( Polyclinic Service in Rural Market) Marketing ppt
The document presents details of the STR Poly Clinic located in Masur Village, including an introduction to the clinic, objectives, vision, mission, SWOT analysis, staff and consultant details, revenue sources, expenses incurred, and projected financial statements. It provides information on the location, population served, services offered, and comprehensive analysis of the setup and operating costs of establishing the rural polyclinic.
Location of thepolyclinic: Karad Taluka ( Masur Village)
Name of poly clinic: STR Poly Clinic
Address of the polyclinic: Jijai Complex, main bazar peth, near by police
station, Masur, taluka- Karad.
Tele no: 022-2526578
Acquisition of land: Owned
Area covered: within 30km
INTRODUCTIONTO POLY CLINC
10.
Houses in thecovered Area :1564 houses
Total population:7966
Average sick report: 35% of total population (2788)
Registered member: 2500
Distance from HW: 13Km
Visiting time of doctor: are mentioned below
Normal roll of working staff and doctor available in the clinic: mentioned
below.
Function time: mentioned in the below chart.
12.
Objective:
• To reachout the untapped area in rural segment.
• To provide valuable services to the rural people.
• To make service available to the rural people.
• To provide medical AID to the needy.
14.
Our Vision…..
A centerof excellence for family medicine and an institution which aims to
provide the most advanced comprehensive health care to the community at an
affordable cost.
15.
Our Mission……
1. Topromote the health of our patients with personalized healthcare.
2. To improve the overall health status of the people by providing
comprehensive health care.
3. Provide better, safer and quality emergency and preventive health care
services at an affordable cost by establishing a sophisticated modern
polyclinic.
4. To maintain excellence in all activities related to Health Care.
5. To advance the frontiers of family medicine.
16.
SWOT ANALYSIS..
SWOT analysisdeals with internal and external factor of any company,
institute, organization. It helps us to understand the internal strength and
weakness and external opportunities and threats.
Specifically SWOT analysis is a basic, straight forward model that
assesses what an organization can and cannot do as well as its potential
opportunities and threats. The method of SWOT analysis is to take the
information from an environmental analysis and separate it into internal
( Strengths and Weaknesses) and external issues ( Opportunities and Threats) .
This helps the firm in accomplishing its objectives, and what obstacles must be
over come or minimized to achieve desired results.
17.
Strength :
1. CompleteArea coverage
2. Near the vicinity
3. Place where the different diseases are treated under one roof.
4. Highly skilled doctors
5. Committed staff
6. Easily accessible
7. We are the only poly clinic in the area.
18.
WEAKNESS:
1. Less spaceto expansion
2. Challenge to convince the people of rural area
3. Limited specialist
4. Untapped area
5. Cannot provide service 24 by 7
19.
Opportunity:
1. Can tackleuntapped area
2. Chances of increase in Demand for different specialist.
3. Can attract more villagers
4. Opportunity to increase the area of operation.
5. Expansion option exists to
6. Providing employment to the locals.
20.
Threats:
1. People aremore attracted towards the medicines provided by the local
“vaidya”.
2. Threat from local doctors.
3. Threat of entering of new competitors
21.
STPD ANALYSIS …..
•S - Segmentation: to divide the market place into parts, or segment, which
are definable, accessible, actionable and profitable and have growth potential.
• T -Targeting : is a section of a customers you wish to service .
22.
• P -Positioning : to create an image or identity in the minds of their target market
for its product and services .
• D - Differentiation : the process of distinguishing the differences of a product or
offering from others to make it more attractive to a particular target marketing.
23.
Staff detail :
Thereare 18 staff people in the poly clinic which include
• 1 doctor for pathology lab with ( 2 assistant )
• 1 pharmacist for chemist shop with (2 employee )
• 1 peon
• 2 receptionist
• 12 specialist ( doctors )
• 1 Cleaner
24.
CONSULTANT DETAIL :
Mondayto Saturday
Specialist Doctor name Qualification Day Time
Physician Dr. Mangesh
Patil
Dr. kartik patil
M.D.
(Medicine)
Daily 9am to 11.30am
7.30 pm to 8.30 pm
Gynecologist Dr. pratiksha
patil
Dr. sushma
pandey
M.D.(OB/GY) Daily 11.30 am to 1.00 pm
7.30pm to 8.30pm
Pediatrician Dr. Nandini
Desai
M.D.(Ped) Daily 2 pm to 4.30 pm
6.30pm to 7.30 pm
Orthopedics Dr. krishna
Shetty
M.S.( Ortho) Daily 3.30 pm to 5.00 pm
ENT Dr. Nikhil Ubale M.S. (ENT) Daily 5 pm to 6.30 pm
25.
Pathology Dr. SatyaShetty M.D. (Patho) Dail
y
9am to 9 pm
Dermatologist Dr. Kamat
Dr. vishal
devadiga
M.D.(Dermitologist) Daily 9am to 11.30am
3.30 pm to 5.30
pm
Neurologist Dr. Somya Shetty M.D.,N.B,(Neuro Daily 11.30 am to 1pm
Cardiologist Dr. shalinai
wadhava
Dr. Akshay
Shetty
DM. cardiology Daily 2pm to 3.30 pm
5pm to 6.30 pm
Concern person Day Timing Place
Surekha ( practicing nurse) Sunday 12.00 pm to 4.00 pm Outside Chemist shop
Free Polio drop facility for villagers
26.
8 P’S INSERVISES
1. PRODUCT : ( Services) poly clinic
2. PRICE: we have set the price of our room on the basis of expenses incurred,
expected revenue and with concern to capability of villagers to pay for the
services.
3. PLACE: Satara district (Masur)
4. PROMOTION: Ad’s in local TV channel ,banners on buses, painting on wall
and houses in village, small ad in local theater between the break, pamphlet
5. Physical evidence: poly clinic, cleanliness, facility provided, face to f
face interaction with doctors, ambiance.
6. Phase : the service provided is of great speed, people can also take an
appointment online, they can even call an register their name before coming to
clinic, there is also an option of visit appointment
27.
7. Process: ourprocess is systematically framed which starts from taking an
appointment- waiting in queue- meeting with respective doctors as per
appointment-prescription from doctors –if required check-up and confirmation
of diseases in pathology lab ( the lab facility is available in the clinic itself ) -
collecting report- consult the doctor regarding the report- prescription by the
doctor as per report- prescribed medicine are available in the chemist shop
which is available in the clinic it self – leave the clinic
8. People : we are targeting the people in satara district ( karad ) in which there
are (216) villages and it consist of( 53,879 ) people out of which 27,134 are males
and 26,745 are females out of this village we have targeted the village which is
near to the taluka those villages are masur which consist population of 7966 in
which 4079 are males and 3887 are females living in 1564 houses. Total area of
masur is 1215.43 hectares , masur is 13 kilometer from karad, there is a road
connectivity from masur to karad .sometime the people near to the mausr such
as also visit to our poly clinic since there are other near by railway connectivity
from shirravde- 4km , karad-12km, targaon-14km. There are 17 internal people
i. e. staff and doctors.
28.
REGISTER YOUR NAMEBY VISITING THE CLINIC or THROUGH
CALL’S
1. HEART SPECIAALIST
2. EARS NOSE AND THROAT SPECIALIST
3. SKIN SPECIALIST
4. CHILD SPECIALIST
5. WOMENS SPECIALIST
6. PHYSICIAN ( GENERAL DOCTOR FOR COMMON FEVER COUGH AND SO ON…
7. AND MANY MORE
ADDRESS: JIJAI COMPLEX, MAIN BAZAR PETH, NEAR BY POLICE STATION,MASUR, TALUKA- KARAD.
Tele no: 022-2526578
STR
29.
Revenue generated frompoly clinic:
Rent from doctors : 15000 p/m
Rent from chemist: 10,000 p/m
Rent from pathology lab: 35,000 p/m
30.
Material Brand QuantityEach cost Total cost
Table Godrej 4 5000 20000
Rounding
Chairs
Ohio 3 2900 8700
Normal plastic
chairs
Neelkamal 9 450 4050
Beds Godrej 3 12000 36000
Curtains Local 3 200 600
Pencil box Natraj 1 box 40 40
Pen box Bally 1 box 30 30
Eraser Natraj 1 box 30 30
Sharpener Natraj 1 box 20 20
Expenses incurred for purchasing equipment's for
opening and running of polyclinic:
31.
Material Brand QuantityEach cost Total cost
Blank sheets Korex 5 bunch 100 500
Writing pad local 4 50 200
stapler Local 4 30 120
U-pin Local 4 box 10 40
Cello tape Local 1 30 30
scissor Local 3 20 60
Uniform(shirt) Reliance 4 800 3200
Computer system HP 2 29500 59000
Water purifier Kent gold 1 (20 liter ) 2499 2499
Glass 2 50 100
Brooms Local 2 30 60
Mug Local 3 20 40
Buckets Local 3 50 150
Soap Dettol 1 bundle 105 105
32.
Material Brand QuantityEach cost Total cost
Hand wash Dettol 3 40 120
Phenol Sunny 3 56 168
Toilet cleaner Harpic 3 150 450
mop BRW 1 150 150
Dustbin Local 4 55 220
Dust pan Local 1 15 15
Carpet Local 2 50 100
TOTAL
MATERIAL
COST
1,36,797
33.
Promotion cost:
Distributing 500Pamphlet ( in local language i.e. Marathi) door to door in the
village through local person which will incur cost of rs. 250 making charge of
pamphlet and 100 rs. To that local person for working for us. And 500 pamphlet
distributing through local news paper (Sakal, Pudhari, Tarun Bharat) which will
cost 350 rs.
Poster on 2 buses will cost 4000 p/m we are getting into contract for starting 6
month with ST Mahamandal which will cost 24000 rs.
Painting of houses in village and walls on road for the promotion purpose which
will cost 600 per wall and 300 each house we are under taking this activity in 5
houses and 3 walls on main street and bazar which will incur total cost of
rs.6300.
Small Ad’s in local TV channel ( DD National, shahyadri ) and local theater
between the intervals will cost rs.60000 for starting 6 month
And we are also going to conduct street play in weekly bazar on every Sunday
since Sunday our polyclinic will remain closed and majority of the people gather
in this weekly bazar which is an opportunity for us to make villagers aware
about our poly clinic without any incurring any promotional cost.
34.
Setup cost:-
purchase of1200 sq.ft Land is rs. ( 500,000 )
Licensing cost rs.50,000 for NA( getting permission from govt. to under take non
agriculture activity )
Construction of poly clinic :
( which include 1 common room for staff and doctor, 1 chemist shop ,1 pathology lab,
1 receptionist counter, 3 bathroom ( 1 common bathroom for doctor and staff , 1 for
patient and 1 is for pathology use), 2 room for doctor, and under ground storage
tank).
material cost for construction of above thing is rs. 7,00,000
Labor charges for construction of above mentioned things is - rs. 3,50,000
( constructed within 2 month)
Cost incurred forland line connection :
Procedure:
Submission of application form to BSNL with deposite amount 1700 -----BSNL
will go through all the procedure and verification and will provide land line
connection
For this facility they will charge rs. 500.
Procedure for water connection: submission of application to
nagar palika---nagar palika accept the application --- and provide with two
connection which is directly connected to the under ground storage tank, 1 tap is
for drinking water and 2nd tap is for other purpose and for this facility they will
charge 600 monthly.
Electricity connection procedure :- MSCB application – sub
meter – wiring completion test report – submit electricity safety form – fire
resistant wire – meter set up by MSCB per meter rs.19 therefore monthly bill will
be rs. 2000 - rs. 2500
37.
Cost incurred forNet connection
Procedure :
Submission of application form to BSNL with deposite amount 5000--BSNL
will go through all the procedure and verification and will provide 3 broad
band connection for which they charge rs.2300 p/m
Salary to staff member :
Salary for cleaner rs. 3000 p/m
Salary for peon 4,500 p/m
Salary of receptionist 6000p/m
Insurance cost : 2,00,000
38.
A1. Start-up
Start-up Expenses
InsuranceINR 2,00,000
Research and development INR 0
Material INR 1,36,797
Promotion cost INR 91,000
Salary to employee INR 13,500
Connectivity charges INR 12,600
Total Start-up Expenses INR 4,53,897
Long-term Assets INR 16,00,000
Total Requirements INR 20,53,897
Appendix
40.
COST SHEET: -
PARTICULARSAMOUNT
Material 1,36,797
PRIME COST 1,36,797
Office & Administration Overhead: -
Set-up cost 16,00,000
Water supply 600
Electricity supply 2500
Connectivity charges 9500
Salary 13,500
Insurance 2,00,000
COST OF PRODUCTION 19,62,897
Selling & Distribution Overhead: -
Advertisement 91,000
TOTAL COST 20,53,897
41.
PARTICULARS AMOUNT AMOUNT
NetIncome 7,20,000
(+) Non-cash Items
Depreciation 93,680 93,680
(+) Cash inflow items Nil
(-) Cash outflow items Nil
INCREASED WORKING
CAPITAL
6,26,320
ADJUSTED PROFIT & LOSS ACCOUNT
42.
PROFIT & LOSSACCOUNT:
PARTICULARS AMOUNT PARTICULARS AMOUNT
To Water supply 7,200 By Gross profit Nil
To Electricity
supply
30,000 By Rent receivables 7,20,000
To Connectivity
charges
40,300
To Advertisement
expenses
91,000
To Salary 1,62,000
To Net profit
transferred to
profit & loss
Account
3,89,500
7,20,000 7,20,000
43.
PROFIT & LOSSAPPROPRIATION
ACCOUNT:
PARTICUL
ARS
AMOUNT PARTICUL
ARS
AMOUNT
To Capital
account:
By profit
transferred
form profit
& loss
account
3,89,500
Rupali
Kanse
1,29,833
Trupti
Shetty
1,29,833
Shreya
Shetty
1,29,834
3,89,500 3,89,500
44.
PROJECTED BALANCE SHEET
LIABILITIESAMOUNT ASSETS AMOUNT
Capital account: Fixed assets:
Rupali Kanse 8,00,000 Building 16,00,000
Trupti Shetty 8,00,000 (-) depreciation 5% 80,000
Shreya Shetty 8,00,000 15,20,000
Furniture 1,36,797
(-) depreciation 10% 13,680
1,23,117
Insurance 2,00,000
Cash in hand 1,00,000
Cash at bank 4,56,883
24,00,000 24,00,000
Bibliography and thanksgiving :
The data mentioned in the introduction about the
population , place is according to 2010 censes data
And a big thanks to Prof. Mangesh Patil for giving us
an opportunity to undergo in rural area and learn
about service marketing, and for helping us with all
the related guidance.
And last but not the least a heart full thanks to Mr.
Prashant Mane ( Project Manger in )for all his
help and a kind response to all our questions
48.
CONCLUSION:
Thus, looking atchallenges and the opportunity
offers to the marketers and the services' provider it
can be said that the future is very promising for those
who can understand the dynamics of the rural
market and make use of them to their best
advantage.