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Portability - Meeting the Training and Information Needs of the Mobile Workforce
The document discusses the impact of mobile technology on learning and performance, emphasizing the importance of mobile learning in enabling knowledge acquisition independent of time and location. It highlights the growing usage of mobile platforms for both formal and informal learning and collaborative efforts within organizations. Key takeaways stress the necessity of developing apps that align with business needs and allow for portability in both time and locale.
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Portability - Meeting the Training and Information Needs of the Mobile Workforce
- 1. Knowledge. Performance. Impact. Portability– Meeting the Training and Information Needs of the Mobile Workforce January 15, 2015 LBI – GP Strategies Company Confidential
- 2. Introduction Eric Bruner Chief Technologist,GP Strategies 2
- 3. As if YouDidn’t Know… 0% 20% 40% 60% 80% 100% 2012 2013 2014 2015 2016 2017 Smartphones Tablets Portable PCs Desktop PCs Worldwide Smart Connected Device Shipment Forecast 1.5B 2.5B • 2010: iPad introduced • 2012: Phones + Tablets = 70% • 2013 Q4: Tablets > PCs • ~2014-2015 Tablets PCs annually
- 4. 4 Mobile Usage –Best of Class HCM Orgs 0% 20% 40% 60% Formal L&D Informal L&D Internal Collaboration Previous Year Current • Mobile used for formal – Doubled in a single year – On par with informal • Mobile used for internal collaboration – Doubled in a single year – Exceeds formal/informal 39% have content aimed at customers; 35% aimed at partners/resellers
- 5. Mobile Learning 5 “Leveraging ubiquitousmobile technology for the adoption or augmentation of knowledge, behaviors, or skills through education, training, or performance support while the mobility of the learner may be independent of time, location, and space.”
- 6. Mobile Learning Performance 6 “Leveragingubiquitous mobile technology for the adoption or AUGMENTATION of knowledge, BEHAVIORS, or skills through education, training, or PERFORMANCE SUPPORT while the mobility of the learner may be independent of time, location, and space.” ADL Mobile Learning Handbook sites.google.com/a/adlnet.gov/mobile-learning-guide/basics
- 7. Mobile Learning Performance 7 “Leveragingubiquitous mobile technology for the adoption or AUGMENTATION of knowledge, BEHAVIORS, or skills through education, training, or PERFORMANCE SUPPORT while the mobility of the learner may be independent of time, location, and space.” ADL Mobile Learning Handbook sites.google.com/a/adlnet.gov/mobile-learning-guide/basics allstate.com
- 8. Mobile Learning Performance 8 “Leveragingubiquitous mobile technology for the adoption or AUGMENTATION of knowledge, BEHAVIORS, or skills through education, training, or PERFORMANCE SUPPORT while the mobility of the learner may be independent of time, location, and space.” ADL Mobile Learning Handbook sites.google.com/a/adlnet.gov/mobile-learning-guide/basics allstate.com
- 9. Embedded Is AlwaysPortable and In-Context 9 Corp apps? IT does the heavy lifting Your users get just-in-time, @ context
- 10. The Portability TIMEShift 10 “Such great stress reduction not having to complete this during the hectic workday…” http://www.pressgazette.co.uk/content/five-guardian-graphs-show-how-tablets-are-changing-web-
- 11. The Portability LocaleShift 11
- 12. The Portability LocaleShift 12
- 13. Poll Does your organizationhave a BYOD policy that allows access to sensitive content on non-corporate devices and/or away from the corporate network? 13
- 14. Tell Me WhatYou Really Want: Ubiquitous Mobile Technology 14 same content, presented so they can find it, navigate it, and read it. - http://karenmcgrane.com/ “People … don’t want different content, or less content, tailored for the device. They want the They imagine that their devices are different-sized windows on the same content, not entirely different containers.”
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- 17. Glimpse of theFuture 17
- 18. Glimpse of theFuture 18
- 19. Glimpse of theFuture 19
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- 22. • Web “apps” –Performance lags behind native on the device (especially graphically or data-intense apps) – Look and feel isn’t “native” – advanced gestures/functions may not be supported – Need to publish via “app” store – Cross-platform promise, not always… • The browser wars aren’t over – Various web browsers display the same HTML5 content differently – Certain web browsers display HTML5 better than others – HTML5 is browser version dependent – Some older versions don’t support HTML5 at all All Is Well…or Is It? 22 X http://pixgood.com/html5-css3-javascript-png.html http://www.codeproject.com/Articles/569895/DemoplusofplusPhoneGapplusonplusanplusAndroid
- 23. XConsiderable Feedback FromUsers 23
- 24. Takeaways • SOLVE thebusiness need – Build the APP that produces the outcomes themselves – Build LEARNING into the app – leverage IT/business initiatives 24 X • No silver bullet – Lots of promise – Plan – Research • Allow for portability – Time shift – Locale shift
- 25. © 2015 GPStrategies Corporation. All rights reserved. GP Strategies, GP Strategies and logo design, BlessingWhite, Rovsing Dynamics, Asentus, Information Horizons, PMC, Sandy, Bath Consultancy Group, Academy of Training, Martonhouse, Via Training, Beneast Training, Ultra, RWD, Communication Consulting, Option Six, Milsom, Clutterbuck Associates, PerformTech, Future Perfect, Smallpeice Enterprises, Prospero Learning Solutions, Lorien Engineering Solutions, GPiLEARN, GPCALCS, GPSteam, EtaPRO, and VirtualPlant are trademarks or registered trademarks of GP Strategies Corporation in the U.S. and other countries. All other trademarks are trademarks or registered trademarks of their respective owners. Proprietary to GP Strategies Corporation gpstrategies.com Eric Bruner Chief Technologist [email protected] Phone 443.367.9664 Join us on January 21st at 2:00 p.m. ET for our next 20-minute Learning Trends Series webinar: Predictive Personalization
Editor's Notes
- #2 Data Revised Sept 30, 2014 Information Classification Information classification is a critical part of GP Strategies data security. The following classifications should be applied to any document that is not classified as PUBLIC INFORMATION. For more information regarding information classification and handling, please visit the IT Security Center https://gpweb.gpstrategies.com/corp/its/Security/Security-Home.aspx High Business Impact (HBI - GP Strategies Company Confidential) This classification category MUST be assigned to information asset types where unauthorized disclosure could cause severe or catastrophic material loss to GP Strategies, the Information Asset Owner, or relying parties. These are not actual GP Strategies classifications but some illustrative examples of what could be classified as HBI by the Information Asset Owner: • Authentication/authorization credentials and/or other information that can be used to directly or indirectly authenticate or authorize valuable transactions • Information under strict regulatory handling requirements (e.g., Directive 95/46/EC, GLBA, PCI, HIPAA, and CA SB1386) and/or business secrets (e.g., unannounced financials, trade secrets) • Source code, symbols, binaries, or specifications that could negatively impact GP Strategies competitive advantage or Intellectual Property rights Moderate Business Impact (MBI - GP Strategies Company Confidential) This classification category MUST be assigned to information asset types where unauthorized disclosure could cause serious material loss to GP Strategies, the Information Asset Owner, or relying parties. These are not actual GP Strategies classifications but some illustrative examples of what could be classified as MBI by the Information Asset Owner: • Unreleased training materials and network infrastructure configurations and/or designs • Source code or binaries that, if reverse engineered or cloned, could result in serious material impact to the quality and/or integrity of GP Strategies products or brand. Low Business Impact (LBI - GP Strategies Company Confidential) This classification category MUST be assigned to information asset types where unauthorized disclosure could result in none to limited material loss to GP Strategies, the Information Asset Owner, or relying parties. These are not actual GP Strategies classifications but some illustrative examples of what could be classified as LBI by the Information Asset Owner: • Companywide announcements and information that all employees, contractors, and those under NDA have been approved to read • Source code for publicly released training materials. Public Information: This classification category is assigned to information intended for public use that, when used as intended, would have no adverse effect on the operations, assets, or reputation of GP Strategies, or the GP Strategies' obligations concerning information privacy. Public information requires no labeling.
- #3 Our speaker today is Steve Swink, a Training Specialist with GP Strategies. Steve has been with GP Strategies since 2007, delivering and supplementing both ILT and virtual training. He also worked in adult learning for over 17 years serving in various roles at area community colleges, developing and delivering customized software training programs. Previously, he developed and delivered a product education and sales training program for a major regional health insurer. Steve holds both bachelors and masters degrees in business administration from the University of Tennessee at Chattanooga. Steve served on ASTD’s (now ATD’s) 2013 and 2014 ICE-PAC , or International Conference & Exposition Program Advisory Committee. He is a contributor to GP Strategies’ Blog page. In July of 2014, he conducted a Webinar, Musing on MOOCs, and his article, Is Now the Time to Move on MOOCs? appeared in the August 2014 edition of Chief Learning Officer Magazine.
- #5 Learning Content Types on Mobile Devices: Access to Documents; Recorded Courses – online streaming; Self-Paced eLearning; Social content; Recorded courses for offline viewing; online testing/assessments
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