50% Progression Test 4.75% Deploy 2.50% Total Savings 32.00% Application Delivery Productivity Savings Opportunity
- 13. We need help in these areas ERP/Oracle Environment refresh in 2 days (we have reduced it from 10 days to 6 days) Coexistence of multiple active versions of code (FE/BE) in the same environment Team 1 for Release A Team 2 for Release B (overlaps with Rel A) Copy/Clone
- 14. ‘Stickies’ for a successful Continuous Delivery Transformation Tools Tools for ERP and non-ERP Integrated CD Tool set Connected Collab tools Training Scrum Master Training Product Owner Training SAFe Training Applied Agile Training Hands-on Workshops Process End to End Process Best Practices (CoE) Release Process Business Engagement Requirement Process Dev Processes Test Process Deployment Process Production Support Process Env Support Process Compliance Process Test Test Automation Risk Based Testing Test Data Management Performance Test Platform Virtualization Expedited full-stack provisioning Elastic infrastructure Faster Env refreshes Simplified Infra Engagement Compliance Security SOX ISO Support P1 support for Platform & Tool Click-to-chat Self-service Portal Client Experience Generic Transactional vs Content Based X-functional vs standalone MVP vs WBS/Components Distributed vs Collocated Definition & Measure of Speed Deployment Frequency Agile Team Workspaces Vendor Readiness & SOWs Release Go Live windows Simplified Process Release Types Release & Env Model Freeze process Early engagement E2E Automation Development PLC (Agile/Hybrid) Estimation Code Merge Embedded QA Built-in Compliance Program PMO Process Tools Adoption Metrics Ambassadors
- 17. Increased # of Agile Project Releases Total Releases: Waterfall vs Agile Trending: Waterfall vs Agile Projects 65 70 64 86 52 38 36 32 52 72 106 142 0 20 40 60 80 100 120 140 160 180 200 Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Agile Waterfall 101 102 116 158 158 180 CD as a Program CD as a Service CD as a Program CD as a Service 64% 64% 56% 41% 41% 36% 36% 36% 44% 59% 59% 64% 0% 10% 20% 30% 40% 50% 60% 70% Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 % Waterfall % Agile
- 18. “CD Speed to Production” - Improvements 65 70 64 86 52 3848 46 50 34 34 35 0 10 20 30 40 50 60 70 80 90 100 Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Waterfall: Mean Time to Release Total Projects Average Days 36 32 52 72 106 142 49 40 38 32 28 32 0 20 40 60 80 100 120 140 160 Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 CD Speed to Production Total Projects Average Days CD as a Program CD as a Service CD as a Program CD as a Service