This document discusses body language and non-verbal communication. It states that non-verbal communication accounts for 65% of social communication. It describes different aspects of body language including posture, gestures, facial expressions and personal appearance. Poor posture can indicate low spirits while good posture conveys confidence. Gestures help clarify and reinforce verbal messages. Certain gestures and mannerisms can signal emotions like boredom, impatience or indecision. Overall body language provides important cues about a person's attitudes, feelings and level of comfort.