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®
The Making of a Complete Project Manager
Developing Professional Project Management Talent to Lead Projects with Confidence and Foresight
1
Copyright Warning:
Please note this presentation is a copyright of i2m and PMA and it contains key conceptual approaches used by i2m/PMA
for its client engagements. Please do not copy and or reproduce any of the slides without written permission of Ajay B
®
The GAP
2
Demand
Project Execution leadership and not
just certified process managers
Professionals who are beyond the
hype and ordinary
Supply
Theoretically prepared and
not Industry-ready
Knowledge of terminologies
but FAIL to choose when to
apply which process
®
3
A Dispassionate look at ‘MYTHs’ of professional
development
• Push the guy
into the deep
end, and he will
learn how to
swim!
Myth 1
• Certification is a
reliable indicator
of requisite
skills!
Myth 2
• PM is mainly
about great
interpersonal
and soft skills!
Myth 3
• Anyone with the
requisite skills
will become a
good PM
professional!
Myth 4
• One size-fits-all
training will
create good
PMs!
Myth 5
®
We need to change our approach
4
• Long term job embedded
professional developmentOne Shot Workshop
• Evaluation of the impact on practice
and performanceFeedback and satisfaction
surveys
• Mentoring and Support
Training
• Large scale deployment
Professional development in
small clusters
®
Industry needs „Project-Ready‟ professionals
What does that mean?
5
Does it imply that all projects will be managed the same way?
No. We need an adaptive PM approach based on Project context(s)
How would you know they have learned? How do you assess?
Using Performance Criterias and Evidence Framework
Who gets trained?
Only those who would apply the learning to their work
Who does what and how?
Managers learn based on role based performance outcomes elements
®
6
Challenges in Talent Development
6
Manager's appreciation
of processes and
ability to adapt
processes to a context
Openness and honesty
in dialogue - difficult
decisions /
conversations
Lack of condor
perspective in the
feedback
How do you translate learning to
performance?
®
Research on Transfer of Learning
Learners that will transfer a new skill into their practice as a result of learning a
theory = 5%
Learners that will transfer a new skill into their practice as a result of learning a
theory & seeing a demonstration = 10%
Learners that will transfer a new skill into their practice as a result of theory,
demonstration & practice during the training = 20%
Learners that will transfer a new skill into their practice as a result of theory,
demonstration, practice & corrective feed back during the training = 25%
Learners that will transfer a new skill into their practice as a result of theory,
demonstration, practice, feed back during training & in-situation coaching =
90%
Bruce Joyce and Beverly Showers
®
8
Search for a solution…….
®
The Guiding Architecture
Linking Learning to Performance
9
®
Need for Effective Mentoring
Mentoring as support for change because classroom training
doesn’t lead to change
Facilitate PM to take ownership of action and be committed to
results and outcomes
Mentoring improves retention of managers
Mentoring helps in creating a learning organization/eco system
®But First…….
Selecting a Competence Development Framework
11
Essential 8
Core Performance Outcomes
®
The 8 Core PM Performance Elements
12
ALIGN THE PROJECT TO THE NEEDS AND REQUIREMENT OF THE CUSTOMER AND
STAKEHOLDERS
INITIATION PERFORMANCE DOMAIN– PM FUNCTION - INTEGRATION MANAGEMENT
DEFINE THE REQUIREMENTS, SCOPE, MEASURE OF SUCCESS OF THE PROJECT AND
THE PROCESS OF MANAGING THEM - PLANNING PERFORMANCE DOMAIN – PM FUNCTION - SCOPE MANAGEMENT
DEVELOP A SCHEDULE PLAN WITH VARIOUS CONSTRAINTS.
PLANNING PERFORMANCE DOMAIN – PM FUNCTION - TIME AND COST MANAGEMENT
IDENTIFY PROJECT RELATED RISKS AND DEVELOP RESPONSE PLANS
PLANNING PERFORMANCE DOMAIN – PM FUNCTION - RISK MANAGEMENT
DEFINE THE COMMUNICATION REQUIREMENTS, STRATEGY AND PLAN FOR DIFFERENT
STAKEHOLDERS
PLANNING PERFORMANCE DOMAIN – PM FUNCTION - COMMUNICATION MANAGEMENT
DIRECT AND MANAGE PROJECT ISSUES DURING EXECUTION AND GET THE
RESOLUTION FOR ISSUES. EXECUTION PERFORMANCE DOMAIN – PM FUNCTION - INTEGRATION MANAGEMENT
UPDATING, MONITORING AND MANAGING CHANGES TO A PROJECT PLAN
MONITOR AND CONTROL PERFORMANCE DOMAIN – PM FUNCTION - INTEGRATION MANAGEMENT
PREPARING PERFORMANCE REPORTS AND ELICITING DECISIONS
MONITOR AND CONTROL PERFORMANCE DOMAIN – PM FUNCTION - INTEGRATION MANAGEMENT
®
Program Architecture & Methodology
Linking Learning to Performance
Experiential
Workshops or
Scheduled Instructor
led web-based
sessions
Excel based PM
Toolkit
and Assessment
Report
50+ hours of self e-learning
content based on PMBOK®
5th edition
Optional Mentoring
and Coaching
Sessions
13
®
14
Experiential Learning Workshops
®
Practice based
sessions on 8 core
competencies
Not classroom
training, an
interactive session
with compelling
narrative and case-
study approach
A hands-on approach
that is designed to
drive the candidate
to an ‘aha’ moment
15
Instructor Led web sessions
®
16
• Learning Content mapped to PMBOK ® standards of PMI ® USA
• Aligned to PMI ® PMCDF and PMP ® Exam Specifications
• Over 80 learning hours
• Lecture Recordings
• PM Process lessons with examples
• Situational Assessment and Practice questions with detailed feedback
and explanations
• Other reading and learning resources
• A self sufficient learning course for PMP® Exam Preparation
Project Management
Training Videos
PMBOK Based
Lessons
Practice Tests
Situational
Assessment
Feedback and
Explanation
Self Learning
On Global Standards
®
• Project Definition
– Align the project to the strategic objectives of busines, determine the success criteria of the project and its alignment to business
objectives
– Perform a project stakeholder analysis, prioritize the stakeholders to be managed closely and prepare a communication and
engagement plan based on the stakeholder style, preference and requirements
• Project Scope and Deliverables Definitions
– Define the scope, work breakdown structure along with WBS dictionary and responsibility allocation
– Define a project quality management plan and measurement approach to determine the deliverable quality metrics
• Project Schedule Plan
– Prepare deliverable associated task schedule plan along with a Gantt view of the schedule. Incorporate task level responsibility as
well as resource requirements
• Risk Identification and Response Planning
– Create a risk log and prioritize the risks to be managed and responded.
– Identify the risks that impact specific project tasks and deliverables
– ·Prepare an effective response plan and monitor the change on the risk profile of the project
• Direct and Manage Project Execution
– Manage Issues and Changes to the project by creating a log of the issues and changes request along with a dashboard to focus on
critical issues
– Update the project schedule and generate status report along with qualitative comments
• Monitor and Control project performance using an integrated
performance dashboard with trend and predictive performance analysis
17
Performance Support
With PM Toolkit - An Excel Based Tool to translate learning to performance
®
Performance Feedback
Accountable and Measurable
Proficiency Levels
®
Our Offerings
• Practice of Project Management: The PMBOK® Way
– More than Just Exam Prep, building real skills in Project Management
• PMP Exam Prep+
– Self Study course to Master the PMP® Exam with feedback and insights on the
situational questions
• Strategic Project Leadership®
– Transforming Managers into Leaders to execute strategy and win in the marketplace
• Mentor the Mentor
– Professional Development for Manager of Project Managers to be the brain to pick, the
ear to listen and the voice to push aspiring Project Managers in the right direction
• BHAG! (Big, Hairy, Audacious Goals)
– An expedition based leadership development program
19
®
Custom Workshops
• Immersive Workshops (2-3 days)
– Translating Strategy into Execution – Creating and Environment for Execution
Excellence
– Overcoming the challenges of Execution – The Program Management Way
– Balancing the Art and Science of Managing Projects
– Principles and Practice of Project Management: The PMBOK Way
– Mastering Planning and Scheduling with Microsoft Project
• Knowledge Workshops (1 day)
– Program and Project Risk Management
– Leveraging Stakeholder Relations and Engagement Planning
– Business Benefit Management
– Program/Project Performance Analysis & Reporting with Earned Value Management
– Portfolio Definition and Implementation (Strategic Initiatives, Product Development, IT)
– PMO Design and Definition (Strategic and Tactical)
• Assessments
– Professional PM Competency & Skills Assessment
– Project Health Checks and Implementation Review Analysis
– PM Process Maturity Assessment & Improvement Road Map
– Strategy Execution Excellence Survey
20
®
Our Support Services
• Implementation and Managed Services Support
• Customized change management interventions
• On-Going Mentoring and Support
• Developing internal mentoring capacities and capabilities
• Developing Joint Certification Program
• Custom Program and Content Development
• End to End Training Administration support
• Custom learning portal deployment
21
®
Designed to develop your Project Management skills, not merely impart
knowledge
Skills are assessed, evaluated and routed back in the form of constructive
feedback
Performance support provided – to facilitate skills transfer
Virtual classrooms allowing greater flexibility
Coaching on weak areas for further improvement
Mentoring by experts who offer valuable insights into various topics
22
Summarizing the program features
®
23
Student Speak
• “I think the course structure itself. Rather than pure theory, the
practical part of it attracted me a lot and it kept me going till the end.
Good job”.
• “The merit of the course is in making an attempt to make people
understand the need behind each process. Also, the grouping of the
processes on the basis of the outcomes makes a very strong, lasting
statement”.
• “One good thing I have experienced is that many a time I was
knowing what it is to be written in the documents in assignment but
how and what will be content was understood in the course. Another
important learning is value addition in web session on mistakes
carried out”.
• “Now I am able to think the communication plan in relation with
stake holder management plan. I am able to do quantitative
assessment for risk and able to come up with a proper strategy‟.
®
24
Feedback Data
• 99% participants feel confident of implementing the knowledge learnt
across all the 8 core performance outcomes
• 60% participants can now implement the knowledge acquired
independently and 30% participants require additional support in
implementation
®
OUR CREDENTIALS
25
®
PM Academy is the educational division of
i2m Services, a professional services firm
delivering business solutions in the area of
program and project management.
• Professional Services Portfolio
• Ensure Strategy Success – Implement Strategy Execution Framework
• Boost project throughput and business value with Project Portfolio Management (PPM)
• Improve Execution Consistency – Develop and Align Process Methodologies to Global
Standards
• Gain Competitive Advantage with PMO Deployment
• Outsource PMO - Improve focus and optimize PMO Cost
• Speed Innovation – Active Plan Development and Initiative Co-Piloting
• Build Strategic Execution Leadership: Develop People Competency and Talent
26
About PM Academy
®
®
Our Service Verticals
27
PM
Academy
Workshops
PM
Certification
E-Learning
i2m
Profession
al Services
Implementation
Support
PMO Managed
ServicesConsulting
®
Associations and Affiliations
28
®
Clientele
29
Process and
Methodology
Development
Consulting
Training &
Education
IP & Knowledge Assets
Methodologies + Toolkits
PMO Deployment
Mega Projects
Portfolio Optimization
Strategy Execution Framework
Content
Metrics/Dashboard Library
Learning Content + Indian
case examples
Assessment Methods and
Metrics
PM/PMO
Deployment
Strategic
Interventions
Competency
Certification
E-learning
COE
Partnerships
®
30
Connect with us
www.pmacademy.in
India
Project Management Academy Inc.
Plot # 54, Yogendra Bhavan, J B Nagar
Andheri (E), Mumbai – 400059
Tel: +91 22 2820 8821 / 4462
Email: enquiry@pmacademy.in
Follow us on:

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PM Academy Credentials

  • 1. ® The Making of a Complete Project Manager Developing Professional Project Management Talent to Lead Projects with Confidence and Foresight 1 Copyright Warning: Please note this presentation is a copyright of i2m and PMA and it contains key conceptual approaches used by i2m/PMA for its client engagements. Please do not copy and or reproduce any of the slides without written permission of Ajay B
  • 2. ® The GAP 2 Demand Project Execution leadership and not just certified process managers Professionals who are beyond the hype and ordinary Supply Theoretically prepared and not Industry-ready Knowledge of terminologies but FAIL to choose when to apply which process
  • 3. ® 3 A Dispassionate look at ‘MYTHs’ of professional development • Push the guy into the deep end, and he will learn how to swim! Myth 1 • Certification is a reliable indicator of requisite skills! Myth 2 • PM is mainly about great interpersonal and soft skills! Myth 3 • Anyone with the requisite skills will become a good PM professional! Myth 4 • One size-fits-all training will create good PMs! Myth 5
  • 4. ® We need to change our approach 4 • Long term job embedded professional developmentOne Shot Workshop • Evaluation of the impact on practice and performanceFeedback and satisfaction surveys • Mentoring and Support Training • Large scale deployment Professional development in small clusters
  • 5. ® Industry needs „Project-Ready‟ professionals What does that mean? 5 Does it imply that all projects will be managed the same way? No. We need an adaptive PM approach based on Project context(s) How would you know they have learned? How do you assess? Using Performance Criterias and Evidence Framework Who gets trained? Only those who would apply the learning to their work Who does what and how? Managers learn based on role based performance outcomes elements
  • 6. ® 6 Challenges in Talent Development 6 Manager's appreciation of processes and ability to adapt processes to a context Openness and honesty in dialogue - difficult decisions / conversations Lack of condor perspective in the feedback How do you translate learning to performance?
  • 7. ® Research on Transfer of Learning Learners that will transfer a new skill into their practice as a result of learning a theory = 5% Learners that will transfer a new skill into their practice as a result of learning a theory & seeing a demonstration = 10% Learners that will transfer a new skill into their practice as a result of theory, demonstration & practice during the training = 20% Learners that will transfer a new skill into their practice as a result of theory, demonstration, practice & corrective feed back during the training = 25% Learners that will transfer a new skill into their practice as a result of theory, demonstration, practice, feed back during training & in-situation coaching = 90% Bruce Joyce and Beverly Showers
  • 8. ® 8 Search for a solution…….
  • 9. ® The Guiding Architecture Linking Learning to Performance 9
  • 10. ® Need for Effective Mentoring Mentoring as support for change because classroom training doesn’t lead to change Facilitate PM to take ownership of action and be committed to results and outcomes Mentoring improves retention of managers Mentoring helps in creating a learning organization/eco system
  • 11. ®But First……. Selecting a Competence Development Framework 11 Essential 8 Core Performance Outcomes
  • 12. ® The 8 Core PM Performance Elements 12 ALIGN THE PROJECT TO THE NEEDS AND REQUIREMENT OF THE CUSTOMER AND STAKEHOLDERS INITIATION PERFORMANCE DOMAIN– PM FUNCTION - INTEGRATION MANAGEMENT DEFINE THE REQUIREMENTS, SCOPE, MEASURE OF SUCCESS OF THE PROJECT AND THE PROCESS OF MANAGING THEM - PLANNING PERFORMANCE DOMAIN – PM FUNCTION - SCOPE MANAGEMENT DEVELOP A SCHEDULE PLAN WITH VARIOUS CONSTRAINTS. PLANNING PERFORMANCE DOMAIN – PM FUNCTION - TIME AND COST MANAGEMENT IDENTIFY PROJECT RELATED RISKS AND DEVELOP RESPONSE PLANS PLANNING PERFORMANCE DOMAIN – PM FUNCTION - RISK MANAGEMENT DEFINE THE COMMUNICATION REQUIREMENTS, STRATEGY AND PLAN FOR DIFFERENT STAKEHOLDERS PLANNING PERFORMANCE DOMAIN – PM FUNCTION - COMMUNICATION MANAGEMENT DIRECT AND MANAGE PROJECT ISSUES DURING EXECUTION AND GET THE RESOLUTION FOR ISSUES. EXECUTION PERFORMANCE DOMAIN – PM FUNCTION - INTEGRATION MANAGEMENT UPDATING, MONITORING AND MANAGING CHANGES TO A PROJECT PLAN MONITOR AND CONTROL PERFORMANCE DOMAIN – PM FUNCTION - INTEGRATION MANAGEMENT PREPARING PERFORMANCE REPORTS AND ELICITING DECISIONS MONITOR AND CONTROL PERFORMANCE DOMAIN – PM FUNCTION - INTEGRATION MANAGEMENT
  • 13. ® Program Architecture & Methodology Linking Learning to Performance Experiential Workshops or Scheduled Instructor led web-based sessions Excel based PM Toolkit and Assessment Report 50+ hours of self e-learning content based on PMBOK® 5th edition Optional Mentoring and Coaching Sessions 13
  • 15. ® Practice based sessions on 8 core competencies Not classroom training, an interactive session with compelling narrative and case- study approach A hands-on approach that is designed to drive the candidate to an ‘aha’ moment 15 Instructor Led web sessions
  • 16. ® 16 • Learning Content mapped to PMBOK ® standards of PMI ® USA • Aligned to PMI ® PMCDF and PMP ® Exam Specifications • Over 80 learning hours • Lecture Recordings • PM Process lessons with examples • Situational Assessment and Practice questions with detailed feedback and explanations • Other reading and learning resources • A self sufficient learning course for PMP® Exam Preparation Project Management Training Videos PMBOK Based Lessons Practice Tests Situational Assessment Feedback and Explanation Self Learning On Global Standards
  • 17. ® • Project Definition – Align the project to the strategic objectives of busines, determine the success criteria of the project and its alignment to business objectives – Perform a project stakeholder analysis, prioritize the stakeholders to be managed closely and prepare a communication and engagement plan based on the stakeholder style, preference and requirements • Project Scope and Deliverables Definitions – Define the scope, work breakdown structure along with WBS dictionary and responsibility allocation – Define a project quality management plan and measurement approach to determine the deliverable quality metrics • Project Schedule Plan – Prepare deliverable associated task schedule plan along with a Gantt view of the schedule. Incorporate task level responsibility as well as resource requirements • Risk Identification and Response Planning – Create a risk log and prioritize the risks to be managed and responded. – Identify the risks that impact specific project tasks and deliverables – ·Prepare an effective response plan and monitor the change on the risk profile of the project • Direct and Manage Project Execution – Manage Issues and Changes to the project by creating a log of the issues and changes request along with a dashboard to focus on critical issues – Update the project schedule and generate status report along with qualitative comments • Monitor and Control project performance using an integrated performance dashboard with trend and predictive performance analysis 17 Performance Support With PM Toolkit - An Excel Based Tool to translate learning to performance
  • 18. ® Performance Feedback Accountable and Measurable Proficiency Levels
  • 19. ® Our Offerings • Practice of Project Management: The PMBOK® Way – More than Just Exam Prep, building real skills in Project Management • PMP Exam Prep+ – Self Study course to Master the PMP® Exam with feedback and insights on the situational questions • Strategic Project Leadership® – Transforming Managers into Leaders to execute strategy and win in the marketplace • Mentor the Mentor – Professional Development for Manager of Project Managers to be the brain to pick, the ear to listen and the voice to push aspiring Project Managers in the right direction • BHAG! (Big, Hairy, Audacious Goals) – An expedition based leadership development program 19
  • 20. ® Custom Workshops • Immersive Workshops (2-3 days) – Translating Strategy into Execution – Creating and Environment for Execution Excellence – Overcoming the challenges of Execution – The Program Management Way – Balancing the Art and Science of Managing Projects – Principles and Practice of Project Management: The PMBOK Way – Mastering Planning and Scheduling with Microsoft Project • Knowledge Workshops (1 day) – Program and Project Risk Management – Leveraging Stakeholder Relations and Engagement Planning – Business Benefit Management – Program/Project Performance Analysis & Reporting with Earned Value Management – Portfolio Definition and Implementation (Strategic Initiatives, Product Development, IT) – PMO Design and Definition (Strategic and Tactical) • Assessments – Professional PM Competency & Skills Assessment – Project Health Checks and Implementation Review Analysis – PM Process Maturity Assessment & Improvement Road Map – Strategy Execution Excellence Survey 20
  • 21. ® Our Support Services • Implementation and Managed Services Support • Customized change management interventions • On-Going Mentoring and Support • Developing internal mentoring capacities and capabilities • Developing Joint Certification Program • Custom Program and Content Development • End to End Training Administration support • Custom learning portal deployment 21
  • 22. ® Designed to develop your Project Management skills, not merely impart knowledge Skills are assessed, evaluated and routed back in the form of constructive feedback Performance support provided – to facilitate skills transfer Virtual classrooms allowing greater flexibility Coaching on weak areas for further improvement Mentoring by experts who offer valuable insights into various topics 22 Summarizing the program features
  • 23. ® 23 Student Speak • “I think the course structure itself. Rather than pure theory, the practical part of it attracted me a lot and it kept me going till the end. Good job”. • “The merit of the course is in making an attempt to make people understand the need behind each process. Also, the grouping of the processes on the basis of the outcomes makes a very strong, lasting statement”. • “One good thing I have experienced is that many a time I was knowing what it is to be written in the documents in assignment but how and what will be content was understood in the course. Another important learning is value addition in web session on mistakes carried out”. • “Now I am able to think the communication plan in relation with stake holder management plan. I am able to do quantitative assessment for risk and able to come up with a proper strategy‟.
  • 24. ® 24 Feedback Data • 99% participants feel confident of implementing the knowledge learnt across all the 8 core performance outcomes • 60% participants can now implement the knowledge acquired independently and 30% participants require additional support in implementation
  • 26. ® PM Academy is the educational division of i2m Services, a professional services firm delivering business solutions in the area of program and project management. • Professional Services Portfolio • Ensure Strategy Success – Implement Strategy Execution Framework • Boost project throughput and business value with Project Portfolio Management (PPM) • Improve Execution Consistency – Develop and Align Process Methodologies to Global Standards • Gain Competitive Advantage with PMO Deployment • Outsource PMO - Improve focus and optimize PMO Cost • Speed Innovation – Active Plan Development and Initiative Co-Piloting • Build Strategic Execution Leadership: Develop People Competency and Talent 26 About PM Academy ®
  • 27. ® Our Service Verticals 27 PM Academy Workshops PM Certification E-Learning i2m Profession al Services Implementation Support PMO Managed ServicesConsulting
  • 29. ® Clientele 29 Process and Methodology Development Consulting Training & Education IP & Knowledge Assets Methodologies + Toolkits PMO Deployment Mega Projects Portfolio Optimization Strategy Execution Framework Content Metrics/Dashboard Library Learning Content + Indian case examples Assessment Methods and Metrics PM/PMO Deployment Strategic Interventions Competency Certification E-learning COE Partnerships
  • 30. ® 30 Connect with us www.pmacademy.in India Project Management Academy Inc. Plot # 54, Yogendra Bhavan, J B Nagar Andheri (E), Mumbai – 400059 Tel: +91 22 2820 8821 / 4462 Email: [email protected] Follow us on: