PLANNING & EVALUATING
PROGRAMS & SERVICES
FOR YOUTH
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
I’M AMY KOESTER
▸ Youth & Family Program Supervisor
at Skokie (IL) Public Library
▸ Formerly a branch children’s
librarian in MO
▸ On the board for the Association
for Library Service to Children
▸ Co-founder & original Joint Chief
of the Storytime Underground
ON OUR AGENDA FOR THE NEXT HOUR…
▸ Strategies for planning programs
▸ Strategies for evaluating programs
▸ Strategies for reporting what you do & learn
▸ Time for questions
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
THE PROGRAM COORDINATOR’S CYCLE
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING
PLANNING PROGRAMS
▸ Planning = goals + resources
▸ Goals: strategic plan,
mission, community needs
▸ Resources: staff, money,
time, space
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING PROGRAMS
Step 1: What do you offer?
Conduct a program audit
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING PROGRAMS
Step 2: What are you missing?
Conduct a gaps analysis
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING PROGRAMS
Step 3: What are your intentions?
Create programming
benchmarks
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
EVALUATION
EVALUATING PROGRAMS
▸ Lenses for Evaluation:
▸ Standalone vs. series
▸ Longitudinal analysis
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN
SCIENCE CLASSES
MORE VISITS TO THE SCIENCE
CENTER
FAMILY SCIENCE EXPO
A FEW WORDS ON OUTCOMES & SURVEYS
▸ Outcome = Change in attitude,
behavior, condition,
knowledge, or skills
▸ Survey with great purpose
▸ Project Outcome from PLA
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
REPORTING
REPORTING PROGRAMS
▸ Reporting for reflection
▸ Reporting for awareness &
advocacy
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
REPORTING PROGRAMS
Sharing Strategy 1:
Create a Dashboard
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
REPORTING PROGRAMS
Sharing Strategy 2:
Create Documentation
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
WRAPPING UP &
QUESTIONS
THANK YOU!
AMY KOESTER
AMY.E.KOESTER@GMAIL.COM
“Fireworks” by Flickr
user Nigel Howard,
CC BY 2.0

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Planning & Evaluating Programs & Services for Youth

  • 1. PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH
  • 2. PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 I’M AMY KOESTER ▸ Youth & Family Program Supervisor at Skokie (IL) Public Library ▸ Formerly a branch children’s librarian in MO ▸ On the board for the Association for Library Service to Children ▸ Co-founder & original Joint Chief of the Storytime Underground
  • 3. ON OUR AGENDA FOR THE NEXT HOUR… ▸ Strategies for planning programs ▸ Strategies for evaluating programs ▸ Strategies for reporting what you do & learn ▸ Time for questions PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
  • 4. THE PROGRAM COORDINATOR’S CYCLE PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 6. PLANNING PROGRAMS ▸ Planning = goals + resources ▸ Goals: strategic plan, mission, community needs ▸ Resources: staff, money, time, space PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 7. PLANNING PROGRAMS Step 1: What do you offer? Conduct a program audit PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 8. PLANNING PROGRAMS Step 2: What are you missing? Conduct a gaps analysis PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 9. PLANNING PROGRAMS Step 3: What are your intentions? Create programming benchmarks PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 11. EVALUATING PROGRAMS ▸ Lenses for Evaluation: ▸ Standalone vs. series ▸ Longitudinal analysis PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 12. EVALUATING PROGRAMS ▸ Take into account: ▸ Inputs ▸ Outputs ▸ Outcomes ▸ Impacts PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 13. EVALUATING PROGRAMS ▸ Take into account: ▸ Inputs ▸ Outputs ▸ Outcomes ▸ Impacts PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT INPUTS 15 STAFF HRS PLANNING 10 STAFF HRS PROGRAM $150 SUPPLIES OUTPUTS 8 ACTIVITY STATIONS 350 ATTENDEES OUTCOMES 90% LEARNED SOMETHING 75% HELPED SOMEONE 95% WILL DO SCIENCE AT HOME IMPACTS HIGHER ENGAGEMENT IN SCIENCE CLASSES MORE VISITS TO THE SCIENCE CENTER FAMILY SCIENCE EXPO
  • 14. EVALUATING PROGRAMS ▸ Take into account: ▸ Inputs ▸ Outputs ▸ Outcomes ▸ Impacts PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT INPUTS 15 STAFF HRS PLANNING 10 STAFF HRS PROGRAM $150 SUPPLIES OUTPUTS 8 ACTIVITY STATIONS 350 ATTENDEES OUTCOMES 90% LEARNED SOMETHING 75% HELPED SOMEONE 95% WILL DO SCIENCE AT HOME IMPACTS HIGHER ENGAGEMENT IN SCIENCE CLASSES MORE VISITS TO THE SCIENCE CENTER FAMILY SCIENCE EXPO
  • 15. EVALUATING PROGRAMS ▸ Take into account: ▸ Inputs ▸ Outputs ▸ Outcomes ▸ Impacts PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT INPUTS 15 STAFF HRS PLANNING 10 STAFF HRS PROGRAM $150 SUPPLIES OUTPUTS 8 ACTIVITY STATIONS 350 ATTENDEES OUTCOMES 90% LEARNED SOMETHING 75% HELPED SOMEONE 95% WILL DO SCIENCE AT HOME IMPACTS HIGHER ENGAGEMENT IN SCIENCE CLASSES MORE VISITS TO THE SCIENCE CENTER FAMILY SCIENCE EXPO
  • 16. EVALUATING PROGRAMS ▸ Take into account: ▸ Inputs ▸ Outputs ▸ Outcomes ▸ Impacts PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT INPUTS 15 STAFF HRS PLANNING 10 STAFF HRS PROGRAM $150 SUPPLIES OUTPUTS 8 ACTIVITY STATIONS 350 ATTENDEES OUTCOMES 90% LEARNED SOMETHING 75% HELPED SOMEONE 95% WILL DO SCIENCE AT HOME IMPACTS HIGHER ENGAGEMENT IN SCIENCE CLASSES MORE VISITS TO THE SCIENCE CENTER FAMILY SCIENCE EXPO
  • 17. EVALUATING PROGRAMS ▸ Take into account: ▸ Inputs ▸ Outputs ▸ Outcomes ▸ Impacts PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT INPUTS 15 STAFF HRS PLANNING 10 STAFF HRS PROGRAM $150 SUPPLIES OUTPUTS 8 ACTIVITY STATIONS 350 ATTENDEES OUTCOMES 90% LEARNED SOMETHING 75% HELPED SOMEONE 95% WILL DO SCIENCE AT HOME IMPACTS HIGHER ENGAGEMENT IN SCIENCE CLASSES MORE VISITS TO THE SCIENCE CENTER FAMILY SCIENCE EXPO
  • 18. A FEW WORDS ON OUTCOMES & SURVEYS ▸ Outcome = Change in attitude, behavior, condition, knowledge, or skills ▸ Survey with great purpose ▸ Project Outcome from PLA PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 20. REPORTING PROGRAMS ▸ Reporting for reflection ▸ Reporting for awareness & advocacy PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 21. REPORTING PROGRAMS Sharing Strategy 1: Create a Dashboard PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 22. REPORTING PROGRAMS Sharing Strategy 2: Create Documentation PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017 PLAN EVALUATEREPORT
  • 24. THANK YOU! AMY KOESTER [email protected] “Fireworks” by Flickr user Nigel Howard, CC BY 2.0